Professional Documents
Culture Documents
Instructions: It’s YOUR Turn for some practice. Upload all call details after completing each call
flow listed in OneRoad Training.
ACTIVITY #1
After completing all Self Pace work and in class sessions the
following calls should be created in OneRoad Training.
Choose a Vin number or Insurance Policy number from the list your
facilitator provided to use for this assignment.
Create the following calls documenting the Vin/Policy number used
and the Reference (Telephone Number) used for the call.
• Jump Start
• Tire Change with a Valid Spare
• Tire Change with Two Flats
• Tire Change with No Spare
• Out of Fuel