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SWOT ANALYSIS OF MARKETING TOURISM IN LEADING TOURISM OBJECT OF


BANDUNG AND SOPPENG.

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2018-0894 IJOI
http://www.ijoi-online.org/

SWOT ANALYSIS OF MARKETING TOURISM IN LEADING


TOURISM OBJECT OF BANDUNG AND SOPPENG

Mutia Tri Satya (STIE Ekuitas)


Gatot Iwan Kurniawan (STIE Ekuitas)
Muhammad Asdar (Universitas Hasanuddin)
Abdul Razak Munir (Universitas Hasanuddin)
mutia.satya@gmail.com; gatot.iwan@ekuitas.ac.id;
masdar.ickn@gmail.com ; arazak.munir@yahoo.com

Abstract

Bandung and Soppeng are sister city. Many similarities between the two of them are natural
contours are considered similar to the city of Bandung, has a contour of hilly, rice fields,
mountains and forests. Watansoppeng is known as Bandoeng van Celebes (Bandung in
South Sulawesi). Have the same slogan that is BERHIBER (Clean Green Flowering), but
Soppeng plus Beautiful. Regional foods are many similarities to the types of food on earth
priangan. Both in terms of taste and type of food. Both of these areas are actively promoting
tourism programs. Bandung is the capital of West Java with the slogan Bandung Juara
("Bandung Champion"), his government a lot of fixing up of facilities and infrastructure to
develop tourism. So also with Soppeng, one of the areas in South Sulawesi with the program
Visit Soppeng ("Ayo to Soppeng") aims to attract both local and foreign tourists to visit this
area. The purpose of this study is to make SWOT analysis of marketing tourism on leading
tourist attractions and then create a model marketing tourism that will be applied in Bandung
and Soppeng. It is expected that this model can develop tourism in both areas.

Keywords : Marketing Tourism; Analisis Swot, Sister City

tourism competitiveness from the World


Introduction Economic Forum (WEC) in 2015 against
141 countries surveyed, Indonesia's position
The least number of foreign tourist ar- is at number 50 below Singapore, Malaysia
rivals to Indonesia when compared to coun- and Thailand.
tries in the ASEAN region can not be sepa-
rated from Indonesia's tourism com- Observing the above conditions
petitiveness is still low when compared to although the development of strategies and
countries in ASEAN let alone in the world. the implementation of the tourism industry
The result of the ranking of a country's is complicated because this industry will be

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associated with other industries to form a but Soppeng added with the word
unity that needs each other must still be Beautiful.
managed properly. So it is reasonable that 3. Regional foods are many similarities to
the role of central and local government as the types of food on earth of priangan
a regulator and provider of basic infra- (Bandung). Both in terms of taste and
structure and tourism becomes very type of food. (Survey Result 2016,
dominant and important in driving the Interview Result with Head of BPPD of
tourism sector. Soppeng Regency).

That's why this research aims to Bandung and Soppeng in terms of


develop a model of tourism marketing in tourism development is very potential.
leading tourist objects and then tested the There are possibility of these two areas
model. From the model that has been become one tourist destination in addition
generated will be seen the influence on the to Bali, Lombok, Belitung and other tourist
interest of visiting and visiting decisions. It areas in Indonesia.
is expected that with this model of tourism
marketing can make the right strategy to Bandung Tourism Potential: :
develop tourism in each region. 1. Bandung has rich cultural art potential
2. Excellent product area, culinary, very
The object of research will be diverse and supported with excellent
conducted in Bandung and Soppeng (South packaging.
Sulawesi). Both regions are actively 3. Tourism object with a very interesting
promoting tourism programs. Bandung is arrangement
the capital of West Java. With the slogan 4. People who have been very aware of the
Bandung Juara ("Bandung Champion"), importance of tourism. (Bandung
where his government is actively promoting Tourism Agency, 2016)
tourism. Similarly, Soppeng, one of the As for the potential of Watan Soppeng
areas in South Sulawesi with the program in terms of tourism:
Visit Soppeng ("Ayo to Soppeng") aims to 1. Potential tourist attraction to attract
attract both local and foreign tourists to many tourists both for local and foreign
visit this area. tourists
2. The government is now promoting
Bandung and Soppeng is Sister City. cultural tourism. Soppeng very possible
Soppeng also called Bandoeng van Celebes to carry the theme of cultural tourism
(Bandung in South Sulawesi). Besided, that that proclaimed the government
there is another fundamental thing why 3. Excellent product area such as Soppeng
these two areas are used as research: typical weaving, food, very diverse
1. Natural contours are considered similar 4. The uniqueness of the area that becomes
to the city of Bandung, has hilly added value to attract tourists (BPPD
contours, rice fields, mountains and Soppeng District 2016)
forests. Watansoppeng is known as
Bandoeng van Celebes (Bandung in Besides the above mentioned potential,
South Sulawesi) there are several problems faced by these
2. Have the same slogan that is two regions:
BERHIBER (Clean Green Flowering), The problems of tourism in Bandung:

