A6 QUESTIONS

1. State and describe the three key field of Behavioural Science that relate to
human behaviour.

2. What effects might shift work have on an individual’s performance?

3. In relation to Expectancy Theory, what three factors are individuals likely to

consider in deciding on how much effort should be put into a work behaviour.

4. Explain the term `ergonomics` and discuss how the poor application of
ergonomics might lead to injury and occupational ill-health.

5. What features are present in an ergonomically designed crane cab control

system?

6. Outline the effects of fatigue on human reliability.

7. What are the most important human instincts that have a bearing on industrial
relations?

8. Draw a diagram to explain Maslow’s hierarchy of needs.

9. Outline, the Hale and Glendon Model (Individual Behaviour in the Face of
Danger)

10. According to Rasmussen’s Model, what are the three elements of behaviour?

11. Outline, with examples, how the human sensory receptors react to danger.

12. Outline a range of factors that may affect how people perceive hazards in the
workplace.

13. Identify four different methods by which employees can be motivated.

14. Outline the differences between formal and informal groups within an
organisation.

15. What is peer group pressure and explain how peer group pressure can
influence behaviour at work

16. Outline the organisational factors that have been found to be associated with
good safety performance

17. List potential sources of conflict within an organisation

18. Identify the two approaches that are utilised to resolve conflict

19. Outline the matters that employees must be consulted about in relation to their
health and safety at work.
20. With reference to HSG48 Reducing Error and influencing behaviour explain what
is meant by “human factors”.