FSD ID FSD name Chapter Status

FSD-018 Service Order Quotation 2 Closed

Print-out
FSD-018 Service Order Quotation 4.3 Closed
Print-out

FSD-018 Service Order Quotation 5 Closed

Print-out

FSD-018 Service Order Quotation 5 Closed

Print-out
FSD-018 Service Order Quotation 5 Closed
Print-out

FSD-018 Service Order Quotation 5 Closed

Print-out
FSD-018 Service Order Quotation 5 Closed
Print-out
FSD-018 Service Order Quotation 6 Closed
Print-out

FSD-018 Service Order Quotation 6 Open

Print-out
FSD-018 Service Order Quotation 6 Closed
Print-out

FSD-018 Service Order Quotation 8 Open

Print-out
FSD-018 Service Order Quotation 9 Open
Print-out
FSD-018 Service Order Quotation 11 Closed
Print-out

FSD-018 Service Order Quotation 11 Closed

Print-out
FSD-018 Service Order Quotation 11 Closed
Print-out
FSD-018 Service Order Quotation 14 Open
Print-out

FSD-013 Service Contract 2 Open

Quotation Print-out
FSD-013 Service Contract 3 Open
Quotation Print-out

FSD-013 Service Contract General Open

Quotation Print-out

FSD-013 Service Contract 5 Closed

Quotation Print-out

FSD-013 Service Contract 5 Open

Quotation Print-out
FSD-013 Service Contract 7 Open
Quotation Print-out
FSD-013 Service Contract 14 Open
Quotation Print-out

FSD-015 Service Order 3 Open

Acknowledgement Print-
out
FSD-015 Service Order 4.4 Open
Acknowledgement Print-
out
FSD-015 Service Order 4.4 and 6 Open
Acknowledgement Print-
out

FSD-015 Service Order General Open

Acknowledgement Print-
out

FSD-015 Service Order 6.2 Closed

Acknowledgement Print-
out
FSD-015 Service Order 5 Open
Acknowledgement Print-
out
FSD-015 Service Order 11 Open
Acknowledgement Print-
out

FSD-015 Service Order 14 Open

Acknowledgement Print-
out
FSD-015 Service Order General Open
Acknowledgement Print-
out

FSD-013 Service Contract General Open

Quotation Print-out

FSD-018 Service Order Quotation General Open

Print-out

FSD-013 Service Contract 5 Open

Quotation Print-out

FSD-013 Service Contract 5 Open

Quotation Print-out

FSD-012 Service Confirmation 3 Closed

Print-out

FSD-012 Service Confirmation 4.4 and 6 Closed

Print-out

FSD-012 Service Confirmation 6.2 Closed

Print-out

FSD-015 Service Order 6.2 Closed

Acknowledgement Print-
out
FSD-013 Service Contract 6.2 Closed
Quotation Print-out
FSD-018 Service Order Quotation 6.2 Closed
Print-out

FSD-013 Service Contract 6.2 Open

Quotation Print-out

FSD-013 Service Contract 6.2 Closed

Quotation Print-out
Description Raised By Raised on
Date
Mention of " radio button" for the print options - but they will be Isabelle Fraizy 3/20/2014
check boxes, not radio buttons
Smartforms should not be used anymore, but SAP Interactive Isabelle Fraizy 3/20/2014
Forms by
Adobe (check this statement is also valid for R0.2 or just from R0.3
onwards?)

p8: Form layout table Isabelle Fraizy 3/20/2014

- have you checked the positions of margins mentionned are the
same as in the picture shown below the table?
p10 - new layout: mentions "Service Order Acknowledgement" but Isabelle Fraizy 3/20/2014
should be "service order quotation"
p12: UoM next to the price per unit but shouldn't it be next to the Isabelle Fraizy 3/20/2014
quantity?

p12: says "page 2/2" in the text but on the image of the print out it Isabelle Fraizy 3/20/2014
is still page 1/2
p13: in total table the values in the "net value" column are not Isabelle Fraizy 3/20/2014
aligned with the rest of the table
p14: "Start Condition: Status of the Service Contract Quotation = Isabelle Fraizy 3/20/2014
“Released”" --> should be if service order quotation is released

p15: example of print options attached can not be open Isabelle Fraizy 3/20/2014

Print options are described but how are we going to handle Isabelle Fraizy 3/20/2014
solution selling?

Not possible to open attached document on the translation Isabelle Fraizy 3/20/2014

Not possible to open attached document on the identity guidelines Isabelle Fraizy 3/20/2014
or SKF logo
Add the assumption that in case of solution selling, 1 solution Isabelle Fraizy 3/20/2014
selling = 1 order. There can not be 2 solutions selling in the same
order, nor standalone items in the same order as a solution selling.