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1. The theme of Heritage tourism that the hotel level


carried the city of Bandung is still less 5. Packaging food products are still very
than the maximum, because the number simple, there are no brands and
of historical relics that are still less packaging of interest
preserved. 6. Tourism objects that have not been well
2. Lack of integrated management, in terms ordered. (BPPD of Soppeng Regency,
of superior products. It should be 2016)
Bandung can be a distributor for other
areas. So that the impact of tourism on Theoretical Review
the economy will be felt to all regions.
3. Some attractions are still lacking in Bojanic and Reid (2010); Kotler,
terms of arrangement. Bowen and Makens, (2014); Pitana and
4. Lack of coordination between the Travel Diarta, (2009); Tsiotsou and Goldsmith
agency with the government to the place (2012) do not clearly define and define the
that must be visited when the tourists definition of tourism marketing, but explain
visit the city of Bandung. ((Bandung how the core marketing concepts are
Tourism Agency, 2016) common to both profit and nonprofit organ-
izations, so they can be applied in the
The problems of tourism in tourism sector even though these sectors are
Soppeng: services such as, intangible, highly variable,
1. Soppeng district government step by inseparable, and can not be stored.
PATA (Pacific Asia Travel Association) Particularly in the tourism sector there are
to develop tourism this area has been additional properties of services that are,
very good, but unfortunately not seasonality, globalization, low loyalty, and
supported by infrastructure that support complexity (including many sub-sectors
tourism program. Readiness in terms of such as food and beverage, accommodation,
infrastructure, accommodation, transpor- transportation, recreation and travel), the
tation and community readiness to elasticity of demand for income instances
welcome the real tourism era. when income falls, tourism will be a
2. There is still a lack of socialization from significant decline.
the government to the public about
tourism, that with the tourism will grow The results of previous studies are
a high economic potential. In the sense shown in the table below for the theoretical
of creating new business opportunities, studies that support this research.
which will empower people from the
economic side. Table 1. State of The Art
3. So far tourists who come just visit it, do
not spend more money to buy the No. Marketing Tourism Source
superior products produced. This is 1. Geographical space Williams, 2006
because the absence of souvenir places (tourism region,
such as traditional food, merchandise, physical space),
regional superior products. Technology (natural
4. Accommodation facilities that are not versus man made ver-
too many and to be called hotel category sus machine made),
is not yet qualified to be classified into authenticity (original

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No. Marketing Tourism Source comes from the exploration of social


versus imitative), cul- interactions that occurred during the dis-
tural aspect cussion process by the informants involved
2. Economic psychol- Clark, 1996 (Lehoux, Poland, & Daudelin , 2006)
ogy, market segmen-
tation and travel pat- Data collection techniques used the
terns, strategic mar- Focus Group Discussion (FGD) method in
keting, technological both areas in Bandung and Soppeng. The
advances, FGD participants consisted of repre-
travel/tourism com- sentatives of local governments such as the
munication Department of Culture and Tourism,
3. Socio Cultural, Eco- Ajake, 2016 Bappeda, as well as related institutions such
nomic activities, In- as tourism associations (KADIN), business
formation travelers, cultural practitioners, and
4. E-marketing and use Tsiotsou and Ratten academics of tourism experts and marketing
of new technology 2010 experts with representatives 2 people with
5. Society, Economy, Jamrozy, 2007 trained and reliable facilitators / moderators
Environment and from tourism experts.

