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88368 Federal Register / Vol. 81, No.

235 / Wednesday, December 7, 2016 / Rules and Regulations

DEPARTMENT OF HEALTH AND and the BBA of 1997 and ACA include of the definition of ‘‘remuneration’’
HUMAN SERVICES exceptions to the definition of referred only to ‘‘coinsurance and
‘‘remuneration’’ under the civil deductible amounts,’’ we have added
Office of Inspector General monetary penalties law. The OIG is the word ‘‘copayment’’ for consistency
codifying those changes here. At the with the other text that we proposed
42 CFR Parts 1001 and 1003 same time, OIG is finalizing additional and are finalizing.
changes to make technical corrections to
RIN 0936–AA06 C. Costs and Benefits
an existing regulation and to add new
Medicare and State Health Care safe harbors to the anti-kickback statute There are no significant costs
Programs: Fraud and Abuse; to protect certain services that the associated with the regulatory revisions
Revisions to the Safe Harbors Under industry has expressed an interest in that would impose any mandates on
the Anti-Kickback Statute and Civil offering and that we believe could be, if State, local, or tribal governments or on
Monetary Penalty Rules Regarding properly structured and with the private sector.
Beneficiary Inducements appropriate safeguards, low risk to I. Background
Federal health care programs.
AGENCY: Office of Inspector General A. The Anti-Kickback Statute
(OIG), HHS. B. Summary of the Major Provisions
Section 1128B(b) of the Social
ACTION: Final rule. 1. Anti-Kickback Statute and Safe Security Act (the Act), the anti-kickback
Harbors statute, provides criminal penalties for
SUMMARY: In this final rule, OIG amends
In this final rule, we amend 42 CFR individuals or entities that knowingly
the safe harbors to the anti-kickback
1001.952 by modifying certain existing and willfully offer, pay, solicit, or
statute by adding new safe harbors that
safe harbors to the anti-kickback statute receive remuneration in order to induce
protect certain payment practices and
and by adding safe harbors that provide or reward the referral of business
business arrangements from sanctions
new protections or codify certain reimbursable under Federal health care
under the anti-kickback statute. The OIG
existing statutory protections. These programs, as defined in section 1128B(f)
also amends the civil monetary penalty
changes include: of the Act. The offense is classified as
(CMP) rules by codifying revisions to
the definition of ‘‘remuneration,’’ added • A technical correction to the a felony and is punishable by fines of
existing safe harbor for referral services; up to $25,000 and imprisonment for up
by the Balanced Budget Act (BBA) of
1997 and the Patient Protection and • protection for certain cost-sharing to 5 years. Violations may also result in
waivers, including: the imposition of CMPs under section
Affordable Care Act, Public Law 111–
148, 124 Stat. 119 (2010), as amended • pharmacy waivers of cost-sharing 1128A(a)(7) of the Act, program
for financially needy beneficiaries; and exclusion under section 1128(b)(7) of
by the Health Care and Education
Reconciliation Act of 2010 (ACA). This • waivers of cost-sharing for the Act, and liability under the False
emergency ambulance services Claims Act (31 U.S.C. 3729–33).
rule updates the existing safe harbor The types of remuneration covered
regulations and enhances flexibility for furnished by State- or municipality-
owned ambulance services; specifically include, without limitation,
providers and others to engage in health
care business arrangements to improve • protection for certain remuneration kickbacks, bribes, and rebates, whether
between Medicare Advantage (MA) made directly or indirectly, overtly or
efficiency and access to quality care covertly, in cash or in kind. In addition,
while protecting programs and patients organizations and federally qualified
health centers (FQHCs); prohibited conduct includes not only
from fraud and abuse.
• protection for discounts by the payment of remuneration intended
DATES: These regulations are effective manufacturers on drugs furnished to to induce or reward referrals of patients,
on January 6, 2017. beneficiaries under the Medicare but also the payment of remuneration
FOR FURTHER INFORMATION CONTACT: Coverage Gap Discount Program; and intended to induce or reward the
Heather L. Westphal, Office of Counsel • protection for free or discounted purchasing, leasing, or ordering of, or
to the Inspector General, (202) 619– local transportation services that meet arranging for or recommending the
0335. specified criteria. purchasing, leasing, or ordering of, any
SUPPLEMENTARY INFORMATION: good, facility, service, or item
2. Civil Monetary Penalty Authorities reimbursable by any Federal health care
Social Security Act United States Code We amend the definition of program.
citation citation ‘‘remuneration’’ in the CMP regulations Because of the broad reach of the
at 42 CFR part 1003 by interpreting and statute, concern was expressed that
1128 ............................. 42 U.S.C. 1320a–7. incorporating certain statutory some relatively innocuous commercial
1128A ........................... 42 U.S.C. 1320a– exceptions for: arrangements were covered by the
7a. • Copayment reductions for certain statute and, therefore, potentially
1128B ........................... 42 U.S.C. 1320a–
7b.
hospital outpatient department services; subject to criminal prosecution. In
1860D–14A .................. 42 U.S.C. 1395w– • certain remuneration that poses a response, Congress enacted section 14 of
114A. low risk of harm and promotes access to the Medicare and Medicaid Patient and
1927 ............................. 42 U.S.C. 1396r–8. care; Program Protection Act of 1987, Public
1102 ............................. 42 U.S.C. 1302. • coupons, rebates, or other retailer Law 100–93 (section 1128B(b)(3)(E) of
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reward programs that meet specified the Act), which specifically requires the
Executive Summary requirements; development and promulgation of
• certain remuneration to financially regulations, the so-called safe harbor
A. Purpose of the Regulatory Action needy individuals; and provisions, that would specify various
The Medicare Prescription Drug, • copayment waivers for the first fill payment and business practices that
Improvement, and Modernization Act of of generic drugs. would not be treated as criminal
2003 (MMA) and ACA include In addition, because the original offenses under the anti-kickback statute,
exceptions to the anti-kickback statute, language in the introductory paragraph even though they may potentially be

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Federal Register / Vol. 81, No. 235 / Wednesday, December 7, 2016 / Rules and Regulations 88369

capable of inducing referrals of business beneficial or innocuous arrangements.’’ final rule. We believe the safe harbors in
under Federal health care programs. In (56 FR 35952, 35958 (July 29, 1991)). this rule further the goals of access,
authorizing the Department of Health Many of the safe harbors create new quality, patient choice, appropriate
and Human Services (Department or exemptions, while other safe harbors utilization, and competition, while
HHS) to protect certain arrangements interpret exceptions already protecting against increased costs,
and payment practices under the anti- promulgated by statute. inappropriate steering of patients, and
kickback statute, Congress intended that Health care providers and others may harms associated with inappropriate
the safe harbor regulations be updated voluntarily seek to comply with safe incentives tied to referrals.
periodically to reflect changing business harbors so that they have the assurance
practices and technologies in the health that their business practices will not be B. Civil Monetary Penalty Authorities
care industry. subject to enforcement action under the 1. Overview of OIG Civil Monetary
Section 205 of the Health Insurance anti-kickback statute, the CMP provision Penalty Authorities
Portability and Accountability Act of for anti-kickback violations, or the
1996, Public Law 104–191, established program exclusion authority related to In 1981, Congress enacted the CMP
section 1128D of the Act, which kickbacks. We note, however, that law, section 1128A of the Act, as one of
includes criteria for modifying and compliance with a safe harbor insulates several administrative remedies to
establishing safe harbors. Specifically, an individual or entity from liability combat fraud and abuse in Medicare
section 1128D(a)(2) of the Act provides under the anti-kickback statute and the and Medicaid. The law authorized the
that, in modifying and establishing safe beneficiary inducements CMP 2 only; Secretary to impose penalties and
harbors, the Secretary of Health and individuals and entities remain assessments on persons who defrauded
Human Services (Secretary) may responsible for complying with all other Medicare or Medicaid or engaged in
consider whether a specified payment laws, regulations, and guidance that certain other wrongful conduct. The
practice may result in: apply to their businesses. CMP law also authorized the Secretary
• An increase or decrease in access to Section 101 of the MMA added a new to exclude persons from Federal health
health care services; section 1860D to the Act, establishing care programs (as defined in section
• an increase or decrease in the the Part D prescription drug benefit in 1128B(f)(1) of the Act) and to direct the
quality of health care services; the Medicare program. Section 101(e) of appropriate State agency to exclude the
• an increase or decrease in patient the MMA amends section 1128B(b)(3) of person from participating in any State
freedom of choice among health care the Act to permit pharmacies to waive health care programs (as defined in
providers; or reduce cost-sharing imposed under section 1128(h) of the Act). Congress
• an increase or decrease in Part D as long as specified conditions later expanded the CMP law and the
competition among health care are met. In addition, section 237 of the scope of exclusion to apply to all
providers; MMA added an exception to permit Federal health care programs, but the
• an increase or decrease in the certain remuneration between MA CMP applicable to beneficiary
ability of health care facilities to provide organizations and FQHCs. inducements remains limited to
services in medically underserved areas The ACA also includes a number of Medicare and State health care program
or to medically underserved provisions that could affect liability beneficiaries. Since 1981, Congress has
populations; under the anti-kickback statute. Section created various other CMP authorities
• an increase or decrease in the cost 3301 of the ACA establishes the covering numerous types of fraud and
to Federal health care programs; Medicare Coverage Gap Discount abuse.
• an increase or decrease in the Program, codified at section 1860D–14A
potential overutilization of health care 2. The Definition of ‘‘Remuneration’’
of the Act. Pursuant to this program,
services; prescription drug manufacturers have The BBA of 1997 and section
• the existence or nonexistence of any entered into agreements with the 6402(d)(2)(B) of the ACA amended the
potential financial benefit to a health Secretary to provide certain definition of ‘‘remuneration’’ for
care professional or provider, which beneficiaries access to discounts on purposes of the beneficiary inducements
benefit may vary depending on whether drugs at the point of sale. Section CMP at section 1128A(a)(5) of the Act,
the health care professional or provider 3301(d) of the ACA amends the anti- as discussed below. In this final rule, we
decides to order a health care item or kickback statute to protect the discounts are incorporating these changes into the
service or arrange for a referral of health provided for under the Medicare definition of ‘‘remuneration’’ under
care items or services to a particular Coverage Gap Discount Program. § 1003.110.
practitioner or provider; In this final rule, we incorporate into
• any other factors the Secretary our regulations safe harbors for payment C. Summary of the 2014 Proposed
deems appropriate in the interest of and business practices permitted under Rulemaking
preventing fraud and abuse in Federal the MMA and ACA, as well as new safe On October 3, 2014, we published in
health care programs. harbors pursuant to our authority under the Federal Register (79 FR 59717) a
Since July 29, 1991, we have section 14 of the Medicare and Notice of Proposed Rulemaking
published in the Federal Register a Medicaid Patient and Protection Act of (Proposed Rule) setting forth certain
series of final regulations establishing 1987 to protect practices that we view proposed amendments to the safe
safe harbors in various areas.1 These as posing a low risk to Federal health harbors under the anti-kickback statute
provisions have been developed ‘‘to care programs as long as specified and proposed amendments to the CMP
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limit the reach of the statute somewhat conditions are met. We considered the exceptions. With respect to the anti-
by permitting certain non-abusive factors cited by Congress in kickback statute, we proposed a
arrangements, while encouraging promulgating the safe harbors in this technical correction to the existing safe
harbor for referral services; protection
1 56 FR 35952 (July 29, 1991); 61 FR 2122 (Jan. 2 Pursuant to section 1128A(i)(6)(B), a practice
for certain cost-sharing waivers,
25, 1996); 64 FR 63518 (Nov. 19, 1999); 64 FR permissible under the anti-kickback statute,
63504 (Nov. 19, 1999); 66 FR 62979 (Dec. 4, 2001); whether through statutory exception or regulations
including pharmacy waivers of cost-
71 FR 45110 (Aug. 8, 2006); 72 FR 56632 (Oct. 4, issued by the Secretary, is also excepted from the sharing for financially needy Medicare
2007); 78 FR 78751 (Dec. 27, 2013). beneficiary inducements CMP. Part D beneficiaries and waivers of cost-

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88370 Federal Register / Vol. 81, No. 235 / Wednesday, December 7, 2016 / Rules and Regulations

sharing for emergency ambulance a change in the statute, we continued to Secretary has such waiver authority for,
services furnished by State- or believe that we could not read a among others, the Medicare Shared
municipality-owned ambulance ‘‘medically necessary’’ element into the Savings Program (MSSP) pursuant to
services; protection for certain prohibition. However, in the Proposed section 1899 of the Act and testing
remuneration between MA Rule, we stated our intention to models under section 1115A of the Act.4
organizations and FQHCs; protection for consider a narrower interpretation of the This waiver authority creates a new tool
discounts by manufacturers on drugs term ‘‘reduce or limit services’’ than we for addressing the application of the
furnished to beneficiaries under the have previously held. fraud and abuse laws to business
Medicare Coverage Gap Discount arrangments in a changing health care
D. Summary of the Final Rulemaking
Program; and protection for free or landscape. Parties participating in these
discounted local transportation services In finalizing this rule, we are mindful models may use available waivers, if all
that meet specified criteria. With the of the impact of delivery system and waiver conditions are met.
exception of the proposed safe harbors payment reform on Federal health care Alternatively, they are free to look to
for cost-sharing waivers for certain programs and the changing any available safe harbors or CMP
emergency ambulance services and for relationships between providers in exceptions for protection of
free or discounted local transportation, delivering better care, smarter spending, arrangements they may undertake. They
all of the proposed safe harbors already and improved health. Congress intended would not need to comply with both
were statutory exceptions to the anti- the safe harbors to evolve with changes sets of requirements.
kickback statute (or revisions to existing in the health care system, and we We are finalizing all of the anti-
safe harbors). We proposed five new believe this final rule balances kickback statute safe harbors that we
exceptions to the beneficiary additional flexibility for industry proposed, with certain modifications
inducements CMP related to copayment stakeholders to provide efficient, well- suggested by commenters. We also are
reductions for certain hospital coordinated, patient-centered care with finalizing all of the beneficiary
outpatient department services; certain protections against fraud and abuse inducement CMP exceptions that we
remuneration that poses a low risk of risks. We also believe this rule advances proposed. Although we did not propose
harm and promotes access to care; the needs of providers and patients in regulatory text in the Proposed Rule for
coupons, rebates, or other retailer rural areas and expect that it will have the exception for remuneration that
reward programs that meet specified a beneficial effect in promoting promotes access to care and poses a low
requirements; certain remuneration to improved access to quality care in rural risk of harm, we did propose and solicit
financially needy individuals; and and other underserved areas. The comments on interpretations of the
copayment waivers for the first fill of transition from volume to value-based statutory terms ‘‘promotes access to
generic drugs. The latter four exceptions and patient-centered care requires new care’’ and ‘‘low risk of harm’’ to
emanated from exceptions to the CMP and changing business relationships programs and beneficiaries. We are
included in the ACA, and some of them among health care providers. Many of finalizing these proposals as regulatory
included multiple conditions. those new relationships do not text, as explained in greater detail
We solicited comments on implicate our statutes or may be below. We also note that we are
interpretations of each of the anti- structured to fit in existing exceptions removing the ‘‘or’’ that previously
kickback safe harbors and CMP and safe harbors, including those
appeared between the third and fourth
exceptions to ensure that we protect addressed in this final rule. We have
exceptions, now that we are adding five
low-risk, beneficial arrangements taken changes in payment and delivery
exceptions to the end of the definition
without opening the door to abusive into account in this final rule. This final
of ‘‘remuneration.’’
practices that increase costs or rule does not specifically address many With respect to the Gainsharing CMP,
compromise patient choice or quality of emerging arrangements (though, as we approximately six months after the
care. note above, some of those arrangements Proposed Rule was published, Congress
In the Proposed Rule, we also can fit in existing protections). We
amended the law. Congress passed the
proposed to add a regulation to reflect intend to continue to monitor changes
Medicare and CHIP Reauthorization Act
section 1128A(b) of the Act (the in the industry, technology, and clinical
of 2015 (MACRA) in April 2015. Section
Gainsharing CMP). The Gainsharing care and consider whether additional
512(a) of MACRA amended the language
CMP is a self-implementing law that, at rulemaking is needed to foster high-
to insert the words ‘‘medically
the time we issued the Proposed Rule, quality, efficient, patient-centered care.
necessary’’ before ‘‘services,’’ so that
prohibited hospitals and critical access We will continue to seek stakeholder
now only payments to reduce or limit
hospitals (CAHs) from knowingly input as appropriate, and we will use
medically necessary services are
paying a physician to induce the our authorities, as appropriate, to
prohibited by the law. Because of the
physician ‘‘to reduce or limit services’’ promote arrangements that fulfill the
goals of better care and smarter amendment to the statute, we are not
provided to Medicare or Medicaid
spending. finalizing the regulation text, as
beneficiaries who are under the
Safe harbors and exceptions, along proposed (nor are we finalizing the
physician’s direct care, and prohibited
the physician from accepting such with advisory opinions, are long- definition of ‘‘hospital’’ that we had
payments. As we have explained in standing tools for addressing the proposed adding to section 1003.101 (as
various guidance documents over the evolution of health care business proposed to be redesignated as section
years,3 the Gainsharing CMP prohibited arrangements under the fraud and abuse 1003.110) to complement the
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payments to reduce or limit services, laws. More recently, Congress granted Gainsharing CMP proposal). We note
not only payments to reduce or limit the Secretary limited authority to waive that this statutory provision is self-
‘‘medically necessary’’ services. Without certain fraud and abuse laws under Title implementing, and no regulatory action
XI and XVIII of the Act as necessary to is required to make the change enacted
3 See, e.g., the Special Advisory Bulletin titled
carry out and test new payment and 4 The waivers are posted on the CMS Web site,
‘‘Gainsharing Arrangements and CMPs for Hospital delivery models and demonstration
Payments to Physicians to Reduce or Limit Services available at: https://www.cms.gov/Medicare/Fraud-
to Beneficiaries’’, available at: https://oig.hhs.gov/ programs in Medicare and Medicaid. and-Abuse/PhysicianSelfReferral/Fraud-and-
fraud/docs/alertsandbulletins/gainsh.htm. Specifically, under the ACA, the Abuse-Waivers.html.

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in MACRA effective. However, we may online referral sources need additional paragraph as well. We have revised the
in the future codify the new statutory or different protection, we may consider language accordingly in this final rule.
language in our regulations. revisions to the safe harbor to further
a. Part D Cost-Sharing Waivers
facilitate the use of these tools at that
II. Summary of Public Comments and In the Proposed Rule, we proposed a
time.
OIG Responses new paragraph at § 1001.952(k)(3)
2. Cost-Sharing Waivers reflecting an exception to the anti-
A. General
While reiterating our concerns about kickback statute at section
We received responsive comments
potentially abusive waivers of cost- 1128B(b)(3)(G) of the Act, which was
from 88 distinct commenters, including,
sharing amounts under the anti- added by section 101 of the MMA.
but not limited to, individuals, trade
kickback statute, in the Proposed Rule, Consistent with the statute, we
associations, providers, and suppliers.
we proposed to modify § 1001.952(k) by proposed language that would protect a
Many of these individuals and entities
adding two new subparagraphs to pharmacy waiving Part D cost-sharing if:
provided comments on multiple topics.
protect certain cost-sharing waivers that (1) The waiver or reduction is not
Commenters generally supported our
pose a low risk of harm and make advertised or part of a solicitation; (2)
proposals, but many commenters
technical corrections to the introductory the pharmacy does not routinely waive
recommended certain changes or
language to account for new or reduce the cost-sharing; and (3)
requested certain clarifications. We have
subparagraphs. We also noted that before waiving or reducing the cost-
divided the public comment summaries
subsection (k) is limited to reductions or sharing, the pharmacy either determines
and our responses into sections
waivers of Medicare and State health in good faith that the beneficiary is in
pertaining to the individual safe harbor
care program beneficiary cost-sharing financial need or the pharmacy fails to
or CMP exception to which they apply.
and solicited comments about collect the cost-sharing amount after
B. Anti-Kickback Statute and Safe expanding this safe harbor to protect making a reasonable effort to do so. If,
Harbors waivers under all Federal health care however, the waiver or reduction of
programs, if applicable, and subject to cost-sharing is made on behalf of a
1. Referral Services
terms of each type of cost-sharing subsidy-eligible individual (as defined
We proposed to make a technical waiver in subsection (k). in section 1860D–14(a)(3) of the Act),
correction to the safe harbor for referral Comment: Several commenters then conditions (2) and (3) above are not
services, found at 42 CFR 1001.952(f). In supported the expansion of the safe required. Because the statute
1999, we finalized a modification to the harbor in subsection (k) of § 1001.952 to incorporates by reference the three
language of the safe harbor to clarify protect waivers of cost-sharing conditions stated above from section
that the safe harbor precludes protection obligations for all Federal health care 1128A(i)(6)(A) of the Act, we proposed
for payments from participants to programs. One commenter stated that to interpret those conditions consistent
referral services that are based on the this expansion would increase patient with our regulations incorporating them
volume or value of referrals to, or access to care, treatment, and therapy. in paragraph (1) of the definition of
business otherwise generated by, either Response: We believe that expanding ‘‘remuneration’’ at 42 CFR 1003.110. We
party for the other party. See 64 FR the scope of subsection (k) to all Federal also cautioned providers, practitioners,
63518, 63526 (Nov. 19, 1999). During health care programs, if applicable, is and suppliers that safe harbors protect
subsequent revisions to the safe harbor appropriate. We note that subsection (k) individuals and entities from liability
by which we intended to make a protects waivers of specific types of only under the anti-kickback statute and
technical correction clarifying that cost-sharing, some of which cannot be the beneficiary inducements CMP, and
OIG’s exclusion authority applied to all read to apply to all Federal health care that they still must comply with other
Federal health care programs rather than programs. For example, subparagraph laws, regulations, and Centers for
only to Medicare and State health care (k)(1) protects only cost-sharing waivers Medicare and Medicaid Services (CMS)
programs, the language in for inpatient hospital services paid on a program rules.
§ 1001.952(f)(2) inadvertently was prospective payment system. Thus, it
changed to ‘‘* * * or business would protect waivers of cost-sharing of Scope of Safe Harbor
otherwise generated by either party for that type, but the safe harbor might not Comment: Two commenters requested
the referral service * * *.’’ See 67 FR apply to all Federal health care that the safe harbor for waivers or
11928, 11929 and 11934 (Mar. 18, 2002). programs due to varying methods of reductions of Part D cost-sharing
Therefore, we proposed to make a payment. To make this and the change obligations by pharmacies be expanded
technical correction and revert to the described below, we are republishing to the Medicaid program. These
language in the 1999 final rule cited subparagraph (k) in its entirety. commenters noted that expanding the
above. We received no comments on Comment: A commenter requested safe harbor to Medicaid beneficiaries
this proposal and intend to make the that we change the language in the first would benefit low-income patients who
proposed revision in this Final Rule. sentence of subparagraph (k) from often cannot obtain needed health care
Comment: We received one comment ‘‘coinsurance or deductible’’ to services because they cannot afford their
on a different aspect of this safe harbor. ‘‘copayment, coinsurance, or cost-sharing obligations.
A commenter recommended that OIG deductible.’’ Response: Because we have expanded
modernize the safe harbor to permit the Response: We had proposed to make subsection (k) to apply to all Federal
use of online, Internet-based tools, as certain technical corrections to this health care programs, where applicable,
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these are the more common modes of introductory paragraph to account for we have determined that it is
communication and can better promote the new subparagraphs we proposed to appropriate to expand this paragraph as
quality patient care. add. Given that we proposed to include well. Thus, we are not limiting the safe
Response: The commenter’s request is the language suggested by the harbor to waivers of Part D cost-sharing.
outside the scope of this rulemaking. commenter in new subparagraph (k)(3) However, we emphasize that this is a
We note, however, that the safe harbor regarding waivers of Part D cost-sharing, safe harbor applicable to pharmacies
does not exclude the use of online tools. we believe it is reasonable to include and does not protect, for example,
Should we determine in the future that this change in the introductory waivers by physicians for copayments

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for Part B drugs. In addition, we are beneficiaries to be routine and any conduct. Advertising would not
retaining the statutory requirement that advertised. The commenter asserted that violate the anti-kickback statute by
pharmacies seeking to rely on this safe its proposed expansion of the safe itself; any programs that are advertised
harbor may forego the individualized harbor would be at little or no cost to simply would not be eligible for
financial need assessment only for Federal health care programs. protection under the exception and
subsidy-eligible individuals (as defined Response: We decline to accept the would be subject to a case-by-case
in section 1860D–14(a)(3) of the Act). commenter’s suggestion. The statute review under the anti-kickback statute.
Comment: One commenter suggested expressly states that the waivers cannot As explained elsewhere in this
that the proposed safe harbor is more be advertised, even for the lowest- rulemaking, our interpretation of the
restrictive than the statutory exception. income patients. However, as also statutory prohibition on advertising is
The commenter requested that we explained above, MA plans and no broader than necessary to preclude
expand the safe harbor for waivers of pharmacies are free to negotiate reduced communications that create a high risk
cost-sharing obligations for covered cost-sharing as part of benefit designs, of abusive steering arrangements under
supplies under Part B and for cost- and MA plans are free to market plan the fraud and abuse laws.
sharing obligations for items and benefits consistent with CMS marketing Comment: Several commenters that
services imposed under Part C. The guidelines. represent entities such as health centers
commenter stated that we have the Comment: One commenter asserted designated by CMS as FQHCs assert that
statutory authority to apply the safe that the regulatory safe harbor does not these types of FQHCs are required by
harbor beyond Part D, and asserted that match the scope of the statute and section 330 of the Public Health Service
by limiting the safe harbor to Part D suggested we broaden the safe harbor to Act to offer a schedule of fees or
plans we would create a competitive implement congressional intent. payments for the provision of their
disadvantage for MA plans who cannot Response: As explained above, services as well as a corresponding
offer the same ‘‘cost-saving programs.’’ despite the fact that we believe the schedule of discounts, which apply on
Response: We respectfully disagree proposed safe harbor was consistent the basis of a patient’s ability to pay. In
that the safe harbor that we proposed with the statutory language, we have addition, according to the commenters,
was more restrictive than the statutory expanded protection in this final rule to the Health Resources and Services
exception; the language of the proposed include waivers by pharmacies under Administration (HRSA), which
safe harbor was entirely consistent with all Federal health care programs, as long administers the Health Center Program,
the statutory exception. Nevertheless, as as the waivers meet all elements of the requires these health centers (designated
we explained above, we are finalizing a safe harbor. by CMS as FQHCs) to use multiple
safe harbor that protects reductions or Advertising methods (e.g., signage and registration
waivers by pharmacies of Federal health processes) to inform patients of the
care program cost-sharing, rather than Comment: One commenter expressed sliding fee discount programs. These
limiting the protection to waivers of Part concern that the proposed restrictions commenters are concerned that certain
D cost-sharing, as long as all on advertising and solicitation violate activities that are necessary to meet
requirements of the safe harbor are met. pharmacies’ First Amendment rights to these notification requirements could be
In addition, we note that this safe free speech, and asserted that these construed as advertising, which would
harbor is not applicable to anything restrictions therefore should be exclude these entities from protection
characterized as a ‘‘cost-saving eliminated. As an alternative, the under the safe harbor. The commenters
program’’ as we understand the term. commenter recommended that OIG suggest clarifying that communications
This safe harbor permits pharmacies to impose no more than the least about a FQHC’s sliding fee discount
waive cost-sharing on an unadvertised, restrictive limits on pharmacies’ free program are not an advertisement or
nonroutine basis after an individualized speech that are necessary to advance a solicitation of Part D cost-sharing
determination of financial need (or a substantial government interest. waivers for purposes of the safe harbor.
failure to collect after reasonable Response: The regulatory safe harbor Response: We understand HRSA
collection efforts). It is not meant to, and finalized in this final rule is intended to obligates health centers to make patients
would not, protect waivers that are be consistent with subparagraph (G) aware of their sliding fee discount
advertised as part of a ‘‘program’’ to added to section 1128B(b)(3) of the Act programs, and such communications
waive copayments. Finally, the safe by the MMA. Section 1128B(b)(3)(G) of would not constitute advertising for the
harbor protects waivers given at the the Act cites to the conditions specified purpose of this rule. However,
pharmacy level, not the plan level. in clauses (i) through (iii) of section depending where a patient falls on the
Thus, there should be no effect on 1128A(i)(6)(A) of the Act. In turn, clause sliding scale, he or she often still will
competition among plans. The safe (i) requires that the waiver or reduction have a copayment for items or services
harbor does not affect the ability of Part of any cost-sharing obligation not be received at the FQHC. A FQHC would
D plan sponsors, MA organizations offered as part of any advertisement or not need to avail itself of this safe
offering Medicare Advantage solicitation. This prohibition on harbor for waiving a pharmacy
prescription drug (MA–PD) plans, or advertising of covered incentives, copayment unless it waives the amount
other plans to reduce beneficiary cost- waivers, or other item or service has that the patient would have been
sharing obligations as a matter of plan been in the statute since it was enacted obligated to pay according to the
design, nor does it affect their ability to in the Health Insurance Portability and FQHC’s sliding scale. That potential
share the cost of such reductions with Accountability Act of 1996. The safe waiver would not be protected by the
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pharmacies through negotiation of drug harbor is consistent with the statutory safe harbor if it were advertised.
prices. exception, and we cannot ignore the Comment: Three organizations
Comment: One commenter suggested conditions that Congress explicitly focused on access to health care for
that we expand the safe harbor to permit included. Moreover, we do not believe Alaska Natives and American Indians
MA plans and pharmacies to develop that the restriction on advertising, as a asserted that the restriction on
joint cost-sharing waiver initiatives for condition of an exception to a statutory advertisements prohibits providers from
dual-eligible beneficiaries and that we provision, is unconstitutional. The informing low-income patients and/or
allow these waivers for dual-eligible exception does not require or prohibit rural patients about affordable health

