UNIT 11 INSURANCE

VOCABULARY
- Insurance is an arrangement (contract/ policy) in which you pay money to a
company, and they pay money to you if something unpleasant (risks) happens
to you, for example if your property is stolen or damaged, or if you get a
serious illness.
The insurance company paid out for the stolen jewellery and silver.
We recommend that you take out travel insurance on all holidays.
- Insurance policy = insurance contract signed between an insurance buyer (the
insured) and an insurance company (an insurer)
- Take out = buy + insurance policies
- Insure (v) If you insure yourself or your property, you pay money to an
insurance company so that, if you become ill or if your property is damaged or
stolen, the company will pay you a sum of money.
For protection against unforeseen emergencies, you insure your house and
your car.
Think carefully before you insure against accident, sickness and redundancy.
We automatically insure your belongings against fire and theft.
- Insure sth: mua bảo hiểm cho cái gi:
+ insure yourself/ your property (assets) such as a house/ a car/ …
- Insure against sth (risks) such as accident, sickness, redundancy, fire, flood,
earthquake, storm and theft.
- Insure sth against sth
- Insurance agent
- The insured
- Insurer
- Insurance premium
Insurers would most likely charge an additional premium to reflect the change
in the risk.
- Insurance cover is a guarantee from an insurance company that money will be
paid by them if it is needed.
Make sure that the firm's insurance cover is adequate.
- Loss
- Policyholder = the insured
- Unexpected = unpleasant (adj)
- Make a claim (v) = claim + sth
If you claim something, you try to get it because you think you have a right to
it.
Now they are returning to claim what was theirs.
If you claim money from the government, an insurance company, or another
organization, you officially apply to them for it, because you think you are entitled to
it according to their rules.
Some 25 per cent of the people who are entitled to claim State benefits do not do so.
John had taken out redundancy insurance but when he tried to claim, he was refused
payment.
They intend to claim for damages against the three doctors.
- Make a claim to the insurance company.
- Compensation
Compensation is money that someone / who has experienced loss or suffering /
claims from the person or organization responsible, or from the state.
He received one year's salary as compensation for loss of office. [+ for]
There should be compensation for British farmers hit by the slump in demand.
The court ordered him to pay £300 compensation.

Insurance companies operating in Vietnam:

Manual Life/ Prudential of Vietnam/ AIA/ AIG/
Bảo Việt/
Types of insurance products:
- Life insurance is for people against the death + extra insurance for health of the
insured
- Non-life insurance has various products such as:
+ car (auto) insurance
+ property insurance
Beneficiary (n) a person entitled to receive funds or other property under a trust, will,
or insurance policy
A beneficiary of a life insurance policy is the person who receives the proceeds, often
the widow or widower of the insured.
- The policy provides either a stated sum or a periodic income to your
designated beneficiaries upon your death.
- If death occurs within 10 years after the annuity payments begin, payments are
continued to a named beneficiary for the remainder of the 10 years.
Entitle (v) If you are entitled to something, you have the right to have it or do it.
 - If the warranty is limited, the terms may entitle you to a replacement or refund.
- They are entitled to first class travel.
- There are 23 Clubs throughout the U.S., and your membership entitles you to
enjoy all of them.
Destruction is the act of destroying something, or the state of being destroyed.
...an international agreement aimed at halting the destruction of the ozone layer.
...weapons of mass destruction.
COVID 19 = China originated virus in December 2019
Injure (v) They were dealing with people badly injured in road accidents, which was
good training for the battlefield.
Injury (n) An injury is damage done to a person's or an animal's body.
- Four police officers sustained serious injuries in the explosion.
- The two other passengers escaped serious injury.
Damage (v + n)
Lose – lost – lost
Losses (n)
Steal – stole – stolen
Theft (n)
In a particular period = in a certain period
Particular type of work = specific/ specified type of work
Fraud is the crime of gaining money or financial benefits by a trick or by lying.
- He was jailed for two years for fraud and deception.
- Tax frauds are dealt with by HMRC.
A fraudulent act or insurance claim is deliberately deceitful, dishonest, or untrue.
- A computerized register of information shared by insurance companies and the
police helps to reduce fraudulent claims, which in turn, should help to keep
everyone's premiums down.
- The policy covers loss of property due to dishonest or fraudulent acts of one or
more employees of the insured, resulting in improper financial gain.
Something that is legitimate is acceptable according to the law.
- The French government has condemned the coup in Haiti and has demanded
the restoration of the legitimate government.
 Analyze (v): to separate (a thing, idea, etc.) into its parts so as to find out their
nature, proportion, function, interrelationship, etc.
Analysis is the process of considering something carefully or using statistical
methods in order to understand it or explain it.
Genuine is used to describe people and things that are exactly what they appear to
be, and are not false or an imitation.