FGD implementation method to


From the table then the dimensions to
facilitate the discussion so that the
be used to measure tourism marketing refer
interaction between participants is focused
to some of the dimensions that have been
on problem solving hence using semi
used in previous research.
structural interview (questionnaire) and
Dimensions of tourism marketing: discussion related to research of Swot
1. Economy Analysis Of Marketing Tourism In Leading
2. Social Tourism Object Of Bandung And Soppeng
3. Culture
The method used in this research is
4. Information Technology
research method by using qualitative
5. Environment (Yoon, 2002, Jamrozy
descriptive method relevant to solve gen-
2007, Tsiotsou & Ratten, 2010)
eralization problem. This research method
prefers to use in-depth analysis, that is to
The Research Methodology
test the problem because the appropriate
method to ensure a problem that will be
Data collection method used in this
different from other solution properties.
research is using FGD method, where FGD
The purpose of this problem is gene-
method is one of method of collecting
ralization but an in-depth understanding of
research data with final result giving data
the problem. Qualitative research by
coming from interaction result of some
providing substantive categories and
participant of a research, like generally
qualitative research hypotheses.
other data collection methods. In contrast to
other data collection methods, the FGD
Result and Discussion
method has a number of characteristics,
among others, a data collection method for A. Soppeng District
qualitative research and the resulting data

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1) Internal Environmental Analysis onmental mapping indicator and the


Based on the analysis of the internal comfort of tourist object location is the
environment can be identified factors that dominant variable in determining the weak-
become the strengths and weaknesses in the ness of development of tourism marketing
development of marketing tourism model model at Soppeng tourist attraction object,
on the Soppeng tourist attraction. and other indicator influence but shows
relatively small numbers such as infor-
Factors that become strengths and mation technology.
weaknesses are described as follows:
a. Strengths Based on all the variables that become
Based on all the variables that become weakness in the development of marketing
the strength in the development of mark- tourism model at Soppeng tourist attraction
eting tourism model on the superior tourist object, economic variable in benefit indi-
object of Soppeng. In economic variables in cator for business actor and benefit for
the indicators of benefits for business actors society is dominant power variable in
and benefits for the community, cultural determining development of marketing
tourism model at Soppeng tourist attraction
variables in ethical indicators, norms and
object, whereas that become weakness in
beliefs in the community is a dominant
the development of tourism marketing
variable in determining the power of the model is the environment variable in the
development of marketing tourism model environmental mapping indicator and the
on the Soppeng tourist attraction. convenience of the location of the tourist
attraction and information technology
b. Weaknesses
indicators although it is a weakness, but
Based on all the variables that become
shows a relatively small number.
weakness in the development of marketing
tourism model at Soppeng tourist attraction
object, the environment variable in envir-

Table 2. Strategic Advantages Profile (SAP)


Indicator Total Score x
Variable Score Indicator Rating
Score Score Rating
Benefits to Local Gov-
30% 0.09 2.80 0.252
ernment
Benefits for the People 35% 0.11 2.60 0.273
Ekonomi 30%
Benefits for Business Ac-
35% 0.11 2.70 0.2835
tor
100%
Community behavior 40% 0.08 3.70 0.296
Community Lifestyle 20% 0.04 3.50 0.14
Social 20%
Security 40% 0.08 3.70 0.296
100%
Culture 25% Norm 40% 0.10 3.60 0.36
Community Trust 10% 0.03 3.70 0.0925
Ethics 40% 0.10 3.70 0.37

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Indicator Total Score x


Variable Score Indicator Rating
Score Score Rating
Religious 10% 0.03 3.70 0.0925
100%
Internet 35% 0.0525 2.60 0.1365
Telecommunication Net-
Information 35% 0.0525 2.60 0.1365
15% work
Technology
Website 30% 0.045 2.60 0.117
100%
Structuring the Environ-
40% 0.04 2.70 0.108
ment
Patterns of Community 20%
Environment 10% 0.02 3.50 0.07
Life
Leisure Tourism Place 40% 0.04 2.60 0.104
100%
Total 100% 3.1275

From the explanation of internal grouping to get Internal Factor Analysis


factors as well as the Strategic Advantages Summary (IFAS) data which can be seen
Profile (SAP) table above, then do the in the following table.