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care options while they are receiving Part D cost-sharing obligations in the Financial Need Assessments
care at a health care facility. According context of FQHCs. According to these Comment: A commenter
to the commenters, these patients are commenters, waivers or reductions in recommended that OIG provide
difficult to contact because they are cost-sharing obligations under Part D pharmacies with a uniform, objective
geographically isolated, elderly, and frequently occur at FQHCs because of standard of financial need to use in
have limited means of communication, the low-income populations served at meeting the requirement that
and these patients oftentimes are more these facilities. pharmacies determine in good faith that
likely to forgo services they cannot a beneficiary has a financial need. The
afford. To address their concerns, the Response: In the Proposed Rule, we
explained that we would interpret the commenter requested that we require
commenters requested that OIG amend pharmacies to verify the beneficiary’s
the regulation to exclude the following conditions in section 1128A(i)(6)(A) of
the Act consistent with the regulations income (e.g., by reviewing wage
materials from the terms statements) prior to waiving his or her
‘‘advertisement’’ and ‘‘solicitation’’ for interpreting these conditions in
paragraph (1) of the definition of Part D cost-sharing obligations. Another
all patients: (1) Information given by a commenter requested guidance from
provider to a patient in person; (2) a ‘‘remuneration’’ at § 1003.110.
Stakeholders would be well advised to OIG as to the methods pharmacies may
notice of patient rights on provider Web
review our guidance on routine waivers use to make good faith determinations
sites related to charity care or similar
of cost-sharing obligations,5 as well as that individuals are in financial need.
opportunities; and (3) any information
our guidance on the same condition in According to this commenter,
transmitted directly to a patient as part
the first exception to the definition of individual assessments are not practical
of a reminder of upcoming
because of the volume of prescriptions
appointments or a statement of benefits remuneration at § 1003.110.6 First, we
that pharmacies dispense, and the
and coverage. do not confirm the commenter’s
Response: Although we appreciate the commenter asserted that the cost of
suggestion that waivers are not routine
commenters’ concerns, we decline to these individualized assessments would
unless they are ‘‘automatic.’’ We believe
adopt their suggested language oftentimes be greater than the
that a waiver or reduction could be
narrowing the scope of the terms copayment amount to be waived. For
common enough to be ‘‘routine’’ purposes of this safe harbor, the
‘‘advertisement’’ and ‘‘solicitation.’’ We without being automatic. We decline to
agree that it is important for patients to commenter suggested that OIG allow
adopt the commenter’s recommendation pharmacies to accept as true a patient’s
receive information about their health to define whether waivers of cost-
care options, and that not all statement that he or she is in financial
sharing obligations for private-pay need. Three commenters asked that we
information provided to beneficiaries is patients and subsidy-eligible
advertising or solicitation. Stakeholders confirm that a FQHC’s annual
individuals count in analyzing whether assessment of an individual’s eligibility
should interpret the terms a pharmacy is routinely waiving Federal
‘‘advertisement’’ and ‘‘solicitation’’ for its sliding fee discount program
health care program cost-sharing would meet the safe harbor’s
consistent with their common usage in obligations. Because of the different
the health care industry. This particular requirement to make a good faith
makeups of different communities, we determination of financial need.
safe harbor relates to cost-sharing
do not believe it is appropriate to assign Response: This safe harbor
waivers by pharmacies. Information
a specific number or percentage of incorporates conditions (i) through (iii)
posted on Web sites regarding such
waivers offered by pharmacies generally patients to the concept of ‘‘routine.’’ of section 1128A(i)(6)(A) of the Act, and
would be advertising, while responding While we agree that safe harbor in the Proposed Rule we proposed to
to an inquiry from, or discussing protection would not be denied on the interpret them consistent with the
financial need with, a particular patient basis of waiving cost-sharing for regulations interpreting these conditions
in person generally would not be. privately insured or subsidy-eligible in paragraph (1) of the definition of
However, whether a particular means of patients, if those waivers were ‘‘remuneration’’ at § 1003.110. When we
communication constitutes an advertised as, for example, ‘‘insurance finalized that definition, commenters
advertisement or solicitation will accepted as payment in full,’’ then such requested guidance as to what
depend on the facts and circumstances. a program would be suspect. We note, constitutes ‘‘financial need,’’ and we
however, that waivers offered to made the following observations:
‘‘Routine’’ Waivers subsidy-eligible patients are exempt We are not specifying any particular
Comment: One commenter asked us from the prohibition against offering method of determining financial need
to confirm that a pharmacy does not routine waivers. This safe harbor sets because we believe what constitutes
routinely waive cost-sharing obligations forth the conditions pharmacies must ‘‘financial need’’ varies depending on the
as long as the pharmacy does not satisfy to qualify for protection when circumstances. What is important is that
automatically waive cost-sharing providers make determinations of financial
waiving copayments; we are not
amounts for beneficiaries of government need on a good faith, individualized, case-by-
mandating (or prohibiting) protocols case basis in accordance with a reasonable
programs. The same commenter also pharmacies may develop to meet those set of income guidelines uniformly applied
recommended that OIG exclude any conditions. Whether a pharmacy waives in all cases. The guidelines should be based
waivers provided to private-pay patients cost-sharing obligations routinely, and on objective criteria and appropriate for the
and subsidy-eligible individuals in thus fails to satisfy a requirement of the applicable locality. We do not believe that it
assessing whether a pharmacy routinely safe harbor, depends on the facts and is appropriate to apply inflated income
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waives cost-sharing obligations. Finally, guidelines that result in waivers of


circumstances. We address waivers by copayments for persons not in genuine
the commenter suggested that OIG FQHCs in response to a more specific
provide flexibility for pharmacies when financial need.
comment above.
they establish protocols for employees 65 FR 24404 (Apr. 26, 2000). This
to use in determining whether a cost- 5 See, e.g., Special Fraud Alert, 59 FR 65372 (Dec.
guidance applies equally to the same
sharing waiver is appropriate. Three 19, 1994), available at https://oig.hhs.gov/fraud/ requirement in this safe harbor. We
commenters asked for clarification as to docs/alertsandbulletins/121994.html. decline to mandate specific guidelines,
what constitutes ‘‘routine’’ waivers of 6 65 FR 24400, 24404 (Apr. 26, 2000). in part, to permit pharmacies the

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flexibility to determine an appropriate was followed, would be useful in Comment: According to three
method for their patient population and making such a demonstration. commenters, Indian Health Service
for their business. By way of example (IHS) facilities are statutorily prohibited
Reasonable Collection Efforts
only, one pharmacy might choose to from charging cost-sharing amounts to
apply a multiple of the poverty Comment: Under the second option in Alaska Natives and American Indians,
guidelines, which take into account subsection (3)(ii)(B) of the safe harbor, a and the commenters further state that
family size, for determining financial pharmacy must fail to collect the tribal health programs do not charge any
need, while another pharmacy might copayment, coinsurance, or deductible cost-sharing amounts to Alaska Natives
prefer to take into account a after making reasonable collection and American Indians ‘‘on principle.’’
combination of the poverty guidelines, efforts. One commenter asserted that the These commenters are concerned that
adjusted for the cost of living in the ‘‘ reasonable collection efforts’’ standard creating a narrow safe harbor for
pharmacy’s locality, plus family should account for the fact that many pharmacies (and for ambulance services
medical expenses. We emphasize, cost-sharing obligations are small and in subsection (4)) to waive or reduce
however, whatever guideline is applied the costs associated with collection cost-sharing obligations implies that
by the pharmacy must be reasonable efforts would exceed the amount owed tribal health programs are violating the
and applied uniformly. If an entity, such by the beneficiary. The commenter Federal anti-kickback statute if they
as a FQHC, conducts annual suggested that pharmacies be able to waive cost-sharing obligations for
assessments of financial need that are forgo collection efforts and still meet Alaska Natives and American Indians in
performed on a ‘‘good faith, this condition of the safe harbor if the other situations. The commenters
individualized, case-by-case basis in beneficiary has a ‘‘smaller than average’’ requested that OIG include language in
accordance with a reasonable set of cost-sharing amount or when past the safe harbor that would permit
income guidelines uniformly applied in collection efforts indicate the costs of facilities operated by IHS, an Indian
all cases,’’ then the entity would not collection efforts are greater than the tribe, a tribal organization, or an urban
need to perform a second assessment to projected recovery amounts. Indian organization to waive cost-
meet this criterion of the safe harbor. sharing amounts for any individual
Response: Like the requirement for a
Finally, we find it unlikely that the eligible to receive services from IHS and
pharmacy to conduct a good faith still comply with the Federal anti-
commenter’s suggestion that pharmacies determination of a beneficiary’s kickback statute.
that simply accept as true a patient’s financial need, we indicated that we Response: The language requested by
statement that he or she is in financial would interpret the reasonable the commenters regarding cost-sharing
need would meet the criteria of an collection efforts requirement consistent waivers for other services is outside the
individualized, good faith with our regulations interpreting that scope of this rulemaking. This safe
determination that the patient is in same condition in paragraph (1) of the harbor is limited to implementing the
financial need. We understand that definition of ‘‘remuneration’’ at exception in subparagraph (G) of section
there is a cost involved in performing a § 1003.110. In previous guidance on this 1128B(b)(3) of the Act, which includes
financial need assessment. We note that condition, we stated that ‘‘ ‘reasonable waivers or reductions of cost-sharing
pharmacies are not required to waive collection efforts’ are those efforts that obligations imposed by pharmacies of
copayments, nor are they required to a reasonable provider would undertake IHS, Indian tribes, tribal organizations,
perform financial need assessments for to collect amounts owed for items and and urban Indian organizations. We
subsidy-eligible individuals. For all services provided to patients.’’ 65 FR note, however, that if an entity is
beneficiaries for whom the pharmacy 24404 (Apr. 26, 2000). In other contexts, statutorily prohibited from collecting a
desires to waive a copayment and be we also have cited to the CMS Provider copayment from a particular patient,
protected by this safe harbor, Reimbursement Manual’s description of there is no copayment to be ‘‘waived’’
performing a financial need assessment ‘‘reasonable collection efforts,’’ which and thus no protection needed for a
is an important safeguard. A pharmacy requires providers to issue a bill for the copayment waiver.
might do this by verifying each patient’s financial obligations, and also Comment: A commenter requested
applicant’s financial resources through includes: ‘‘other actions such as clarification that § 1001.952(k)(3)
information provided by a third party subsequent billings, collection letters applies to reductions of cost-sharing
service, collecting documentation of and telephone calls or personal contacts obligations, not just waivers.
financial need from the applicant (e.g., with this party which constitute a Response: We agree with the
pay stubs, tax forms, or evidence of genuine, rather than a token, collection commenter that subsection (3) applies to
other expenses), or some combination effort.’’ 7 These concepts apply to this waivers or reductions of copayments,
thereof. While we are not requiring any new safe harbor. We note that we cannot coinsurance, or deductible amounts,
specific documentation of financial envision a scenario in which a and we have revised the text
need, we do expect that entities offering preemptive decision by a pharmacy not accordingly.
these reductions or waivers would do so to request payment from a patient (in
in accordance with a set policy that is the absence of a determination of b. Cost-Sharing Reductions or Waivers
reasonable and uniformly applied. financial need) or pursue any collection for Emergency Ambulance Services
Moreover, if an entity were under efforts could meet this condition. The We proposed to establish a safe harbor
investigation and asserted this amount of the copayment or historical to protect reductions or waivers of cost-
exception as a defense, it would have to inability to collect cost-sharing amounts sharing owed for emergency ambulance
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be able to demonstrate compliance with for a particular beneficiary might be services for which Medicare pays under
the requirement to make an factors that are considered in a fee-for-service payment system and
individualized, good faith determining what reasonable collection meets the following conditions: (1) The
determination of financial need. A efforts are, but they do not justify ambulance provider or supplier is
written policy describing the reasonable forgoing all collection efforts. owned and operated by a State, a
standards and procedures used for political subdivision of a State, or a
establishing financial need, together 7 See Provider Reimbursement Manal (CMS Pub. federally recognized Indian tribe; (2) the
with evidence that this written policy 15–1) § 310. ambulance provider or supplier is the

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Medicare Part B provider or supplier of Response: We are accepting the arrangements in the Proposed Rule and
the emergency ambulance services; (3) commenter’s recommendation and have therefore could not finalize any
the reduction or waiver is not revised the text accordingly. The regulatory text to protect them, even if
considered the furnishing of free ambulance services described by the we believed they should be protected.
services paid for directly or indirectly commenters are the type that we Likewise, we did not propose to protect
by a government entity; (4) the intended to protect when we proposed waiver of cost-sharing by hospital-
ambulance provider or supplier offers to protect ambulance providers or operated ambulance services.
the reduction or waiver on a uniform suppliers owned and operated by a
Not Furnishing Free Services
basis, without regard to patient-specific federally recognized Indian tribe.
factors; and (5) the ambulance provider Comment: Some commenters We proposed to include a requirement
or supplier does not later claim the requested that we expand the safe that the reduction or waiver not be
amount reduced or waived as bad debt harbor to include nongovernmental considered the furnishing of free
or otherwise shift the burden to ambulance providers or suppliers under services paid for directly or indirectly
Medicare, a State health care program, certain conditions. Some commenters by a government entity. We explained
other payers, or individuals. We requested that we protect that items or services that are paid for
solicited comments on these criteria and nongovernmental ambulance providers directly or indirectly by a government
related issues. We are finalizing certain or suppliers when they contract with a entity generally are not reimbursable by
aspects of the rule as we proposed it, State or municipality, and the State or Medicare. CMS has a policy holding
but we are making certain modifications municipality pays the cost-sharing that State or local government facilities
in response to comments that we amounts otherwise due from (including ambulance providers or
received. beneficiaries to the ambulance company suppliers) that reduce or waive charges
through an actuarially determined for patients unable to pay, or charge
Owned and Operated by the State amount of the residents’ tax revenues. patients only up to their Medicare and
We proposed to require that the Another commenter asked us to protect other health insurance coverage, are not
ambulance provider or supplier be nonprofit ambulance companies that considered to be providing free services.
owned and operated by a State, a otherwise comply with the safe harbor We proposed to incorporate this
political subdivision of a State, or a if they operate a waiver program under condition into the safe harbor. In
federally recognized Indian tribe 8 and which beneficiaries pay an annual response to the following comment, we
be the Medicare Part B provider or subscription fee that reasonably are modifying this condition.
approximates what the ambulance Comment: One commenter suggested
supplier of the emergency ambulance
company would have collected in cost- that we eliminate the condition related
services. We also proposed to limit the
sharing amounts from subscribers. to the waiver not constituting free
safe harbor protection to situations in
Another commenter requested that we services paid for by a government entity.
which a provider’s or supplier’s
protect hospital ambulance services that The commenter gave several reasons for
reduction or waiver of cost-sharing
provide emergency transports. this recommendation, including the
amounts is not considered to be the
Response: We are finalizing our commenter’s belief that inclusion of the
furnishing of services paid for directly requirement is superfluous, that
requirement (with the amendment
or indirectly by a government entity,9 ambulance providers and suppliers
discussed above) that protects only
subject to applicable exceptions should not have to review authority
ambulance providers and suppliers
promulgated by CMS. We solicited quoted in other sources (such as
owned and operated by a State, a
comments on these conditions. advisory opinions) to interpret a rule,
political subdivision of a State, or tribal
Comment: Two commenters noted health program, as that term is defined and that the language is vague.
that the proposed waiver excluded in section 4 of the Indian Health Care Response: We agree with the
ambulance services operated by tribal Improvement Act. As we explained in commenter’s recommendation to an
organizations authorized by federally the preamble to the Proposed Rule, extent, but we reach our conclusion for
recognized Indian tribes to carry out municipalities cannot contract with different reasons. As the commenter
health programs on their behalf. The private ambulance companies and correctly states, several of our advisory
commenters stated that the Indian Self- require them to waive their residents’ opinions regarding ambulance cost-
Determination and Education cost-sharing. However, when a State or sharing waivers include the cited
Assistance Act (ISDEAA) permits Indian municipality contracts with a private language from CMS guidance. In the
tribes to authorize tribal organizations ambulance company, and the State or context of an advisory opinion, we
and inter-tribal consortiums to carry out municipality uses its residents’ tax generally are analyzing an arrangement
ISDEAA functions, which can include dollars to pay the ambulance company that potentially implicates a fraud and
ambulance services. The commenters an amount that is actuarially equivalent abuse statute, such as the anti-kickback
noted that tribal health organizations to the residents’ copayments, the anti- statute, but may not fit into an exception
might be the only ambulance providers kickback statute would not be or safe harbor. As we stated in one such
or suppliers in a tribal area. Thus, the implicated. For an example of such an opinion, OIG Advisory Opinion No. 06–
commenters recommended using the arrangement, please see OIG Advisory 07, ‘‘since Medicare would not require
phrase ‘‘tribal health program, as that Opinion No. 13–11. If the anti-kickback the Municipal Ambulance Provider to
term is defined in section 4 of the statute is not implicated, no safe harbor collect cost-sharing amounts from
Indian Health Care Improvement Act’’ is necessary. Subscription arrangements municipal residents, we would not
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(25 U.S.C. 1603) instead of ‘‘federally referenced by the other commenter are impose sanctions under the anti-
recognized Indian tribe.’’ distinct from arrangements in which the kickback statute where the cost-sharing
State or municipality pays the waiver is implemented by the
8 Section 104 of the Federally Recognized Indian
ambulance company. We believe that Municipal Ambulance Provider
Tribe List Act of 1994, Public Law 103–454, 108 these arrangements should be subject to categorically for bona fide residents of
Stat. 4791, requires the Secretary to publish a list
of all federally recognized Indian tribes on an a case-by-case determination, rather the Municipality.’’ In other words, we
annual basis. than protected by a safe harbor. relied on CMS guidance to ensure that
9 See 42 CFR 411.8. Moreover, we did not contemplate these the arrangement we approved was low

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risk. In the context of a safe harbor, Under this particular safe harbor, they supplier of ambulance transport services
however, while we need not rely on cannot waive cost-sharing on the basis that furnishes only nonemergency
other guidance, we also want to ensure of insurance or financial status. In other transport services. We proposed to
that the conduct we are protecting is words, this safe harbor protects only interpret ‘‘emergency ambulance
low risk and does not permit a practice routine waivers of cost-sharing by the services’’ in a manner consistent with
that would be prohibited by a different entities specified, where the waivers do the definition given to that term in 42
law. Because we understand the not take into account or require any CFR 1001.952(v)(4)(iv). After
conduct does not violate CMS case-by-case, patient-specific considering comments received, we are
requirements, as long as ambulance determinations (other than residency or finalizing modified versions of these
providers and suppliers are in tribal membership, as explained above). definitions.
compliance with the other provisions of Comment: One commenter
No Cost-Shifting recommended that we expressly include
this safe harbor, we believe this
condition can be removed. We proposed to prohibit claiming the ambulance providers and suppliers that
amount reduced or waived as bad debt are enrolled in Part A as well as Part B
Offered on a Uniform Basis Without for payment purposes under Medicare of Medicare.
Regard to Patient-Specific Factors or a State health care program or Response: We decline to adopt the
We proposed to require that the otherwise shifting the burden of the commenter’s specific recommendation.
ambulance provider or supplier offer the reduction or waiver to Medicare, a State We understand that emergency
reduction or waiver on a uniform basis, health care program, other payers, or ambulance services, as we use that term
without regard to patient-specific individuals. in this regulation, are covered under
factors. We are finalizing this condition, Comment: One commenter asked OIG Part B. However, with respect to the
with certain textual revisions for to clarify what activities would be Medicare program, Part A could cover
additional clarity. considered to be cost-shifting. The transportation between facilities and not
Comment: We received one comment commenter suggested that ambulance generally emergency calls that would
recommending that we eliminate the providers or suppliers do not appear to result in service by the types of
phrase ‘‘without regard to patient- have an opportunity to shift costs to ambulance providers and suppliers
specific factors.’’ The commenter Medicare, because Part B emergency included in this safe harbor. As we
suggested that OIG did not enumerate ambulance services are paid on a fee- explain below, however, we are
what such factor could be, and that the for-service basis. The commenter also expanding this safe harbor to include
phrase is ambiguous. requested clarification that prohibited other Federal health care programs.
Response: While we agree that we did ‘‘cost-shifting’’ would not include Thus, we are removing the clause that
not provide a list of patient-specific differentials in payment amounts based specified that the ambulance provider or
factors in the Proposed Rule, we decline on a fee schedule (e.g., if a private supplier be the Medicare Part B
to eliminate the concept from the safe insurer pays more for emergency provider or supplier of emergency
harbor. However, we have modified the ambulance transports than Medicare ambulance services.
language, as explained below. This pays). Comment: One commenter suggested
condition includes two prongs that Response: First, we confirm that relying on a different definition for
should be read together: The waivers commenter’s understanding that ‘‘emergency ambulance services.’’
must be offered on a uniform basis, and accepting a higher fee schedule amount Rather than cross-referencing a
the waivers (and the policy) should not from a private insurer would not definition found in another safe harbor,
be based on patient-specific factors. We constitute cost-shifting (assuming the the commenter recommended using the
intended ‘‘patient-specific factors’’ to fee schedule is either a standard fee following definition of ‘‘emergency
include anything other than residency schedule for the insurer or was not response’’ found in Medicare
in the municipality or other specifically requested by the ambulance regulations: ‘‘Emergency response
governmental unit providing the provider or supplier to recoup costs it means responding at the BLS or ALS1
ambulance service. We understand from may lose by waiving copayments). As level of service to a 911 call or the
the many advisory opinions we have for the larger question of cost-shifting, equivalent in areas without a 911 call
issued in this context that tax revenue we can imagine many ways an system. An immediate response is one
from residents is often attributed to ambulance provider or supplier could in which the ambulance entity begins as
cover residents’ cost-sharing. We shift costs to a Federal health care quickly as possible to take the steps
clarified the text of the final rule to program (e.g., by upcoding services, necessary to respond to the call.’’ 42
eliminate any confusion on that point: providing medically unnecessary CFR 414.605. The commenter
an ambulance provider or supplier services, or other illegal or recommended revising the condition
could waive cost-sharing amounts for all inappropriate means). While each regarding emergency ambulance
residents, but charge cost-sharing method of cost-shifting or making up for services as follows: ‘‘The ambulance
amounts to nonresidents. However, the costs could be an independent ground provider or supplier is the Medicare
ambulance provider or supplier cannot for sanctions, we include it in the safe Part B provider or supplier of the
discriminate on the basis of any factor harbor to clarify that it would also result emergency ambulance services, meaning
other than residency or, if applicable, in the copayment waivers losing the provider or supplier engaged in an
tribal membership. For example, an protection. emergency response, as defined in 42
ambulance provider or supplier cannot CFR 414.605.’’
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waive cost-sharing amounts for patients Definitions Response: We had solicited comments
transported for an emergency that For purposes of this safe harbor, we about interpreting ‘‘emergency
required only outpatient treatment, but proposed to interpret the term ambulance services’’ in a manner
charge cost-sharing amounts for patients ‘‘ambulance provider or supplier’’ as a consistent with the definition given to
transported for a condition that requires provider or supplier of ambulance that term in 42 CFR 1001.952(v)(4)(iv).
hospitalization (or vice versa). They transport services that furnishes We believe that the commenter
cannot choose whether to waive cost- emergency ambulance services, which provided a helpful recommendation that
sharing on the basis of the patient’s age. would not include a provider or we are incorporating into this final rule.

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We agree that it makes more sense to commenters asked that we clarify that level and amount that they pay other
include a definition directly within the those waivers do not violate the anti- providers. The commenter states that
text of this safe harbor, and that the kickback statute. each provider gets different rates based
definition proposed by the commenter, Response: We agree with the on a variety of different factors, and the
while capturing similar elements to the commenters that requested expansion of commenter does not support limiting
definition we proposed, is more aligned protection to all Federal health care the ability of a MA plan to weigh those
with the purpose of this safe harbor than program beneficiaries. We see no greater factors and determine payment rates.
the definition we proposed. risk under the anti-kickback statute in Response: This comment is outside
Comment: One commenter requested allowing such waivers for beneficiaries the scope of this rulemaking. The
that we protect psychiatric emergency of other programs, if they are allowed commenter is referencing a payment
transportation. Another commenter for Medicare beneficiaries. We note, rule, while this rule relates to protecting
requested protection for cost-sharing however, the safe harbor protects certain remuneration under the anti-
waivers for ambulance transports that practices only under the Federal anti- kickback statute.
do not qualify as ‘‘emergency’’ kickback statute; to the extent that such Comment: One commenter supports
transports, but that are initiated based waivers are prohibited under a payment the safe harbor, but recommends two
on a provider’s judgement that the policy or other law or regulation (e.g., a qualifications: (1) That the level and
patient requires specialized particular State Medicaid program), this amount of payment to the FQHC not
transportation. safe harbor would provide no protection exceed levels or amounts for similar
Response: We decline to expand the for violations of those laws, regulations, providers; and (2) that the safe harbor
safe harbor to protect cost-sharing or requirements. With respect to the also apply to remuneration and payment
waivers for either of these suggested prohibition on IHS facilities charging whether the services are provided at the
forms of transportation, to the extent cost-sharing to Alaska Natives and FQHC or by a provider who contracts to
that the transports do not meet the American Indians, as we explain in provide services through a contract with
definition of ‘‘emergency response’’ set response to a similar comment above, if the FQHC.
forth in the regulation. As a threshold an entity is statutorily prohibited from Response: With respect to the first
matter, we did not propose either of the collecting a copayment from a particular suggestion, the safe harbor protects
suggested policies. The safe harbor is patient, there is no copayment to be remuneration paid pursuant to an
limited to waivers for emergency ‘‘waived.’’ agreement described in section
transports, and we believe waivers in 1853(a)(4) of the Act between a MA
connection with nonemergency Textual Revisions organization and a FQHC. Section 237
transports are too high risk to be We received comments regarding two of the MMA specifies that agreements
protected by a safe harbor at this time. omissions in the Proposed Rule: (1) We described in section 1853(a)(4) must
We note, however, that the regulation inadvertently omitted ‘‘provider or’’ provide for a level and amount of
does not necessarily exclude from the proposed text of subparagraph payment to the FQHC that is not less
transportation of psychiatric patients. (iv); and (2) we inadvertently omitted than the level and amount of payment
For example, if a psychiatric patient is tribes in one of the descriptions of that the MA organization would make
a threat to himself, herself, or others, ambulances operated by a State or a for such services if the services had
and an emergency transport is necessary political subdivision of a State. We been furnished by an entity other than
(to a hospital emergency department or confirm that these were inadvertent and a FQHC. The safe harbor protects
psychiatric hospital), cost-sharing are corrected, as applicable, in this final payments made pursuant to such
waivers for the transportation could be rule. agreements, and the law sets a
protected. minimum, but not a maximum, payment
3. Federally Qualified Health Centers level to be specified in the applicable
Expansion to Other Federal Health Care and Medicare Advantage Organizations agreements. The additional qualification
Programs We proposed to incorporate into our suggested by the commenter varies from
We solicited comments about whether safe harbors a statutory exception to the this statutory requirement. With respect
to include reductions or waivers of cost- anti-kickback statute at section to the second suggestion, the statute
sharing amounts owed under other 1128B(b)(3)(H) of the Act, which was specifically applies to remuneration
Federal health care programs (e.g., added by section 237 of the MMA. This between FQHCs and MA organizations
Medicaid) in the safe harbor. We are exception protects ‘‘any remuneration that have certain written contracts; it
finalizing a safe harbor that includes between a federally qualified health does not reach remuneration between
such reductions and have made center (or an entity controlled by such FQHCs and third-parties. However, if
appropriate modifications to the a health center) and a MA organization the arrangement between the FQHC and
proposed regulation. pursuant to a written agreement the third-party provider is consistent
Comment: Several commenters described in section 1853(a)(4) [of the with the requirements of section
supported expanding the safe harbor to Act].’’ Section 1853(a)(4) of the Act 1853(a)(4), the fact that the services
apply to waivers of cost-sharing owed (which should be read in conjunction were provided by a third-party entity
under other Federal health care with section 1857(e)(3) of the Act, as would not disqualify the remuneration
programs, especially Medicaid. described below) generally describes the between the FQHC and the MA
Commenters suggested that such an payment rule for FQHCs that provide organization from protection under the
expansion would allow ambulance services to patients enrolled in MA safe harbor.
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providers and suppliers to treat all plans that have an agreement with the Comment: Two commenters request
patients equally. Certain commenters FQHC. We are finalizing the language that we clarify whether four specific
note that IHS facilities are statutorily that we proposed. Commenters types of arrangements would be
prohibited from charging copayments to generally supported the safe harbor, and protected under this safe harbor: (1) All
Alaska Natives and American Indians, specific comments are addressed below. remuneration between a MA
and tribal health programs do not charge Comment: One commenter did not organization and a health center,
such amounts to Alaska Natives and support the Medicare requirement for without regard to amounts typically
American Indians on principle. The MA plans to pay FQHCs at the same paid to other providers or fair market

