QFD House of Quality

http://www.qimacros.com/qiwizard/qfd.html X
#
X # #
X
Direction of Improvement ൈ Customer Rating

Menggunakan plastik daur ulang

pegangan dengan besi ringan

Charge dengan tenaga surya

= 9 High Strong + = Max

Pengaman disisi troli

Importance (1-5)
Positive

Ace Hardware
Dapat dilipat

KawanLama
=3 = Min
Customer Design X Negative

Bosch
Ikea
Gz
Requirements Requirements = 1 Low ൈ= Hit Target
# Strong -
(What) (How)

Easy to use 5 9 9 9 5 4 4 3 3
Advantage Light weight 5 3 9 3 4 2 1 3 2
Lower cost 4 3 1 9 3 5 2 3 3 3
Go-green 4 9 9 4 3 2 1 1
Design
Durable 4 9 9 4 4 3 3 3
Performance Functional 3 3 9 3 3 4 3 4 4
Targets 50% 20% 1hr 10% 50% 1 2 3 4 5
Gz 5 4 4 5 3 5 1(low) - 5(high)
Technical Ace Hardware 4 4 3 3 2 4
Evaluation Ikea 4 3 2 4 3 3
Kawan Lama 2 2 3 4 2 2
Bosch 3 2 3 2 2 1
Absolute Importance 108 94 153 54 54
0.23 0.20 0.33 0.12 0.12 463