Table 3. Internal Factor Analysis Summary (EFAS)


Internal Strategic Factor Weight Rating Score
`Strength :
• Rich in tourism destinations 0,113 3 0,339
• Rich in cultural values, ethics 0,129 3 0,387
and norms 0,129 3 0,387
• Good security level in each 0,129 4 0,516
tourist attraction
• Transportation is adequate
Total 0,5 1,629
Weakness :
• Low level of public awareness 0,167 3 0,500
about tourism potential
• Do not have supporting data on 0,083 2 0,167
each tourist object
• Uncoordinated archiving of 0,083 2 0,167
existing cultural records. 0,167 3 0,500
• Facilities are very less tourist
attraction
Total 0,5 1,333

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2) External Environmental Analysis tourist attraction object, while other


Based on the analysis of the external indicator influence although it is an
environment can be identified the factors opportunity, but shows a relatively small
that become opportunities and the threat of number.
developing a model of tourism on the
Soppeng tourist attractions are as follows. b. Threats
Based on all variables that become a
a. Opportunities threat in the development of marketing
Based on all variables that become tourism model in Soppeng tourist attraction
opportunity in developing model of mark- object, the macro variable in economic and
eting tourism at Soppeng tourist attraction political indicator is the most dominant
object, in micro environment variable in indicator which become the threat of
indicator in indicator of suitability of area development of marketing tourism model at
potency is the most dominant indicator Soppeng tourist attraction object, while
which become opportunity of development other indicator influence even though it is a
of marketing tourism model at Soppeng threat , but shows a relatively small
number.

Table 4. Environmental Threat and Opportunity Profile (ETOP)


Weight
Weight Rat- Weight x
Variable Score Indicator Indica-
Total ing Rating
tor
Development of Marketing
40% 0.2 2.60 0.52
Micro Tourism Model
Envi- 50% Appropriateness of Regional
60% 0.3 3.50 1.05
ronment Potential
100% 0
Economics 45% 0.225 2.70 0.6075
Macro
Socio-cultural 15% 0.075 2.60 0.195
Envi- 50%
Politic 40% 0.2 3.50 0.7
ronment
100%
Total 100% 3.0725

From the explanation of internal (ETOP) tables above, we are grouped to


factors as well as the tables of Strategic obtain External Factor Analysis Summary
Advantages Profile (SAP) and the Environ- (EFAS) data which can be seen in the fol-
mental Threat and Opportunity Profile lowing table.

Table 5. External Factor Analysis Summary (EFAS)


External Strategic Factor Weight Rating Score
Opportunity :
• The central government program 0,25 4 1
as an increase in foreign
exchange

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• Local governments fully support 0,25 4 1


tourism promotion programs

Total 0,5 2,000


Threat :
• Local government is still rigid in 0,182 2 0,364
adjusting management
• Still a strong cultural element 0,182 2 0,364
that colored political activity in
local government
• Economic factors that are 0,136 4 0,545
vulnerable in the process of
developing tourism programs
Total 0,5 1,273

B. Bandung City tourist object, the social variables in the


1) Internal Environmental Analysis community lifestyle indicator is the
Based on the analysis of the internal dominant variable in determining the
environment can be identified factors that weakness of the development of tourism
become strengths and weaknesses in the marketing model on Bandung's leading
development of marketing tourism model tourism object, as well as the influence of
on Bandung's leading tourism object. other indicators but shows the number
relatively small as religious.
Factors that become strengths and
weaknesses are described as follows: Based on all the variables that
c. Strengths become weakness in the development of
Based on all the variables that become marketing tourism model on Bandung's
the strength in the development of mark- leading tourist object, Economic variables
eting tourism model on Bandung's leading in the indicators of benefits for the com-
tourism object. In Economic variables in munity, Social variables in security indi-
the indicators of benefits for the cators, technological variables in the
community, Social variables in security website indicator is the dominant force
indicators, technological variables in the variable in determining the development of
website indicator is the dominant variable marketing tourism model on the leading
in determining the power of the tourism object of Bandung, while the
development of marketing tourism model weakness in the development of tourism
on Bandung's leading tourism object. marketing model is the social variable in
the indicator of the lifestyle of the
information technology indicators indicator
d. Weaknesses although it is a weakness, but shows a
Based on all the variables that become relatively small number.
weakness in the development of marketing
tourism model on Bandung's flagship