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value; (2) the provision of free space by plan enrollees, not arrangements Comment: Some commenters noted
the FQHC to the MA organization (e.g., unrelated to MA plan enrollees being that a safe harbor is unnecessary,
free conference room space for the MA treated at the FQHC. The same analysis because the statutory exception is
organization to offer sales presentations applies to the third example: Financial sufficient.
to potential enrollees); (3) financial support for the FQHC is outside the Response: We acknowledged in the
support from the MA organization to the scope of what the safe harbor protects. Proposed Rule that the statutory
FQHC (e.g., for conducting outreach Finally, we confirm that the fourth exception was self-implementing.
activities, purchasing health example would come within the ambit However, for the sake of completeness,
information technology, and funding of the safe harbor with respect to the we generally incorporate and interpret
infrastructure costs), even when the requirement that the FQHC have a statutory exceptions in our safe harbor
support is based on the number of written agreement with the MA plan. regulations.
health center patients enrolled in the CMS has interpreted the requirements Comment: Several commenters
MA organization; and (4) remuneration related to services provided to MA plan objected to our proposal to require that
between a health center and an IPA enrollees as including indirect manufacturers be ‘‘in full compliance
when the IPA stands in the shoes of the contracts. Specifically, in a 2005 final with all requirements of’’ the Medicare
MA organization pursuant to an indirect rule, CMS stated: ‘‘[w]e interpreted Coverage Gap Discount Program to
contract arrangement between a health section 237 of the MMA to mean that qualify for safe harbor protection.
center and MA organization recognized any Medicare FQHC furnishing covered Commenters expressed concern that
by CMS regulations. FQHC services to MA plan enrollees minor administrative or technical non-
Response: Some of these examples would be eligible for supplemental compliance could open manufacturers
would be protected by the safe harbor, payments regardless of whether they up to liability. For example, one
but others would not be. We reiterate, have a direct contract with a MA commenter provided hypotheticals
however, that not every arrangement organization or contract with another under which a manufacturer met all
between two parties implicates the anti- entity (for example, a medical group) requirements, except did so one day
kickback statute. If an arrangement does that has a direct contract with the MA late. A commenter suggested that
not implicate the statute, then no safe organization to treat its enrollees.’’ 70 neither the ACA nor the anti-kickback
harbor is necessary to protect it. FR 70116, 70268 (Nov. 21, 2005). statute support the requirement that a
Moreover, entities seeking to provide Because this safe harbor is in place manufacturer be in compliance with the
remuneration to a FQHC should also largely because of a payment rule, we all requirements of the program.
consider whether the safe harbor at 42 believe it is reasonable to rely on the Another commenter asserted that we
CFR 1001.952(w), which addresses interpretations applicable to that exceeded our rulemaking authority by
transfers of certain items, services, payment rule. including this requirement.
goods, donations or loans to FQHCs,
4. Medicare Coverage Gap Discount Response: Although we disagree with
could apply. With that said, we address
the potential protection of each example Program the commenter who asserted that we do
under this safe harbor in turn. not have the authority to require
Section 3301 of the ACA establishes compliance with the very program that
The first example could be protected
under this safe harbor, if the the Medicare Coverage Gap Discount this safe harbor aims to protect, we do
commenter’s use of the term ‘‘all Program, codified at section 1860D–14A agree with commenters who suggested
remuneration’’ is understood in the of the Act. Under this program, that minor, technical instances of non-
context of what the safe harbor protects prescription drug manufacturers enter compliance should not preclude safe
(payment for certain FQHC services). into an agreement with the Secretary to harbor protection. Thus, we are revising
The statutory exception was added by provide certain beneficiaries access to the language to reflect that
section 257(d) of the MMA. Section discounts on drugs at the point of sale. manufacturers must be in compliance
257(c) of the MMA specified the Section 3301(d) of the ACA amends the with the Medicare Coverage Gap
following payment rule (added in anti-kickback statute by adding a new Discount Program. While we do not
1857(e)(3)): ‘‘in any written agreement subparagraph (J) to section 1128B(b)(3) contemplate that missing a payment
described in section 1853(a)(4) between of the Act to protect the discounts deadline by one day would subject a
[an MA organization] and [FQHC], for a provided for under the Medicare manufacturer to sanctions under the
level and amount of payment to the Coverage Gap Discount Program, which anti-kickback statute, the safe harbor
[FQHC] for services provided by such we proposed to incorporate into our safe only protects discounts offered in
health center that is not less than the harbor regulations. connection with this program. A
level and amount of payment that the We proposed to protect a discount in manufacturer that knowingly and
plan would make for such services if the the price of an ‘‘applicable drug’’ of a willfully provided discounts without
services had been furnished by [an] manufacturer that is furnished to an complying with the requirements of the
entity providing similar services that ‘‘applicable beneficiary’’ under the Medicare Coverage Gap Discount
was not a [FQHC].’’ The statute does not Medicare Coverage Gap Discount Program could be subject to sanctions,
include a fair market value requirement; Program under section 1860D–14A, as unless such discounts are protected by
it provides for a minimum level of long as the manufacturer participates in another safe harbor.
payment by the MA organization. Thus, and is in full compliance with all Comment: One commenter suggested
the safe harbor protects payment for requirements of the Medicare Coverage that the definitions of ‘‘applicable
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FQHC services that meet this Gap Discount Program. We proposed to beneficiary’’ and ‘‘applicable drug’’ are
requirement. It does not, however, incorporate by reference the definitions too narrow, because they apply only to
protect ‘‘all remuneration’’ that the of the terms ‘‘applicable beneficiary’’ beneficiaries enrolled in, and drugs that
parties might exchange. The second and ‘‘applicable drug’’ that were added are covered by, prescription drug plans
example of remuneration—providing by a new section 1860D–14A(g) of the and MA–PD plans. The commenter
free space—would not be protected by Act. Commenters generally supported asserts that the exception should be
this safe harbor. The safe harbor protects our proposal. Specific comments and expanded to encompass Medicare
payments related to FQHCs treating MA recommendations are addressed below. reasonable cost contractors under

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section 1876 of the Act that offer a Part consider the needs of certain patient safe harbor, particularly with respect to
D supplemental benefit. populations (like mental health and dialysis providers. The commenter
Response: We decline to adopt the substance abuse patients). One expressed concern that larger, well-
commenter’s suggestion at this time. We commenter supported our proposal to funded dialysis providers may increase
proposed to incorporate the statutory eliminate the nominal value restriction their volume by routinely providing
definitions used in establishing the with respect to transportation. transportation, thus hurting smaller
Medicare Coverage Gap Discount Response: We acknowledged in the providers. The commenter
Program into the safe harbor regulation, Proposed Rule that Congress did not recommended protecting transportation
and we intend to rely on those intend to preclude the provision of local
for dialysis patients only on an
definitions. transportation of nominal value in the
infrequent basis and in accordance with
context of the beneficiary inducements
5. Local Transportation policies that the commenter believes the
CMP. (See 79 FR 59717, 59721).
Pursuant to our authority at section However, the anti-kickback statute does OIG should clearly outline. Some
1128B(b)(3)(E) of the Act, we proposed not have any exceptions for items or commenters asked that we clearly state
to establish a new safe harbor at 42 CFR services of nominal value. With that that dialysis facilities would not be
1001.952(bb) to protect free or clarification, we agree that a safe harbor required to provide free transportation.
discounted local transportation services is warranted to protect complimentary Other commenters recommended that
provided to Federal health care program local transportation that meets certain dialysis facilities should be allowed to
beneficiaries. requirements that limit the risk of fraud offer transportation only in certain
In the Proposed Rule, we proposed to and abuse. circumstances, such as when a
protect free or discounted local Comment: One commenter beneficiary suddenly finds him- or
transportation made available by an recommended that we cover herself without transportation to or from
‘‘eligible entity’’ to established patients transportation whether planned in a dialysis facility, for beneficiaries with
(and, if needed, a person to assist the advance or for ad hoc services that arise intermittent lack of reliable
patient) to obtain medically necessary unexpectedly, and whether provided transportation, or for certain emergent
items or services. We also sought directly or through vouchers. Other purposes.
comments on a second form of commenters requested that we expressly
transportation that would be akin to a state that the safe harbor also protects Response: First, we reiterate that safe
shuttle service. We proposed a number transportation back to a patient’s home. harbors are voluntary. This safe harbor
of conditions on offering or providing Response: We agree with the does not require any individual or entity
protected free or discounted local commenters. First, the safe harbor to offer free or discounted local
transportation services, and proposed would protect transportation both to a transportation services; it sets forth
definitions of certain terms, such as provider or supplier of services and conditions and limitations on providing
‘‘eligible entity,’’ ‘‘established patient,’’ back to a patient’s home, as long as all such transportation. With respect to the
and ‘‘local.’’ Overall, we received conditions of the safe harbor are met. other comments in the paragraph above,
substantial support for implementing a Next, an eligible entity offering free or we decline to adopt the commenters’
safe harbor to protect local discounted local transportation need not suggestions. We do not believe that this
transportation. Many commenters urged require that transportation be planned safe harbor should have additional
us to include (or decline to include) in advance. Further, a transportation restrictions tailored to a specific patient
certain safeguards within the final program could use vouchers rather than population, such as dialysis patients.
regulation. With certain modifications having the transportation provided Any time a provider or supplier is
described below in response to the directly by the eligible entity. However, permitted to give something for free or
comments we received, we are we reiterate that the transportation
reduced cost to beneficiaries, there is a
finalizing a safe harbor at § 1001.952(bb) cannot take the form of air, luxury, or
risk that such a program will affect
for local transportation for established ambulance-level service and must meet
competition, because entities with
patients. other requirements described herein to
be protected under the safe harbor. greater financial resources might be in a
General Comments Comment: One commenter requested better position to provide the ‘‘extras.’’
We received a number of comments that OIG clearly define the situations in However, we believe that the
generally in support of the proposed which free transportation can be combination of requirements in the safe
safe harbor, and others requesting provided and clearly outline the process harbor will mitigate that risk and
specific changes or clarifications. for determining patient eligibility. appropriately balances the risks against
Comment: Several commenters Response: We have set out the the potential benefits of a well-designed
expressed general support for the conditions under which free and properly structured transportation
concept of free or discounted local transportation will be protected in this program. For example, the prohibition
transportation, and for proposing it as a final rule. We have provided on advertising constrains the use of free
safe harbor that would cover all Federal explanations of each condition, and or discounted transportation as a
health care program beneficiaries. examples where we believe them to be marketing tool, and the mileage
Commenters stated the proposal would helpful. Individuals and entities seeking limitations serve to limit, to some
increase access to care. Commenters to offer transportation and be protected degree, the cost of the transportation
gave examples of patients who would by the safe harbor should apply these provided. In addition, we believe this
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benefit, such as those who cannot drive conditions and guidance to their desired safe harbor will save Federal health care
or take public transportation after a program. We decline to mandate programs money in the very population
procedure, or isolated/homebound specific eligibility terms or a set list of cited by the commenter; dialysis
patients. One commenter noted that situations under which transportation
patients are a population that has been
Congress expressly stated that the would be protected, beyond what we
beneficiary inducement prohibition was identified as contributing to the
specify in this final rule.
not intended to prohibit complimentary Comment: One commenter increasing costs of nonemergency
local transportation and urged OIG to recommended a more narrowly defined ambulance transportation and would

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benefit from local transportation advantages/disadvantages to providers we decline to adopt the commenters’
furnished by providers.10 being able to provide free transportation suggestion. With that said, we recognize
Comment: One commenter was (e.g., physical therapy providers who do that MA organizations are permitted to
concerned that eligible entities might in-home versus office visits). Another include transportation as a
demand concessions from their existing commenter asked that physical supplemental benefit to its enrollees
transportation vendors, despite the therapists expressly be allowed to when such transportation meets certain
prohibitions on cost-shifting. The provide free transportation. Commenters requirements. As we have explained in
commenter requested that we clarify suggested including health plans, other places, safe harbors do not create
that contracts between eligible entities coordinated care entities, clinically liability for parties; they protect
and transportation vendors are subject integrated networks, managed care arrangements that would otherwise be
to existing ‘‘OIG guidelines.’’ organizations (MCOs), and risk-bearing prohibited by the anti-kickback statute.
Response: While we are unsure which entities as eligible entities, and urged To the extent that MA organizations are
‘‘OIG guidelines’’ the commenter is that MA plans should be able to include transparently offering transportation as
referencing, we do confirm that nothing transportation subsidies in their CMS a supplemental benefit, as permitted
in the safe harbor exempts contracts bids. One commenter requested that under the MA program, this safe harbor
between eligible entities and pharmacies be included, to would not be necessary to protect those
transportation vendors from complying accommodate transportation to and arrangements. With respect to effects on
with all applicable fraud and abuse laws from the pharmacy, and another asked competition, we do not believe that the
for terms of an arrangement that are not that dialysis providers expressly be safe harbor will unfairly affect
protected by this safe harbor. For included. competition among providers and
example, an eligible entity may not Response: We proposed to exclude suppliers and, in fact, may encourage
require an ambulance company to from the definition of eligible entities competition and improve patient access
provide free or discounted suppliers of items, and potentially to care if transportation assistance
transportation to its patients as a certain groups of providers or enables patients to access a wider range
condition of receiving referrals. suppliers 11 of services that might be of providers and suppliers from which
more likely to offer transportation to to receive care.
Eligible Entity Comment: One commenter
their patients in exchange for referrals.
We proposed that the safe harbor Physical therapists and dialysis recommended not permitting any health
protect only transportation offered or facilities provide services, and we did care providers or suppliers to provide
provided by an ‘‘eligible entity.’’ We not propose to exclude them. transportation services, unless the
proposed to define ‘‘eligible entity’’ as Pharmacies, however, primarily provide provider or supplier is willing to
any individual or entity, except items and thus would be excluded from transport the patient to other providers
individuals or entities (or family the definition. Many types of entities or suppliers of similar services. The
members or others acting on their that may not directly render health care commenter believes the safe harbor
behalf) that primarily supply health care services to patients, such as health should protect only transportation
items (including, but not limited to, plans, MA organizations, MCOs, services that transport a beneficiary to
durable medical equipment (DME) accountable care organizations the provider or supplier of his or her
suppliers or pharmaceutical (ACOs),12 clinically integrated choice.
companies). We specifically solicited Response: We respectfully disagree
networks, and charitable organizations
comments on excluding other entities with the commenter’s proposal, to the
are not among the entities excluded
that provide primarily services, such as extent that it would apply to a provider
from the definition of eligible entity and who offered transportation only to its
laboratories or home health agencies, thus are eligible to provide
that we posited might be more likely to own premises. First, we believe the fact
transportation. However, one condition that the patient is established with the
offer transportation in return for of the safe harbor prohibits shifting the
referrals, resulting in both steering and provider or supplier of service implies
cost of the transportation onto, inter that the patient has, in fact, chosen that
overutilization. We stated we were alia, Federal health care programs.
considering excluding home health care provider or supplier. We discuss the
Thus, for example, to the extent that a limitations on constraining patient
providers from safe harbor protection MA plan’s inclusion of the
when they furnish free or discounted choice in the context of one eligible
transportation program in its bid would entity transporting the patient to
local transportation to their referral affect costs to Federal health care
sources, but not excluding them from another provider or supplier elsewhere
programs or affect reimbursement, then in this final rule.
protection when they provide such
transportation to sources that do not 11 In this safe harbor, we use the term ‘‘supplier’’
Comment: Some commenters
refer to home health care providers, as it is defined for purposes of Medicare. That is,
disagreed with our proposal to partially
‘‘a physician or other practitioner, or an entity other or fully exclude home health agencies
such as pharmacies.
Comment: One commenter requested than a provider, that furnishes health care services from the definition of eligible entities.
that we consider the competitive
under Medicare.’’ 42 CFR 400.202. We are These commenters suggested that home
excluding suppliers of items, but including most health agencies are a critical link for
suppliers of services (e.g., physicians), in the term
10 See MedPAC, Report to the Congress: Medicare ‘‘eligible entity.’’ patients to get to necessary
and the Health Care Delivery System (June 2013), 12 We note that the term ‘‘ACO’’ may be used appointments—some of which could be
Chapter 7, available at http://www.medpac.gov/ differently in different sectors and programs to to referral sources. One commenter
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documents/reports/chapter-7-mandated-report- describe a variety of types of entities that consist suggested that allowing home health
medicare-payment-for-ambulance-services- of a collection of providers or suppliers working
%28june-2013-report%29.pdf?sfvrsn=2. In fact, the together to coordinate care. As explained elsewhere
agencies to provide transportation to a
report notes that: ‘‘[i[f there are concerns about the in this final rule, some ACOs participate in the primary care provider will help patients
availability of transport to dialysis treatment, an MSSP or certain CMS demonstration programs or who did not have a primary care
approach other than using ambulance transport is models that are subject to oversight and have provider before requiring home health
needed. One possibility would involve dialysis waivers of certain fraud and abuse laws. Other
facilities providing local transportation services to entities called ‘‘ACOs’’ do not participate in the
services. One commenter stated that
their patients’’ and notes the necessity of a safe MSSP or CMS demonstration programs or models home health agencies are tasked with
harbor to permit such transportation. Id. at 187. and may not be subject to the same safeguards. providing comprehensive care, and

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providing transportation can help part of a scheme to submit false claims programs. Entities that sell items, such
reduce hospital readmissions and help for unnecessary services. as pharmaceutical manufacturers,
physicians comply with face-to-face Comment: One commenter supported generally do not need to furnish
requirements. A commenter stated that excluding DME suppliers and transportation to their own location.
home health agencies also can help pharmaceutical manufacturers for the Offers by a pharmaceutical
patients pick up prescriptions when reasons stated in the Proposed Rule. manufacturer to transport patients to
caregivers are not available. One Another commenter recommended physicians who are the manufacturer’s
commenter suggested that home health against excluding suppliers of items, but referral sources could influence that
agencies be required to develop and suggested imposing additional referral source’s decision to prescribe
document eligibility criteria, which limitations on those suppliers to curtail one drug over another. For example, a
must be unrelated to referral source, fraud and abuse. One commenter physician might be influenced to
supplier, or type of treatment. One opposed excluding pharmaceutical prescribe an expensive branded infusion
commenter recommended allowing manufacturers, and provided examples drug in preference to a less expensive
home health agencies to be eligible of situations in which it argued drug, if the manufacturer of the more
entities for certain circumstances, such pharmaceutical manufacturers should expensive drug offered transportation to
as when a patient cannot transport be permitted to provide local the patients who received it so that they
himself or is exhibiting serious transportation (e.g., when patients can get to their appointments with the
symptoms requiring transport to a should be accompanied home after physician. Such a program could both
doctor who already has been treating the receiving an infused drug treatment). influence the physician to choose a
patient. Another commenter agreed with One commenter objected to excluding particular item and increase costs to
the concept expressed in the Proposed suppliers of items, calling it an Federal health care programs—two
Rule of excluding home health agencies unjustified bias. This commenter factors cited by Congress to consider
from transporting patients to their believed that these suppliers and when developing safe harbors—without
referral sources. Similarly, another manufacturers do not pose a heightened necessarily increasing quality or patient
recommended a facts-and-circumstances risk of steering and suggested that OIG choice. With respect to entities that
analysis for home health agencies. One did not adhere to guidelines for primarily provide services, but also
commenter suggested that excluding establishing safe harbors. Despite provide items, we confirm the
whole categories of providers and agreeing with concerns we expressed, commenter’s understanding. That is, an
suppliers unfairly penalizes legitimate another commenter disagreed with entity, such as a hospital, could offer
entities, and that the other requirements excluding particular types of entities, transportation to its established patients
in the proposed safe harbor provide suggesting that other safeguards in the to its own location for items or services
sufficient safeguards. safe harbor should offer sufficient provided by the entity (such as for
protection. This commenter requested obtaining items at the hospital’s on-site
Response: For many of the reasons that, if we do exclude certain types of pharmacy).
cited by commenters, we have entities, we clarify that entities that offer
concluded that home health agencies both items and services (e.g., a hospital Established Patients
should not be excluded from the that also has laboratory or pharmacy) We proposed to require that the free
definition of ‘‘eligible entity.’’ could transport its patients to receive or discounted local transportation
Individuals who provide home health those both the items and services. services be available only to
services already travel to the patient’s Response: We agree with the ‘‘established patients.’’ We proposed
home and have regular communication commenters that support excluding that a patient would be ‘‘established’’
with both the patient and the patient’s suppliers of items from the definition of once the patient had selected a provider
health care providers or practitioners. In ‘‘eligible entity.’’ Unlike physicians, or supplier and had attended an
addition, patients eligible for home hospitals, or other providers and appointment with that provider or
health services may be particularly in suppliers of services, suppliers of items supplier. In contrast, we proposed not to
need of transportation, which home generally do not play a role in ensuring protect transportation offered to new
health agencies may be in a unique that patients have access to other patients. We received a number of
position to provide. We are aware, providers and suppliers. They certainly comments on this proposal and have
however, that home health agencies can play a role in assisting a patient decided to modify our interpretation of
have historically posed a heightened obtain transportation by bringing the the term ‘‘established’’ as it is used in
risk of program abuse, and take this need to the attention of, for example, the the safe harbor.
opportunity to remind all eligible patient’s physician, practitioner, or Comment: Though acknowledging
entities that, to be protected by this safe hospital. We are finalizing a rule that and agreeing with our efforts to prevent
harbor, the provision of transportation excludes only suppliers of items from eligible entities from using free or
must be for medically necessary services the definition of eligible entity; we are discounted local transportation as a
and comply with all other conditions of not excluding home health agencies or recruiting tool, a number of commenters
the safe harbor. Moreover, the fact that laboratories. We respectfully disagree asked us to consider the impact of the
transportation is potentially protected with the suggestion that we did not take established patient requirement on
by this safe harbor would never insulate into account the factors set forth by patients who have not seen a primary
it from scrutiny as part of an Congress to consider when developing care doctor in years, including patients
investigation. For example, we have safe harbors. We continue to believe, as who are newly insured or FQHC
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investigated schemes in which home we stated in the Proposed Rule, that patients. Several commenters
health agencies recruited beneficiaries allowing individuals and entities that recommended that we deem a patient to
and transported them to physician primarily supply health care items to be ‘‘established’’ once the patient selects
offices to obtain prescriptions and offer transportation to patients presents the provider and calls to schedule an
renewals of prescriptions for home a heightened risk of using such appointment. These commenters urged
health services that they did not need. transportation to generate referrals, that many newly insured patients may
The provision of transportation, in such potentially in a way that increases costs need help getting to their first
an instance, would be considered as for patients and Federal health care appointment, and that in some cases,

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the first appointment may be critical or integrated entities (e.g., whether a patient to followup visits with a
urgent (e.g., a mental health patient patient would be ‘‘established’’ within a cardiologist, the hospital cannot make
whose communication indicates a need whole system). Another asked whether that offer contingent on the patient
for prompt treatment). Other a patient would be established at one choosing a cardiologist affiliated with
commenters suggested that limiting dialysis facility, or others under the hospital. We note, the eligible entity
transportation availability to established common ownership (e.g., if the patient can have various limits on
patients will deter patients from usually receives dialysis at one facility transportation policies. For example, the
changing providers. but needs to reschedule an appointment eligible entity might be willing to
Response: We agree with the thrust of at a different local facility). A transport patients only within a 10-mile
the comments. The purpose of limiting commenter suggested that the safe radius of its location, or willing to
the local transportation offers to harbor should protect both new and transport patients only to primary care
established patients is to offer flexibility established patients of FQHCs. One providers, or only for visits included in
to improve patient care while limiting commenter expressed a concern about a discharge plan. These types of
the risk of the transportation being used steering, such as if a hospital or large limitations are acceptable and do not
as a recruiting tool, or to bring patients practice could choose to offer limit patient choice or steer to particular
in for unnecessary services. Because the transportation only to their own providers or suppliers.
eligible entity is not permitted to market ancillary practices. We interpret the commenter’s
the transportation services, we believe Response: We understand the question about how the ‘‘established
that making transportation available to commenters’ concerns and requests for patient’’ requirement would work with
new patients who contact the provider integrated entities as asking whether a
clarity regarding the provider or
or supplier on their own initiative is
supplier with whom a patient is patient who is established with a
sufficiently low risk to warrant safe
established. We believe that some of particular physician practice, for
harbor protection. Thus, a patient can be
these issues are resolved by our example, is also established with
‘‘established’’ for purposes of this safe
conclusion that a patient is respect to the entire integrated health
harbor after he or she selects and
‘‘established’’ with any provider once an care system of which that practice is a
initiates contact with a provider or
initial appointment is made. Thus when part. If so, then the system would be
supplier to schedule an appointment. If
a patient makes an appointment able to provide transportation limited to
a patient is unable to call a provider or
(including a rescheduled appointment), entities within the system. We
supplier himself, or has otherwise given
an eligible entity may offer understand that integrated entities,
consent for a person (e.g., a family
member, a case manager, or a provider transportation regardless of whether the health systems, and others would prefer
or supplier where the patient is patient has received services from that to transport patients only to their own
attending an appointment) to schedule eligible entity in the past. We recognize, affiliated locations. At this time, we are
appointments for him, then a request for however, that when and with whom a not protecting such limited
an appointment made on behalf of the patient is an ‘‘established patient’’ transportation offers to individual
patient is sufficient to meet this remains pertinent with respect to the patients. We will continue to monitor
criterion. We reiterate that commenter’s concern regarding steering. the changing landscape and could
transportation cannot be used as a We also recognize that eligible entities consider new or revised safe harbors in
recruiting tool. Thus, we view a case that do not directly provide health care the future. We do note that shuttles
manager (i.e., someone coordinating a services (e.g., health plans, ACOs, protected under this safe harbor are not
patient’s care) reaching out to schedule health systems, etc.) would not have subject to the established patient
an appointment and asking if ‘‘established patients,’’ because patients requirement. Thus a health care system
transportation might be available as do not receive health care from them. could offer a shuttle service to the
being entirely different than a provider Such entities always would be public that made stops at its own
or supplier reaching out to the patient considered to be providing facilities, but not at any health care
(or to the patient’s case manager) and transportation to another provider or facilities outside the system. We also
asking to have a new patient come in, supplier, and the patient must be note that an ACO or similar entity may
coupled with an offer of transportation. ‘‘established’’ with that other provider assist its affiliates in providing
The former would be protected (if all or supplier. An eligible entity that is a transportation (e.g., by having a fleet of
other conditions of the safe harbor are health care provider or supplier may vehicles available for the use of its
met), and the latter would not be. make transportation to its own location affiliates in transporting their patients).
Comment: We received questions available to its own established patients, In this situation, the transportation
about the scope of an entity with which without offering transportation to the would be provided by the affiliates, who
a patient might be ‘‘established.’’ One patients of other providers. However, could limit the transportation offers to
commenter inquired whether a patient the safe harbor requires that the their own patients. However, the safe
became established after a visit with a availability of transportation not be harbor requires that eligible entities (in
practice, or only as to the particular determined in a manner related to past this case, the affiliates) bear the cost of
provider or supplier the patient had or anticipated volume or value of the transportation they provide. This
seen. Another thought the preamble Federal health care program business. could be done by, for example, having
suggested that a patient could be So, if an eligible entity chooses to make the affiliates pay to the ACO a fixed
‘‘established’’ only with a practice, and transportation available for services amount per mile or per trip for their
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suggested that the patient should be provided by others, it must provide the transported patients. We decline to
‘‘established’’ within a health system or transportation to the provider or require any particular method of
network of providers. Similarly, we supplier of the patient’s choice, subject calculating these costs, as long as the
received a question about whether a to restrictions that an eligible entity can method reasonably compensates the
single visit to a hospital ‘‘establishes’’ impose that are unrelated to referrals, as ACO for the transportation provided.
the patient for all future visits. discussed below. Thus, if a patient is We note that, alternatively, ACOs in the
Commenters asked how the ‘‘established being discharged from the hospital, and MSSP and certain CMS demonstration
patient’’ requirement would work with the hospital is willing to transport the programs may use waivers of the fraud

