Professional Documents
Culture Documents
CHAPTER 1
INTRODUCTION TO INDUSTRY
As an increasingly large portion of the U.S. economy has come to depend on service industries—
businesses in which the main product is not an item sold in a store but rather is a set of actions
performed for a client by the business's employees—the growth of the human resources (HR)
industry has increased proportionally. Meeting these increased demands has resulted in the field
of human resources evolving from its early role whose primary responsibilities included hiring
and training workers, managing a company's payroll, and dealing with labor issues to now being
charged with a broader, more conceptual, and strategic set of responsibilities that may include
setting up job classifications and employee benefits systems or working with top management to
develop plans to optimize use of company employees. In large, multinational corporations, an
international human resources department is often created to meet the needs of U.S. citizens
working in foreign countries, as well as people from other countries working in the United
States.
Human resources professionals are generally employed in one of two major areas: large or
medium-sized companies in any kind of industry; and personnel consulting firms that help other
companies find qualified employees, both on a permanent and temporary basis. Any organization
with many employees, whether a bank, oil company, or fast food restaurant, needs personnel
specialists. Employment agencies, executive placement services, temporary help services, labor
contractors, and registries for chauffeurs, household workers, models, nurses, ship crews, and
teachers also need HR professionals.
Background
In the 18th century, the U.S. economy was primarily agricultural, dependent on crops such as
wheat and cotton. During the 19th and early 20th centuries, however, the United States
experienced an Industrial Revolution. With this revolution, the economy shifted largely toward
production of raw materials, such as iron and steel, and finished products, such as cars and
refrigerators. Although there were great differences between the agricultural society of the 18th
century and the industrial society that followed, in both cases, the economy was based on the
goods produced.
Today, however, an increasingly large portion of the economy depends on service industries. A
service industry is one in which the main product is not something that can be sold in a store but
rather is a set of actions performed for a client. The service itself is the product that is sold. This
shift toward a service economy has contributed to the growth of the human resources industry,
abbreviated to HR.
In recent years human resources professionals have realized the importance of having a good
training and development program for their employees. By teaching employees the latest in
computer software programs, sales techniques, safety procedures, and other workplace skills, the
company ensures that it can remain competitive in the future.
HR Consulting is not something new. It can be found in Arthashastra, the ancient Indian treatise
written by the world’s first recorded Management Consultant Chanakya, who lived in 350-383
BC, and academician and advisor to Chandragupa Maurya in the management of his
leadership over his empire. The book is replete with lessons in management of economics,
politics and human resources. The fundamentals of such consulting never changed over the
years. Organisational needs have remained the same....to build organization culture, create
systems that endure, develop leadership and human potential, articulate and document
organizational knowledge like job descriptions, policy manuals, KRA’s and KPI’s etc. Also
unchanged is the nature of human interface between the client and consultant where exchange is
of knowledge, wisdom and for solutions that endure implementation problems.
The early nineteen eighties still the current date, represents a period when HR has seen major
paradigm shifts. It started from turbulent trade union days and labour relations advocating
appeasement policies of welfare oriented managements as well as proactive positive discipline
approach, to mutually beneficial collective bargaining strategies being dominant in the HR
professional’s portfolio. The big shift came in the early nineties with the technologically
accelerated exponential advent of globalization when the HR world shifted to building human
capital and aligning to business needs. Some things havechanged in the essential content of HR
professionals today in addition to updation of verbal labels. The prioritization of the domains of
practice in HR and the strategic thrusts for each of these domains isa response to the contexts
created by competition, technology and globalization.
Human resources consultants provide a variety of general and specific advice to businesses,
allowing you to develop a career as a generalist or a specialist, depending on your interests.
Offering more services might land your more client work, while specializing in one or a few
areas can land higher-paying contracts.
HR generalists help businesses with a wide variety of personnel needs, handling projects
themselves or hiring and managing other HR specialists for individual projects. The areas of HR
consulting a generalist might oversee include areas such as recruitment, hiring, background and
reference checks, payroll administration, benefits and compensation planning, health and safety
and legal compliance. A specialist works in one or more of these areas, bringing an in-depth
expertise of the area.
Recruitment
Some HR consultants focus on helping companies recruit and hire the best candidates within the
client’s budget. Recruiters use a variety of practices for talent searching, including using
proprietary databases, reviewing potential internal candidates, searching social media sites such
as LinkedIn and posting positions on job boards that specialize in specific industries and
professions. These consultants work with the client from the initial meeting through the final
hiring, with the process including advertising the job, screening applicants, conducting
interviews, doing background checks, recommending compensation packages and making the
offer.
Helping companies improve their workers requires ongoing training and development. This can
include on-site, job-specific skill training, or development in areas such as communications, time
management, customer service, computer knowledge and leadership skills. HR consultants
provide seminars and workshops, helping businesses develop succession plans to ensure they
have qualified internal candidates to replace those who leave.