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Table 6. Strategic Advantages Profile (SAP)


Weight
Weig Weight Weight
Variable Indicator Rating x
ht Indicator Total
Rating
Benefits to Local Gov-
25% 0.05 2.80 0.14
ernment
Benefits for the People 40% 0.08 2.60 0.208
Ekonomi 30%
Benefits for Business Ac-
35% 0.07 2.70 0.189
tor
100%
Community behavior 40% 0.04 3.70 0.148
Community Lifestyle 20% 0.02 3.50 0.07
Sosial 20%
Security 40% 0.04 3.70 0.148
100%
Norm 25% 0.06 3.60 0.225
Community Trust 25% 0.06 3.70 0.23125
Budaya 25% Ethics 30% 0.08 3.70 0.2775
Religious 20% 0.05 3.70 0.185
100%
Internet 30% 0.105 2.60 0.273
Telecommunication Net-
Teknologi 30% 0.105 2.60 0.273
15% work
Informasi
Website 40% 0.14 2.60 0.364
100%
Structuring the Environ-
30% 0.03 2.70 0.081
ment
Patterns of Community
Lingkungan 10% 30% 0.03 3.50 0.105
Life
Leisure Tourism Place 40% 0.04 2.60 0.104
100%
Total 100% 3.022

From the explanation of internal that become opportunities and threats dev-
factors as well as the Strategic Advantages elopment model of tourism tourism on
Profile (SAP) table above, then do the Bandung's leading tourismt objects are as
grouping to get Internal Factor Analysis follows:
Summary (IFAS) data which can be seen in
Table 7. c. Opportunity
Based on all variables who becomes
2) External Environmental Analysis opportunity in development marketing
Based on the analysis of the external Tourism model in leading tourism objective
environment can be identified the factors Bandung, in micro environmental variable

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Table 7. Internal Factor Analysis Summary (EFAS)


Internal Strategic Factor Weight Rating Score
Strength :
• Rich in tourism destinations 0,091 4 0,364
• Rich in cultural values, ethics 0,068 3 0,205
and norms 0,068 4 0,273
• Transportation is adequate 0,045 3 0,136
• High levels of community
awareness 0,045 3 0,136
• Data on tourism objects and
culture is sufficient 0,091 4 0,364
• Have good facilities in every 0,091 3 0,273
tourism place
• Implementation of promotion in
various media is well done
Total 0,5 1,750
Weakness :
• Community lifestyle that is less 0,100 3 0,300
supportive
• Security levels are starting to 0,200 2 0,400
drop in some tourism places
• The level of supervision is 0,200 3 0,600
relatively decreased
Total 0,5 1,300

conformance potential area indicator is Based on all variables that become a


prime indicator, while the other indicator threat in the development of marketing
although it is an opportunity to keep show- tourism model on Bandung's leading
ing a small number. Based on all the tourism object, macro variable in economic
variables that become opportunity in devel- and political indicator is the most dominant
oping the model of tourism tourism in indicator which become the threat of
Bandung's leading tourismt object, the development of tourism marketing model
micro environment variable in indicator in on Bandung's leading tourism object, while
the indicator of conformity of regional other indicators influence even though it is
potency is the most dominant indicator a threat , but shows a relatively small
which become the opportunity of number.
development of marketing model at
Bandung's leading tourism object, while Based on all variables that become a
other indicator influence although it is an threat in the development of marketing
opportunity, but shows a relatively small tourism model on Bandung's flagship
number. tourism object, macro variable in economic
and political indicator is the most dominant
d. Threat indicator which become the threat of

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Table 8. Environmental Threat and Opportunity Profile (ETOP)