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and abuse laws to cover some SNF patients, or other patients who patients are ‘‘established.’’ Other
transportation arrangements, provided would benefit from visits from family commenters suggested that we establish
all waiver conditions are met. and friends. We are separately an exception, or include fewer
Comment: A number of commenters protecting shuttle services under this restrictions, for patients in MA plans
raised general concerns that the safe harbor. Thus a SNF or other because, the commenters assert, there is
‘‘established patient’’ requirement was provider would be able to offer a shuttle a lower risk of steering or
unnecessary, too restrictive, on a set route that could accommodate overutilization in these plans.
burdensome, or an arbitrary limit to friends and family of residents. For Response: We believe we have
care. One commenter suggested it other arrangements that do not meet all addressed most of these comments
should apply only to physicians, and requirements of the safe harbor, the SNF through the revised interpretation of
another stated it should not apply to could seek an advisory opinion. ‘‘established’’ patient. We confirm here
home health agencies. Others advocated Comment: Commenters urged us to that the safe harbor does not require
it might prevent new patients from ensure that the safe harbor is available documentation that the patients
seeking care, or from attending new for post-acute patients. For example, receiving transportation are established
appointments, including hospital one commenter asked whether a SNF patients. However, maintaining
registration. An additional commenter could transport a patient to its facility documentation that demonstrates
urged us to consider that the after the patient selected the facility, but compliance with the safe harbor may be
requirement will create barriers to entry before signing the admission agreement. best practice.
in the health care system, especially Another commenter asked us to confirm Comment: Some commenters argued
with Medicaid expansion. Several that hospitals could provide that the established patient requirement
commenters expressed a concern that it transportation to ensure that post- does not consider patients with
would be burdensome or impossible to discharge followup care was received. emergent situations (e.g., an ESRD
screen patients to ensure that only Another commenter was concerned patient who needs to go to a new facility
established patients used a shuttle about patients who come to the for a vascular access problem, or a
around a hospital or extended campus. Emergency Department (ED) by patient who just discovered potential
Response: We believe that the revised ambulance. The commenter asserted HIV infection). Commenters suggested
interpretation of ‘‘established’’ should that, whether or not those patients are that the safe harbor allow for
address many of these concerns. admitted, they may need a ride home. transportation to be provided to new
Further, except for the limited exception Response: We believe that each of the patients with emergent conditions
for ACOs and other eligible entities that examples provided above could be because other safeguards mitigate risk.
do not have patients of their own, we do protected by the safe harbor. Our Another commenter specifically
not see any reason to exempt certain revised interpretation of ‘‘established’’ requested an exception process to
categories of providers and suppliers would permit the SNF to transport the address situations where one provider
from the requirement to offer patient to its facility, as long as the must transport a patient to another
transportation only to established patient selected the facility first on his provider to reduce the risk of an
patients. By allowing transportation to or her own initiative (or through the emergency department visit or a
be offered to patients after the patient patient’s representative), whether or not hospital admission.
has an appointment, we believe we have an actual agreement had been signed. Response: We believe that the safe
removed the barriers to transportation to However, transportation for marketing harbor, as it is being finalized, is
new patients that commenters purposes, offered to a patient who has sufficient to cover emergent situations,
described. We also note, most Medicaid not yet selected the facility, would not including situations that would prevent
programs include coverage for some be protected by the safe harbor. A a hospital visit. If a patient has an
form of non-emergency transportation hospital providing transportation to its emergent condition, needs a service,
services, which further reduces the discharged patients for followup care and reaches out to a provider or
likelihood that the established patient would be protected under either supplier to schedule an appointment
requirement will result in significant interpretation of ‘‘established;’’ if the and expresses concern about his or her
barriers to entry in the Medicaid patient was admitted to the hospital or ability to get to that appointment, the
program. As discussed in greater detail received outpatient care there, then the provider or supplier can offer
below, when transportation is in the patient was an established patient of the transportation. Using an example
form of a shuttle service, the established hospital. The Proposed Rule had provided by commenters, if a patient is
patient requirement does not apply. proposed protecting, and we are at an ESRD facility and needs to get to
Comment: One commenter finalizing a rule that will protect, a vascular access clinic, but has no way
recommended we include family and transportation offered by one provider to get there, the safe harbor would be
friends of skilled nursing facility (SNF) or supplier to convey patients to or from available to protect transportation
patients, as we approved in OIG another provider or supplier (so long as offered by either the ESRD facility or the
Advisory Opinion 09–01. The other requirements are met). Likewise, vascular access clinic. First, because the
commenter suggests that such the safe harbor could protect patient is established with the ESRD
transportation facilitates SNF residents transporting a patient home from an ED facility, the ESRD facility could
keeping community ties. visit: A patient who has received a transport him to the vascular access
Response: This section of the safe service is an established patient, and clinic, provided all other conditions of
harbor is intended to address transportation of such a patient could be the safe harbor are met. Second, the
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transportation for patients to obtain protected by this safe harbor. patient could call the vascular access
medically necessary services. While Comment: One commenter requested clinic to make an appointment and ask
transportation of family and friends can that we define ‘‘new patient,’’ while if transportation is available (or a call
serve important patient interests, as we other commenters asked whether one could be made on the patient’s behalf,
recognized in OIG Advisory Opinion visit was sufficient to be established at the request of the patient or the
09–01, we do not believe that this with the provider or supplier. Another patient’s representative). By reaching
section of the safe harbor is the place to commenter asked whether providers out and making the appointment, the
address that concern in the context of must document that transported patient would be established with the

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clinic for purposes of being eligible for items or services that they might that the availability of the transportation
transportation. otherwise not have obtained and to get took into account the volume, as well as
the services from that provider or possibly the value, of Federal health
Purpose of Transportation
supplier. In the case of transportation care program business. However, an
We proposed and solicited comments for medically necessary items or eligible entity could take into account
on conditions related to the purpose of services, we think that risk is an individual patient’s need for
the transportation and the location to acceptable. However, we believe the risk transportation, even if this resulted in
which a patient could be transported. is too high when the transportation for the transportation being
Specifically, we proposed that protected an individual (as opposed to a shuttle) disproportionately made available to
transportation be for ‘‘the purpose of is for non-health-related purposes.13 elderly or low-income patients who are
obtaining medically necessary items or First, whether the patient’s destination more likely to be Federal health care
services,’’ but we solicited comments on is really health-related would be program beneficiaries. It would be
whether eligible entities also should be difficult to determine, e.g., if it is a necessary for the determination of
protected under the safe harbor if they shopping center that includes, in transportation to be made on an
provide free or discounted local addition to a food store, a movie theater individual basis, however, and not on
transportation for other purposes that and other retailers. Transportation for the basis of insurance type. For
relate to the patient’s health care (e.g., food shopping or other non-medical example, a geriatric practice might
to apply for government benefits, to reasons also might be more frequent provide transportation almost
obtain counseling or other social than transportation for medical exclusively to Medicare beneficiaries
services, or to get to food banks or food appointments, which would give larger where most of its practice is Medicare
stores). We proposed to allow an eligible providers a significant competitive beneficiaries, so long as the practice
entity to provide free or discounted advantage over smaller entities or does not discriminate based on
local transportation services to the individual suppliers. Nevertheless, as insurance type. In other words, any non-
premises of another health care provider described below, an eligible entity could Medicare patients of the practice must
or supplier, as long as the eligible entity operate a shuttle service that includes be eligible for transportation assistance
does not make the free or discounted stops at locations that do not relate to on the same terms as the Medicare
local transportation available only to a particular patient’s medical care. In patients.
patients who were referred to it by addition, we will continue to monitor Comment: Some commenters
particular health care providers or new payment models and methods of suggested that allowing transportation
suppliers, and as long as the offer of from one provider to another is
coordinated care that increase quality
transportation is not contingent on a essential, and gave the example of a
and reduce costs, and we will consider
patient’s seeing particular providers or hospital transporting a patient to
whether permitting transportation to
suppliers who may be referral sources affiliated post-acute sites. Another
non-medical services that are part of
for the eligible entity offering the commenter supported transportation
coordinated care arrangements or are
transportation. We received several from one provider to another, as long as
related to improving health care, would
comments on these proposals. the patient is established with one of the
Comment: Several commenters be appropriate in a future rulemaking.
Comment: One commenter noted that providers. According to one commenter,
recommended that transportation be excluding transportation to referral
we proposed prohibiting eligible entities
allowed for purposes that relate to sources would limit the availability of
from making transportation available
health care, and that such concept be transportation, given how many
interpreted broadly. For example, only to patients referred by particular
providers or suppliers. This commenter organizations and providers are part of
commenters recommended allowing ‘‘intertwined referral networks.’’
transportation for non-clinical, but recommended that we also prohibit
eligible entities from discriminating Another commenter recommended that,
health-related activities (e.g., obtaining if health systems, health plans, ACOs, or
counseling or other social services, based on insurance type (e.g., limiting
transportation to Medicare patients). other integrated networks are permitted
getting to food banks/stores, applying to be eligible entities, they should not be
Response: As the commenter correctly
for government benefits). Another permitted to restrict transportation to
commenter recommended allowing observed, we proposed prohibiting
limiting transportation offers to patients providers or suppliers in their own
transportation for other services if the networks. Another commenter
purpose of the services support care referred by particular providers or
suppliers. We also proposed requiring suggested the opposite: That integrated
coordination and adherence to the care systems should not have to
patient’s plan of care. One commenter that the availability of the free or
discounted transportation be transport patients to non-network
supported the provision of providers, and that such a requirement
transportation services for a variety of determined in a manner unrelated to the
would discourage hospitals from
purposes, including those that are non- past or anticipated volume or value of
offering transportation.
clinical but reasonably relate to an Federal health care program business. If
Response: We agree with commenters
individual’s health care and would be transportation were offered only to that allowing one eligible entity to
beneficial to the patient (e.g., a risk- Federal health care program transport patients to another provider or
bearing provider might offer beneficiaries, then it would be unlikely supplier is important. We intend to
transportation to an exercise program, to meet this latter requirement. If an protect this transportation, as long as it
mental health counselor, or healthy eligible entity transported only Federal meets all other requirements in the safe
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grocery store). health care program beneficiaries to harbor. We wish to clarify that, if the
Response: We decline to extend safe itself, or only transported Federal health patient is being transported to a
harbor protection to transportation for care program beneficiaries to other different provider than the eligible
purposes other than to obtain medically providers or suppliers, it would appear entity that is providing the
necessary items or services at this time. 13 We note, however, transportation for non-
transportation, and the eligible entity
A transportation program offered by a medical purposes would not violate the statute if
providing the transportation is itself a
provider or supplier inherently poses a it is not for the purpose of inducing individuals to provider or supplier of federally payable
risk both of inducing patients to get obtain federally reimbursable items or services. services, then there must be an

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established patient relationship between laboratory, radiology provider, or be a best practice to demonstrate
the eligible entity providing the specialist, the patient must have the compliance with the requirements of the
transportation and the patient being freedom to choose the provider or policy and the consistent and uniform
transported, as well as an established supplier; the hospital cannot make the application.
patient relationship between the patient offer of transportation contingent on the Comment: Some commenters
and the provider to which the patient is patient using a clinical laboratory, maintained that providers should not be
being transported. For example, a radiology provider, or specialist in its required to have established criteria that
hospital that has discharged a patient network. The hospital can, however, set patients must meet to qualify for
(and therefore has an established restrictions on the distance it is willing transportation. One commenter
relationship with the patient) may to transport the patient. suggested it would be intrusive and
provide transportation for the patient to Comment: One commenter disagreed would discourage patients from seeking
an appointment with a physician for with our proposal to exclude from safe transportation. One commenter
followup care. In these circumstances, harbor protection free or discounted suggested transportation should be
the hospital has an interest in ensuring local transportation that an eligible available to all patients, plus family
that the patient is seen for followup entity makes available only to patients members and friends who are involved
care, in order to avoid complications who were referred to the eligible entity in a patient’s care. Others agreed that it
and possible readmission. The hospital by certain providers or suppliers. The is acceptable, appropriate, or even
may not, however, offer to transport a commenter recommended allowing an crucial to require providers to have
patient with whom it has no established eligible entity to limit transportation policies regarding financial or
relationship (either as an inpatient or only to patients from particular transportation need. One commenter
outpatient) either to the hospital’s own providers in the context of ACOs in the supported community-based need
facilities or to the facilities of a different MSSP. The commenter notes that ACOs criteria, rather than individual need.
provider or supplier. If a provider with participating in the MSSP do not benefit Another commenter believed that the
no established relationship with a from increased referrals or criteria should be based on the
patient provides or offers to provide overutilization, because the goal of that availability of and access to
transportation,14 there is a risk that a program is to improve quality while transportation, or to a driver willing to
purpose of the transportation is to lowering Medicare cost growth. The transport the patient. Another agreed
market its own services to the patient or commenter suggested that this condition with requiring the provider to maintain
induce referrals from the provider to should not apply to MSSP ACOs criteria, but urged OIG to avoid
whom the patient is being transported. because such ACOs are designed to burdensome requirements or extensive
As explained above, an eligible entity reduce spending, not increase it. Thus, documentation (e.g., a provider should
that does not itself provide health care increased referrals should not be a be allowed to use Medicaid as a proxy
services (such as a charitable concern. for showing financial need). This
organization, health plan, ACO, or other Response: We are not adopting the commenter also recommended allowing
entity) is not required to have an commenter’s suggestion. CMS different ways to show need (e.g., risk
established relationship with a patient administers the MSSP pursuant to of missing treatment, certain
in order to provide transportation that is section 1899 of the Act. In addition, medications making them unable to
protected by this safe harbor. CMS operates a number of models drive). One commenter stated that
We did not propose to exclude pursuant to its authority under section eligible entities should be able to set
transportation to referral sources, other 1115A of the Act. The MSSP and some caps on the amount of transportation
than potentially in the context of of the models operated pursuant to provided (e.g., an annual cap on the use
entities that we were considering fully section 1115A of the Act have waivers of transportation services).
or partially excluding from the of certain fraud and abuse laws, Response: As stated above, we have
definition of ‘‘eligible entity’’ (e.g., our including the anti-kickback statute. determined that eligible entities must
proposal to exclude home health Parties involved in the MSSP or models maintain a consistent policy for offering
providers from providing transportation under 1115A authority may not need free or discounted transportation. We
to their referral sources). Under the this safe harbor to provide decline to mandate the parameters for
Proposed Rule, and as we are finalizing transportation, if they meet all the this policy, other than the fact that it
in this final rule, an eligible entity can conditions set forth in an applicable must comply with other terms of this
transport patients to another provider or waiver for the program in which they safe harbor (including distance, and the
supplier that is a referral source; the are participating. prohibition on transporting only to
transportation offer, however, cannot be referral sources), and must be applied
Need for Transportation
contingent on the patient choosing a uniformly and consistently. For
In the Proposed Rule, we sought example, one practice might have a
referral source. For example, a hospital
comments on whether we should policy to ask any patient who schedules
could offer transportation services to its
require eligible entities to maintain any procedure that inhibits the patient’s
established patient diagnosed with
documented beneficiary eligibility ability to drive himself or herself home
cancer who needs to see an oncologist.
criteria. After consideration, we are whether that patient needs local
The hospital would need to provide
finalizing a requirement that eligible transportation assistance. Another
transportation to any oncologist that the
entities have a set policy regarding the practice might offer local transportation
patient chooses (subject to the hospital’s
availability of transportation assistance, assistance to any patient who has a
policy on distance), not only to the
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and must apply that policy uniformly history of missing appointments. Other
oncologists who are referral sources for
and consistently. However, eligible providers or suppliers might have
the hospital. This restriction holds true
entities are not required to maintain specific need criteria. Another provider
in networks. For example, if a hospital
individualized documentation for each might have a policy of never offering
will transport a patient to a clinical
patient to whom transportation is transportation unless the patient
14 We note that the considerations are different, provided. While not required to be specifically states that he or she cannot
as explained below, in the context of a shuttle protected under the safe harbor, get to an appointment due to a lack of
service. maintaining such documentation would transportation. We believe that the other

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requirements in this safe harbor should generous transportation assistance in detail below, we are separately
protect Federal health care programs program. We are not requiring entities to protecting shuttle services, and those
and beneficiaries, and that eligible document transportation assistance services are subject to fewer restrictions
entities should have the flexibility to provided, if it is in compliance with the than transportation offered to a
develop policies to suit their patient eligible entity’s policy (but again, we particular patient on an individualized
populations’ needs within those suggest it might be best practice to do basis.
requirements. However, certain so). Comment: Several commenters
eligibility criteria would not be expressed a concern that it would be
Modes of Transportation burdensome or impossible to screen
appropriate. For example, we do not
agree that a patient’s status as a We proposed to limit the form of patients to ensure that only established
Medicaid (or Medicare) beneficiary permissible transportation by excluding patients used a shuttle around a hospital
should be used as a proxy for air, luxury, and ambulance-level or extended campus.
establishing transportation need, in part transportation from safe harbor Response: In this final rule, we
because this would result in protection. Commenters generally expressly state that eligible entities
transportation being offered on the basis agreed with this proposal. offering a shuttle service would not be
of volume or value of Federal health Comment: Several commenters required to limit the service to
care program business. If the eligible generally agreed with our proposals to established patients.
entity has a need-based policy, the fact exclude air, luxury and ambulance-level
transportation. One commenter agreed Marketing
that a patient is a Medicaid (or
Medicare) beneficiary does not establish with excluding those types of We proposed several conditions
that he or she has a need for transportation, but recommended that related to marketing in connection with
transportation; nor does the fact that a we consider patient needs (e.g., some offering free or discounted local
patient is not a Medicaid (or Medicare) patients may be capable of riding a bus, transportation. We proposed that the
beneficiary establish a lack of while others might need a taxi). Some transportation assistance could not be
transportation need. For example, a commenters requested clarification that publicly advertised or marketed to
Medicaid beneficiary may have ready the safe harbor extends to third-party patients or others who are potential
access to affordable public public transport. One commenter noted referral sources, that no marketing of
transportation, while a patient with that excluding air transport is limiting health care items or services could
more financial resources may not. While for patients who must travel long occur during the course of the
eligible entities are free to tailor their distances for quality care, while another transportation, and that drivers or others
transportation programs to the needs of commenter suggested we should protect involved in arranging the transportation
their own patient populations and air travel if that is the usual mode of could not be paid on a per-beneficiary-
communities (including setting caps on transportation in the area. Another transported basis. We are finalizing
available transportation), they may not commenter suggested that unadvertised these proposals, with certain
do so in a way that is linked to status ambulance transport should be available clarifications.
as a Federal health care program when no other option is available. Some Comment: Commenters noted that
beneficiary. commenters requested that chair cars be signage on vehicles is important for
Comment: Several commenters stated permitted. safety. One commenter suggested that
that requiring eligibility documentation Response: We are finalizing our vehicles should be allowed to include
or a screening process for each patient original proposal. We agree that signs and pamphlets about services to
would be burdensome and would cause transportation in vehicles equipped for be received.
delays in the availability of transport. wheelchairs (other than ambulances) Response: As we stated in the
Some commenters cited privacy and third-party transportation, Proposed Rule, we agree that signage
concerns. Others stated that including public transportation, would designating the source of the
documentation requirements will deter be protected if it meets the other criteria transportation on vehicles used to
providers from offering the of the safe harbor. While there may be transport patients (or shuttles available
transportation. Others agree with individual cases (or communities) that to non-patients) is an important safety
documentation of need, with one justify air or ambulance-level feature and would not be ‘‘marketing,’’
commenter suggesting it is necessary for transportation, those situations would for purposes of the safe harbor.
OIG oversight. One commenter need to be considered on a case-by-case However, we respectfully disagree that
suggested that patient need should be basis. We recommend that providers or providers should be able to post signs or
established by patient self-declaration, suppliers seeking to use alternate forms give patients pamphlets or other
but that such need should be noted in of transportation request an advisory marketing or informational materials
the patient record or discharge plan. opinion. during transport. Any discussion of
Another supported ‘‘reasonable’’ Comment: One commenter generally services that patients may receive
documentation of need. supported the proposal to permit a should come from the health care
Response: As we explain above, an shuttle service but suggested that few, if provider or supplier, not the
eligible entity offering transportation any, restrictions be placed on hospital transportation provider. Information
must do so consistently and uniformly, shuttle service transportation offered in about other services that the provider or
in accordance with its own policy. If an the 30-day post-discharge or 7-day post- supplier might offer is precisely the type
entity believes that an inquiry as to ED-visit timeframes. of marketing this restriction strives to
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transportation need raises privacy Response: We recognize the prevent. We are willing to protect
concerns, the entity is free to offer importance of post-discharge care for transportation that helps patients get the
transportation without regard to need, patients. While the commenter used the care they need; we are not willing to
as long as it does so consistently. We term ‘‘shuttle service,’’ transportation protect transportation that is used as a
agree with commenters that geared to post-discharge care is less sales tool.
documenting need for each patient likely to be in the form of a shuttle and Comment: One commenter
could be burdensome, particularly for more likely to be offered to the patient recommended that MA organizations or
eligible entities that have a more on an individualized basis. As described other risk-bearing entities be allowed to

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advertise publicly the availability of through vouchers, or through cash which are deemed to be parts of urban
transportation. The commenter states reimbursement. areas under section 601(g) of the Social
that such advertisements would reduce Response: We agree with the Security Amendments of 1983 (Pub. L.
costs, and may be the only way to get commenters’ suggestions, which largely 98–21, 42 U.S.C. 1395ww (note)):
the information to low-income support our proposals. If transportation Litchfield County, Connecticut; York
populations. is offered via a driver or private County, Maine; Sagadahoc County,
Response: Individuals or entities company hired by the eligible entity, Maine; Merrimack County, New
seeking to avail themselves of this safe that eligible entity cannot pay the driver Hampshire; and Newport County,
harbor may not advertise the availability or person/entity involved in arranging Rhode Island. These definitions are
of the transportation. However, as for the transportation on a per-patient- intended to be consistent with the
explained above, we do not believe that transported basis (although it could pay physician self-referral law definitions of
all transportation offered by on the basis of total distance traveled by the same terms.
organizations such as a MA organization a vehicle). However, if transportation is Comment: Some commenters
would require the protection of this safe provided in the form of nonprivate proposed specific distances that are
harbor (e.g., when the transportation is transportation (such as taxi or bus), the farther than 25 miles. Proposals
being provided as a supplemental transportation would be paid for or included 35 miles, 50 miles, and 100
benefit). Every entity would need to reimbursed to individual patients miles. Some of these commenters
evaluate the terms of a transportation through, for example, taxi vouchers or proposed allowing the transportation at
program, on a case-by-case basis to bus fare, or cash reimbursement if the least within this expanded distance or
determine whether the statute is patient has a receipt to show that he or to the closest facility capable of
implicated. If it is not, safe harbor she incurred the cost of the providing the necessary care. Many
protection would be unnecessary. transportation. commenters recommended considering
Comment: Several commenters Comment: One commenter requested a greater distance than 25 miles for
requested that we clarify that providers clarification as to whether providers and suppliers in rural or
are permitted to distribute information acknowledging donors constitutes underserved areas, where patients travel
to patients who may need transportation marketing (e.g., a sign in the vehicle much greater distances to access
but would not otherwise know it is saying ‘‘donated by ABC Chevrolet’’). appropriate care. Commenters noted
available. Commenters variously Response: In the Proposed Rule, we that CAHs must be at least 35 miles
suggested, for example, that providers proposed prohibiting the marketing of away from the nearest hospital or other
be able to offer transportation health care items and services. We are CAH. Certain commenters suggested
proactively to patients who might need finalizing this proposal. If a donor is a that providers serving rural or medically
it, or permit statements that health care provider or supplier, or underserved communities should be
transportation is available subject to makes, markets, or sells health care exempt from any mileage limits. One
certain conditions. One commenter items or supplies, an acknowledgment commenter gave this example: In a rural
inquired whether information could be of that donor’s contribution would be area, a patient might go to a hospital for
on the provider’s Web site or in printed prohibited. If the donor is not a health an outpatient procedure that could be
materials. Another suggested the care provider or supplier, or does not done in an office; if the office is farther
requirement should be sufficiently sell or provide health care items or away than the hospital but
flexible to allow patients to learn about supplies, the acknowledgement would transportation is allowed, the patient
opportunities for transportation. not violate that condition of the safe
could receive care in a less expensive
Response: We agree with commenters harbor.
setting.
that informing patients that Response: This final regulation
‘‘Local’’ Transportation
transportation is available is not maintains the proposed 25-mile
marketing, if it is done in a targeted As we explained in the preamble to
the Proposed Rule, this safe harbor is distance for patients in an urban area
manner. For example, if a patient learns but expands the definition of ‘‘local’’ to
that he or she needs to come to a intended to protect ‘‘local’’
transportation. We proposed that if the 50 miles for patients in a rural area, as
followup appointment, or is scheduling defined in this rule. The mileage can be
a procedure that might require a safe distance that the patient would be
transported is no more than 25 miles, measured directly (i.e., ‘‘as the crow
ride home, it would be permissible to
then the transportation would be flies’’), which would include any route
ask if the patient has a reliable mode of
deemed to be ‘‘local.’’ We solicited within that radius (even if such route is
transportation. However, providers and
comments on whether 25 miles is an more than 25 or 50 miles when driven).
suppliers should not advertise the We arrived at our determinations of
availability of free or discounted appropriate distance, whether 25 miles
25 and 50 miles after considering input
transportation (including on Web sites should be a fixed limitation rather than
from commenters and additional
or in printed materials distributed to the a distance ‘‘deemed’’ to comply with the
consultation with our government
public). As we explain below, this rule safe harbor, and other reasonable
partners. We reviewed the United States
is slightly different for shuttle services. methods for interpreting the term
Department of Agriculture (USDA)
Comment: One commenter agreed that ‘‘local.’’ In response to comments, and
Economic Research Service’s (ERS) data
a provider or supplier could pay drivers as described in more detail below, we
on Frontier and Remote (FAR) ZIP code
or others involved in arranging the have decided to have separate distance
areas, developed using data from the
transportation on a mileage or other limits for rural areas and urban areas.
2010 census. In an article describing
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fixed-rate basis, but not per-beneficiary- We defined ‘‘rural area’’ as an area that
these FAR levels (of which there are
transported. Another requested that the is not an ‘‘urban area,’’ as defined in this
four), ERS explained that ‘‘[h]ealth care
safe harbor permit providers or rule. We defined ‘‘urban area’’ as: (a) A
access is the primary policy issue
suppliers to offer nominal public Metropolitan Statistical Area (MSA) or
motivating this research.’’ 15 FAR level
transportation fees (e.g., bus fare) to New England County Metropolitan Area
individual patients. Another commenter (NECMA), as defined by the Executive 15 John Cromartie, David Nulph, and Gary Hart,
advocated that we permit providers and Office of Management and Budget; or (b) Mapping Frontier and Remote Areas in the U.S.,
suppliers to reimburse patients directly, the following New England counties, Continued

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one includes ZIP codes in which the underserved as to particular types of Some commenters proposed including
majority of the population lives 60 health care services. However, we the nearest facility as an alternate (i.e.,
minutes or more from an urban area 16 believe using definitions of ‘‘rural area’’ 25 miles or to the nearest provider or
of 50,000 or more people. FAR level and ‘‘urban area’’ in this safe harbor that supplier who can provide the care).
four breaks down the travel time to are consistent with definitions of the Response: As explained above, we
other areas: not only are the majority of same terms used in connection with the have retained our proposed 25-mile
those residents 60 minutes or more from physician self-referral law at 42 CFR limit for patients in an urban area, but
urban areas with 50,000 or more people, 411.351 and 412.62(f)(1)(ii) will be have modified our original proposal to
they are 45 minutes or more from urban simplest for providers to work with and protect transportation up to 50 miles for
areas of 25,000–49,000 people, 30 encourage the widest use of this safe patients located in rural areas. As we
minutes or more from urban areas of harbor. also explain above, a condition that
10,000–24,999 people, and 15 minutes Individuals and entities anticipating a limits transportation to the nearest
or more from urban areas of 2,500–9,999 need to transport over longer distances provider or supplier could
people. According to the article, 6.5 and believing that they have sufficient unnecessarily limit patient choice, and
percent of the U.S. population is safeguards in place to avoid abusive application of such a standard could
classified as FAR level one, while 1.7 outcomes, such as steering of patients create a burden for patients or
percent is classified as FAR level four and inducements to obtain unnecessary providers.
(and thus, 93.5 percent of the care, may seek an advisory opinion for Comment: Certain commenters
population would not be classified as a determination on whether the program expressed a concern that a 25-mile limit
FAR). We note, MSAs contain at least is sufficiently low risk. could impede clinically integrated
one urbanized area of 50,000 or more We are sensitive to the fact that systems that span a greater distance
people. In conjunction with this data, patients living in rural areas may have from providing transportation among
we reviewed a Working Paper titled fewer health care providers and facilities in their systems.
‘‘Geographic Access to Health Care for suppliers in their immediate areas, and Response: The purpose of this safe
Rural Medicare Beneficiaries’’ that that transportation might provide these harbor is to protect free or discounted
presented research and data on how far patients with more choices and better local transportation. We do not consider
rural patients had to travel to access access to quality care. We note that the distances greater than 25 miles to be
health care.17 This paper included both requirement for a longer distance is that ‘‘local’’ in urban areas, or 50 miles in
median distance in miles and median the patient resides in a rural area. Thus, rural areas, for purposes of this safe
time in minutes and presented the data the eligible entity (or the provider or harbor. We understand that there may
in different categories: Selected supplier to whom the patient is be beneficial, low-risk transportation
diagnoses (e.g., dementia, congestive transported) may or may not be in a arrangements that the mileage limit will
heart failure, fractures, malignant rural area. exclude from protection under the safe
neoplasms) and procedures (e.g., We believe that other suggestions harbor. Entities desiring to implement
intubation for emergency, cardiac provided by commenters are not an arrangement that implicates the
surgery, radiation oncology, general appropriate for a safe harbor. For statute and does not meet the terms of
medical exam, dialysis). All diagnoses example, eliminating any kind of the safe harbor may submit an advisory
presented showed a median distance mileage or other limit would not give opinion request so that we can
under 50 miles. Only two procedures providers any kind of certainty as to determine, on a case-by-case basis,
showed a median distance over 50 whether they were offering ‘‘local’’ whether the arrangement is sufficiently
miles, and those were for patients transportation, as required by the safe low risk to be protected.
considered ‘‘isolated rural,’’ defined in harbor. We also do not believe that a Comment: We received comments
this paper as ‘‘in or associated with a requirement that transportation be to the with a range of reasons to eliminate any
rural town of fewer than 2,500.’’ We closest facility capable of providing fixed mileage limit. Commenters
believe that expanding the distance to treatment is appropriate. There is likely suggested that providers are in the best
50 miles for patients in rural areas to be uncertainty as to whether any position to develop mileage criteria that
should protect transportation that meets facilities were closer to the patient, reflect local characteristics; the distance
the vast majority of patients’ needs, whether those facilities provide the is irrelevant, but transportation should
while still being ‘‘local’’ for their needed service, whether such service is be allowed only in certain
communities. available within the time needed by the circumstances (e.g., severe weather); any
We believe that a 25-mile distance patient, and the like. We believe the two time or distance limit is arbitrary,
should be sufficient for patients in mileage limits that we are finalizing are prescriptive, or too stringent; and any
urban areas to access quality health sufficient to help patients access care time or distance could be appropriate,
care, and can be fairly characterized as while giving eligible entities a definite depending on the facts and
‘‘local.’’ We recognize that there may be test to apply to determine whether their circumstances. Some commenters
areas within urban areas, as we are transportation assistance meets the proposed using the provider’s primary
definining that term in this regulation, ‘‘local’’ requirement of the safe harbor. service area, or using longer distances
that are generally underserved, or Comment: Several commenters for rural or medically underserved
proposed allowing a hospital or other areas.
Amber Waves, Dec. 2012, Vol. 10, Issue 4, available provider to transport patients to the Response: While we understand that
at: http://www.ers.usda.gov/media/960626/ nearest facility capable of providing a set mileage limit is not a one-size-fits-
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datafeature.pdf. medically necessary items or service. all solution, we believe that a bright-line
16 The cited research uses the term ‘‘urban area’’

as described in this preamble, which is not


Some commenters specifically cited rule is easier for all parties to apply.
necessarily the same as ‘‘urban area’’ as defined in specialized care (such as radiation Eligible entities will benefit from having
the final regulation. oncology) or a specific facility type (e.g., the confidence that their arrangements
17 Leighton Chan, MD, MPH, L. Gary Hart, Ph.D.,
for IHS beneficiaries, Indian tribe, tribal fit within the safe harbor. We discuss
David C. Goodman, MD, Geographic Access to
Health Care for Rural Medicare Beneficiaries
organization, or urban Indian our rationale for not implementing
(WWAMI Rural Health Research Center, Working organization health facility), which certain alternatives proposed by
Paper #97, April 2005). could be farther than 25 miles away. commenters elsewhere in this rule.