Organizations are finding it very difficult to attract, nurture and retain right kind of talent
ensuring the organizational growth. Accuprosys provides comprehensive HR Solutions through a
single window across various domains to enhance the success of your organization. Our
customized HR Solutions are formulated based on organization needs hence, they are best suited
for the business. Our services are designed to make a difference to human resource management
through our unique methodologies. Accuprosys has exceptional strengths in ensuring well-timed
and dependable delivery of HR solutions to clients across various sectors. Furthermore, in case
of urgent ad-hoc requirements we depute our expert staff with the client. As an end to end HR
consulting firm we support your growth & eliminate all your worries by eliminating your non
core activities.
HR Consulting Services
1. Policies Development
Through our HR policy development services, we help clients develop and streamline the HR
policies of their firms.These include hiring, disciplinary conduct, firing, workplace violence, and
other such matters.We consult clients throughout the process of policy development,
implementation and evaluation.
2. Recruitment
Accuprosys offers full-time, temporary, as well as part-time staffing solutions to clients. Our
services cover all aspects of recruitment, beginning with sourcing and hiring to the induction of
staff. We get you the right talent for all designations at all levels, from entry level trainees to
executive personnel.
5. Employee engagement
Ensuring engaged employees ensures the success of a company. This is because engaged
employees promote positive customer experiences that in turn result in better financial outcomes
and a loyal customer base. Accuprosys helps companies ensure employee engagement by
managing disparities between the individual needs of their employees through better stress
management, analysis of policy shortcomings, promotion of work-life balance among
employees, and streamlining individual objectives with that of the company's.
6. Payroll management
For companies, the creation of a separate payroll management team may not be feasible. By
outsourcing their payroll management tasks to us, companies benefit through ontime precise
payroll release, statutory compliance and redressal of payroll associated grievances.
7. Leave Management
By outsourcing their leave management needs, companies can simplify their leave tracking
process. We help companies track all kinds of employee leaves easily, update managers on leave
associated notifications and tasks,and analyze leave statistics of the company.
Mercer is the world's largest human resources consulting firm. It is also the world's largest
institutional investment advisor with over $10trn in assets under advice and more than $200bn in
open architecture assets under delegated management. Mercer has also been ranked as the largest
outsourced chief investment officer (OCIO) provider. Headquartered in New York City, Mercer
has more than 23,000 employees, is based in more than 43 countries, and operates internationally
in more than 130 countries. Mercer is a subsidiary of global professional services firm Marsh &
McLennan, and Mercer's $4.3 billion in 2016 revenue represented 33% of the parent company's
consolidated revenue.
Each organization works towards the realization of one vision. The same is achieved by
formulation of certain strategies and execution of the same, which is done by the HR department.
At the base of this strategy formulation lie various processes and the effectiveness of the former
lies in the meticulous design of these processes. But what exactly are and entails these processes?
Let’s read further and explore.
Human resource departments have a lot of information to input, store and track. The most
common method of organizing this information is with a comprehensive human resource
management system (HRMS).
2. Recruiting software
As the name implies, recruiting software streamlines the hiring process. You can post job ads,
sort and accept applications, manage candidates and more, saving you the hassle of manually
tracking everything yourself.
Small businesses, in particular, should check the pricing and features for each solution being
considered: Many recruiting programs are geared toward bigger companies with large volumes
of applicants. Small businesses may be better served by a less-expensive product with fewer
capabilities, depending on your hiring needs.
3. Payroll service
Payroll processing is an arduous task. Make it easy on yourself (and your bookkeeper) by
investing in an online payroll service. This solution automatically calculates and tracks
paychecks, deductions, paid time off, etc. Some even allow you to file and pay payroll taxes and
report new hires to the IRS.
CHAPTER 2
Role in the economy
Achievements - 2018
1. End to end consulting contract bagged with a large hospitality company into the business of
casual dining with 23 eat-out joints across Delhi/ NCR, Mumbai and Pune. Outgrow shall
provide extensive consulting in matters of finance, HR, organization strategy and operational
efficiencies.
2. Profitability reporting capabilities built for a multinational car leasing company for its Indian
fleet. The reporting tool was designed and developed by Outgrow to enable ascertaining
profitability by multiple segments of car models, customers, regions etc.
Dashboards designed and developed for the same client for their Commercial and Operations
teams.
3. Portfolio governance services initiated for an American fund with a plethora of investments
across the globe in the space of “social impact”. With investments in various Indian companies
across sectors of handloom, cotton cultivation, women’s ethnic wear and dairy technology,
Outgrow provided governance over the Indian portfolio in matters of financial performance,
control and portfolio valuation.
4. Business valuation exercise carried out for a start-up company (specialists in designing and
construction of bars for hotels, restaurants and HNIs) looking for seed capital. Outgrow further
facilitated negotiations with angel investors, successfully closing the deal with securing seed
capital from an industry expert.
5. Made deeper inroads within the recruitments vertical, hiring for large companies like Nivea,
L’Oréal, Diageo, Accenture, Havells, Cowi, Mazar’s and more.