Scor Indicator Total Rat- Bobot x
Variable Indicator
e Score Score ing Rating
Development of Marketing
40% 0.2 2.60 0.52
Tourism Model
Micro En-
50% Appropriateness of Regional
vironment 60% 0.3 3.50 1.05
Potential
100% 0
Ekonomi Economics 30% 0.15 2.70 0.405
Macro En- Socio-cultural 40% 0.2 3.50 0.7
50%
vironment Politic 40% 0.2 2.60 0.52
110%
100
Total 3.195
%

development of tourism marketing model Advantages Profile (SAP) and the Envi-
on Bandung's leading tourism object, ronmental Threat and Opportunity Profile
while other indicators influence even (ETOP) tables above, we are grouped to
though it is a threat , but shows a rela- obtain External Factor Analysis Summary
tively small number. (IFAS) data which can be seen in the fol-
lowing table.
From the explanation of internal
factors as well as the tables of Strategic

Table 9. External Factor Analysis Summary (EFAS)


External Strategic Factor Weight Rating Score
Opportunity :
• The central government program 0,25 4 1
as an increase in foreign
exchange
• Local governments fully support 0,25 4 1
tourism promotion programs
Total 0,5 2,000
Threat :
• Increased population 0,167 2 0,333
• The condition of the city is
uncomfortable due to increasing
congestion 0,167 2 0,333
• The destruction of the ecosystem
of the tourist environment due to 0,167 3 0,500
the density of visitors
Total 0,5 1,167

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C. Strategy SWOT Based on From the calculation results then


Grand Strategy Matrix and mapping on the following matrix:
General Electric (GE) Matrix.
Opprtunity
2

By combining the results of Exter- 1,5


nal Factor Analysis Summary (EFAS) and
Internal Factor Analysis Summary (EFAS), 1
B (0,450;0,833)

the strategy is determined as an initial 0,5


S (0,296;0,727)

analysis on the development of marketing Weakness Strength

tourism model in Bandung and Soppeng -2 -1,5 -1 -0,5 0 0,5 1 1,5 2

tourist attraction. In this analysis, two -0,5

methods are used to make a correction on -1


the strategy to be determined. The methods
-1,5
used for Soppeng and Bandung are as fol-
lows: -2 Threat

1. Grand Strategy Matrix Figure 1. Image Mapping Strategy on


The first step is to calculate the first Matrix Grand Strategy
IFAS and EFAS values in order to be
plotted on the Matrix, as for the calcu-
= Bandung
lation is as follows:
= Soppeng
Table 10. Recapitulation of Calculations
for Soppeng City: Based on the results of mapping on
No Explanation Score the above matrix, the position in de-
Internal Factors termining the strategy between the city
1 Strengths 1,629 of Soppeng and Bandung is the same
Weaknesses 1,333 where based on this method then enter
Difference 0,296 in the Awareness I, which means the
External Factors strategies undertaken both cities are.
2 Opportunities 2,000
Threats 1,273 Both cities are in a position of ex-
Difference 0,727 cellent strategy. Companies continue to
concentrate on growing concentration
Table 11. Recapitulation of Calculations strategies such as forward or backward
for Bandung city: integration, or horizontal integration
No Explanation Score can also perform intensive strategies
Internal such as market penetration or market
Factors development.
1
Strengths 1,750
2. General Electric (GE) Matrix
Weaknesses 1,300
The first step is to calculate the first
Difference 0,450
IFAS and EFAS values in order to be
External
plotted on the Matrix, as for the calcu-
Factors
2 lation is as follows:
Opportunities 2,000
Threats 1,167
Difference 0,833
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Table 12. Calculation Recapitulation


For Soppeng City : = Bandung
No Description Score Value = Soppeng
Internal Factors
1 Strengths 1,629 From the mapping of Soppeng city and
Weaknesses 1,333 Bandung are in the same cell that is in cell
Difference 2,962 number 5. Which means the company must
External Factors be selective in choosing the strategy where
2 Opportunities 2,000 the advice given is to do the strategy Grow
Threats 1,273 via horizontal integration, or do the
Difference 3,273 stability does not change.