"• Texts will be maintained only in EN language" --> is that true? Isabelle Fraizy 3/20/2014
What about finnish?
How can the user select in which language (EN or FI) to print? Isabelle Fraizy 3/20/2014

Add scenarii to test: Isabelle Fraizy 3/20/2014

Print out according to different print options:
- wo solution selling: print all
- w solution selling:
print all
print description not price
print none

Mention of "service order acknowledgement" but should be Isabelle Fraizy 3/24/2014

"service contract quotation"
Translation is listed as an issue, but they are provided as an Isabelle Fraizy 3/24/2014
attachment to the FSD. If no further input is required on the
translations then the translation issue should be removed.
Not possible to open any of the attached documents: Isabelle Fraizy 3/24/2014
- Print options 20140307 (chapter 6)
- Translation v3 (chapter 8)
- SKF logo (chapter 9)
- identity guidelines (chapter 9)

p13: UoM next to the price per unit but shouldn't it be next to the Isabelle Fraizy 3/24/2014
quantity?

p15: in total table the values in the "net value" column are not Isabelle Fraizy 3/24/2014
aligned with the rest of the table
Aren't we missing text module ZC_FORM_TITLE in the table? Isabelle Fraizy 3/24/2014

Add scenarii to test: Isabelle Fraizy 3/24/2014

Print out according to different print options:
- wo solution selling: print all
- w solution selling:
print all
print description not price
print none
Print the form in finnish and english

Translation is listed as an issue, but they are provided as an Isabelle Fraizy 3/24/2014
attachment to the FSD. If no further input is required on the
translations then the translation issue should be removed.
Mention of "Service Contract Quotation transaction type" but Isabelle Fraizy 3/24/2014
should be service order, right?

"Action Definition: ZC2C_SER_SRV_ORDER_ACKNOWLEDGE_PRINT Isabelle Fraizy 3/24/2014

Schedule Condition: NA
Start Condition: Status of the Service Order Quotation = “Accp”
(Accepted by customer). "
--> is the service order acknowledgement print out only based on
the status of the service order quotation? Isn't it also based on the
service order status (=released)?

Not possible to open any of the attached documents: Isabelle Fraizy 3/24/2014
- Print options 20140307 (chapter 6)
- Translation v3 (chapter 8)
- SKF logo (chapter 9)
- identity guidelines (chapter 9)

"small order fee" field is included for the service order Isabelle Fraizy 3/24/2014
acknowledgement but not for the service order quotation nor
service contract quotation (see FSD-018 and FSD-013) --> is that
normal?
p13: in total table the values in the "net value" column are not Isabelle Fraizy 3/24/2014
aligned with the rest of the table

Add the assumption that in case of solution selling, 1 solution Isabelle Fraizy 3/24/2014
selling = 1 order. There can not be 2 solutions selling in the same
order, nor standalone items in the same order as a solution selling.

Add the same testing scenarii as for the other forms to ensure that Isabelle Fraizy 3/24/2014
we test all possible print options / solution selling and the possible
form translations.
In regards to the ATP check solution (main item / sub-item), how Isabelle Fraizy 3/24/2014
will that be displayed on the print outs? My understanding is that
only the main items and not the sub-items should be displayed. Is
that correct? Should we add an explanation for it in the FSD?

In regards to the ATP check solution (main item / sub-item), how Isabelle Fraizy 3/24/2014
will that be displayed on the print outs? My understanding is that
only the main items and not the sub-items should be displayed. Is
that correct? Should we add an explanation for it in the FSD?

In regards to the ATP check solution (main item / sub-item), how Isabelle Fraizy 3/24/2014
will that be displayed on the print outs? My understanding is that
only the main items and not the sub-items should be displayed. Is
that correct? Should we add an explanation for it in the FSD?