- The government will not seek to disrupt the legitimate business activities of the
defendant.
https://sachtienganhhn.net/audio-stream/intelligent-business-coursebook-pre-
intermediate-audio-cd2.html
Translate the reading text into Vietnamese
Gian lận bảo hiểm làm cho người Mỹ mất 80 tỷ đô mỗi năm – 950 đô trên hộ gia
đình.
Điều này không phải là bởi vụ gian lận có quy mô lớn – mà hàng ngày khách hàng
cũng góp phần gây ra sự tốn phí trên qua việc đòi bồi thường không trung thực.
Nhưng hầu như không có công ty bảo hiểm nào dự định tìm hiểu trung bình mỗi
khách hàng gian lận bao nhiêu/ ở mức nào.

- (v) Cost + sbd + số tiền: làm cho ai mất bn tiền, làm mất bao nhiêu tiền của ai
- (v) Sth + cost + số tiền: mua cái gì mất bao nhiêu tiền, giá của cái gì bao nhiêu
Ví dụ: This shirt costs 200,000 VND.
- Production cost (n) = costs of production: giá thành sản xuất
- Because of + cụm danh từ/ because + mệnh đề
- Large-scale fraud: vụ gian lận quy mô lớn
- Be + going to do sth (am/are/is + going to do sth): có ý định, dự định làm gì
- Most often = usually: thông thường, thường xuyên, hầu như
- Find out = discover
- A tremor is a shaking of your body or voice that you cannot control.
He felt a tremor in his arms. [+ in]
He felt a tremor of apprehension.
The dangerous, excitable tremor was still in her voice.
- To determine a fact means to discover it as a result of investigation.
- If one thing indicates another, the first thing shows that the second is true or
exists.
 A survey of retired people has indicated that most are independent and
enjoying life. [VERB that]
Our vote today indicates a change in United States policy. [VERB noun]
This indicates whether remedies are suitable for children.
- Make savings = save (v): tiết kiệm
- Make a profit = make profits : kiếm lời, đạt lợi nhuận
- Make a decision = make decisions = decide: quyết định, đưa ra quyết định
- Help sbd do sth/ to do sth: giúp ai làm gì
- An underwriter is someone whose job is to judge the risks involved in certain
activities and decide how much to charge for insurance.
- Auto (automobile) xe hơi/ ô tô
- To be thought = to be considered + sth/ to sth
- If you can identify someone or something, you are able to recognize them or
distinguish them from others.
There are a number of distinguishing characteristics by which you can identify a
Hollywood epic. [VERB noun]
I tried to identify her perfume. [VERB noun]
A uniformed chauffeur identified me among the crowd.

… nói rằng chỉ phát hiện được 5% các trường hợp khiếu nại về trộm cắp ô tô là gian
lận trước khi có/ sử dụng/ áp dụng phần mền này.
Với phần mềm VRA, hiện nay công ty (này) có thể xác định gần 1/5 (20%) số trường
hợp khiếu nại về trộm cắp ô tô là gian lận.
n% = a percentage
Claims for auto theft = auto theft claims
Screen (v) to test or check (an individual or group) so as to determine suitability for a
task, etc
- Ông Lawrence nói rằng họ phân tích vào giai đoạn đầu sàng lọc/ giai đoạn
kiểm tra ban đầu/ đầu tiên. Quá trình này bắt đầu từ khi bên được bảo hiểm đòi
bồi thường hệ thống điện thoại tự động của công ty
To be in use = be used
To be in charge of + sbd = manage + sbd (quản lý nhân sự
To be responsible for + sth/ doing sth: chịu trách về việc gì.
HOMEWORK:
1. Học phần ngữ pháp (passive) và làm bài tập thực hành
2. Học thêm “passive” – tai liệu học thêm
3. Tự nghe phần Listening 2