a. Discussion of Results Analysis


Table 13. Calculation Recapitulation on Both Methods For Soppeng
For Bandung City City and Bandung City
No Description Score Value From the results of the use of the
internal Factor above two methods based on the results of
1 Strength 1,750 field observations, FGD, the interview for
Weakness 1,300 Soppeng City does not match the proposed
Difference 3,050 strategy of calculation and mapping using
External Factors GE matrix because Soppeng city requires
2 Opportunities 2,000 an aggressive strategy in accordance with
Threats 1,167 the suggestion of Matrix Grand Strategy
Difference 3,167 method by applying various strategy such
as the forward integration of the commu-
nity with the government began to think
From the above calculation results about distribution in this case introduce
then the data is mapped on the matrix various kinds of potential tourist attraction
image below. to the consumer's clan supported by back-
ward integration plan, that is society to-
gether with government develop supply
resources at tourist place so that worth to
be visited. What can be done also by the
city of Soppeng is doing market develop-
ment through more introducing the existing
attractions in new markets. Among others,
through introducing it not only to local
people but also to foreign consumers, do-
B s ing tourism object packaging in different
ways, introducing in new ways, making
ease policy on tourist visitors and others.

While the city of Bandung can use the


Figure 2. Image Mapping Strategy on advice of the GE matrix, from the results
General Electric (GE) Matrix of FGD Bandung has also started to apply
horizontal strategies such as starting a Lit-
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Volume 11 Number 2, October 2018
2018-0894 IJOI
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tle Bandung program in potential areas. Conclusion and Recommendations


Consumers city of Bandung continues to
increase so that it can be more focused in From the existing strategy then the col-
maintaining the stability of existing tourist laboration that can be done is to support
attractions by continuing to maintain the each other on the plan to be determined by
quality and quality of various factors that each city. What can be done among them:
will support. Look at the suggested strat- 1. Doing promotional activities vigor-
egy on Matrix Grand Strategy method is to ously together.
conduct market penetration in which the 2. Mutually introduce each tourist at-
company focuses on sales products that traction in the area of each city.
exist in pre-existing markets. The city of 3. Study Soppeng Appeal to the City of
Bandung can do a combination of com- Bandung
petitive pricing strategies, advertising, in- 4. Forming Little Bandung or Little
tense promotion, supported by a pricing Soppeng in each city.
strategy. It also tries to implement a con- 5. Make a policy that makes it easier
sumer loyalty program and further per- between the two cities e.g. visitors to
forms marketing intelligence to gain in- Bandung city going to Soppeng will
formation about competitors and customer be facilitated including through addi-
needs. tional price policy treats and others.
Benefits for Local Government
The contribution in this research is
Benefits for Community
Economy to develop the marketing tourism model
Benefits for Business
Actor that will be applied in these two areas
Community behaviour (Bandung & Soppeng) to develop tourism
Community lifestyle Social

Security

Norm References
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Community Trust Culture Tourism
Ethics Ajake Obongha Anim, 2016, Tourism
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Internet Evidence From the Development of
Information
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Tecnology Peripheral Areas in Cross River State,
Website Nigeria, Geo Journal
Patterns of Community Life

Community lifestyle Environment Clark Hu, 1996, Diverse Development in


Leisure Tourism Place Travel and Tourism Marketing: a
Thematic Approach, International
Figure 3. Model Marketing Tourism Journal of Contemporary Hospitality
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for further research this model will be
developed. so do not just look at marketing Hollensen, Svend, 2010, Marketing Man-
tourism alone but illustrate how much agement a Relationship Approach.
influence on visit intention and decisions London: Prentice Hall.
to visit
Jamrozy Ute, 2007, Vol. 1, Marketing of
Tourism: a paradigm Shift Toward
Sustainability, International Journal

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The International Journal of Organizational Innovation
Volume 11 Number 2, October 2018
2018-0894 IJOI
http://www.ijoi-online.org/

of Culture, Tourism and Hospitality ligence & Planning, Emerald Group


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Lovelock Christopher, Wirtz Jochen, Williams Alistair,2006, Tourism and Hos-


Mussry Jacky, 2012, Pemasaran Jasa, pitality Marketing: Fantasy, Feeling and
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Yoon Yooshik, 2002, Development of a
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Volume 11 Number 2, October 2018

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