Achievements - 2017
1. M&A – For a listed automotive manufacturing company, led & managed the M&A activities
involving:
3. Capital acquisition of ~10MM USD (both equity & debt) for multiple clients’ deals
4. Business strategy workshops conducted & facilitated for 3 clients, to devise & freeze with
senior leadership, the following:
a. A frank, honest & open discussion amongst family members on what’s working well
and what’s not
b. To thrash out differences of opinion and unanimously reach a forward-looking strategy
for further growth of business
c. Clear classification of accountabilities & responsibilities amongst members to avoid
duplication or cross-overs
d. Constitution of a board to review company performance periodically and identify areas
of concern
e. Identification of next Managing Director from within the family, as part of succession
planning
f. Identification of talent within the organization through an extensive “talent assessment”
exercise, to further groom into future leaders
6. Hiring against 25 positions for various companies, mainly at mid & senior level management,
with a hit rate of ~ 12%
From tech-giants to blooming start-ups every organization fuels their core business operations
with agile and exceptional HR consulting solutions. Most firms hire HR specialists or staffing
consultants for specific interventions or assignments which are time-bound in nature. HR
Consulting Companies offer specialized recruitment services that cover the entire business
operations.
In parallel, the business HR staff may have to undertake consulting services pertaining to any
human relations or legal problems that may emerge. Additionally, your HR department can
concentrate on your business’s operations and inner management instead of working on things
which can be carried out by experts. The staffing firms accelerate the recruitment process and
have access to wider talent pool which gives them the advantage of finding a perfect prospective
employee to match your requirement.
As your company grows, they assist you to continue to keep your benefits program on track.
There can be many reasons as to why a business might decide to outsource its human resource
processes. You should be prepared to run an organization whether it’s a start-up business or a
thriving business, good management is vital. Most businesses get to a point when they realize
they can’t manage all their HR functions independently simply put; they require just a little
assistance. Employ the best people and you may rest confident that the business will grow and
flourish.
Considering the studies and researches done by ISF the Indian staffing business is about to
undergo substantial growth in the next few years. Currently, the Indian staffing industry is in a
developing state with the temporary workforce of nearly 15million. Temporary staffing is the
most exercised staffing practice performed these days. Organizations across the globe are hiring
temporary and flexible workforce as per their requirement without employing them on a full-
time basis.
Top staffing firms with a trustworthy group of highly experienced human resources and business
growth specialists are working day-and-night to provide skilled and flexible workforce on
demand. Indian Staffing Industry is predicted to expand by almost 20% by 2020 giving good
scope to the HR Consulting companies in India to expand their business swiftly. This is the
perfect time for the staffing companies to pull up their socks, grab the opportunities, and scale up
the new growth trajectory. After all, all businesses require the efficient functioning of human
resource management system, thereby sustaining their economic growth.
Successful organisations have great staff at their heart. Your staff have the greatest influence on
the success or failure of your organisation and the cause you are fighting for. With limited
budgets it can be difficult for non-profit organisations to maintain a staff with all of the skills
they need to develop their organisation, which is why hiring consultants on a temporary basis can
be a great resource. They can create additional capacity in your non-profit that can enable you to
do more as well as provide a highly experienced and knowledgeable resource for your business.
Consultants, whether in the form of individuals or agencies, can add temporary skills, knowledge
and capacity to organisations looking to kick-start, develop or evaluate certain areas of their
work. You can find consultants in most countries in the world that can support your NGO in
every aspect of management, administration and service delivery. From grant fundraising and
volunteer management to legal advice and public policy, the chances are that you will be able to
find a consultant in your area with the skills and experience that you are looking for.
Before you decide to approach a consultant consider exactly what it is you want them to do.
Explore other in house options first, do any existing staff, volunteers or board members have the
skills, knowledge or desire to be involved in the project? If you live in an area with a university
or college have you considered approaching them to offer valuable work experience as an
alternative to hiring a consultant.
Non-profit organisations have to be accountable with their funds and if you have an opportunity
to use less expensive resources such as board members and volunteers to cut down on costs then
you should keep the option open. Even if you do decide to pursue a consultant to assist your
organisation you could reduce the number of hours you need them for if you have a volunteer
who can help them with some of the work.
If you find suitable staff will they have the time and resources to do their existing job and the
new task? Ask yourself what extra support might they need to do the job well? If you find an
internal solution it is important that workers are properly supported to be able to do the job well.
You can begin your search for a consultant by asking friends and colleagues in other non-profit
organisations if they can recommend anyone. If you are a member of any non-profit groups or
associations there is a good chance that someone will be able to suggest an individual or agencie.
Another way to source a consultant is to post on online forums such as LinkedIn or another
professional networking group to request information. A simple internet search can also provide
a wealth of information on individuals and organisations who provideconsultancy services for
non-profits.
Different consultants will offer different services at different prices. Some may offer highly
technical solutions whilst others may propose more basic answers to your problems. Your
consultant may provide services that include the complete management of a particular area
whilst others will provide limited services and ask that overall oversight is supplied by your non-
profit. Many are flexible and there is enough competition in the market to be able to find
someone who works in the way you’ve envisioned.
Make sure to meet face to face with your prospective candidates to enable you to ask questions
and to get a better understanding of how they might be able to benefit your organisation. As with
an interview for a full time member of staff, you should take the opportunity to try and evaluate
their skills, qualities and experience during the interview as well considering how they would fit
within your organisation. Remember to check your consultants references before coming to an
agreement. Remember to always check your consultant’s references, ideally over the phone.
