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Results of the Annual Leadership Survey by Wilson Learning and Training Magazine
By Michael Leimbach, PhD, Wilson Learning
Table of Contents
The results of this survey indicate there is a great need to strengthen leadership
development efforts. In particular, we need to focus our efforts on meeting the needs
and expectations of the next generation of leaders.
58% in Management
Positions 62%
70%
70%
Operate Only
in the U.S.
Director/Manager
Director/Manager 60%
60%
50%
50%
40%
40%
Other
Other 30%
30%
20%
20%
10%
10%
President/VP
President/VP 0%
0%
ly l al
na ob
0% 10% 20% 30% 40% on io
Gl
0% 10% 20% 30% 40% t
ed na
as ti
.-b ul
S M
U.
$1.3 $1.9
10,722
million million
2017 2018
Average Number Annual Spending on
of Employees Leadership Development
Fewer organizations
35%
35%
investing 10% or less
30%
30%
More organizations investing
25%
25%
21–30% and over 60% in development
20%
20%
15%
15%
10%
10%
5%
5%
0%
0%
0-10%
0–10% 11-20%
11–20% 21-30%
21–30% 31-40%
31–40% 41-60%
41–60% 60-100%
61–100%
2017
2017 2018
2018
40%
40%
35%
35%
30%
30%
25%
25%
20%
20%
15%
15%
10%
10%
5%
5%
0%
0%
Less
Lessthan
than 6 months
months 6–12 months
6–12 months 13–18 months
13–18 months 19–24 months
19–24 months More
More than 24months
than 24 months
2017
2017 2018
2018
The executive
Theleadership team decides
executive leadership decides
Informal interviews
Informal with with
interviews leaders are are
leaders conducted
conducted
A formal needsneeds
A formal analysis is conducted
analysis is conducted
We useWetools fromfrom
use tools outside experts/vendors
outside experts/vendors
We look to outside
We look experts
to outside experts
0%
0% 10%
10% 20%
20% 30%
30% 40%
40% 50%
50% 60%
60% 70%
70%
2017
2017 2018
2018
30%
30%
20%
20%
10%
10%
0%
0%
C-level/VP/and
C-level, VP, and Middle
Middle Manager
manager Supervisors
Supervisors Employees with
Employees with “Hi gh potential”
“High potential” Anyone
Anyone
above
above influence
influence
2017
2017 2018
2018
Communication skills 1
Survey participants selected their top five
Developing and coaching others 1
leadership skill development priorities. The chart
Team leadership 2 shows how the rank order of the skills changed
Strategy development and alignment 3 from 2017 to 2018, meaning how much skill
Change leadership 1 areas moved up or down in priority. While most
Big Interpersonal relationship skills 2
skills remained in the same place, there were
Increases Emotional intelligence skills 1
some interesting changes.
Motivating others 4
Performance management 6
Influencing others
Taking accountability
Leadership character
Mobile
Mobile learning
These methods have not
Game-like components
Game-like components(leaders
(leader boards, competition, etc.)
Open-source
Open-sourceprograms
programs (MOOCS,
(MOOCS, YouTube.com,
YouTube.com, etc.)
etc.)
grown significantly in use
Social
Social media
media networks
networks over the past year and
Micro-learning
Micro-learning remain underutilized in
Job rotations
leadership development.
University/college
University/collegeprograms
programs(including
(including executive
executive education)
education)
Learning portals
Learning
Learning libraries
libraries
Self-paced
Self-paced printed
printed manuals
manuals
360-degree
360-degree feedback
feedback tools
Stretch/challenge assignments Simulations and role-
Video-based training plays have shown the
Instructor-led
Instructor-ledonline/remote
online/remote (virtual
(virtual learning)
greatest growth in
Action
Actionlearning
learningassignments
assignments(hands-on
(hands-on learning
learning opportunities)
opportunities)
Mentoring
Mentoring programs
programs
usage from 2017. Is
Blended learning this a trend that will
Self-paced e-learning continue?
Reinforcement
Reinforcementand
andreview
reviewof
of learning
learning after
after aa training event
event
Simulations and
and role-plays
Informal
Informal learning methods
Manager
Manager coaching
coaching and
and support
On-the-job training
Instructor-led
Instructor-led classroom
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
• Low-performing organizations
• Moderate-performing organizations
• High-performing organizations
12 | Preparing the Next Generation of Leaders | WilsonLearning.com | 1.800.328.7937
© Wilson Learning Worldwide Inc. All rights reserved.
Impact of Leadership Development
The overall impact of leadership development did not increase from 2017 and, in fact, worsened
in two critical areas: the lack of resources for leadership development and growing gaps in
leadership capabilities.
Sufficientresources
Sufficient resourcesfor
forleadership
leadership development
development
Noleadership
No leadership gaps
gaps
Leadershipaasource
Leadership sourceofofcompetitive
competitive advantage
advantage
Best-in-class leaders
Best-in-class leaders
Sufficientleadership
Sufficient leadership bench
bench strength
strength
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
2018
2017 2017
2018
Percent ofPercent
Organizations Decreasing Their
of Organizations Decreasing Their This graph shows why low-performing
Investment in Leadership Development
Investment in Leadership Development organizations are falling behind, and will
14%
continue to fall behind, in performance. Low-
performing organizations were four times as
12% likely to decrease their investment in leadership
development than were moderate- or high-
10% performing organizations. Overall, 12 percent
of low-performing organizations indicated that
8%
their investment in leadership development is
shrinking.