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Comment: A number of commenters area, which is consistent with the and without any tie to referrals, the
supported an approach referenced in the definition of ‘‘rural area,’’ as defined in costs should not be shifted to any payer,
Proposed Rule of permitting the physician self-referral law. individual, or other provider or
transportation offered to patients within supplier. This prohibition is not
Prohibition on Cost-Shifting
the primary service area of the provider intended to bar entities from voluntarily
or supplier (or other location) to which We proposed that the eligible entity joining together to offer transportation.
the patient would be transported. One of bear the costs of the free or discounted Investing in transportation is not
these commenters suggested defining local transportation services, and not necessarily different than making any
‘‘primary service area’’ as any shift the burden of these costs to other investment (and donating
jurisdiction from which the provider or Medicare, a State health care program, transportation is not different than
supplier receives at least 10 percent of other payers, or individuals. Many making any other donation). For
its patients. Some commenters noted commenters supported this example, a charity might donate a
that time or distance measurements vary requirement, but some asked for specific vehicle to a hospital, or a health system
too much in different areas (e.g., it could clarifications. or an ACO might purchase vehicles that
take an hour to travel 25 miles through Comment: One commenter asked that would be available for use by its
an urban area, but only 20 minutes to we clarify that transportation offerors providers or suppliers (at their cost
cover the same distance in a rural area). cannot shift costs to third-party vendors pursuant to the safe harbor requirement
Likewise, argued a commenter, most of (e.g., ambulance providers). One that the eligible entity bear the costs of
a provider’s patients might be within a commenter recommended that the transporation) to transport their
25-mile radius in an urban area, but that transportation offerors be required to patients (i.e., the ACO or health system
same radius might include less than half report incurred costs on cost reports to would not be acting as the eligible
of a provider’s patients in a rural area. CMS. entity; the transporting provider or
Response: We considered this Response: We do not believe it is supplier would be). Any agreement
approach, but we maintain that using a feasible or necessary to require parties enter into to make this
mileage limit is more appropriate. We specifically in this final rule that investment would not be covered under
agree that time and distance transportation offerors not shift costs this safe harbor (which protects the
measurements, and providers, suppliers, onto third-party transportation vendors. transportation itself), but it also would
and patients within those time or First, we believe that our proposed not disqualify the transportation from
distance limits, vary by region. prohibition on shifting costs and the protection of this safe harbor, as
However, we believe that by using a set requiring the transportation offeror to long as the terms of the agreement
mileage limit, which now includes the bear costs itself covers the commenter’s would not result in transportation that
original 25-mile proposal as well as a concern. Moreover, this safe harbor fails to meet the conditions of the safe
50-mile distance for patients in rural protects only the offering, giving, harbor (e.g., if the agreement involved
areas, we are balancing the need for soliciting, and receiving of the tying the availability of transportation to
patients to get local transportation for transportation. It does not protect referrals). Parties would need to ensure
services, and the certainty that comes behind-the-scenes arrangements to that the agreement does not violate the
with a bright-line rule. implement the transportation. Thus, if a anti-kickback statute or other fraud and
Comment: Certain commenters hospital were to shift the costs of its abuse laws.
support the 25-mile limit as a transportation program to an ambulance
‘‘deeming’’ provision. In other words, 25 provider under an explicit or implicit Shuttle Transportation
miles would always be acceptable, but threat of withholding future referrals, We sought comments on whether we
greater distances would be permissible such activity could still violate the anti- should separately protect a second form
under appropriate circumstances (e.g., a kickback statute and would not be of transportation akin to a shuttle
rural or specialized facility that is protected under this safe harbor. service. We received a number of
farther than 25 miles away). Whether transportation costs should be comments about offering a shuttle
Response: While we have adopted reported on cost reports is outside the service, and which of our proposed safe
fixed mileage limits for the reasons scope of this rulemaking; however, any harbor criteria should, or should not,
specified above, rather than the deeming reporting of the cost of transportation apply to that form of transportation. In
concept that we proposed in the that would serve to shift such costs to short, this final rule separately protects
Proposed Rule, we did expand the Federal health care programs would a shuttle service under the safe harbor.
distance to 50 miles for patients in rural take the transportation out of the Some safeguards will be the same, and
areas. Again, these distance limits protection of this safe harbor. others will be different, compared to the
preserve the concept of ‘‘local’’ Comment: One commenter suggested more personalized form of
transportation, while accommodating that providers should be permitted to transportation contemplated by this safe
transportation needs greater than our enter into cost-sharing arrangements harbor. First, we interpret the term
original proposal of 25 miles for patients with local or state entities, or with ‘‘shuttle’’ to be a vehicle (not air, luxury,
in rural areas. We may consider other nonprofit organizations or charities. or ambulance) that runs on a set route,
types of transportation arrangements in This commenter believes providers on a set schedule. Second, the
future rulemaking. should not be required to bear the ‘‘full’’ ‘‘established patient’’ requirement will
Comment: One commenter does not costs. Another commenter noted that not apply to shuttle services. Third, we
believe ‘‘rural’’ or ‘‘underserved’’ should smaller practices should be able to pool are not mandating where the shuttle can
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be defined, both because the commenter resources to offer transportation. or cannot make stops, other than
claims that federal definitions of ‘‘rural’’ Response: We agree that providers continuing to require that the shuttle
fail to address communities’ unique and suppliers should not have to bear transportation be local. Because we
barriers, and because ‘‘local’’ should the full cost of transportation, if they anticipate that shuttle routes may
include the service line’s service area. can get donations or contributions from include multiple stops, ‘‘local’’ would
Response: We are relying on a appropriate sources. However, in the mean that there are no more than 25
definition of ‘‘rural’’ for the rule that absence of an agreement among entities miles between any stop on the route and
includes anything outside of an urban to share costs, entered into voluntarily any stop at a location where health care

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items or services are provided, when example, we expect many shuttles CMP is triggered if the person providing
measured directly. If any stop is in a would be available to employees of the the remuneration knows or should
rural area, the distance would be up to eligible entity or visitors to one of the know that it is likely to induce the
50 miles from that stop. Thus, if a health eligible entity’s facilities as well as to beneficiary to order the item or service
system runs a shuttle that stops at a patients. If the entity furnishing the from a particular provider, practitioner,
hospital, a public transportation stop shuttle service chooses also to make it or supplier. For example, if a hospital
(the only stop in a rural area), a grocery available to the general public, we do were to offer a beneficiary remuneration
store, and a clinic, all stops other than not believe that this would materially post-discharge to follow up with a
the public transportation stop must be increase the potential for abuse. Other physician (without regard to who that
within 25 miles of the hospital and the safeguards (e.g., restrictions on physician might be, and without
clinic (if measured directly, without marketing) limit the risk that the shuttle recommending a particular physician or
regard for intervening stops), and the would be used to recruit new patients. group), the beneficiary inducements
hospital and the clinic must be within Should an eligible entity prefer to limit CMP would not be triggered and no
50 miles of the transportation stop in shuttle services to established patients, exception would be necessary. In
the rural area. Fourth, the marketing such a limitation would not be contrast, an entity like a pharmaceutical
prohibitions apply to shuttle services, prohibited under this safe harbor. manufacturer, which is not a provider,
except that the schedule and stops can However, it is not a requirement. (3) We practitioner, or supplier, could
be posted. The rest of the requirements decline to adopt the recommendation nonetheless implicate the statute if it
of the safe harbor (e.g., eligible entity that the shuttle be required to stop at offered or gave remuneration to a
requirements, other marketing, and the providers unaffiliated with the provider beneficiary that it believed would be
prohibition on cost-shifting) all apply to or supplier offering the shuttle service. likely to induce the beneficiary to order
shuttle services. We summarize the We are also not approving (or an item or service from a particular
comments received below and provide disapproving) particular types of stops provider, practitioner, or supplier (e.g.,
additional details. as appropriate for a shuttle service. We to choose a particular physician or
Comment: A number of commenters believe that such requirements would be pharmacy). With that background, the
expressly agreed with our proposal to unworkable in a safe harbor. For following section summarizes the
allow shuttles, and others implicitly example, if a hospital in an urban area comments we received on each of the
agreed by commenting on other offered a shuttle in roughly a 10-mile exceptions proposed in the Proposed
requirements (such as the established radius around the hospital, there could Rule.
patient requirement) in the context of a be dozens, if not hundreds, of
provider running a shuttle. One 1. Copayment Reductions for Outpatient
unaffiliated providers, practitioners, or Department Services
commenter requested that we clarify suppliers on or near that route, as well
that providers and suppliers can as a variety of stops that are included We proposed to incorporate the
contract with third parties to run primarily as patient pick-up locations. statutory exception set forth at section
shuttles. Another commenter requested We believe the eligible entity offering 1128A(i)(6)(E), which permits hospitals
protection of a shuttle, bus, or van route the transportation is in the best position to give reductions in copayment
that includes neighborhoods served by a to determine the types of shuttle stops amounts for certain outpatient
hospital, public transportation stops, that are appropriate for the applicable department (OPD) services. The
and the hospital campus or other community and that the safeguards statutory cite to the definition of
hospital campuses. One commenter included in the final rule are sufficient ‘‘covered OPD services’’ was outdated,
urged us to require that a shuttle must to mitigate risks associated with offering so we proposed to use the current
transport patients to providers other shuttle transportation. statutory reference. We received no
than those affiliated with the eligible comments on this proposal, and we are
entity running the shuttle. C. Civil Monetary Penalty Authorities: finalizing it, as proposed.
Response: We agree that shuttle vans Beneficiary Inducements CMP
2. Promotes Access/Low Risk of Harm
or buses should be permitted under this When reviewing comment summaries
safe harbor, and that some different and responses below, it is important to Section 1128A(i)(6)(F) of the Act
safeguards should apply. We offer the remember what the beneficiary includes an exception that protects ‘‘any
following responses to specific inducements CMP prohibits, in contrast other remuneration which promotes
comments. (1) We would not mandate to certain other fraud and abuse laws, access to care and poses a low risk of
who runs the shuttles (whether it is the such as the anti-kickback statute. First, harm to patients and Federal health care
eligible entity or a contractor of the the beneficiary inducements CMP programs (as defined in section 1128B(f)
eligible entity operating the shuttle prohibits inducements only to Medicare and designated by the Secretary under
service). (2) For various reasons, we are and State health care program 18 regulations).’’
not requiring that the shuttle be limited We note that other exceptions to the
beneficiaries. Second, it prohibits
to established patients. Unlike door-to- beneficiary inducements CMP, and
inducements to those beneficiaries only
door transportation in which a driver is some safe harbors to the anti-kickback
if the offeror knows or should know the
sent to pick up a specific patient, a statute (which are incorporated by
inducement is likely to influence the
shuttle would run on a regular route. reference as exceptions to the
beneficiary to receive a reimbursable
We believe it would be burdensome if beneficiary inducements CMP), may
service from a particular provider,
we required shuttle drivers to determine cover activities or arrangements that
practitioner, or supplier. Unlike the
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whether individuals using the shuttle arguably ‘‘promote access to care and
anti-kickback statute, which prohibits
were established patients of one of the pose a low risk of harm to patients and
offering or giving remuneration to
facilities where the shuttle would stop. Federal health care programs.’’ This
induce beneficiaries to order an item or
Also, a shuttle service may be used for exception should be read in the context
service, the beneficiary inducements
reasons other than to obtain healthcare of those more specific exceptions and
items or services, or to obtain such 18 All references to ‘‘State health care program’’ in safe harbors: We would look to other
items or services from a particular this final rule rely on the definition of that term applicable exceptions to consider
provider, practitioner, or supplier. For found at section 1128(h) of the Act. whether the remuneration in question

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poses a low risk of harm. Thus, a. Promotes Access to Care vaccines, and managing chronic
activities and arrangements that are The Term ‘‘Care’’ conditions. If the remuneration
addressed by another beneficiary promotes access to care, and is low risk,
inducements CMP exception or a safe In the Proposed Rule, we it would be protected. The exception
characterized ‘‘care’’ as ‘‘medically applies to a prohibition on
harbor and meet the elements of the
necessary health care items and remuneration that is likely to influence
applicable safe harbor or exception
services.’’ 79 FR 59717, 59725 (Oct. 3, a beneficiary to order or receive items or
would be considered to be low risk
2014). We also solicited comments on services from a particular provider,
under this exception. For example, one whether we should interpret ‘‘care’’
type of remuneration cited by numerous practitioner, or supplier for which
more broadly to include nonclinical payment may be made by Medicare or
commenters that could promote access care that is reasonably related to
to care is free transportation. We have Medicaid. As explained above, we
medical care, such as social services. Id.
set out conditions in the anti-kickback Comment: Some commenters believe it therefore follows that the
statute safe harbor for local supported protecting remuneration that ‘‘care’’ alluded to in the exception is
transportation that we believe are promotes access to nonclinical care that care provided by the particular
necessary for such transportation to be is reasonably expected to affect the provider, practitioner, or supplier,
‘‘low risk.’’ If a local transportation patient’s health (e.g., dietary counseling, which is payable by Medicare or a State
arrangement did not meet the social services). One commenter health care program. As further noted
requirements of the safe harbor (e.g., it suggested that we should broaden our above, we are defining the term ‘‘access
would be long-distance transportation, interpretation to include nonclinical to care’’ as access to items or services
or transportation that is advertised), it care and protect any activity related to payable by Medicare or a State health
would be unlikely to be low risk under care that is encouraged through CMS’s care program. We decline to define
Medicare Star Ratings system. Another ‘‘care’’ more broadly because the
this exception. However, we recognize
commenter recommended that the statutory exception provides no
that each arrangement should be subject
exception should include access to guidance as to what constitutes ‘‘care,’’
to an analysis of the facts and
nonclinical services reasonably related beyond that which is covered by these
circumstances. For example, if a
to treating, managing, or preventing a programs, or what other kinds of care
transportation arrangement did not meet should be included. Notwithstanding
all conditions of the safe harbor, but had condition identified in a published
recommendation of the U.S. Preventive our conclusion on this point, we will
different safeguards in place, it could be continue to monitor the changing
Services Task Force. Another
low risk under this exception. We note, payment and health care delivery
commenter suggested that promoting
however, that this exception does not landscape for possible future
access to nonclinical care fosters
apply to the anti-kickback statute. exceptions. In addition, we emphasize
efficiency and quality improvement
Entities desiring to enter into goals of integrated care arrangements. that individuals and entities can still
transportation arrangements that do not Response: At a high level, we agree help and encourage beneficiaries to
meet the requirements of the anti- with the commenters who suggest that access nonpayable care without
kickback safe harbor may wish to seek certain types of nonclinical items and implicating the beneficiary inducements
an advisory opinion. services can improve overall health and CMP. For example, individuals and
For activities and arrangements that help meet quality-improvement goals. entities can provide patients with
are not addressed by a more specific However, after considering comments objective information (such as
safe harbor or exception, anyone that expressly addressed this question, educational materials or other
asserting this exception as a defense in combination with how this term resources) about community resources.
will have the burden of presenting affects other aspects of the exception, Moreover, when items or services are
sufficient facts and analysis for OIG to we do not agree that the term ‘‘care’’ in not reimbursable by Medicare or State
determine that the arrangement this exception should be expanded health care programs, the statute would
promoted access to care and posed no beyond items and services that are be triggered only if the offeror of the
more than a low risk of harm to patients payable by Medicare or a State health remuneration knew or should have
and the Federal health care programs, as care program. For clarity, because some known that the remuneration was likely
described in this Final Rule. State health care programs (such as to influence a Medicare or State health
Medicaid) cover some services that are care program beneficiary to receive
In the Proposed Rule, we proposed not strictly medical (such as personal reimbursable services from a particular
certain interpretations of the statutory care services for beneficiaries who are provider, practitioner, or supplier. For
language to inform our development of unable to care for themselves), we are example, a MA organization or a Part D
regulatory text. We also solicited revising the standard to encompass plan could provide remuneration to its
comments on a number of specific items and services that are payable by enrollees to help them access
aspects of the statutory language. The Medicare or a State health care program, nonpayable care, without implicating
responsive comments fall into three rather than by reference to medical the beneficiary inducements CMP; MA
general categories: (1) What constitutes necessity. Thus, when we refer to ‘‘care’’ organizations and Part D plans are not
‘‘care;’’ (2) what it means to ‘‘promote in the context of ‘‘access to care’’ providers, practitioners, or suppliers,
access’’ to care; and (3) what type of throughout the following discussion, we and under ordinary circumstances
remuneration poses a low risk of harm mean access to items and services that remuneration from them to access
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to patients and Federal health care are payable by Medicare or a State nonpayable items or services would not
programs. We also received questions health care program for the beneficiaries be likely to induce a beneficiary to use
about types of programs or arrangements who receive them. a particular provider, practitioner, or
that might meet the exception, or other In response to the comment regarding supplier for an item or service payable
general questions. We address these the Medicare Star Ratings system, we by Medicare. Likewise, an employee in
comments in turn, and we intend to note that the activities encouraged a physician’s office could work with
strictly interpret the language of this under this system include many types of Medicare or State health care program
exception, as described in detail below. care, such as health screenings, patients to refer them to resources in

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their communities (e.g., for assistance beneficiary would require or whether harm). For purposes of this exception,
with housing, food, or domestic such services are medically necessary. we believe a necessary safeguard to
violence counseling). Providing these Two commenters suggested that the protect both patients and Federal health
educational or informational services to standard would be burdensome for care programs is to limit the scope of the
patients would not implicate the health plans, pharmacy benefit exception to remuneration that
beneficiary inducements CMP. managers, and OIG because it would promotes access to items and services
Comment: Commenters requested that require patient-specific reviews by that are payable by Medicare or a State
the exception protect remuneration in individuals with medical expertise, and health care program. As we note
the form of the provision of nonclinical would exclude items that are elsewhere, we will continue to monitor
items that improve medical care or are ‘‘reasonably related’’ to medical care. the changing health care delivery and
reasonably related to medical care. Response: We did not propose payment landscape, as well as changing
Among the nonclinical items limiting the exception to remuneration understandings of the relationship
commenters suggested should be that is medically necessary; the between traditional health care services
permitted are health and wellness- remuneration must increase the and non-traditional services that
related technology hardware and beneficiary’s ability to obtain care and improve health, and consider whether
software, computer and smartphone pose a low risk of harm. We do not additional or revised exceptions are
applications, home monitoring devices, believe the restriction we proposed necessary in the future.
telemedicine capability, nutritional would exclude items or services given
services (i.e., meals or meal preparation before seeing a doctor. Remuneration The Term ‘‘Promotes Access’’
services), health and wellness coaching, may come from any individual or entity We proposed that the exception
mental or physical activity initiatives, to facilitate a beneficiary’s obtaining would include only remuneration that
social services, legal services, Internet care, as defined herein, from a provider, ‘‘improves a particular beneficiary’s
classes, language instruction, and practitioner, or supplier for the first ability to obtain medically necessary
discount programs that tie health and time. For example, if a patient makes an items and services.’’ We solicited
wellness achievements to the receipt of appointment with a physician practice, comments on multiple aspects of this
retail items and services. the practice may send the patient a proposal. We asked whether we should
Response: We note that the question monitoring device (such as a blood interpret ‘‘promotes access’’ more
of whether the form of remuneration can pressure cuff, heart rate monitor, or broadly, to include encouraging patients
be a payable item or service is a purchase code for a smartphone app) to to access care, supporting or helping
different question from the ‘‘care’’ to collect health data before the patients to access care, or making access
which access is promoted by the appointment. As we explain above, we to care more convenient than it
remuneration. A number of commenters revised our interpretation of ‘‘care’’ from otherwise would be. As we explain in
provided suggestions of beneficial items medically necessary items or services to greater detail below, many of the
or services (i.e., forms of remuneration) items or services payable by Medicare or comments that we received proposing a
that are nonpayable by Medicare or a State health care program. We do not broader interpretation sought protection
State health care programs. It is possible believe it would be burdensome for for remuneration that could fit within
that any of the examples of health plans or others to be familiar our original proposal. After considering
remuneration above would not violate with the types of items or services that all of the comments, we decline to adopt
the CMP under appropriate are payable by these programs. Further, a broader interpretation of ‘‘promotes
circumstances. If the provision of an as we explain in greater detail below, access’’ than we proposed (subject to
item or service is not likely to influence we believe programs can be developed our revised definition of ‘‘care’’), but we
a beneficiary to choose a particular at the beneficiary-population level for note that items or services that support
provider, practitioner, or supplier, it greater efficiency. With that said, we or help patients to access care, or make
does not implicate the statute. The would not protect remuneration that access to care more convenient than it
provision of remuneration that does would be likely to influence a patient to otherwise would be often would meet
implicate the statute could be protected access unnecessary care from a our original proposed interpretation. We
by this or another exception, if all particular provider, practitioner, or also asked whether the remuneration
conditions of the exception are met. In supplier. As a separate matter, as we would have to promote access to a
evaluating a particular arrangement for explain above, the remuneration itself particular beneficiary or whether it
the provision of remuneration to does not need to be payable items or should also apply to a defined
beneficiaries under this exception, we services; the remuneration must beneficiary population. We have
would consider whether the promote access to such care. determined that the exception should
arrangement promotes access to care Comment: One commenter suggested apply to remuneration that promotes
(i.e., items or services payable by that restricting the exception to access either to a particular individual
Medicare or a State health care program) remuneration that promotes access to or to a defined beneficiary population.
and is a low risk of harm to patients and medically necessary care conflicts with Comment: Some commenters
Federal health care programs, in the suggestion that the remuneration supported protecting remuneration
accordance with the guidelines set forth could promote access to nonclinical (including what some commenters
here. care and is not required by statute. characterized as programs to offer
Comment: Some commenters Response: We agree that we could not remuneration) to promote access to care
disagreed with limiting the exception to adopt both standards. The standard that for a particular beneficiary population,
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access to care in the form of items and we are adopting protects remuneration as well as individual beneficiaries. One
services that are medically necessary. that promotes access to care (items and rationale offered to expand the
One commenter suggested that tying services that are payable by Medicare or protection to remuneration that
access to care to ‘‘medically necessary a State health care program); we promotes access to care for a beneficiary
items and services’’ would exclude solicited comments on whether our population is to facilitate use of the
items or services given before seeing a proposal should be expanded to apply exception operationally; the commenter
doctor, because the provider would not to remuneration that promotes access to suggested that lines can be blurred
necessarily know what services the nonclinical care (and poses a low risk of between what is offered on an

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individual basis versus what is offered Comment: We received numerous beneficiary’s ‘‘ability’’ to access care
to a defined group. One commenter comments generally supporting the (though we note, the preventive care
noted that a broader interpretation of concept of broadly interpreting the exception 20 does protect incentives to
the individual(s) for whom a program definition of ‘‘promotes access to care’’ seek preventive care). For example, if a
might promote access to care allows for to encompass encouraging patients to patient had a health condition for which
the development of innovative access care, supporting or helping a smoking-cessation program was a
programs. One commenter supported patients to access care, or making access payable service, under this exception, a
population-specific programs for free or to care more convenient for patients provider could offer free child care to
discounted services, such as than it otherwise would be. Commenters the patient so that the patient could
participation in smoking cessation, suggested that the broader definition is attend the program, but the provider
nutritional counseling, or disease- justified, in light of the shift toward could not give the patient movie tickets
specific support groups. coordinated or integrated care that or any other reward for attending a
Response: We agree with the depends on patient engagement. session or series of sessions. A patient
commenters that the exception should Commenters further suggested that a might not be able to attend the
apply to remuneration that promotes more narrow definition could exclude appointment without child care
access to care for a defined beneficiary many types of beneficiary incentives assistance, but the movie tickets do not
population, and not be limited to that would help patients to access care. improve the patient’s ability to attend
remuneration offered on an individual Another commenter expressed concern the appointment. Other examples
patient-by-patient basis. With that said, with a broad definition, and provided by commenters could fit in the
the form of remuneration does not recommended that OIG adopt a standard exception, under appropriate
matter (as long as it is an item or service, for medical necessity similar to the one circumstances. Transportation
and not cash or a cash equivalent, and Medicare uses and clarify how it would assistance was a common request from
not a copayment waiver), and could be enforced. Commenters suggested commenters. If a provider, practitioner,
include participation in smoking specific examples of types of or supplier offered local transportation
cessation, nutritional counseling, or remuneration that should fit into the or parking reimbursement to patients for
disease specific support groups, but the definition of ‘‘promotes access’’ to care, appointments for items or services
remuneration would have to comply such as transportation, self-monitoring payable by Medicare or a State health
with the other prongs of the exception: tools, post-discharge contacts, and care program, such remuneration would
It must promote access to items or incentives to be proactive for health care improve a beneficiary’s ability to access
services that are payable by Medicare or needs. that care.21 Self-monitoring tools also
a State health care program (and pose a could promote access to care. For
low risk of harm to patients and Federal Response: We believe that
example, a hospital might send a patient
health care programs). Such an analysis interpreting ‘‘promotes access to care’’
home with an inexpensive device to
would depend on the facts and as improving a particular beneficiary’s
record data, such as weight or blood
circumstances. For example, a primary [or, as noted above, a defined
pressure, that could be transmitted to
care group practice might purchase and beneficiary population’s] ability to
the hospital or the patient’s physician.
make available to its diabetic patients a obtain items and services payable by This remuneration could increase the
subscription to a Web-based food and Medicare or a State health care program beneficiary’s ability to capture
activity tracker that includes is sufficiently broad. We appreciate the information necessary for followup care
information about healthy lifestyles. commenters’ desire for a broad and to comply with the treatment plan.
Depending on the cost of this definition of ‘‘promotes access,’’ and Post-discharge contacts limited to
subscription, it could constitute upon review of the comments, we have communications with the patient
remuneration to the patient. This determined that some of the phrasing ordinarily would not constitute
remuneration would promote access to about which we solicited comments remuneration and thus would not
care because it would help the patient (e.g., ‘‘helping patients to access care’’ require the protection of an exception to
understand and manage the interaction or ‘‘making access to care more the CMP.
between lifestyle, disease, and convenient’’) could be included in the We also believe that the definition we
prescribed treatment and would create a concept of improving a beneficiary’s are finalizing is broad enough to
record that would facilitate interactions ability to access care. We recognize that facilitate coordinated or integrated care.
with the physician for future care- there are socioeconomic, educational, A goal of coordinated care is to improve
planning. In other words, the service is geographic, mobility, or other barriers the delivery of medically necessary care
a tool that patients would use to access that could prevent patients from getting (and eliminate medically unnecessary
care and treatment because it helps necessary care (including preventive care). If remuneration associated with a
them access improved future care- care) or from following through with a coordinated care arrangement meets the
planning by their physican. In contrast, treatment plan. Our interpretation of requirement of being low risk and helps
an ophthalmologist could not offer a items or services that ‘‘promote access the patient to access necessary care, the
general purpose $20 debit card to every to care’’ encompasses giving patients the remuneration could fit in this exception.
patient who selected him as a surgeon tools they need to remove those barriers.
to perform cataract surgery because the As we discuss below, this interpretation 20 The ‘‘preventive care exception’’ is a statutory

debit card does not help the patient would not, however, incorporate the exception at section 1128A(i)(6)(D), and an
access care, and remuneration that is concept of rewarding patients for exception to the definition of ‘‘remuneration’’ at 42
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accessing care; the exception protects CFR 1003.110.


cash or a cash equivalent 19 is not low 21 Note, however, that the remuneration must also
risk. items or services that should improve a be low risk. In this final rule, we have included a
patient’s ability to access care and safe harbor to the anti-kickback statute that protects
19 OIG considers ‘‘cash equivalents’’ to be items treatment, not inducements to seek care. local transportation that meets certain
convertible to cash (such as a check) or that can be Thus, some suggestions from requirements. As noted above, any remuneration
used like cash (such as a general purpose debit that meets the requirements of a safe harbor is also
card, but not a gift card that can be redeemed only
commenters would not fit into our excepted from the beneficiary inducements CMP.
at certain stores or for a certain purpose, like a definition. Incentives to be proactive for The safeguards set forth in that safe harbor would
gasoline gift card). health care needs might not improve a help ensure that the remuneration is low risk.