Once you and your organisation are satisfied that you have found the right person for the job it is
time to tie up the remaining odds and ends. You will need to negotiate a fee with your consultant,
this may include some payment up front, along with a payment schedule for the period ahead.
Both parties will also need to sign a detailed written agreement that details each others
expectations, responsibilities and legal duties. Many organisations will simply adapt their
standard existing contracts for employees for consultants.
Recruiting a consultant is a similar process to hiring employees. Your organisation may have an
established process and checklist for employing staff that could provide a suitable guide. If not,
we’ve produced a list of items to consider before you make the decision to bring a consultant
into your organisation.
CHAPTER – 3
Government policies
It is advisable for the small size organizations that they have clear and concise HR Manual and
Polices to run competently with a view to enlarge its size. Without giving the information to the
employee regarding the norms of the organisation, some employees may take the undue
advantage. An HR policy and manual informs employees about the rules and regulations of the
company and provides a number of other important advantages to the organization:
First: The new tax act ends the individual mandate to purchase health coverage. That starts in
2019. Put simply, this change effectively kills The Affordable Care Act as the individual
mandate was the cornerstone of the law.
Second: Payroll will be impacted and Human Resource professionals could see those impacts as
early as February 2018. Now that the bill has become law, the Internal Revenue Service will
have to produce new withholding tables. A difficult process, but one that must be completed.
Once that happens, payroll companies and those employees responsible for payroll within
companies will be able to translate those tables into updated paystubs for employers. That should
be done by February.
Third: If a company uses an employee transit benefit program, there will be changes.
Currently, programs can allow employees to use pretax dollars and employers to deduct
contributions. According to the 2017 tax code, those are as follows:
Another change: no longer will businesses be allowed deductions for qualified mass transit and
parking benefits EXCEPT when it ensures employee safety. For employees who can still pay
their own mass transit and parking costs using pretax income, those benefits will still be tax
exempt. It’s important to note, however, those payments have to be through a program offered by
their employer. An employee can simply claim the exemption on their own.
If an employee bikes to work, the new tax law impacts them as well. Between December 31,
2017 and January 1, 2026… qualified bicycle commuting reimbursements will be suspending.
Put simply, if a company reimburses employees that bicycle to work… those expenses will be
taxable and subject to payroll and income tax withholdings.
Fourth: employers providing paid family and medical leave now get a federal tax credit. That
begins in 2018. Before an employer can claim the tax credit, however, the company has to meet a
certain requirement.
1. Provide at minimum two weeks of leave and pay at least 50% of the employee’s regular
earnings.
The company will them get a tax credit ranging from 12.5% to 25% of the cost of each hour of
paid leave.
That credit only applies, by the way, to employees earning below $72,000 per year.
Fifth: Automation and offshoring will be impacted. Generally, companies will appreciate this,
but not all. Those in that category say this will not benefit their company without some form of
hiring incentive.
Sixth: There are now more defined regulations concerning retirement plans.
Employees using a 401(k) plan and are currently paying a loan must have it paid completely
within 60 days should they leave the company. That is standard for most plans. If the person
does not pay it back in time, the person is considered to have defaulted on the loan and must pay
income tax on the balance. Those under 50.5 years of age must also pay a penalty.
Under the new law, that deadline is extended to the latest date on which the former employee can
file their tax return for the year of the loan default.
Moving expenses, for instance. The business deduction and the exclusion from taxable income
for recipients of an employer-paid moving expenses program will be suspended. That’s for years
2018 through 2025. Certain active-duty members of the armed forces are exempt.
Those companies getting a deduction for onsite gyms will disappear. It will now be considered as
an unrelated business taxable income.
Eighth: Human Resource professionals also have to be aware of how the new tax law will
impact other industries. The reason: industries interact with one another. As changes are
implemented and industries change their practices, the effect could then affect clients in other
industries.
Indian employment laws do not provide any rules or procedures that must be adopted while
recruiting a person. Hence, it is mostly upto the organization to determine a procedure for
recruiting, interviewing, screening and hiring. However, it is important to note that during the
recruitment, interviewing or hiring process, the fundamental rights provided to a person like
avoiding discrimination or maintaining confidentiality of private information of applicant must
be upheld.
Recruiting: No major rules or procedures. However, the organization must notify the vacancies
to the local employment exchange, though there is no requirement to appoint any person
forwarded by the employment exchange.
Interviewing: There are no regulations against an employer asking for information about the
candidate, including personal questions relating to health, race, religion, case, et.c, However,
asking such questions are deemed unethical and could lead to discrimination, which is an
offense.
Indian employment and labour laws do not mandatorily require an employer to issue an offer
letter, except in certain states and in certain establishments. However, it is an accepted practice in
India amongst medium and large businesses to provide an offer letter. In case an offer letter is
provided, it is not binding on either party until it is construed as an employment contract and
there is a valid offer by one party and an acceptance by another party. Click here for offer letter
format suitable for Indian businesses.
Indian laws have no prescribed standards for providing employment appointment letters.