Please update the layout so that it reflects the structure of a service Melquicedec 3/26/2014
contract (ie: main contract item from the item table at header level Mojica
and product list at the item level)
How will the contract total value by displayed? Melquicedec 3/26/2014
The main contract item holds the value for 1 occurrence, and the Mojica
billing plan holds the number of occurrences contained in the
contract.
The contract net value = value of the main contract item * number
of occurences from the billing plan

Translation is listed as an issue, but they are provided as an Isabelle Fraizy 3/26/2014
attachment to the FSD. If no further input is required on the
translations then the translation issue should be removed.
To be confirmed by Stefan and Sue: the print out should be Isabelle Fraizy 3/26/2014
available to be printed when status of the service confirmation is
"Open" (not "in review").
Both print outs will be printed at the same time

There are 2 item category groups that are missing: Isabelle Fraizy 3/26/2014
- ZEXF (expenses FOC)
- ZSPS (Shop supply expense)
We should include them in the expense table.

ibase part not needed for the customer Walter Singer 3/27/2014

ibase part not needed for the customer Melquicedec 3/27/2014

Mojica
ibase part not needed for the customer Walter Singer 3/27/2014

We are missing the billing plan, can we add it as a table on the print Melquicedec 3/27/2014
out to show the detail for each milestone (date, amount to be Mojica
billed)?
It should have an area in which the user could put a Gantt chart in Melquicedec 3/27/2014
order to briefly describes the time frame of delivery of each item Mojica
and/ or product.
Answer Answere Answered on
d by date
Corrected Anupam 3/21/2014
Koley
Not valid for R0.2 - no change to be made to the FSD

Yes, I have also referred to the Identity Guidelines which has the log Anupam 3/21/2014
details Koley

Corrected Anupam 3/21/2014

Koley
This is as it is in the layout presentation, its same in many of the forms, Stefan 4/1/2014
Should we change them? Olsson
--> isf: Action for Stefan to check if that should be changed.
The UoM is next to the quantity in the service order acknowledgement
already, so suggestion is to update FSD-018 with the same. Potential
alignment with other forms (QOM) needs to be taken into account. /
Stefan 2014-04-01: Not critical, therefore no layout change will be made in
0.2.

Corrected Anupam 3/21/2014

Koley
I have corrected the alignment of the value in Net Value column Anupam 3/21/2014
Koley
Corrected Anupam 3/21/2014
Koley

I have reattached the document, should work fine now.

--> isf: it still doesn't work
Solution selling = service product that will be free of charge. Price of the
solution selling will be the price of the service order quotation - no
change to be made to the FSD
I have reattached the document, should work fine now.
--> isf: it still doesn't work
I have reattached the document, should work fine now.
--> isf: it still doesn't work
Added Anupam 3/21/2014
Koley

I have corrected it to include Finnish Anupam 3/21/2014

Koley
It would be via the lgin language the user chooses when loggin in to CRM. Anupam 3/21/2014
Koley
Added
--> I don't see them added in the FSD?
Action Stefan to check Stefan 4/1/2014
The UoM is next to the quantity in the service order acknowledgement Olsson
already, so suggestion is to update FSD-013 with the same.
Potential alignment with other forms (QOM) needs to be taken into
account. / Stefan 2014-04-01: Not critical, therefore no layout change will
be made in 0.2.

Now included
Sachin is coordinating this and will make sure that the solution will be the Stefan 4/1/2014
same in all forms where applicable. A short note of the solution should Olsson
also be mentioned in the FSD.

The main item holds the price info and the sub-items hold the confirmed Stefan 4/1/2014
delivery dates and quantity. The check boxes will be available on the main Olsson
and sub item.
On going discussion regarding if the price will be copied to the sub item
level, / Stefan: Sachin is coordinating this and will make sure that the
solution will be the same in all forms where applicable. A short note of the
solution should also be mentioned in the FSD.

Sachin is coordinating this and will make sure that the solution will be the Stefan 4/1/2014
same in all forms where applicable. A short note of the solution should Olsson
also be mentioned in the FSD.

Linked to existing defect *1511

Attached the updated sheet and striked the comments. Rashmi

confirmed by Stefan and Sue: we should be able to print independently of

the status

Added both these item category groups in the table on field mapping Rashmi
section (page 35)

Solution is to make this section dynamic - if no iBase exist, iBase section Stefan 4/1/2014
will not be printed at all. Not critical for GoLive with 0.2, therefore no Olsson
change is required. We will GoLive with current layout.
Solution is to make this section dynamic - if no iBase exist, iBase section Stefan 4/1/2014
will not be printed at all. Not critical for GoLive with 0.2, therefore no Olsson
change is required. We will GoLive with current layout.
Solution is to make this section dynamic - if no iBase exist, iBase section Stefan 4/1/2014
will not be printed at all. Not critical for GoLive with 0.2, therefore no Olsson
change is required. We will GoLive with current layout.
Stefan to check with examples from business

The footer text can be used to describe any additional document that will
be attached to the contract. Additional document such as Gantt chart can
be attached separately to the service contact quote.
Call date Sub-area
Action Action owner
Comments Status