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We recognize that the exception does Comment: Several commenters commenter specifically requested that
not include inducements to seek care. recommended that the definition of the exception include pharmacy
However, we note that items of nominal ‘‘promotes access’’ should permit programs that promote compliance with
value do not require an exception. See remuneration that promotes compliance medication regimens. Some commenters
Special Advisory Bulletin: Offering Gifts with a treatment plan, or programs that suggested that allowing targeted
and Other Inducements to Beneficiaries, promote adherence to medication incentives would promote adherence
August 2002 (2002 Special Advisory therapy (in contrast to the previous and reduce utilization of high-cost
Bulletin), available at: http://oig.hhs. comment, which suggested that a services and support similar goals
gov/fraud/docs/alertsandbulletins/SAB treatment plan should be required as a articulated in the ACA. Another
GiftsandInducements.pdf. In the 2002 condition of any remuneration commenter recommended that we avoid
Special Advisory Bulletin, we stated our permitted by this exception). One such imposing specific safeguards, as long as
interpretation that the CMP permits commenter said that, if permitted, the the incentives do not steer patients to a
inexpensive gifts (other than cash or remuneration to promote compliance particular provider or supplier. Some
cash equivalents) of no more than $10 with a treatment plan must be part of a commenters note that incentive
in value individually or $50 in value in written followup plan. programs are effective in particular
the aggregate annually per patient. Response: We agree that some forms settings (e.g., the Alaska Native and
Concurrently with the issuance of this of remuneration that remove American Indian community and in
final rule, we are announcing an impediments to compliance with a medication adherence programs). One
increase in these limits, based on treatment plan could constitute commenter noted that similar programs,
inflation, to $15 for an individual gift promoting access to care and could fit using incentives of nominal value, have
and $75 in value in the aggregate within the exception (as long as the been effective. Other commenters
annually per patient. We are mindful remuneration also is low risk, as proposed specific safeguards, discussed
that some CMS models permit explained below). Items that are mere further below.
incentives to seek care through waivers rewards for receiving care, as opposed Response: As we address above, we
of the beneficiary inducement CMP. At to items or services that facilitate access have determined that inducements to
the present time, methods used in these to that care, would not meet the comply with treatment or rewards for
models are being tested to learn what definition of ‘‘promotes access’’ to care. compliance with treatment do not
might improve quality and patient For example, remuneration in the form ‘‘promote access to care’’ and thus are
outcomes without increasing costs. We of an item that dispenses medications at not protected by this exception. We note
will continue to monitor the results of a certain time for a patient could meet however, that some of the comments
such programs and will consider the exception because it is a tool that above relate to activities that might not
whether new or expanded exceptions enables the patient to access the right trigger liability under the statute. For
are warranted in the future. drugs at the appropriate dosage and example, if an incentive would not be
Comment: One commenter suggested time. Reimbursing parking expenses or likely to influence a patient to use a
that the definition of ‘‘promotes access providing free child care during particular provider, practitioner, or
to care’’ should require compliance with appointments also could promote access supplier, the incentive would not
a particular treatment plan, and prohibit to care and help a patient comply with implicate the beneficiary inducements
suggestions of specific providers and a treatment regimen. In contrast, CMP. Likewise, if the remuneration is of
suppliers. offering movie tickets to a patient nominal value, it would not implicate
Response: We respectfully disagree whenever the patient attends an the statute (again, because items and
with both suggestions. First, the appointment would not fit in the services with a low retail value are
commenter seems to imply that the exception; such remuneration would be unlikely to influence the beneficiary to
exception is available only after the a reward for receiving care and does not choose a particular provider,
patient has an established care plan. help the patient access care, or remove practitioner, or supplier). If an
However, the exception also would a barrier that would prevent the patient individual or entity desires to offer a
protect remuneration that promotes from accessing care. We do not intend program that it believes would be
access in the first instance, and thus no to require that remuneration that beneficial but might implicate the
treatment plan would exist. With removes an obstacle to a patient’s ability beneficiary inducements CMP, the
respect to the second suggestion, if there to comply with a treatment plan be part advisory opinion process remains
is no likelihood of influencing a of a written followup plan because we available.
beneficiary to use a specific provider or do not believe that remuneration with Comment: Some commenters
supplier, the statutory prohibition this purpose should be different than submitted examples of remuneration
would not be triggered, and complying any other remuneration permitted under that they believed should be allowed as
with an exception would not be the exception. In other words, if incentives to comply with a treatment
necessary. remuneration promotes access to care— regimen. One commenter suggested that
whether the patient is at the beginning incentives such as computer/
Compliance With a Treatment Plan smartphone apps, gift cards, and fitness
of the course of care or is in the middle
As we explain in responses to the of a treatment plan—and is low risk as trackers would encourage compliance
various comments below, rewards for described below, the remuneration can and that similar rewards were approved
accessing care, including compliance meet the exception. in advisory opinions, citing OIG
with a treatment plan, do not ‘‘promote Comment: We received a number of Advisory Opinion Nos. 12–14 and 12–
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access’’ to care. However, remuneration comments addressing our stated 21. One commenter gave an example of
that helps a patient comply with a concern that rewards offered by a lottery: Only patients who are in
treatment plan (i.e., removes an providers or suppliers to patients compliance with a treatment regimen
impediment or otherwise facilitates purportedly for compliance with a may enter, and then even fewer will win
compliance with a treatment plan) treatment regimen pose a risk of abuse. (though the payout could be significant).
could promote access to care. The Some commenters supported allowing Commenters offered a variety of
following comments and responses remuneration that encourages patient examples of incentives or rewards that
address these issues. participation and compliance. One they believed should be protected under

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the exception, such as: Rewards for particular services without influencing of their organization as an ACO or risk-
routine exercise, gifts by health plans to members to use particular providers or bearing provider, nor should they be
incentivize enrollees to obtain suppliers, the beneficiary inducements permitted, by virtue of this exception, to
preventive services or achieve CMP is not implicated. If the incentives provide incentives that do not promote
benchmarks for controlling chronic would influence members to use a access to care. Once again, however, we
conditions, discount programs that tie particular provider or supplier, then the note that if the incentive would not
health and wellness achievements to the same conditions and interpretations of influence the beneficiary to receive
receipt of retail items and services, or this exception would apply to health services from a particular provider,
rewards for positive outcomes (such as plans that apply to providers, practitioner, or supplier, then it would
smoking cessation, losing weight). practitioners and suppliers. However, not implicate the statute. In addition, if
Another commenter requested that we all individuals and entities remain the incentive were to encourage a
specify that the exception covers subject to the anti-kickback statute, and beneficiary to access preventive care,
rewards for actual access to care, not remuneration not prohibited under the that remuneration could be protected
just promoting access to care. CMP could be prohibited under the anti- under the preventive care exception.
Response: We believe many of the kickback statute. For example, if a Comment: Several commenters
examples offered could meet the pharmaceutical manufacturer offered addressed the question of whether
exception, but we respectfully disagree rewards or incentives for treatment certain safeguards should apply to
with the commenter that suggests that compliance (without regard to any incentives given for compliance with a
the exception covers rewards for provider or supplier furnishing treatment regimen. One commenter
accessing care as opposed to promoting treatment), it might not implicate the disagreed with safeguards, especially
access to care. For example, smartphone beneficiary inducements CMP because dollar limits, on incentives for
apps or low-cost fitness trackers could, the rewards would not incentivize the compliance with treatment regimens.
depending on the circumstances, beneficiary to receive items or services The commenter said some entities
promote access to care; they could be from a particular provider or supplier, cannot track dollar limits for coupons.
used to track milestones and report back but it would implicate the anti-kickback Another commenter recommended a
to the treating physician. Gift cards that statute because the remuneration could $500 per beneficiary limit. One
relate to promoting access to care (e.g., induce the beneficiary to purchase a
commenter proposed no dollar limit if
a gift card specifically for an item that federally reimbursable item.
the incentive is linked to health and
would monitor the patient’s health) Comment: Several commenters
could potentially fit into the exception addressed the question of whether risk- wellness and has a reasonable
as well. However, the examples bearing providers should be able to connection to medical care, or a $100
structured as rewards (e.g., rewards for provide incentives for compliance with limit if the item is not so linked.
routine exercise) would not be covered. a treatment regimen. One commenter Another commenter generally suggested
Similarly, it is unlikely that a lottery or recommended that fee-for-service that the dollar amount should not be
raffle system that rewards compliance providers and suppliers should be disproportionate to the patient’s benefit
would promote access to care, as we allowed to provide remuneration to from treatment. Another commenter
interpret the term.22 We will continue to incentivize compliance, as certain ACO suggested that dollar limits are arbitrary:
monitor patient engagement incentives entities can. Another commenter An inexpensive app or device might be
as they develop in the industry, recommended that providers taking on helpful for one patient, while another
including new CMS models, and may financial risk, such as some providers in patient might need legal services or
propose future rulemaking as results ACOs, should be able to offer social services to get housing. One
become known. We again note that no incentives. One commenter commenter recommended that the
exception is necessary if remuneration recommended that providers in fee-for- incentive should have a reasonable
offered to patients is not likely to induce service alternative models (such as full relationship with the treatment regimen.
the patient to select a particular or partial capitated models, ACOs Commenters proposed a host of other
provider, practitioner, or supplier, outside of MSSP, medical homes, and safeguards for remuneration to
including items and services of nominal others) be allowed to offer any kind of incentivize or reward compliance with
value, and that incentives to seek incentive (including cash equivalents) a treatment regimen. Some
preventive care could be covered under because the providers are rewarded on recommendations relate to
the preventive care exception. the basis of results rather than volume, documentation requirements (e.g.,
In responding to various aspects of and because patients are often assigned milestones reached, evidence of past
the Proposed Rule, some commenters to providers (so the incentive wouldn’t noncompliance). Other commenters
asked about health plans providing influence choice of provider). recommended that the incentives
incentives to their members to seek Response: We believe that all themselves must be related to care
preventive health services, or to achieve individuals and entities seeking to rely management. One commenter suggested
certain health-related benchmarks. If on this exception should be required to that we require offerors to submit plans
health plans (or other entities that are meet the same standards. We agree that to CMS to evaluate effectiveness; if not
not providers, practitioners, or the incentives are different with risk- shown to increase compliance, it would
suppliers) offer these incentives to seek bearing providers and suppliers and not be protected. Other commenters
ACOs than they are with traditional fee- recommended against particular
22 A raffle, however, could be of nominal value for-service providers and suppliers. safeguards. For example, one
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and not implicate the statute. For example, if the However, those characteristics should commenter did not believe that the form
prize would be worth $100, and there were 20
participants with an equal chance to win that prize,
make it easier for those entities to meet of an incentive should be limited, or
we would consider each chance to be worth only the standards of the exception. If they that the incentive itself should have to
$5. Although the winner would receive the prize are accountable for cost and quality, it relate to medical care. Another
worth $100, that patient had only a 1 in 20 chance is more likely (but not guaranteed) that commenter recommended against
of winning it, so the chance was worth only $5. If
lottery tickets are available for purchase by the
the remuneration would be low risk. We quality or performance metrics. Another
public (e.g., a state lottery), however, we would do not believe that they should be generally requested guidance on how
consider the value be the purchase price. exempted from the standards by virtue the exception would protect incentives

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to engage in wellness or treatment is also low in the pharmacy context Comment: Some commenters
regimens. because pharmacy programs that generally agreed that valuable gifts in
Response: Because we are not promote medication adherence result in connection with direct or indirect
permitting incentives or rewards for lower overall healthcare costs, and most marketing are not low risk. One
compliance with a treatment regimen pharmacy reimbursement rates are commenter requested bright-line
under this exception, some of the established by prescription drug plans guidance regarding the distinction
comments regarding incentives related (PDPs), MA plans and Medicaid between educational activities and
to medically necessary care or treatment Managed care plans, or are capped by marketing. The commenter suggested
are moot. However, to the extent that Federal and State reimbursement limits. that ‘‘educational programs’’ focusing
some of the suggestions could apply to Finally, the commenter asserted that on the skills or qualities of particular
remuneration or programs that could fit patient safety and quality of care issues providers should be excluded from
within the exception, we address them are much less of a concern in the protection under this exception, but that
in turn. First, we do not propose to pharmacy context, because the Food nonmarketing, bona fide educational
include a specific dollar limit on and Drug Administration (FDA) ensures materials should not considered
remuneration to deem it ‘‘low risk.’’ We that medications dispensed by marketing simply because they included
agree with the commenter that noted pharmacies satisfy stringent quality a logo of a provider.
that a very low value item might be control requirements. Response: As we discuss in various
appropriate for one patient, while the Response: We respectfully disagree guidance documents, such as the 2002
cost of an item or service that promotes that pharmacy programs should be Special Advisory Bulletin, we agree that
access to care for a different patient subject to any fewer safeguards than remuneration given in connection with
could be more expensive. We also do other programs. Pharmacies are no less marketing is not low risk and therefore
not believe it is appropriate to require likely to try to induce beneficiaries to would not be protected under this
any kind of plan to be submitted to use their services (over the services of exception. Such remuneration is, almost
CMS, or to require any kind of reporting another pharmacy) than other providers by definition, given for the purpose of
to qualify for the exception. Because the or suppliers, and they also may influencing the choice of a particular
exception applies only to remuneration encourage overutilization by provider, practitioner, or supplier, and
that promotes access to care (i.e., unnecessarily refilling prescriptions or may induce overutilization or
increases a beneficiary’s ability to obtain inappropriate utilization by encouraging inappropriate utilization. However, we
items or services payable by Medicare or switching to more expensive drugs. do not consider educational materials
Medicaid), we assume the items or Controls on reimbursement and FDA alone (even educational materials that
services, if obtained by the beneficiary, requirements might place some limits include information about the
would be reflected in the beneficiary’s on medically unnecessary services, but qualifications of a particular provider)
medical record (whether remuneration we remain concerned about quality of to be remuneration. Thus, a provider or
was provided to the patient or not). We care and inappropriate utilization supplier may offer educational materials
include further discussion about the leading to increased costs. (such as written materials about disease
form of remuneration below. Comment: One commenter was states or treatments), or informational
concerned that the second element programs (such as a program to help
b. The Term ‘‘Low Risk of Harm’’ (regarding increasing costs) might be too patients with asthma or diabetes learn
We proposed that for remuneration to narrow with respect to Part D and more about controlling their diseases) to
be a ‘‘low risk of harm to Medicare and requested that costs should be viewed in patients or prospective patients without
Medicaid beneficiaries and Medicare the context of the totality of the patient’s implicating the beneficiary inducement
and Medicaid programs,’’ the care. CMP. However, if a provider, supplier,
remuneration must: (1) Be unlikely to Response: We understand the or other entity offered patients attending
interfere with, or skew, clinical decision commenter’s point and agree with its such a program an item or service (of
making; (2) be unlikely to increase costs general premise. If a program promotes more than nominal value), that the
to Federal health care programs or access to care, then care is more likely offeror knows or should know is likely
beneficiaries through overutilization or to be obtained. Therefore, some costs to influence the patient to choose that
inappropriate utilization; and (3) not will increase, while others may provider or supplier, such remuneration
raise patient-safety or quality-of-care decrease. For example, if a patient is would not be protected under this
concerns. We received general support discharged from the hospital with a exception.
from commenters regarding our prescription to manage newly diagnosed
approach to defining what it means to diabetes, cost to the Part D program c. Other Examples and Comments
be a ‘‘low risk of harm’’ to patients and might increase because of the new Comment: We received a number of
Federal health care programs. We also prescription, but overall health care comments providing examples of items
received a number of more specific costs may decrease because the patient or services that commenters believed
comments and requests for clarification, will be managing a condition with the should be protected by the exception.
which we detail below. drug rather than having a higher chance One type of remuneration could be
Comment: One commenter believed of being rehospitalized. Thus, we agree categorized as health-care-related
that strict controls were unnecessary for that the harm to be avoided is an overall services. A sampling of remuneration
pharmacy programs for various reasons. increase in health care costs. However, that commenters suggested that we
First, the commenter noted that the condition we proposed was not that protect includes free- or reduced-cost
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pharmacies ordinarily cannot dispense a the remuneration be unlikely to increase health screenings (e.g., blood pressure
prescription drug to a beneficiary unless costs at all, but that it be unlikely to or fall-risk screenings); charitable dental
a prescriber has determined that the increase costs through overutilization or care; education programs (e.g., regarding
drug is medically necessary and issued inappropriate utilization. Incentives to diabetes or nutrition); post-discharge
a prescription order, thus reducing the access a higher level of care than support; family support services;
risk of unnecessary orders. The necessary, or to use a higher cost brand chronic condition management;
commenter further asserted that the risk name drug instead of a lower cost education about insurance or medical
of a pharmacy program increasing costs generic drug would not be low risk. leave benefits; lodging provided by a

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hospital the night before procedures; Assuming the free screenings or health be low risk under appropriate
transportation to appointments; other care services are not simply marketing circumstances. Others promote access to
services that help patients live within ploys but rather identify or assist with healthy living (e.g., vacuum cleaners, air
their own communities; discounts for necessary care, they could fit in the conditioners, mattress covers, food
copayments; and gift cards for ongoing exception and be protected. Individuals vouchers), but not necessarily access to
medications. Some commenters and entities seeking to offer any of the ‘‘care.’’ 26 If an individual or entity is
recommended that screenings should listed items or services must determine, unsure whether a particular item or
not be conditioned on obtaining other as an initial matter, whether they service would fit in the exception, or
services from the provider or supplier promote access to care (and if so, knows that the program does not fit in
and should not be selectively offered whether they are also low risk). For the exception but nevertheless believes
(e.g., based on insurance type). example, ‘‘family support services’’ it should be protected, the advisory
Response: We agree with the could promote access to care (e.g., if opinion process is available. We
commenters’ suggestions that free or they are in the form of child care offered reiterate, however, if the remuneration
reduced-cost health care screenings and during an appointment), but that term is not likely to induce a patient to select
services and discounts for drugs also could be more broad and include a particular provider, practitioner, or
promote access to care and may be low services that are not directly related to supplier, no exception is needed with
risk. However some forms of the patient accessing care. The same is respect to the beneficiary inducements
remuneration (including cash or cash true for ‘‘services that help patients live CMP.
equivalents) would not be low risk, as within their communities.’’ Services Comment: Some commenters
we have indicated in previous guidance, such as transportation could be recommended allowing in-kind, but not
such as the 2002 Special Advisory protected; services unrelated to helping cash, incentives of nominal value, as
Bulletin. In addition, copayment the patient access care would not be. described in the 2002 Special Advisory
waivers generally are not low risk. We Comment: Commenters suggested a Bulletin. Others generally supported
note, however, that copayment waivers wide variety of tangible items that the having some limits on the form or value
that meet certain conditions are commenters believe should be of the incentive, but recommended
separately protected under section protected, such as health- or wellness- considering what those limits would be
1128A(i)(6)(A) of the Act and 42 CFR related technology (e.g., apps, or other in light of possible savings through the
1003.110 and 42 CFR 1001.952(k). We items that would help patients record effective use of incentives. Other
also agree with comments suggesting and report health data); discounted commenters recommended limiting the
that providing education or information over-the-counter medication or medical exception to providers who mainly
about medical leave or insurance supplies; free or discounted access to serve low-income and rural patients so
benefits would promote access to care food services (e.g., Meals on Wheels); that other providers can’t lure patients
and be low risk (and we believe that educational materials; food vouchers; away without offering higher quality
education or information alone would mattress covers; vacuum cleaners; care.
not qualify as ‘‘remuneration’’ at all.) scales; air conditioners; medical devices Response: Consistent with our long-
Lodging before a procedure, or (such as blood pressure cuffs); standing guidance, we agree with
transportation to appointments, also programmable tools that help with commenters who recommend that the
could be protected under appropriate medication dosage, refill reminders, remuneration cannot be cash or cash
circumstances.23 The local medical appointment reminders, or equivalents (such as checks or debit
transportation safe harbor to the anti- dietary suggestions; home monitoring cards). We also explained above that the
kickback statute included in this devices; telemedicine capability; free or remuneration cannot take the form of
rulemaking sets forth a number of discounted glucose meters; incentives copayment waivers (under this
factors that, taken together, would for scheduling (e.g., a dialysis facility exception). We respectfully disagree
render transportation low risk. It would giving an incentive to a retired patient that offerors should be limited to the
be prudent to structure any free or to move his dialysis appointment earlier monetary limits suggested in the 2002
reduced-cost transportation in the day so that a working patient can Special Advisory Bulletin or the higher
arrangements to comply with the safe have an evening spot); and items that limits on nominal value we are
harbor because transportation to obtain help manage clinical outcomes. Other announcing concurrently with this rule;
Federal health care program-covered commenters suggested that some items we believe that higher-value
items and services generally will might not be low risk, such as a remuneration can be warranted to
implicate the anti-kickback statute. We smartphone with a health data app. One promote access to care for some patients
note that many forms of free or reduced- commenter would like us to require a while remaining low risk. We also do
cost services (e.g., free screenings at a comparison of cost versus utility of the not believe that the incentives protected
health fair or charitable dental program, device for medical care.
post-discharge support, chronic care Response: Many of these commenters’ exception, in limited circumstances. Under the
management) could lead the patient to suggestions promote access to care, or commenter’s example, Patient A is retired, and
seek followup care with the provider or Patient B works during business hours. Patient A
remove obstacles to compliance with receives the incentive to remove a barrier (an
supplier that offered the free service.24 treatment regimens (e.g., free or appointment that conflicts with Patient B’s job) to
discounted medications, supplies, or Patient B’s access to care. Thus the incentive
23 For an example of an arrangement that promotes Patient B’s ability to receive care.
included both lodging and transportation that we
devices; technology for reporting health However, offering remuneration to all of a
data; scales; or programmable tools to
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analyzed and found to be low risk, see OIG provider’s patients who agreed to accept
Advisory Opinion No. 11–01. help with medication dosage or refill appointments at certain times would not
24 In addition, to the extent the services qualify
reminders; telemedicine capability; necessarily promote access to care and could pose
as preventive services, the preventive care more than a low risk of harm to Federal health care
certain incentives for scheduling, in programs.
exception could be available. That exception to the
beneficiary inducements CMP specifically permits extenuating circumstances 25), and can 26 We note that these forms of remuneration might

the provision of preventive care as a form of be protected by a different exception if provided to


incentive, as long as it is not tied to the provision 25 An inducement to one patient to move an beneficiaries in financial need. See discussion of
of other reimbursable services. See § 42 CFR appointment in order to promote access by a proposed regulation interpreting section
1003.110. different patient could be protected by the 1128A(i)(6)(H), below.