However, it is a good practice to have an employment appointment letter with all employees.
Employment appointment letters in India usually include the following:
Central and State Governments place certain duties and obligations on the employer to ensure the
wellbeing, health and safety of its employees. The duties of the employers are mandated by
various regulations. Hence, it is important for all organizations to maintain a safe and hazard free
work environment.
The HR Department is committed to developing and providing innovative services that support
and align with County and department goals. Key areas of focus during the next five years will
involve: expanding work-delivery models through the Agile Organization initiative;
implementing new succession planning programs; expanding employee engagement efforts; and
implementing new technology, including the launch of a new human resources information
system – Workday.
The HR Strategic Plan sets the direction for the Department to address the trends and challenges
the County, specifically our customer-departments, are encountering now and in the years to
come. The HR Strategic Plan also provides general information about the services provided by
the eight divisions within the organization. Each of the division sections include: 1) Purpose, 2)
Goals, 3) Services, 4) Accomplishments, 5) Priorities, and 6) Performance Measures.
The HR Strategic Plan is intended for a variety of audiences, including Human Resources
employees, County employees, departments, elected officials, and members of the public. The
plan can be used as follows:
Human Resources Employees will use the HR Strategic Plan as their work plan for
implementing the Department’s goals and priorities.
County Employees can use the HR Strategic Plan to obtain information about the
services the HR Department provides for them (e.g., benefits, training and development
opportunities, recruitment activities).
Departments Heads and managers can review the services HR provides for departments
to understand service commitments and expand partnerships (e.g., organizational
development, customized training).
Elected Officials can use the HR Strategic Plan to view priorities, ensuring alignment
with the County’s Shared Vision 2025.
Members of the Public can use this document to obtain information about the services
the HR Department offers its employees and their families as well as the services
available to potential candidates.
As we know, human resource policies are formal rules and procedures that deliver how certain
matters should be addressed in the workplace, including employee rights and duties. HR policies
are tied to employment law. HR policies help to promote communication and understanding
between managers and their subordinates, and to give employees an overview of the company’s
programs. They give employees access to valuable resources that help foster their professional
growth. A good HR policy can helps to avoid a chaotic work environment.
A defined policy enables the employees to know what is expected from them with respect to
standards of behaviour and performance
It gives guidelines for decision-making in routine situations so that employees and managers do
not need to continually ask senior managers what to do.
A good HR policy helps to demonstrate good faith that employees will be treated fairly and
equally.
Over the past few years, HR outsourcing has become a dependable way for organisations to
reduce operating costs, streamline internal processes, and focus on core business operations.
With almost 20 years of HR services outsourcing experience, Alp Consultants have in place the
necessary processes, HR consultants, knowledge, technology, and best practices to support you
in all aspects of human resources and employment administration.
Our HR solutions are designed to provide companies with a single resource which is dedicated to
managing and supporting all HR and employment processes, thus allowing them to focus on the
key business areas.
We have the capability to undertake most of the HR administrative activities such as:
We serve businesses of all sizes - small, medium, and large multinational corporates, and in
multiple domains. Alp Consulting helps organisations address important HR outsourcing
requirements by aligning the human resources and business strategies. We manage critical HR
processes, thus bringing significant operational excellence and seamless integrated delivery.
Our human resource outsourcing services will include activities throughout the entire duration of
the employee life-cycle, right from on boarding to retirement or outplacement. We partner with
DEPARTMENT OF MBA, DR.AIT Page 22
HR Consultancy services
client organisations to fully assist them in the transformation of their HR model to bring about
maximum value to the business.
In the competitive marketplace today, organisations across the globe are looking at all possible
opportunities to bring down operational costs and to increase efficiency. The human resources
department is also a key player in this scenario. Organisations have to deal with the high pressure
of cost reduction, employee disengagement, and high rates of attrition.
Human resources outsourcing is the most sustainable method to manage costs and to facilitate
the organisation to focus on core operations and strategic initiatives instead of wasting time in
the routine transactional activities of human resource management.
AAIM Employers' Association We are 1600 members strong! For 120 years, AAIM has been
helping elite employers in the region hire, develop, and retain talented employees in order to
maximize the output of their people systems. Our members enjoy access to world-class services,
subject-matter-experts, current legal information and statistical data, leadership and educational
programs, peer-to-peer networking, and special events. AAIM's "Technology Suite", a recruiting
and applicant tracking system, learning management system, background checking, and mobile
app communication, enables members to integrate key human resource operations into a simple,
efficient process. We help businesses run and grow smoothly and efficiently. Our association
supports the development of an elite group of employers that deploys progressive and
comprehensive talent management solutions.
Association of Executive Search Consultants The AESC's mission is to promote the highest
professional standards in retained executive search consulting, broaden public understanding of
the executive search process, and serve as an advocate for the interests of its member firms. The
AESC is recognized by the United States Government and the European Commission as the
representative body for the retained executive search industry.
American Payroll Association Established in 1982, the American Payroll Association is the
nation's leader in payroll education, publications, and training. APA conducts payroll training
conferences and seminars across the country and publishes a complete library of resource texts
and newsletters. Representing more than 20,000 members, APA is the industry's highly respected
and collective voice in Washington, D.C.