6%
4%
2%
0%
Low Moderate High
This graph shows the percent of high-, moderate-, and low-performing organizations using different
methods of measuring the effectiveness of leadership development. High-performing organizations
were much more likely to measure business outcomes and behavior change than were low- or
moderate-performing organizations.
Conduct formal
Conduct formal performance
performancereviews
reviewsbefore
beforeand
andafter
aftercompleting
completinga
leadership development program
a leadership development program
As s ess
Assess participants’direct
participants’ directreports’
reports’perceptions
perceptions(360-degree
(360-degree feedback)
feedback) of
of
behavi or change
behavior before
change and after
before the development
and after program
the development program
Implement
Implement knowledgetests
knowledge testsafter
afterthe
the training
training event
event
Mea s ure
Measure thethe participants’
participants’ managers’perceptions
managers’ perceptionsof ofthe
theimpact
impact on
on their
their
empl oyees’ leadership skills
employees’ leadership skills
Mea s ure
Measure participants’
participants’ reactionsand
reactions andsatisfaction
satisfactionwith
with the
the program
program
A clear difference among high-, moderate-, and low-performing organizations is the priority that
executives place on developing the next generation of leaders. Executives at high-performing
organizations clearly have a personal commitment to ensuring effective leadership for the future.
Next Generation of Leaders Is Percent of Organizations That Agree or Strongly Agree That:
a Priority
Executives prioritize
Executives developing
prioritize the next
the next generation
generation of leaders
of leaders
We have
We have a clear
a clear focusfocus on developing
on developing the next
the next generation
generation of leaders
of leaders
We sufficient
We have have sufficient resources
resources to develop
to develop the next
the next generation
generation of leaders
of leaders
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Executives in high-performing organizations demonstrate their personal commitment to developing the next
generation by actively participating in leadership development efforts.
Percent
Executive Involvement in Leadership of Organizations That Agree and Strongly Agree
Development
Are involved in leadership
Are involved program
in leadership kickoff
program and
kickoff launch
and launchmeetings
meetings
Sponsor leadership
Sponsor community
leadership communityinitiatives
initiatives
Teach or lead
Teach leadership
or lead development
leadership developmentsessions
sessions
The organization’sThe
annual report mentions
organization’s our investment
annual report in leadership
mentions our investment
development in leadership development
Leverage
Leverage thethe talents
talents andandknowledge
knowledge of
of mature
mature leaders
leaders
Effectively
Effectively capture
capture organizational
organizational knowledgefrom
knowledge from current
currentleaders
leaders
Identified
Identified a succession
a succession planfor
plan forall
allkey
key positions
positions
Strong
Strong bench
bench strengthofofnew
strength newpotential
potential leaders
leaders
Effectively attract
Effectively younger
attract employees
younger into
employees intoleadership
leadership positions
positions
Development approach
Development matches
approach expectations
matches expectationsofofthe
thenext generation
next generation
High-performing organizations are much more likely to support new managers in their transition to
leadership positions.
Support for Transitioning to New Leadership Position
Percent of Organizations That Strongly Agree
Percent Strongly Agree
Weprovide
We providesupport:
support:
In In
managing
managingtime
timeand
andpriorities
prioritiesin
innew
new leadership positions
leadership positions
Developing relationships with new peers and direct reports
Developing relationships with new peers and direct reports
By helping leaders manage their own performance expectations
By helping leaders manage their own performance expectations
By helping leaders manage their personal expectations
By helping leaders manage their personal expectations
Through overlap with the previous leader to ease the transition
Through overlap with the previous leader to ease the transition
Through coaching/mentoring during transition
Through coaching/mentoring during the transition
Adopting
Adoptingnew/more
new/moreadvanced
advanced leadership skills
leadership skills
InIncompleting
completingold
oldassignments/tasks
assignments/tasks
0% 5% 10% 15% 20% 25% 30%
High-performing organizations are more likely to have support from the current generation of leaders.
Cross-Generational Support
Percent Agree and Strongly Agree Cross-Generational Support: Percent Agree and Strongly Agree
Thecurrent
The currentgeneration
generation of
of leaders
leaders are
are willing
willingto
tolet
letgo
goofofresponsibilities.
responsibilities
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
7%
7%Easier
Easier
28%
28% 17%
17%
65%
Neither
Neithereasier
easier More
Moredifficult
difficult
nor more
nor more
difficult
difficult
48%
48%Both
Botheasier
easier
and
and moredifficult
more difficult
Focus on effectiveness. Focus less on making learning less expensive/time-consuming and more on
whether the leadership development effort is creating better leaders.
Get executives engaged. Senior executives need to see leadership development as a priority,
communicate specific expectations, model desired behavior, and engage directly in leadership
development activities.
Make speed to proficiency a KPI. Your Key Performance Indicator (KPI) should be how quickly
you can create proficient leaders, not how quickly you can get leaders in and out of a program.
Supporting new leaders in their transition is key.
Adapt learning methods. Newer generations have exposure to much more diverse and
integrated learning approaches than did prior generations—make use of this experience and
expand leadership development from an event to a journey.
Engage all generations. Develop your current generation of leaders into effective coaches and
mentors.
Pay attention to social media trends. There is no question the growth of social media is affecting
leadership behavior, for the positive and negative. What is not clear is how. It would be wise to
engage leaders in discussions about the potential benefits and risks of social media.