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by this exception should be limited to the exception (promoting access and these standards. However, some such
low-income and rural patients. While being low risk). Therefore, the arrangements could be protected under
patients in those categories might be commenter recommended, if the existing safe harbors. For example, we
more likely to need remuneration to exception were to generally extend to proposed and are finalizing in this rule
facilitate their access to care, many these models, that the models must a safe harbor for local transportation.
other patient populations also could incorporate key principles to qualify as Commenters frequently mentioned
have such a need. For example, low risk, including quality metrics, transportation as needed for access to
regardless of income or geography, transparency requirements, and care. We will continue to monitor the
patients might need a device that mechanisms to support patient access to changing health care delivery landscape
reminds them to take medication. Thus, a full range of treatment options. and will consider appropriate safe
we do not believe these suggested Response: We recognize that the harbors in the future. Any future
limitations would be appropriate. Department is testing different models proposals regarding additional safe
Comment: One commenter was and methods for improving quality harbors to protect specific types of
concerned that use of the term ‘‘patient’’ while reducing cost. We acknowledge remuneration that promote access to
might not allow the exception to cover that CMS’s new models and care and pose a low risk of harm to
plan sponsors or Medicaid MCOs (the demonstration programs have additional Federal health care programs and
plan-enrollee relationship). The or different oversight and accountability beneficiaries would be made through
commenter requested that the exception than some other programs, such as notice and comment rulemaking. In the
specifically recognize the role played by traditional fee-for-service Medicare. meantime, individuals or entities are
sponsors or MCOs and protect these Participants in some of these programs, able to request protection from
efforts from the prohibition. such as the MSSP or the Bundled sanctions under the anti-kickback
Response: The statutory exception Payment for Care Improvement statute for specific arrangements
uses the term ‘‘patient,’’ and the initiative have access to waivers of through our advisory opinion process.
beneficiary inducements CMP prohibits certain fraud and abuse laws, including
influencing individuals to order or the beneficiary inducements CMP, for 3. Retailer Rewards
receive items or services payable by certain arrangements. If a program does In the Proposed Rule, we proposed to
Medicare or a State health care program not have an applicable waiver, we incorporate into our regulations the
from a particular provider or supplier. believe that all entities seeking to rely statutory exception added by section
At the time the individual would on the exception must meet its terms. 6402(d)(2)(B) of the ACA, which creates
receive such item or service, the Parties with access to waivers may still an exception to the beneficiary
individual would be a ‘‘patient.’’ As we elect to avail themselves of this inducements CMP for retailer rewards
explained above, plan sponsors or other exception if they meet all conditions. programs that meet certain criteria. We
insurers may not raise the same Comment: A number of commenters proposed to use the statutory language
concerns as providers and suppliers that noted that CMP exceptions are not as the text for our regulation, and we
bill Federal health care programs. If incorporated into the anti-kickback safe proposed interpretations of the terms
incentives given by these entities are not harbors and requested a parallel safe ‘‘retailer’’ and ‘‘coupons, rebates, or
likely to induce the patient to use a harbor for this exception. One other rewards;’’ what it means to
particular provider, practitioner, or commenter specifically requested that transfer items or services on equal terms
supplier, the beneficiary inducements adherence support incentives be to the general public; and what it means
CMP would not apply. (We note that included in a safe harbor, with suitable for items or services to not be ‘‘tied to
differentials in coinsurance and safeguards. Another commenter the provision of other items or services’’
deductible amounts as part of benefit requested that a safe harbor be reimbursed in whole or in part by the
plan designs that encourage patients to developed for certain MCOs that would Medicare or Medicaid programs. We are
use in-network providers are protected be similar to the patient incentive finalizing the language, as proposed,
by section 1128A(i)(6)(C) of the Act.) waiver in MSSP. Another commenter and we set forth responses to comments
Comment: Commenters expressed requested that the exception be received below.
differing views on whether incentives expanded to allow remuneration to
offered in connection with CMS providers (e.g., for remote patient General Comments
programs or models to which a waiver monitoring). Another requested that the Comment: One commenter referred to
of the CMP does not apply should be exception allow hospitals to help skilled OIG’s existing guidance permitting gifts
separately protected. One commenter nursing facilities or other long-term– of nominal value, which permits items
suggested a specific exception for care-facilities with portions of the cost worth $10 or less, or items valued at $50
participants in payment and delivery of dispensing expensive medication. in the aggregate for a beneficiary on an
models, including medical homes, Response: Commenters are correct annual basis. The commenter believes
bundled payments, or other care that beneficiary inducements CMP that, for a retailer rewards program that
coordination models. Another suggested exceptions do not provide protection meets the three criteria for this
an exception for all risk-bearing entities under the anti-kickback statute. For a exception set forth in section
(such as MCOs) because they are already number of reasons, however, we decline 6402(d)(2)(B) of the ACA, OIG could
accountable for cost. One commenter to create a parallel safe harbor in this adopt a higher and more flexible
generally supported extending this final rule. First, we did not propose standard than the existing nominal
exception to CMS demonstration such a safe harbor during this value standard. This comment appears
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programs. Another commenter rulemaking and decline to adopt such a to imply that the retail reward exception
disagreed, stating that separately safe harbor without additional public would be subject to some monetary
protecting ACOs would cause an comment. Further, this exception value limit.
uneven playing field with large ACOs applies only to remuneration offered to Response: As we have explained in
compared to smaller provider groups. beneficiaries, and we believe that the previous rulemakings and guidance, and
Another commenter suggested a middle risk of fraud and abuse would be too as we discuss in greater detail above, if
ground, noting that new payment high to generally protect remuneration remuneration (other than cash or cash
models do not always meet the terms of offered to providers or suppliers under equivalents) is ‘‘nominal in value,’’ then

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it is not prohibited by the statute, and the type of ‘‘tool’’) could be a reward serve beneficiaries (including
therefore no exception is necessary.27 permitted under a retailer rewards independent or small pharmacies and
Thus, remuneration that meets the program. However, it would have to other suppliers) be included in the
criteria set forth in the retailer rewards meet all of the criteria, including not interpretation of ‘‘retailer’’ because
exception need not be nominal in value, being tied to the provision of other excluding these entities would place
and remuneration that is nominal in items or services reimbursable by them at a disadvantage compared to big
value need not meet the criteria of an Medicare or State health care programs. box pharmacies. Others wanted
exception. Certain common items could be useful clarification as to whether online
Comment: A commenter wanted OIG in patient adherence (e.g., scales, pill retailers qualify as ‘‘retailers.’’ Further,
to clarify that this provision of law dispensers, books) and could be a commenter recommended that the
preempts any analogous state protected under the exception. A more term ‘‘retailer’’ not exclude any entity
restrictions on retailer rewards. detailed discussion of what might that sells a single category of products
Response: The retailer rewards constitute ‘‘other rewards’’ appears directly to individuals. Commenters
exception creates a pathway for retailers below. asserted that the definition of ‘‘retailer’’
to include Medicare and Medicaid should not exclude entities that
beneficiaries in their rewards programs Coupons, Rebates, or Other Rewards primarily sell items that require a
without violating a specific Federal law: From a Retailer prescription. Commenters were
the beneficiary inducements CMP. It The first criterion of the statutory concerned that entities that sold a mix
does not create an exception to or exception provides that the free or less- of items and services, including retail
preempt any other Federal law or any than-fair-market-value items or services pharmacies, would have difficulty in
State law (unless such State law must ‘‘consist of coupons, rebates, or determining whether they are retailers.
incorporates the Federal law by other rewards from a retailer.’’ We Response: We intend to finalize our
reference). proposed to interpret these terms as proposal to interpret ‘‘retailer’’ in
Comment: One commenter argued follows: We proposed to interpret accordance with its commonly
that OIG should eliminate all penalties ‘‘retailer’’ as an entity that sells items understood meaning: an entity that sells
for the use of retailer rewards because directly to consumers. We also proposed items directly to consumers. We
the benefit to the beneficiary outweighs that individuals or entities that continue to believe that a ‘‘retailer’’ does
any benefit to the retailer. Another primarily provide services (e.g., not include individuals or entities that
commenter suggested that OIG should hospitals or physicians) would not be primarily provide services. We believe
clearly permit and protect incentives considered ‘‘retailers,’’ and we solicited that this interpretation can include
that combine components of different comments on whether entities that independent or small pharmacies (and
exceptions within the Proposed Rule. primarily sell items that require a that pharmacies do not ‘‘primarily’’
As an example, the commenter prescription (e.g., medical equipment provide services) and online retailers,
suggested that a patient adherence tool stores) should be considered ‘‘retailers.’’ and that it can include entities that sell
could be linked with a retailer reward We proposed to interpret a ‘‘coupon’’ as a single category of items. However, we
program. something authorizing a discount on reiterate that the retailer rewards
Response: The beneficiary merchandise or services, such as a program must meet all of the
inducements CMP prohibits certain percentage discount on an item or a exception’s criteria to be protected. We
inducements to Medicare and Medicaid ‘‘buy one, get one free’’ offer. We believe that it may be difficult for an
beneficiaries and includes certain proposed to interpret ‘‘rebate’’ as a entity that primarily sells a single
exceptions to that prohibition. The return on part of a payment, with the category of products to meet the
statute and its exceptions are designed caveat that a retailer could not ‘‘rebate’’ criterion that the offer of items or
to protect beneficiaries and Federal an amount that exceeds what the services not be tied to other
health care programs. The retailer customer spent at the store. We reimbursable services if, for example,
rewards exception eliminates penalties proposed to interpret ‘‘other rewards’’ the entity sells only (or mostly) items
under this law for reward programs that primarily as describing free items or that are reimbursable by Federal health
meet each of the exception’s criteria; we services, such as store merchandise, care programs.
decline to eliminate penalties for gasoline, frequent flyer miles, etc. Comment: One commenter sought
rewards programs that do not meet all clarification as to whether retailers are
of the criteria of the exception. The ‘‘Retailer’’ the only entities that can provider
same is true for other exceptions: Comment: Many commenters raised retailer rewards. Specifically, the
remuneration that meets each of the concerns or sought clarification about commenter asked whether
criteria of any other exception are also the proposed interpretation of manufacturers could offer or transfer to
protected. However, remuneration that ‘‘retailer.’’ Commenters suggested that patients any retailer rewards acquired or
implicates the statute and does not meet ‘‘retail community pharmacies’’ (as paid for by the manufacturer.
all criteria set forth in an exception may defined at section 1927(k)(10) of the Response: As set out by Congress, the
be subject to penalties. Further, Act 28) and entities that interact with or exception protects items or services
remuneration will not be protected if it ‘‘from a retailer.’’ Thus, nonretailers,
meets some criteria of one exception, 28 The Medicaid statute states that the term ‘‘retail including manufacturers, may not
and some criteria of a different community pharmacy’’ means an independent provide retailer rewards under this
pharmacy, a chain pharmacy, a supermarket exception.
exception. The remuneration needs to
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pharmacy, or a mass merchandiser pharmacy that Comment: Another commenter


qualify for protection under only one is licensed as a pharmacy by the State and that
exception, but it must meet all of that dispenses medications to the general public at retail understood that physicians were not
exception’s criteria. It is possible that a prices. Such term does not include a pharmacy that retailers but encourages efforts that
patient adherence tool (depending on
dispenses prescription medications to patients allow physicians to understand when
primarily through the mail, nursing home rewards would be available to their
pharmacies, long-term- care-facility pharmacies,
27 See, e.g., the explanation of ‘‘nominal in value’’ hospital pharmacies, clinics, charitable or not-for- patients.
concept in connection with the preventive care profit pharmacies, government pharmacies, or Response: Unlike some exceptions to
exception. 65 FR 24400, 24410–11 (Apr. 26, 2000). pharmacy benefit managers. the beneficiary inducements CMP, the

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retailer rewards exception does not coupon or rebate. The concept of ‘‘other rewards, do not vary based on insurance
prohibit advertising or marketing. reward’’ is broad: if the item or service status or plan. A rewards program
Retailers are free to inform physicians meets the three criteria listed in the targeted to patients with a particular
directly or through media outlets about regulation, it can be protected. As we disease state would need to meet the
the availability of their rewards stated in the Proposed Rule, ‘‘other requirement that the reward not be tied
programs. rewards’’ can include rewards such as to other reimbursable items or services,
Comment: Some commenters gasoline discounts, frequent flyer miles, as described below.
disagreed with interpreting retailer to and items purchased in the retailer’s
exclude entities that primarily provide Not Tied to Other Reimbursable Items or
store. To address specific examples
services. Specifically, some commenters Services
provided by commenters, there is no
stated that there is no statutory reason why educational information or The third statutory criterion, which
justification to differentiate retailers that programs could not be ‘‘other rewards’’ we are finalizing here, requires that the
primarily provide services and those (if they would be remuneration at all). offer or transfer of the items or services
that do not. These commenters believe Health care items or services can be not be tied to the provision of other
that the distinction between the two ‘‘other rewards,’’ but the reward cannot items or services reimbursed in whole
groups is therefore unjustified and puts be in the form of a copayment waiver; or in part by Medicare or an applicable
big box retailers at a competitive copayment waivers would not meet the State health care program. We proposed
advantage over pharmacies that also third criterion of the exception, as that this criterion require the rewards
provide services. In addition, a explained below. program to attenuate any connection
commenter stated that it is unclear between federally reimbursable items or
whether the retail components of Offered or Transferred on Equal Terms services both in the manner in which a
hospital systems (e.g., retail pharmacies) The second criterion requires that the reward is earned and in the manner in
would be retailers. Another commenter items or services be offered or which the reward is redeemed. Thus,
had concerns about beneficiaries being transferred on equal terms to the public, we proposed that the reward could not
excluded from rewards programs based regardless of health insurance status. be conditioned on the purchase of goods
strictly on their choice of pharmacy. We proposed that this criterion would or services reimbursed in whole or in
Response: As we explain above, we exclude programs that are targeted to part by a Federal health care program
consider pharmacies to be retailers, patients on the basis of insurance status and should not treat federally
whether the pharmacy is part of a ‘‘big (e.g., if a reward could be obtained only reimbursable items and services in a
box’’ retailer or is a stand-alone by Medicare beneficiaries). manner that is different from that in
pharmacy. Most common definitions of Comment: Generally, commenters which nonreimbursable items and
‘‘retailer’’ refer to selling ‘‘goods’’ to the sought clarification as to the extent of services are treated. On the ‘‘redeeming’’
public, not services. We did not propose the availability of the retailer reward to end of the transaction, we proposed that
to exclude entities that provide both the general public that the OIG would rewards programs in which the rewards
items and services; we proposed to require. Specifically, a commenter themselves are items or services
exclude individuals and entities that wanted clarification that it is reimbursed in whole or in part by a
primarily provide services and thus appropriate for retailers to require Federal health care program would not
typically would not be considered to be consumers to complete an enrollment be protected.
retailers, such as physicians or process as long as the related retailer Comment: Some commenters believed
hospitals. If a hospital system has a rewards are offered on equal terms to that OIG’s interpretation of the third
separate retail component, whether it is the general public. One commenter criterion is overly restrictive. One
a convenience store or a pharmacy, then recommended that this criterion be commenter stated that this criterion
that component could have its own interpreted in a manner that prohibits should be interpreted to prohibit a
rewards program if it met the targeting individuals of a particular retailer reward that focuses on health
exception’s remaining criteria. health plan. Similarly, another care items and services only when a
commenter stated that retailers should discount on one covered health care
‘‘Reward’’ be allowed to mail or email retailer item or service is tied to the purchase
Comment: Commenters supported a rewards to existing customers as long as of a second ‘‘other’’ covered health care
broad and flexible definition of ‘‘other the communication is not specifically item or service. Specifically, the
rewards.’’ One commenter believes that targeting government beneficiaries (e.g., commenter asserts that the statute does
the proposed interpretation of ‘‘other the commenter suggested that retailers not require the reward to be equally
rewards’’ as ‘‘primarily . . . describing should be able to offer a promotion applicable to health care and non-health
free items or services’’ is too limited and targeted to patients with a particular care items or services. The commenter
should also include reduced-price items disease state). Other commenters stated also does not believe that
and services. Another commenter that the program should be broadly nonreimbursable items or services must
recommended that ‘‘other rewards’’ available to patients to discourage be treated the same as reimbursable
include in-kind benefits, including gift cherry picking and offered equally to items or services when earning rewards.
cards, educational information or the public regardless of health insurance Therefore, the commenter disagreed
programs, preventive care services, and status. with the statement in the preamble to
retail-based initiatives to increase access Response: The retailer reward must be the Proposed Rule that the reward (how
to care (e.g., providing diabetes offered to everyone regardless of health it is earned or redeemed) should not
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educational events to customers). insurance status. The general public treat federally reimbursable items and
Response: Our Proposed Rule stated must have the same access to, and use services in a manner that is different
our belief that ‘‘other rewards’’ would of, the retailer reward as the retailer’s from that in which nonreimbursable
‘‘primarily’’ be in the form of free items insured customer base. This criterion items and services are treated. One
or services; this was not a strict does not, however, prohibit a retailer commenter recommended that we not
limitation. We believe the majority of from having an enrollment process —as interpret the criterion to prohibit the
reduced-price items or services would long as the terms of enrollment, and the reward from being tied to the provision
fall under the proposed interpretation of terms of earning and redeeming of the same service. Another commenter

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asserted that the proposed interpretation or in part by Medicare or a State health interpretation of similar criteria between
would prohibit entities from offering care program. The reward can be a the retailer rewards exception and the
rewards for adhering to therapy or drug discount that could be used on anything financial-need exception. According to
regimens. With respect to prescriptions, in the store (including covered items or the commenter, the financial-need
another commenter believed that having services), or can be specific to exception requires the remuneration to
the criterion apply to both the earning nonreimbursable items. If the retailer have a connection to the patient’s
and redeeming side of the transaction to offered or gave a reward that was a free medical care and focus on health care
be unnecessary and counterproductive or discounted item or service covered by items and services. With retailer
because patients should be encouraged Medicare or a State health care program, rewards, the commenter stated that OIG
and incentivized to obtain prescribed but did not seek reimbursement for the did not focus on health care items and
medicines and other medical products. item or service, the reward could be services. Instead, it applies the criterion
Response: We respectfully disagree protected (as long as it was not tied to to all items and services, including non-
with several of the commenters’ another reimbursed item). For example, health care items and services.
interpretations of, and a retailer could not have as a ‘‘reward’’ Response: The financial-need-based
recommendations with respect to, this a free box of test strips that a patient exception has different criteria than the
criterion. The statutory criterion, which could obtain only when filling an retailer rewards exception; both
we adopt here, limits the exception as insulin prescription. However, if a exceptions are statutory, and the
follows: ‘‘the offer or transfer of the retailer offered a rewards program such statutory criteria are being finalized
items or services is not tied to the that if a patient spent a certain amount here. Both have a requirement that
provision of other items or services of money in the store over the course of prohibits tying the offer or transfer of an
reimbursed in whole or in part by the the year, the patient could obtain a item or service to the purchase of
program under title XVIII or a State blood pressure monitor for free, that another reimbursable item or service.
health care program (as defined in blood pressure monitor could be a But in the financial-need-based
section 1128(h)).’’ The ‘‘reward’’ cannot protected reward as long as the retailer exception, the item or service given
be tied to the provision of other did not bill Medicare or a State health must be reasonably related to the
reimbursable items. If a customer care program for it. patient’s medical care. The statute does
accumulates rewards (or preferentially Comment: One commenter supported not include such a requirement in the
accumulates rewards) based only on OIG’s proposal that offering a $20 retailer rewards exception. In the
purchases of federally reimbursable coupon to transfer prescriptions would retailer rewards exception, a program
items, the reward is tied to the provision not meet this criterion because such a could involve a rebate, a coupon for
of other reimbursable items because reward influences beneficiaries who health and beauty items, or a free toy.
without purchasing those reimbursable may accept less effective medication, As long as the customer is not required
items the customer would not earn a substandard service, or be unduly to purchase a federally payable item or
reward. Thus, for example, this criterion overcharged by the retailer. service to earn or redeem the reward,
would not be met if a pharmacy had a Response: We agree with the the type of item or service is not limited.
rewards program that offered two points commenter that coupons to transfer The section below on the financial-
for every dollar spent on prescription prescriptions would not be protected need-based exception explains the
copayments, but one point for every under this exception. However, we do different requirements that apply to the
dollar spent elsewhere in the store. not agree with the commenter’s remuneration protected under that
Likewise, if the reward were to take the analysis. The commenter asserts that the exception.
form of a copayment waiver (or a $20 remuneration should not be protected
because it might influence the 4. Financial-Need-Based Exception
coupon off of a copayment), the reward
would be tied to the purchase of a beneficiary to choose a particular We proposed to incorporate a third
reimbursable item (the item for which provider. However, all rewards new statutory provision, added at
the copayment is waived or discounted). programs might influence a beneficiary 1128A(i)(6)(H) of the Act, which excepts
In contrast, if the reward were a $20 to choose a particular provider or from the definition of ‘‘remuneration’’
coupon to be used on anything in the supplier; if the remuneration wouldn’t the offer or transfer of items or services
store, the coupon could, without be likely to influence a beneficiary to for free or less than fair market value if
violating the criterion, be redeemable a choose a particular provider or supplier, the items and services are not advertised
copayment. The coupon cannot, no exception would be necessary or tied to the provision of other items
however, be limited to a reduction in because the remuneration would not or services reimbursed by the Medicare
price on a reimbursable item or service. implicate the beneficiary inducements or State health care programs (including
Comment: One commenter stated that CMP. Thus, the exception, which Medicaid); there is a reasonable
the statute permits retailer rewards in mirrors the statutory language, protects connection between the items or
the form of free or discounted health rewards programs that meet specific services and the medical care of the
care items and services, not just non- criteria, even though they might individual; and the recipient has been
health care items and services. A influence a beneficiary to choose a determined to be in financial need. We
commenter asserted that the statute particular provider or supplier, because proposed, and are finalizing, regulatory
provides that retailer rewards may be the criteria set forth in the exception text that mirrors the statutory language.
offered as long as they are not tied to provide sufficient safeguards to make We will continue to assess the need for
other covered items or services. The the remuneration low risk. The additional flexibility in the future.
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commenter sought confirmation that remuneration used as an example by the Several commenters generally
retailer rewards may take the form of commenter could not be protected by supported the proposed exception and
discounts on covered health care the exception because it fails to meet the the approach OIG took when
services. criteria that prohibits tying the interpreting the statutory terms in the
Response: As discussed above, the remuneration to purchasing a Proposed Rule. Others, while generally
reward may not take the form of reimbursable item or service. supporting the exception, urged OIG to
discounts specific to health care items Comment: One commenter believed interpret it more expansively, allow
or services that are reimbursed in whole that OIG was inconsistent in its additional flexibility, and not include

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certain restrictive criteria. We discuss Prohibition on Advertising FQHCs are required to communicate do
these comments further below. We proposed to include the statutory not constitute marketing.
requirement that the items or services Response: As we acknowledge
General elsewhere in this final rule, we
offered or transferred under the
Comment: Some commenters noted understand that health centers that have
exception may not be offered as part of
that there could be overlap between this a FQHC designation are required to
any advertisement or solicitation. We
exception and the exception for make patients aware of the sliding fee
received some comments and questions
remuneration that promotes access to discount program. Such required
about this requirement.
communications would not constitute
care and poses low risk. Comment: One commenter, though
marketing (for purposes of this
Response: We agree that there can be recognizing that the prohibition on
exception), nor would the required
some overlap among exceptions. In advertising is statutory, recommended
discount program be prohibited
addition to the exception cited by the that OIG not include it in the regulation,
remuneration under the CMP.
commenter, the preventive care claiming that it violates the First
exception defined at 42 CFR 1003.110 Amendment to the Constitution. The Not Tied to the Provision of Other
shares some similarities with the commenter suggested that there is no Reimbursed Services
financial-need-based exception. legitimate reason to prohibit informing The statutory exception provides that
However, there are also distinctions the public about programs that could the item or service being offered or
among these exceptions. For example, reduce costs for financially needy transferred must not be tied to the
the financial-need-based exception does patients. The commenter stated that if provision of other reimbursed services.
not require that the remuneration OIG keeps the prohibition, it should We proposed interpreting this limitation
‘‘promote access to care,’’ or ‘‘promote impose the least restrictive means as not protecting offers or transfers of
the delivery of preventive care,’’ and necessary (e.g., allowing an entity to items or services that a provider or
those two other exceptions do not announce the availability and nature of supplier conditions on the patient’s use
require that the recipient of the the assistance, and directing the patient of other services that would be
remuneration have a financial need. to other resources (such as a Web site reimbursed by Medicare or a State
Remuneration might meet some criteria or phone number) for more information. health care program. We received
of multiple exceptions, but it is Response: The prohibition on comments and questions about this
protected only if it meets all criteria of advertising of the incentive, copayment criterion.
any one exception. waiver, or other item or service has been Comment: Commenters requested
in the statute for other exceptions since clarification about how this condition
Comment: One commenter requested section 1128A(a)(5) was enacted in applies to FQHCs and asked that we
that the exception be carefully tailored 1996. For the same reasons set forth clarify that it does not extend to service
to make clear that providers and above in connection with the safe discounts required from health centers
suppliers are not required to provide harbor for Part D cost-sharing waivers, designated as FQHCs. Another
free items or services to patients. we respectfully disagree with the commenter noted that health centers
Response: The financial-need-based commenter’s view that the advertising designated as FQHCs are required to
exception, like all other exceptions to prohibition violates the First provide discounts on the basis of a
the beneficiary inducements CMP, Amendment. As we explain below, we patient’s ability to pay, and asked that
carves out certain things that otherwise believe this exception is intended to OIG clarify that FQHCs can continue to
would be prohibited remuneration from protect remuneration given on a case- provide reimbursable services after
the definition of ‘‘remuneration,’’ when by-case basis, when a need is identified. providing such discounts.
certain conditions are met. The It is not intended to encourage patients Response: As we explain elsewhere in
exceptions do not impose any to seek care (in contrast to the exception this final rule, we understand that
affirmative obligations on providers or for remuneration that incentivizes health centers designated as FQHCs are
suppliers to provide free items or preventive care). In the section above required by law to establish sliding fee
services, waive copayments, or regarding the local transportation safe discounts for patients below certain
implement any program that involves harbor, we explain that the prohibition income levels. Such billing policies
giving anything of value to beneficiaries; on advertising does not prohibit a were not prohibited before, and this
rather, the exceptions describe the provider or supplier from informing exception would not change that. This
circumstances under which such gifts or patients that an item or service is exception only expands upon what
benefits are not prohibited by the available, when done in a targeted providers and suppliers can do to help
beneficiary inducements CMP. manner. For example, if a physician their patients in financial need.
learns that a financially needy patient Comment: Commenters asked about
‘‘Items or Services’’ lives alone and has trouble remembering remuneration, such as lodging or
We proposed to interpret the term which medication to take at what time, transportation, that is expressly tied to
‘‘items or services’’ to exclude cash or the physician can offer the patient a tool receiving a service from a particular
instruments convertible to cash. or service to help. However, providers provider.
and suppliers wishing to avail Response: Programs that offer lodging
Comment: One commenter expressly themselves of the protection offered by or transportation that is conditioned on
supported precluding providers from this exception cannot advertise in the receiving a particular service are ‘‘tied’’
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paying cash to patients. media, or post information for public to the particular service and would not
Response: We agree with the display or on Web sites about the be protected under this exception.
commenter and intend to interpret availability of free items or services that However, other exceptions, such as the
‘‘items or services’’ as excluding cash, or the provider or supplier would seek to exception that allows remuneration that
cash equivalents (instruments have this exception protect. promotes access to care and poses a low
convertible to cash or widely accepted Comment: Some commenters risk of harm could apply, as could the
on the same basis as cash, such as requested that OIG clarify that the anti-kickback safe harbor related to local
checks and debit cards). sliding fee discount programs that transportation.

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Comment: Some commenters whether or not it is reimbursable) each a later comment below). However, we
requested clarification of ‘‘other’’ time the patient filled a prescription note that other exceptions and
reimbursed services. One suggested that there, the remuneration would not be published guidance could be applicable
the remuneration can be connected to a protected under this exception because to items that do not qualify for this
reimbursable item or service, but can’t it would be tied to filling the exception. For example, non-monetary
be conditioned on the purchase of a prescription. remuneration of nominal value (as
second covered service. Another announced herein, $15 per item or $75
Reasonable Connection to Medical Care
commenter asked us to clarify that the in the aggregate per year) is not
provider could continue to provide We explained in the Proposed Rule prohibited. Likewise, under section
treatment in the future, even after giving that the requirement that remuneration 1128A(i)(6)(D), a health center (or other
remuneration in the past. offered have a ‘‘reasonable connection provider or supplier) can offer items or
to the medical care of the individual’’ services to incentivize preventive care.
Response: The statute, and the
must be interpreted in the context of Thus, a stroller or school supplies,
regulation text, as it is being finalized,
this particular exception. This exception among other items, can be offered to
does not protect offering or giving items
is not designed to induce the patient to patients who attend necessary
or services that are tied to the provision
seek additional care, but rather to help preventive care appointments.
of other reimbursable services. As
financially needy individuals access Comment: Commenters urged us to
discussed in greater detail below, the
items or services connected to their deem remuneration to be reasonably
item or service must be reasonably medical care. We proposed interpreting connected to medical care when a
connected to the patient’s medical care. ‘‘medical care’’ as the treatment and medical professional (e.g., a pharmacist,
Thus, at a high level, we agree with the management of illness or injury and the physician, care management team, or a
comment that the remuneration can be preservation of health through services generally accepted professional
connected to a reimbursable service as offered by the medical, dental, practice) determines it is connected to
long as it is not conditioned on the pharmacy, nursing, and allied health medical care, is important to patient
purchase of a reimbursable service. professions. We also proposed that for success, or would benefit treatment or
With the exception of items or services remuneration to be ‘‘reasonably adherence to treatment.
provided by FQHCs or certain other connected’’ to medical care, it must be Response: We agree that a medical
entities that are required by law to be reasonable from a medical perspective professional is generally in the best
discounted, it seems unlikely that the and reasonable from a financial position to determine that an item or
remuneration offered under this section perspective. We received comments on service is reasonably connected to the
would be discounted reimbursable each of these concepts. care that professional is providing,
items or services themselves. Other than including achieving a favorable
waiving the copayment amount (which Reasonable From a Medical Perspective
treatment outcome. However, we
would not be protected by this Comment: Some commenters argued emphasize that the medical professional
exception but could be protected by the that OIG should broadly interpret the must keep in mind the purpose of this
exception at section 1128A(i)(6)(A) of idea of reasonable connection to exception when judging whether a
the Act), there is no easy way to medical care for FQHCs, in particular, reasonable connection to the patient’s
discount a reimbursable item or service. since they provide their patients a wide treatment exists. For example, the
It is possible that the provider or variety of items (e.g., diapers, car seats, medical professional cannot give
supplier could give the item or service strollers, baby formula, school supplies, patients sporting equipment (such as a
for free, and not bill Medicare, a State toys, food, clothing, books, weight bicycle or basketball hoop) on the basis
health care program, or the beneficiary monitors, gas cards, and glucose that the patient needs more exercise.
for it. For example, if a financially monitors). Likewise, it would not be reasonable for
needy diabetic patient were to run out Response: In the context of this a provider to give tickets to an
of test strips and needed an immediate particular condition, we decline to treat entertainment event or a gift card for a
supply before a refill could be FQHCs any differently than other spa on the basis that the patient is
authorized, the pharmacist could give providers or suppliers. We recognize suffering from anxiety or depression.
the patient an extra package of test both that FQHCs treat a particularly Comment: Commenters made specific
strips and not bill the patient or payor vulnerable population and that the requests for a determination that certain
for them. This free supply is not tied to distribution of items mentioned by items and services are reasonably
another item or service, because, in the commenters very likely benefits that connected to medical care, including
example, the patient could not get a population. However, this exception transportation and lodging for a
refill at that time. The free supply does serves a particular purpose, the transplant patient and companion,
not require the patient to purchase a advancement of medical care for the bicycle helmets and other safety devices
prescription or anything else from the financially needy individual, and for children treated for injuries, and
pharmacy at that time or in the future. therefore protects only remuneration provision of most items connected to
In other words, we recognize that related to a particular patient’s medical the wellness and health needs of
providers or suppliers may have care. Some of the examples above would patients, such as blood pressure cuffs,
ongoing relationships with the patients not qualify (strollers, school supplies, patient engagement apps, biomonitoring
to whom they may give free or and usually toys or clothing). Others devices, and mobile devices as
discounted items or services under this possibly could qualify, depending on necessary to meet patients’ various
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exception. What this limitation individual circumstances. It is possible, health needs.


prohibits is tying the purchase of a for example, that car seats, diapers, Response: All of the listed items or
reimbursable item or service to the offer specialized clothing, baby formula or services could be reasonably connected
of the free item or service. Thus, using particular food items, books, weight to a particular patient’s medical care.
a different version of the example above, monitors, gas cards, and glucose However, they might not meet other
if the pharmacy had a practice of monitors could be reasonably connected prongs of the exception. For example,
offering financially needy patients a free to a particular patient’s medical care (as providing lodging to a transplant patient
package of test strips (or any other item, explained in more detail in response to might be reasonably connected to his or