The American Society for Healthcare Human Resources administration The nation's only
membership organization exclusively dedicated to meeting the professional needs of human
resources leaders in health care.
ATD The Association for Talent Development (ATD) is a professional membership organization
supporting those who develop the knowledge and skills of employees in organizations around the
world. The association was previously known as the American Society for Training &
Development (ASTD).
CHAPTER – 4
Human capital and social policy
Number of aptitude and attitude training programs will surely enhance the skill of your workers.
The fact can’t be denied by any means that the roles of efficient employees are abundant behind
the success of a company and once you contact law firms Delhi for labour law consultant, we can
be sure to get the complete solution relating the human resource of your company. Apart from
being the best human resource firm in India, We as a top labour Law firm also offers strategic
recruitment support to fulfill your manpower needs. Quite evidently, the utilization of the human
resource depend on the distinctiveness of your company which means different types of
companies need to utilize the human resource in different ways and these strategies help you to
serve your purpose in the right way.
The consultancy services provided EZ HR Consultants - Labour law consultant in Delhi, will
surely prove high beneficial to you. Right now, we are serving thousands of clients from all over
India. Be sure to run a happy organization with skillful employees with the help of EZ HR
Consultants as we provide any type of help with
Payroll Administration
HR management Learning
Leadership Training
These are the number of services for which we have proved ourselves to be the best labour laws
consultant in India. Hence, one you contact us, we guarantee your satisfaction with our corporate
law and Labor Law Consultant services.s well as useful workforce solutions that will surely help
your business to run more smoothly.
A career as an HR Consultant can be a hugely rewarding one but there’s no doubt it can also be a
bit of a challenge at times. You’re building your consultancy and things are going well but it can
feel like you’re being pulled in a million different directions, there’s never enough time to do
everything, you can’t please everyone and taking the business to the next level feels like it’s a
long way off.
How on earth do you work as a successful HR Consultant, drive your business forward and
successfully grow it all at the same time?
There are a number of actions you can take to overcome the most common challenges:
Automation software – This can really help with time management, reducing the amount of
hours spent on accounts, critical HR functions and client management while increasing the time
you have available to grow your business.
Time management – Proactively managing your time can make you more productive. By
planning out your days and weeks and splitting tasks into bite-sized chunks you’ll get more done.
Consider filling out task sheets and undertake regular scheduling.
Time tracker software – There is lots of free software available which will allow you to keep
track of your hours and see at a glance what’s working and what isn’t.
Invoice chasing – Make sure you get your invoices sent out on time and stick to relatively short
payment terms e.g. 14 days. If you use accounting software you can set up automated reminders
to be emailed to clients who are overdue. There is further software designed for this task that will
actively chase the clients for you.
Future work – If you sort out the above, it should free up your time to concentrate on
networking and prospecting for future business.
External factors are things from outside an organization that directly or indirectly influences it.
Oftentimes, these external factors are outside of the control of organization. These influences
include the social and cultural, technological, economic, and political and legal environments.
One way to remember these factors is to link it to the word STEP:
A society's social and ethical views of the role of business in society will also influence how
HRM operates. For example, once upon a time, child labor was not considered unethical. Now,
not only is it considered unethical, but it's also illegal. A hot-button issue today is same-sex
marriage, and a related issue for HRM is whether to include a same-sex significant other as a
member of an employee's family for purposes of employee benefits, such as healthcare - even if
the law doesn't require it.
Technology
Technology also can present opportunities and challenges for human resource management
professionals. New technologies may require HRM professionals, like Marcy, to hire new
employees competent in the new technologies. Current employees may need to be retrained or
released if their skills are no longer relevant to organizational needs. Even something as simple
as a new version of a word processing program or a new digital copier may require HR-
sponsored training.
Economic Environment
Economic conditions are a major external factor that is pretty much outside of the control of
HRM but which can have a huge impact on the company. Recessions, economic booms and the
general rate of inflation affect consumer demand, which affects personnel needs. Another huge
economic factor is the unemployment rate, which affects the market rate for wages and salaries.
CSR is not simply an act of charity—it encompasses far more and relates to all stakeholders of a
company. Management gurus have been stressing the need to look at “strategic CSR”, i.e. an
initiative that is closer to the true nature of business in a corporation rather than just an ancillary
function.
We provide companies with consulting and advisory services related to not only setting up of
CSR divisions but also taking CSR activities to a higher level of maturity. These include
identification of CSR drivers, identification of CSR project areas, selection of NGOs, employee
volunteering programs, payroll giving programs, as well as monitoring and evaluation of
projects. We have a singular focus on meeting client expectations. We can help companies
develop corporate social responsibility strategy, and measure performance and impact.
Neeti Sharma, the co-founder of TeamLease Services, - India's recruitment consultancy, human
resource outsourcing and staffing company - says there are abundant jobs in India right now that
can be tapped by keeping some simple points in mind.
If you have additional skills along with a degree, you will definitely clock a job in 2017, says
Sharma.
Sharma believes employers are now not looking for manual labourers but for people who
understand a bit of technology and can use high-end tools.
