www.vodafone.

ie
1907 any time 6029912080 Invoice number 3612481095
Date 16 March 2015

Vodafone Ireland Ltd, MountainView, Leopardstown,

Dublin 18 • VAT number IE 634 696 7G
EUGENIA IRIGOYEN

004236:007594:014424
APT 408
THE CUBES 2
SANDYFORD
DUBLIN 18.
3372956

Your Vodafone bill

Quick breakdown What you have this month
For 0894403163 used by EUGENIA IRIGOYEN (€)
Minutes in this summary have been rounded down for display purposes only

Service charges A 15 Mar to 14 Apr

Vodafone Red 30 Day 24.39
You’re on Vodafone Red 30 Day. On 15 March, you
Vodafone Passport 0.00 had:
Usage charges A up to 14 Mar 48.93 A 45000 minute(s) Unlimited Minutes;
Total before VAT 73.32 A 1.00 GB DATA 1GB Data;
VAT at 23.0% on €73.32 16.86
Total due
€90.18 From your Add Ons: On 16 March, you had:
A Unlimited Texts.

by Direct Debit on A 1000 texts with your Free texts for St. Patricks Day
30 March 2015 A 1000 minutes with your Free calls for St. Patricks Day
e&oe

You saved €2.42

Last month you saved €2.42 with us. Want to
know how we worked this out? Please see the reverse
of page 1
Page 1
Your Savings
Here’s how we worked out your savings.
Using… Can I see my bills online? Problem with your Direct Debit?

...your Unlimited Texts €2.42 Yes. All you have to do is register at www.vodafone.ie,
using your self service password.
Giving a total saving of €2.42
What are service charges?
We calculate Call a Friend for Free at the normal per minute
rate for your price plan — the price you pay once you’ve used Service charges cover the montly fees for your price
up your minutes. plans and any Add Ons you buy - except Vodafone
We calculate Voicemail at 20c (ex VAT) per minute on all price Live! Add Ons, which are part of your usage charges.
plans.
Service charges also cover other items, such as
We calculate the figure for Add Ons and Free Options as the mobiles you have bought or Vodafone Stay Mobile
difference between your Add On or Free Option rate and the
rate you would have been charged if you had not bought an Insurance.
Add On or availed of a Free Option. What are usage charges?
These charges used to show as "Total calls" on your
old invoice. We've changed the name to cover
Any questions? messages and mobile data as well as calls. So your
We're happy to answer any of your queries. usage charges are the totals of all your calls,
messages and data outside of your inclusive minutes
To contact us:
and Add Ons. If you have any Vodafone Live! Add Ons,
A Call our Customer Care team on Freefone 1907 these will also be part of your usage charges.
anytime
Why are there different dates for my service and
A Email care@vodafone.ie usage charges?
A Fax 1850 262728 We charge for your price plan in advance, but we can't
How to change your details do this for your calls, messages and data. So your
You can pay your bill using any of the payment
methods below. However, if your payment is overdue,
please note that paying using ‘My Vodafone’ is
quickest.
Using My Vodafone If you are registered on My
Vodafone, you can make payments over the internet
using a credit card.
A go to www.vodafone.ie
A click on ‘My Vodafone’
A Enter your self-service password
A click on ‘Pay my bill’
Payment takes 24 hours.
By credit card, using Vodafone's 24 hour
Business Care You can pay your Vodafone bill by
credit card by calling our Call our Customer Care team
on Freefone 1907 anytime.
Payment takes 24 hours.
Banking 365 or AIB Phone & Internet Banking
Bank of Ireland customers — call 1890 365 365 to
register for this service. After registration you can
make a payment using Banking 365 online or at any
Bank of Ireland Pass machine.

Moving house? Got married? To change your name or
address details, simply call our Customer Care team
on Freefone 1907 anytime, or log on to My Vodafone
at www.vodafone.ie
service charges are for the month coming up, and your
usage charges are for the month just gone.
What are inclusive minutes?
Inclusive minutes are the minutes included in your
monthly price plan.
If you would like to change your current price plan,
please call our Customer Care team on Freefone 1907
anytime.
I don’t recognise these numbers
AIB customers — call 1890 724 724 to request a
registration form. After registration you can pay your
bill by phone, online or at any AIB Banklink.
Payment takes up to 5 working days.
By post Please:
A make your cheque payable to
Vodafone Ireland Plc
A write your customer number on the back
A send the cheque and payment slip to us at:
Vodafone, PO Box 42, Clonakilty, Co. Cork

For full details of our Customer Enquiries Code of Practice,
please visit www.vodafone.ie
If you have used a Vodafone service it may appear as a Payment takes up to 10 working days.
number that you don’t know. Check the numbers
At An Post Three ways to pay using An Post:
below to see if they match those on your bill…
A complete the bank giro transfer form below and
… 087 229 2222 — this is Vodafone's mobile internet
take it to any post office
number.
A log on to www.billpay.ie
… 00353 87 699989 or 00353 87 699959 — these
A by cheque: make your cheque payable to An Post,
are the numbers for Vodafone's message centre. They
write your customer number on the back and take
appear when you send texts while abroad.
your payment slip with you
… 51745 — this is Vodafone's Information Services
Payment takes up to 10 working days.
number. You may see this number on your bill if you’re
subscribed to Vodafone Text Alerts.

€90.18 by Direct EUGENIA IRIGOYEN

Debit - thank you

16/03/2015 6029912080

€90.18

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