She calls IT, retail, telecom, finance, electronics and eCommerce the hottest sectors that are
hiring and will continue hiring in 2017.
In a candid chat with Entrepreneur India, Sharma spoke of the top #8 recruitment trends that job-
seekers must keep in mind to ensure a job in the coming year.
“When employers are hiring, you need to prepare for the kind of jobs you are looking for. You
need to know the subject, you need to know the industry and you should be able to do the job-
role specific interview,” says Sharma.
“If you give in your CV and say you have done 10 case studies and you cannot talk about a
single case study, then obviously you won’t get employed,” Sharma warns.
Let’s say you are a 12th standard pass out, eCommerce has dime a dozen jobs right now. If you
are a graduate, you need to identify what sort of employment you must take. At the post graduate
level, choosing the sector becomes most important.
CHAPTER – 5
Comparisons and conclusions
A human resources SWOT analysis considers internal and external factors that can either boost
or impede the human resources functions within your organization. The acronym SWOT stands
for Strengths, Weaknesses, Opportunities and Threats. This analysis can help speed your
company's transition from reactive to proactive mode to enhance HR strategy and function.
Strengths
Your organization's strengths are internal factors that enable HR strategy and functionality. HR
strategy refers to long-term goals, such as building a top-tier workforce or becoming an
employer of choice. HR functionality involves the operational side of HR, such as conducting
open enrollment sessions for employees to select new health insurance coverage. Internal
strengths for HR include executive leadership who support and promote HR strategic
development. Another internal factor consists of HR staff knowledge and expertise because they
are the employees ultimately responsible for carrying out tactical duties.
Weaknesses
SWOT analyses examine weaknesses inside the organization. Weaknesses also are internal
factors that pose challenges to the success of HR endeavors. Internally, budget constraints and
cuts are conditions that HR often has to deal with, primarily because HR isn't a revenue-
producing department. HR has to rely on sound justification to fund investments in HR activities.
However, money isn't the only weakness. Low employee morale and high turnover are serious
internal factors that can disrupt HR. In this case, disruption refers to immediate and reactive
measures HR must take to reverse an overwhelming sense of dissatisfaction throughout the
workforce.
Opportunities
One of the most significant external factors for HR is the opportunity for workforce growth, due
to increased demand for the company's products and services. More business translates into
better raises or higher wages for current employees, along with growth for the surrounding
community through the hiring of more workers. External factors also may present themselves as
the company's ability to land a highly successful rainmaker whose business development
activities improve the company's reputation or industry ranking.
Threats
Threats are external factors that negatively impact the company and, ultimately, the HR
department. When a competitor gains an edge in the market share, it affects profitability and may
result in layoffs, business slowdown or closure. Other types of external threats include
businesses — not necessarily in the same industry — that offer better working conditions, wages
or benefits to their employees and, therefore, recruit the best-qualified workers. HR departments
can't always insulate themselves from all external factors because some are imminent. However,
HR can diminish the impact of external threats through conducting routine assessments of
compensation structure, surveying employee opinion on working conditions and strengthening
the employer-employee relationship through showing HR as a strategic business partner that
values human capital
. Let’s begin with explaining what is a ‘consultancy’ firm and a ‘corporate’ firm.
And a corporate is a legal entity that is separate and distinct from its owners. Organizations
seeking to transform themselves are hiring talent with a consulting background to boost
performance.
When it comes to choosing a job in a consultancy, people usually prefer to work at a ‘corporate
consultancy’ over an ‘HR consultancy’. This is because they feel corporates are better employers
than a consultancy. Today, let’s resolve the doubt on the difference between consultancy and
corporate.
Working at any niche consultancy could also give the same job satisfaction which people usually
expect out of a corporate job. In reality, there is actually a very thin line in between working at a
corporate and a consultancy. As a matter of fact, a consultancy can operate like a corporate as
well.
Let me walk you through the realities of working at a consultancy and the perks that the
employees get, which most corporates usually do not give to their employees.
1) Generation of incentives and higher wages: Consultancies, in general, pay higher salaries to its
employees. With the advancement of work and growth in the work process, appraisals also tend
to increase. A consultancy is often considered as an incentive-driven sector, which implies that
one gets to earn more incentives in a consultancy than a corporate. Consultancies have
limitations when it comes to their workforce and that is why pay hikes are more frequent in such
companies. Bigger the company, smaller the hikes.
2) Learning and gathering skills: A consultancy arms its employees with more skills. Consultants
work on projects that are complicated for other companies to complete themselves. In addition,
consultants have to meet deadlines and complete critical work with ease. They learn and gather
new skills every day. In a corporate setup, an employee usually specializes and becomes an
expert in a single area within a company and thus the area of growth stays limited.
3) Opportunity to work and grow: Any niche company dealing in consulting gives its employees
the benefit to work with many different types of organizations and also across vast number of
fields. This helps in increasing expertise across various domains. These experiences take an
employee to great heights and help in accelerating career advancement, thus offering greater
flexibility.
4) Organizational structure – climbing up the ladders in a consultancy: The clichéd idea that a
consulting firm does not have any growth ladder and everybody working in there does not get an
opportunity for promotion is actually wrong. A consultancy does have hierarchies. The basic
structure of any consultancy comprises of an Analyst, Consultant, Senior Consultant,
Engagement Manager, Partner and Managing Partner. All of these have subheads divided into
teams. Apart from these, there is staff in support for functions such as HR, Administration,
Marketing and Finance.
When choosing an area of work or a job sector, a candidate should concentrate on a few
important things:
1) Role of the employee in the organization: The degree of independence which the organization
is offering and how diversified one’s role is.
2) Employee satisfaction: Proper growth, learning, incentives, and also the area to improve.
Starting up- You have relationships with people in the computer industry and believe they will
want to join your new business; however, you will need to hire additional help. HR can make
sure you hire candidates with the appropriate knowledge, skills, abilities, education, and
experience. You do not have time to waste hiring the wrong person. How will you pay your new
employees? Without a compensation system, candidates may ask for unreasonable salaries.
Further, how will you classify jobs as exempt or nonexempt? HR can devise a compensation plan
that fits your new business and make sure it is legally compliant.
Growth- Many consumers are interested in your new computer product as it offers the same
features the Apple computer does, but costs less! Your business’s competitive advantage causes
it to grow significantly. As the company grows, HR will help the business comply with
numerous state and federal regulations (i.e., when you reach 50 employees and become covered
by the Family and Medical Leave Act). HR can also benefit the businesses in the growth phase
by identifying training needs for existing staff. HR may conduct a needs assessment for the
current workforce to determine the skills, training, and employee development necessary for the
company to prepare for growth. Developing staff can be much less expensive than hiring
additional staff or more qualified candidates. In addition, this strategy could reduce turnover and
improve employee retention.
Plateau- Your company has been making consistent revenue for the past 12 months, but it is not
experiencing the type of growth it was before. Employee morale has decreased because of the
subsided growth. HR generally owns the task of creating a more engaged workforce. This may
involve creatively redefining work structures and realigning rewards. Further, HR, as a strategic
partner, can help with the overall business strategy to stimulate growth.
Decline- Apple has launched a new computer product that your company simply cannot compete
with. Your revenues are significantly declining and you know you will have to file for
bankruptcy. Your employees will inevitably lose their jobs, but HR will be able to help. Aside
from helping deliver the tough message to employees, HR can prepare the health care
continuation paperwork for those losing coverage. Many employees will file for unemployment,
and HR can manage the claims received.
Although the business was not successful, HR played a significant role throughout its life cycle.
Where does your business fall in the cycle? As you plan for the upcoming year, think about how
you can leverage HR to help achieve your goals and keep you out of the decline.
1. Lou Adler
Lou Adler is the Founder and CEO of the Adler Group, a consulting firm focused on helping
clients implement performance based hiring systems. Some of their clients include LinkedIn,
Disney, McKinsey, and more.
Prior to his work with the Adler Group, Adler was the VP at The Allen Group and Director of
Business Operations at Rockwell International. He is also the author of the Amazon Top 10
Bestsellers Hire with Your Head and The Essential Guide for Hiring and Getting Hired.
2. Mark Allen
Marc Allen is a professor, consultant, author, researcher and so much more. He is a faculty
member in the Department of Organizations and Management at Pepperdine University’s
Graziadio School of Business and Management. As an award winning professor, he teaches
classes on Leadership, Management, and more. Furthermore, he is a senior associate with the
Kiely Group, a firm focused on organizational effectiveness, and a Senior Faculty member at the
Human Capital Institute. He is also a successful consultant, having worked with companies such
as Boeing, the L.A.P.D., AT&T, etc. Additionally, Allen is a talented author and has written
many articles and books including Aha Moments in Talent Management.
3. David Almeda
David Almeda is the Chief People Officer at Kronos, a workforce management company.
Almeda is tasked with overseeing all of Kronos’ human resource operations worldwide. More
specifically, some of his responsibilities include talent acquisition and development, employee
engagement, maintaining the company culture, and compensation. Prior to joining Kronos,
Almeda was the VP of Global Human Resources at Staples. In addition to his work for Kronos,
he is on the board of Directors of the New England Human Resources Association and is an
advisory board member of the University of Pennsylvania’s (Wharton) Executive Program in
Work Based Learning Leadership.
4. David Anderson
David Anderson is aiming to improve human resource practices to fit the modern world. In an
attempt to modernize HR, he is using more analytical and digital tools as well as creating a
system of treating employees of varying generations differently in order to improve engagement.
He is currently the Chief People Officer at Tribune Media, an 8500-person television and digital
media company. He is trying to modernize and simplify their HR practices as well as utilize an
outcome focused benefit program to boost employee performance.
Labour Law Consultants in Delhi - One of the most important issues that you must need to
handle carefully to drive your business on the way to success is to manage the human resource of
your company. Utilizing the manpower in the proper way is quite important for the prosperity of
a corporate law, business and making an organized plan is quite important to serve this purpose.
Now, if you want to utilize the manpower of your company to its fullest, you should think about
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aEZ HR Consultants is a human resource consultant firm that is based in the capital of India,
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