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her medical care, but it also makes the permissible under a different exception incentives for preventive care excludes
offer of the free item or service (the (e.g., the preventive care exception, if a ‘‘[a]n incentive the value of which is
lodging) contingent on receiving another practice offered backpacks to children disproportionally large in relationship
service (the transplant) from the who come in for required vaccines), but to the value of the preventive care
provider. This exception is designed to not under this one. Sometimes it is clear service (i.e., either the value of the
be patient-specific, so whether that an item is not connected to medical service itself or the future health care
something is reasonably connected to a care, while in other circumstances that costs reasonably expected to be avoided
patient’s medical care must be same item might be covered. For as a result of the preventive care).’’ 42
determined on a case-by-case basis. example, giving toys to children CFR 1003.110.
Further, the offer or transfer of the item typically will not be reasonably Comment: Some commenters
or service must meet all criteria of the connected to medical care. However, for requested clarification of what it means
exception to be protected. We again certain children (e.g., children to be disproportionately large. One
note, however, that if the remuneration experiencing developmental delays or asked that we provide detailed retail
is nominal in value (as, for example, a recovering from certain illnesses or value limits, compared to the medical
patient engagement app might be), then injuries that require therapy for fine benefit to a beneficiary. Another
it would not implicate the statute and motor skills), ‘‘toys’’ that reinforce commenter suggested that the term is
would not need an exception to protect treatment or aid in improving a health ambiguous and asked about specific
it. condition could be reasonably related to examples, such as providing disease
Comment: Commenters made that individual patient’s medical care. management services or having a nurse
suggestions about general circumstances As we explain above, we believe that follow up with a patient by telephone.
that would indicate remuneration is the medical professional working with Another commenter agreed that
reasonably connected to medical care. the patient is in the best position to disproportionately large items and
One commenter agreed with determine what is reasonably connected services could lead to inappropriate
circumstances we proposed (treatment to his or her patient’s medical care, but inducements but questioned where to
benefit, lack of access to treatment we emphasize that this exception does draw lines. If the lines are too specific,
absent payment resources, and others). not protect items and services that are they might disrupt the incentive to
The commenter also recommended essentially for entertainment or other innovate (new technology might be
permitting remuneration that is likely to nonmedical purposes. developed that would meet
enhance treatment outcomes. Others congressional intent but would be
recommended remuneration that could Reasonable Connection From a precluded by use of certain language/
lead to preservation of health and Financial Perspective restrictions).
avoidance of injury, or improvement of Comment: Some commenters Response: We decline to provide
nutritional status. Similarly, some recommended that we abandon the specific retail value for something that
commenters recommended preventive concept of remuneration having a is disproportionately large. We also
measures and items that support the reasonable connection to medical care agree that we do not want to draw
structure and function of the body. from a financial perspective. One specific lines because needs vary among
Others recommended interpreting the commenter suggested that this criteria patients, and technology changes over
medical connection requirement does not appear in the statute, and time. Something that is very expensive
broadly, to encompass anything that financial criteria should affect only today might be inexpensive (but still
could advance or improve care. Some eligibility. Another commenter thought useful) in 10 years. Moreover, certain
commenters supported our suggestion that the limit on ‘‘disproportionately items or services could prevent much
in the Proposed Rule that we develop large’’ remuneration would stifle the larger medical costs in the long (or
criteria that take into account a patient’s provision of assistance, and that we short) run. For example, following a
unique physical, behavioral, and should rely on the medical aspect of hospital discharge, particularly in a
financial circumstances. Another reasonably connected to care. post-surgical context, a hospital might
commenter noted that imposing specific Response: We decline to adopt the provide a financially needy beneficiary
standards to define ‘‘reasonably commenters’ suggestion to abandon the with items or services to ensure his
connected’’ would be detrimental to the condition of financial reasonableness. If home is safe for his recovery. It is
goal of the exception, because a provider or supplier gives important to consider whether the cost
‘‘reasonable’’ is a subjective standard remuneration that has a high financial of the item or service is proportional to
and should involve patient-specific value, it is less likely to be ‘‘reasonably’’ the possible harm it is designed to
determinations. connected to the medical care (and also prevent. For example, offering a diabetic
Response: We believe that the phrase unlikely to be given in the absence of a patient compression stockings could be
‘‘reasonable connection to medical care tie to additional services). For example, reasonable from a financial perspective,
of the individual’’ can be interpreted if a practitioner is treating an obese but paying for a subscription to a long-
broadly. It can include items related to patient, the patient might benefit from term meal preparation and delivery
prevention of illness or injury, if an item or service connected to weight service for such a patient would not be.
specifically pertinent to a particular loss. An item such as an expensive On the other hand, providing meal
patient’s medical care, as well as items electronic tablet with a weight loss deliveries for a limited period of time
related to medical treatment (e.g., extra program app (along with all of the other after a patient is discharged after a
bandages for wound care). Items crucial functionality available on such a tablet) debilitating procedure might be
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to a patient’s safety (such as car seats for would not be reasonable financially, but reasonable from both a medical and
infants) are reasonably connected to a less expensive item (electronic or financial perspective. Disease
medical care. However, not everything paper-based), with similar information management programs could fit in the
beneficial to a patient is connected to for the patient related to his or her exception. For example, if a physician
medical care. For example, school medical care, might be. Moreover, the practice or clinic had a disease
backpacks, while beneficial to the concept of excluding remuneration of management program for asthma, and
children, are not connected to medical disproportionately high value is not gave asthma patients free items to
care. Those types of items might be new; our regulatory exception to allow monitor or manage their breathing or

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oxygen levels, or provided other One commenter supported an the simple fact that the patient’s file
services, and the free items or services individualized determination, on a case- shows Medicaid as the payor is
met the other criteria of the exception, by-case basis, but recommended that the sufficient documentation. However, the
they would be protected. providers have flexibility to consider income or wealth of patients with
relevant variables. Medicare as a payor varies greatly.
Individualized Determination of Response: We agree with most of
Financial Need Thus, a provider or supplier offering
these comments. While the financial items or services to a Medicare patient
We proposed to incorporate the need determinations must be done on would need some method to determine
statutory requirement that the items or an individual basis, we are not whether the patient qualifies as
services may be provided only ‘‘after mandating any particular basis for financially needy under the standards
determining in good faith that the determining need. We do expect entities set by the provider or supplier.
individual is in financial need.’’ We to have a set policy, based on income or
proposed to interpret this provision as other factors, and to uniformly apply 5. First Fill of a Generic
requiring an individualized assessment that policy. However, providers and We proposed to incorporate into our
of the patient’s financial need, in good suppliers have the flexibility to regulations the fourth new provision
faith, on a case-by-case basis. We determine the appropriate policy for added at section 1128A(i)(6)(I) of the
proposed that such an assessment their own patient populations. We do Act, which excepts from the definition
would require the use of a reasonable not agree that a patient statement of of ‘‘remuneration’’ the waiver by a PDP
set of income guidelines, based on financial need should suffice in every sponsor of a Part D plan or MA
objective criteria that would be instance. A statement of inability to pay organization offering MA–PD plans of
uniformly applied. We further proposed coinsurance may suffice for a Medicaid any copayment that would be otherwise
that the individual or entity offering the patient, because Medicaid patients have owed by their enrollees for the first fill
items or services should have flexibility been screened for financial eligibility by of a covered Part D drug that is a generic
to consider relevant variables in setting the state. A provider may have other drug. We proposed to rely on the
standards. We noted that we were reasons to be comfortable in accepting a definition of ‘‘generic drug’’ in the Part
considering whether to require patient’s own statement of financial D regulations at 42 CFR 423.4. Further,
documentation of the financial need need, such as being located in a low- because CMS already permits these
assessment as a condition of the income area and generally serving a waivers as part of Part D and MA plan
exception. financially needy patient population, or benefit designs, we proposed that
Comment: Commenters who knowing that a particular family has sponsors desiring to offer these waivers
addressed the issue generally objected very high medical expenses. However, a to their enrollees would be required to
to the potential requirement that patient provider or supplier should not rely disclose this incentive program in their
need be documented. Commenters solely on a representation by the patient benefit plan package submissions to
suggested that detailed documentation that he or she is in financial need,
is burdensome, may require extensive CMS. We proposed that this exception
unless the provider or supplier has would be effective for coverage years
time and effort, and might deter some independent basis for belief that
providers from offering assistance. beginning after publication of the final
such a representation is reliable. rule. However, because this final rule is
Response: While we are not requiring Comment: One commenter
any specific documentation of financial being published after the deadline for
recommended that OIG determine a
need, we do expect that entities offering submission to CMS of benefit plan
uniform measure of need (e.g., a specific
these items would do so in accordance packages for coverage year 2017), this
percentage of the Federal Poverty Level,
with a set policy that is uniformly exception is applicable to coverage
as proven by individual tax forms or
applied. Moreover, if an entity were years beginning on or after January 1,
wage statements). Another
under investigation and asserted this 2018. We have revised the regulation
recommended not requiring any
exception as a defense, it would have to documentation of need, unless a patient text accordingly.
be able to demonstrate compliance with would receive over $500 in assistance Those who commented on this
the requirement to make a good faith annually. proposal generally supported it. We
determination of financial need. A Response: We decline to adopt a address some specific comments and
written policy describing the standards uniform measure of need, and we also recommendations below.
and procedures used for establishing decline to adopt a minimum threshold Comment: One commenter asked that
financial need, together with evidence of assistance before a determination of we revise the text of the regulation to
that this written policy was followed, need is required. This exception is ensure that it applies to all sponsors of
would be useful in making such a intended to protect items and services Part D coverage.
demonstration. that, under certain conditions, are given Response: We did not intend to
Comment: Several commenters to financially needy patients. Thus, exclude any sponsors of Part D coverage
suggested that entities be permitted to providers and suppliers must adopt a from this exception. To ensure that the
continue using their current processes standard that can be reasonably exception applies to all Part D sponsors,
for determining need. One commenter considered to reflect financial need and we have replaced the reference to ‘‘a
stated that some Medicaid programs cannot simply ignore the last condition sponsor of a Prescription Drug Plan
require pharmacies to accept as true of the exception. We also explained under part D of Title XVIII or a MA
patient statements of inability to pay above that we do not intend to require organization offering a MA–PD Plan
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coinsurance amounts. Another specific documentation of the actual under part C of such title’’ with ‘‘a Part
recommended that FQHCs’ assessments determination of need for each patient, D Plan sponsor,’’ as that term is defined
based on the sliding fee discount but that providers or suppliers using in 42 CFR 423.4.’’ For consistency with
schedule should suffice. Some this exception as a defense would need this change, we also replaced the
commenters suggested that hospitals to be able to prove they complied with reference to ‘‘Prescription Drug Plan or
have longstanding policies for their own standards. For example, if a MA–PD Plan, repectively’’ with ‘‘Part D
determining need, and they should not physician’s policy was that any patient plan (as that term is defined in 42 CFR
be required to use a different process. on Medicaid is qualified for assistance, 423.4).’’

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Comment: One commenter asserted D. Comments Outside the Scope of health care programs. However, we
that the definition we proposed for Rulemaking proposed to interpret ‘‘promotes access
‘‘generic drug’’ (at 42 CFR 423.4) would We received several comments that to care’’ to mean that the remuneration
not include ‘‘authorized generics,’’ are outside the scope of this rulemaking. improves a particular beneficiary’s
which are defined at 21 CFR 314.3. The For example, some commenters ability to obtain medically necessary
commenter recommended we expand requested that we initiate new safe health care items and services. We
the definition to include authorized harbors, provide guidance on issues proposed to interpret the requirement
generics. outside of the proposed safe harbors, that remuneration pose a low risk of
Response: As we explained in the harm to Federal health care program
and protect specific programs or
preamble of the Proposed Rule, the beneficiaries and programs to mean that
initiatives outside of the proposed safe
purpose of this exception is to minimize the remuneration must: (1) Be unlikely
harbors. While we may consider these
drug costs by encouraging the use of to interfere with, or skew, clinical
requests in future rulemaking, we also
lower cost generic drugs. As a form of decision making; (2) be unlikely to
remind stakeholders that the advisory
lower cost generic drug, use of increase costs to Federal health care
opinion process remains available for
authorized generics would further this programs or beneficiaries through
determinations on individual
goal. Therefore, as long as these waivers overutilization or inappropriate
arrangements.
are included in the Part D Plan utilization; and (3) not raise patient
sponsor’s benefit plan package III. Provisions of the Final Regulation safety or quality-of-care concerns. We
submission to CMS, waivers of the first This final rule incorporates most of are finalizing regulatory text that
fill of authorized generics may be the regulations we proposed in the mirrors these proposals. The only
Proposed Rule, but with some changes changes we are making to any of the
included in the exception as well. We
other four exceptions proposed in the
have revised the language in the final to the regulatory text.
We are finalizing, with certain Proposed Rule are the following changes
rule to reflect this change.
to the exception relating to waivers of
Comment: One commenter asked OIG revisions, both new safe harbors that we
the copayment for the first fill of a
to remind PDP and MA–PD plans that proposed in 42 CFR 1001.952(k): one to
generic drug: to incorporate a definition
pharmacy reimbursement must remain protect waivers or reductions in cost-
recommended by commenters of ‘‘Part D
sufficient to provide Medicare sharing by pharmacies for financially
Plan sponsor;’’ to include ‘‘authorized
beneficiaries adequate access to care. needy beneficiaries, and one to protect
generic drugs’’ in the exception; and to
The commenter stated that plans should waivers in cost-sharing for State- or
specify when the exception becomes
not simply waive copayment amounts, municipality-owned emergency
effective. Otherwise, the text of each
which the commenter asserts would be ambulance services. We also made a
exception in the final rule is the same
at no cost to the plan but great change was to the introductory language
that we proposed in the Proposed Rule.
cumulative cost to the pharmacies. The of subparagraph (k), expanding this safe We are not finalizing the gainsharing
commenter also suggests that these harbor to all Federal health care CMP regulation that we proposed. We
waivers could create a financial programs. To implement the change had proposed to codify the gainsharing
incentive for pharmacies not to dispense where applicable, we are republishing CMP set forth in section 1128A(b) of the
generic drugs. subparagraph (k) in its entirety. We are Act, which, as of October 2014,
finalizing the safe harbor to protect free provided penalties for hospital
Response: Part D Plan sponsors
or discounted local transportation, with payments to physicians to ‘‘reduce or
submit their plan designs to CMS and
some changes from the Proposed Rule. limit services’’ (not only medically
negotiate terms with their network
Two of the most frequent topics of necessary services) to Medicare or
providers. Pharmacies can choose
comment were our interpretation of Medicaid beneficiaries. We solicited
whether to be in the network and accept
‘‘established patient’’ and the distance comments on a narrower interpretation
those terms. OIG does not have a role in
limitation. In response to comments, we of the term ‘‘reduce or limit services’’
setting pharmacy reimbursement via the
broadened our interpretation of than we have previously held. However,
Part D Plan sponsors. This statutory
‘‘established patient’’ to encompass any section 512(a) of MACRA amended the
exception, which we are incorporating
patient who has made an appointment language in quotes to insert the words
into regulations, confirms only that Part
with the provider or supplier. We also ‘‘medically necessary’’ before
D Plan sponsors offering such waivers
revised our interpretation of ‘‘local’’ to ‘‘services.’’ Because of the amendment
would not violate the beneficiary
include different distances for rural and to the statute, we are unable to finalize
inducements CMP.
nonrural areas, and we added a section the rule, as proposed. However, this
Comment: One commenter supported applicable to shuttle services. We are
our proposal to require advance statutory provision is self-
finalizing the other safe harbors ((1) a implementing, and no regulatory action
disclosure of any copayment waivers in technical correction to the referral
Medicare plan benefit packages, as well is required to make the change enacted
services safe harbor; (2) arrangements in MACRA effective.
as transparency of such programs to between federally qualified health
pharmacies, in order to allow centers and MA organizations; and (3) IV. Regulatory Impact Statement
pharmacies notice to decide if and how discounts under the Medicare Coverage We have examined the impact of this
the pharmacies may agree to participate Gap Discount Program) as we proposed proposed rule, as required by Executive
in Part D Plan sponsor’s provider them in the Proposed Rule with minor, Order 12866, the Regulatory Flexibility
asabaliauskas on DSK3SPTVN1PROD with RULES

network and waiver program. if any, changes. Act (RFA) of 1980, the Unfunded
Response: We agree with the We are finalizing all of the beneficiary Mandates Reform Act of 1995, and
commenter that disclosure and inducements CMP exceptions, with Executive Order 13132.
transparency are important. We are certain changes. In the Proposed Rule,
finalizing the requirement that the we did not propose regulatory text for Executive Order 12866
waivers be included in the benefit the exception for remuneration that Executive Order 12866 directs
design package submitted to CMS in the promotes access to care but poses a low agencies to assess all costs and benefits
regulation. risk of harm to patients and Federal of available regulatory alternatives and,

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if regulations are necessary, to select not impose any requirement on any List of Subjects
regulatory approaches that maximize party. 42 CFR Part 1001
net benefits (including potential In summary, we have concluded that
economic, environmental, public health Administrative practice and
this final rule should not have a procedure, Fraud, Grant programs—
and safety effects; distributive impacts;
significant impact on the operations of health, Health facilities, Health
and equity). A regulatory impact
a substantial number of small providers professions, Maternal and child health,
analysis must be prepared for major
rules with economically significant and that a regulatory flexibility analysis Medicaid, Medicare, Social Security.
effects, i.e., $100 million or more in any is not required for this rulemaking.
42 CFR Part 1003
given year. This is not a major rule as In addition, section 1102(b) of the Act
defined at 5 U.S.C. 804(2); it is not requires us to prepare a regulatory Fraud, Grant programs—health,
economically significant because it does impact analysis if a rule under Titles Health facilities, Health professions,
not reach that economic threshold. XVIII or XIX or section B of Title XI of Medicaid, Reporting and recordkeeping.
This proposed rule would implement the Act may have a significant impact Accordingly, 42 CFR parts 1001 and
or codify new and existing CMP on the operations of a substantial 1003 are amended as set forth below:
exceptions and implement new or number of small rural hospitals. For the
revised anti-kickback statute safe PART 1001—PROGRAM INTEGRITY—
reasons stated above, we do not believe
harbors. The vast majority of providers MEDICARE AND STATE HEALTH
that any provisions or changes finalized CARE PROGRAMS
and Federal health care programs would here would have a significant impact on
be minimally impacted from an the operations of rural hospitals. Thus,
economic perspective, if at all, by these ■ 1. The authority citation for part 1001
an analysis under section 1102(b) is not continues to read as follows:
proposed revisions.
The changes to the safe harbors and required for this rulemaking. Authority: 42 U.S.C. 1302, 1320a–7,
CMP exceptions would allow providers Unfunded Mandates Reform Act 1320a–7b, 1395u(j), 1395u(k), 1395w–
to enter into certain beneficial 104(e)(6), 1395y(d), 1395y(e),
arrangements. In doing so, this Section 202 of the Unfunded 1395cc(b)(2)(D), (E) and (F), and 1395hh; and
regulation would impose no Mandates Reform Act of 1995, Public sec. 2455, Pub. L. 103–355, 108 Stat. 3327 (31
U.S.C. 6101 note).
requirements on any party. Providers Law 104–4, also requires that agencies
would be allowed to voluntarily seek to assess anticipated costs and benefits ■ 2. Section 1001.952 is amended by
comply with these provisions so that before issuing any rule that may result revising paragraphs (f)(2) and (k), and
they would have assurance that in expenditures in any one year by adding paragraphs (z), (aa), and (bb) to
participating in certain arrangements State, local, or tribal governments, in the read as follows:
would not subject them to liability aggregate, or by the private sector, of § 1001.952 Exceptions.
under the anti-kickback statute and the $100 million, adjusted for inflation. We
beneficiary inducement CMP. These * * * * *
believe that no significant costs would (f) * * *
safe harbors and exceptions facilitate be associated with these revisions that
providers’ ability to provide important (2) Any payment the participant
would impose any mandates on State, makes to the referral service is assessed
health care and related services to local, or tribal governments or the
communities in need. We believe that equally against and collected equally
private sector that would result in an from all participants and is based only
the aggregate economic impact of the expenditure of $141 million (after
changes to these regulations would be on the cost of operating the referral
adjustment for inflation) in any given service, and not on the volume or value
minimal and would have no effect on
year. of any referrals to or business otherwise
the economy or on Federal or State
expenditures. generated by either party for the other
Executive Order 13132
Accordingly, we believe that the party for which payment may be made
likely aggregate economic effect of these Executive Order 13132 establishes in whole or in part under Medicare,
regulations would be significantly less certain requirements that an agency Medicaid, or other Federal health care
than $100 million. must meet when it promulgates a rule programs.
that imposes substantial direct * * * * *
Regulatory Flexibility Act (k) Waiver of beneficiary copayment,
requirements or costs on State and local
The Regulatory Flexibility Act (RFA) governments, preempts State law, or coinsurance and deductible amounts.
and the Small Business Regulatory otherwise has Federalism implications. As used in section 1128B of the Act,
Enforcement and Fairness Act of 1996, In reviewing this rule under the ‘‘remuneration’’ does not include any
which amended the RFA, require threshold criteria of Executive Order reduction or waiver of a Federal health
agencies to analyze options for 13132, we have determined that this care program beneficiary’s obligation to
regulatory relief of small businesses. For rule would not significantly affect the pay copayment, coinsurance or
purposes of the RFA, small entities rights, roles, and responsibilities of deductible (for purposes of this
include small businesses, nonprofit State or local governments. subparagraph (k) ‘‘cost-sharing’’)
organizations, and government agencies. amounts as long as all the standards are
Most providers are considered small V. Paperwork Reduction Act met within one of the following
entities by having revenues of $7 categories of health care providers or
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million to $35.5 million or less in any The provisions of this final rule will suppliers.
one year. For purposes of the RFA, most not impose any new information (1) If the cost-sharing amounts are
physicians and suppliers are considered collection and recordkeeping owed to a hospital for inpatient hospital
small entities. requirements. Consequently, it need not services for which a Federal health care
The changes to the CMP exceptions be reviewed by the Office of program pays under the prospective
and the the anti-kickback statute safe Management and Budget under the payment system, the hospital must
harbors would not significantly affect authority of the Paperwork Reduction comply with all of the following three
small providers as these changes would Act of 1995. standards:

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88408 Federal Register / Vol. 81, No. 235 / Wednesday, December 7, 2016 / Rules and Regulations

(i) The hospital must not later claim supplier for emergency ambulance (i) The availability of the free or
the amount reduced or waived as a bad services for which a Federal health care discounted local transportation
debt for payment purposes under a program pays under a fee-for-service services—
Federal health care program or payment system and all the following (A) Is set forth in a policy, which the
otherwise shift the burden of the conditions are met: eligible entity applies uniformly and
reduction or waiver onto a Federal (i) The ambulance provider or consistently; and
health care program, other payers, or supplier is owned and operated by a (B) Is not determined in a manner
individuals. State, a political subdivision of a State, related to the past or anticipated volume
(ii) The hospital must offer to reduce or a tribal health care program, as that or value of Federal health care program
or waive the cost-sharing amounts term is defined in section 4 of the business;
without regard to the reason for Indian Health Care Improvement Act; (ii) The free or discounted local
admission, the length of stay of the (ii) The ambulance provider or transportation services are not air,
beneficiary, or the diagnostic related supplier engaged in an emergency luxury, or ambulance-level
group for which the claim for response, as defined in 42 CFR 414.605; transportation;
reimbursement is filed. (iii) The ambulance provider or (iii) The eligible entity does not
(iii) The hospital’s offer to reduce or supplier offers the reduction or waiver publicly market or advertise the free or
waive the cost-sharing amounts must on a uniform basis to all of its residents discounted local transportation services,
not be made as part of a price reduction or (if applicable) tribal members, or to no marketing of health care items and
agreement between a hospital and a all individuals transported; and services occurs during the course of the
third-party payer (including a health (iv) The ambulance provider or transportation or at any time by drivers
plan as defined in paragraph (l)(2) of supplier must not later claim the who provide the transportation, and
this section), unless the agreement is amount reduced or waived as a bad debt drivers or others arranging for the
part of a contract for the furnishing of for payment purposes under a Federal transportation are not paid on a per-
items or services to a beneficiary of a health care program or otherwise shift beneficiary-transported basis;
Medicare supplemental policy issued the burden of the reduction or waiver (iv) The eligible entity makes the free
under the terms of section 1882(t)(1) of onto a Federal health care program, or discounted transportation available
the Act. other payers, or individuals. only:
(2) If the cost-sharing amounts are * * * * * (A) To an individual who is:
owed by an individual who qualifies for (z) Federally Qualified Health Centers (1) An established patient (as defined
subsidized services under a provision of and Medicare Advantage Organizations. in this paragraph (bb)) of the eligible
the Public Health Services Act or under As used in section 1128B of the Act, entity that is providing the free or
Titles V or XIX of the Act to a federally ‘‘remuneration’’ does not include any discounted transportation, if the eligible
qualified health care center or other remuneration between a federally entity is a provider or supplier of health
health care facility under any Public qualified health center (or an entity care services; and
Health Services Act grant program or controlled by such a health center) and (2) An established patient of the
under Title V of the Act, the health care a Medicare Advantage organization provider or supplier to or from which
center or facility may reduce or waive pursuant to a written agreement the individual is being transported;
the cost-sharing amounts for items or described in section 1853(a)(4) of the (B) Within 25 miles of the health care
services for which payment may be Act. provider or supplier to or from which
made in whole or in part by a Federal (aa) Medicare Coverage Gap Discount the patient would be transported, or
health care program. Program. As used in section 1128B of within 50 miles if the patient resides in
(3) If the cost-sharing amounts are the Act, ‘‘remuneration’’ does not a rural area, as defined in this paragraph
owed to a pharmacy (including, but not include a discount in the price of a drug (bb); and
limited to, pharmacies of the Indian when the discount is furnished to a (C) For the purpose of obtaining
Health Service, Indian tribes, tribal beneficiary under the Medicare medically necessary items and services.
organizations, and urban Indian Coverage Gap Discount Program (v) The eligible entity that makes the
organizations) for cost-sharing imposed established in section 1860D–14A of the transportation available bears the costs
under a Federal health care program, the Act, as long as all the following of the free or discounted local
pharmacy may reduce or waive the cost- requirements are met: transportation services and does not
sharing amounts if: (1) The discounted drug meets the shift the burden of these costs onto any
(i) The waiver or reduction is not definition of ‘‘applicable drug’’ set forth Federal health care program, other
offered as part of an advertisement or in section 1860D–14A(g) of the Act; payers, or individuals; and
solicitation; and (2) The beneficiary receiving the (2) In the form of a ‘‘shuttle service’’
(ii) Except for waivers or reductions discount meets the definition of (as defined in this paragraph (bb)) if all
offered to subsidy-eligible individuals ‘‘applicable beneficiary’’ set forth in of the following conditions are met:
(as defined in section 1860D–14(a)(3)) to section 1860D–14A(g) of the Act; and (i) The shuttle service is not air,
which only requirement in paragraph (3) The manufacturer of the drug luxury, or ambulance-level
(k)(3)(i) of this section applies: participates in, and is in compliance transportation;
(A) The pharmacy does not routinely with the requirements of, the Medicare (ii) The shuttle service is not
waive or reduce cost-sharing amounts; Coverage Gap Discount Program. marketed or advertised (other than
and (bb) Local Transportation. As used in posting necessary route and schedule
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(B) The pharmacy waives the cost- section 1128B of the Act, details), no marketing of health care
sharing amounts only after determining ‘‘remuneration’’ does not include free or items and services occurs during the
in good faith that the individual is in discounted local transportation made course of the transportation or at any
financial need or after failing to collect available by an eligible entity (as time by drivers who provide the
the cost-sharing amounts after making defined in this paragraph (bb)): transportation, and drivers or others
reasonable collection efforts. (1) To Federal health care program arranging for the transportation are not
(4) If the cost-sharing amounts are beneficiaries if all the following paid on a per-beneficiary-transported
owed to an ambulance provider or conditions are met: basis;

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(iii) The eligible entity makes the 1395cc(j), 1395w–141(i)(3), 1395dd(d)(1), (iii) The offer or transfer of the items
shuttle service available only within the 1395mm, 1395nn(g), 1395ss(d), 1396b(m), or services is not tied to the provision
eligible entity’s local area, meaning 11131(c), and 11137(b)(2). of other items or services reimbursed in
there are no more than 25 miles from ■ 4. In § 1003.110, the definition of whole or in part by the program under
any stop on the route to any stop at a ‘‘remuneration’’ is amended by revising Title XVIII or a State health care
location where health care items or the introductory text and paragraph (3) program (as defined in section 1128(h)
services are provided, except that if a and adding paragraphs (5) through (9) to of the Act);
stop on the route is in a rural area, the read as follows: (8) The offer or transfer of items or
distance may be up to 50 miles between services for free or less than fair market
§ 1003.110 Definitions.
that that stop and all providers or value by a person, if—
suppliers on the route; and * * * * *
(iv) The eligible entity that makes the Remuneration, for the purposes of (i) The items or services are not
shuttle service available bears the costs § 1003.1000(a) of this part, is consistent offered as part of any advertisement or
of the free or discounted shuttle services with the definition in section solicitation;
and does not shift the burden of these 1128A(i)(6) of the Act and includes the (ii) The offer or transfer of the items
costs onto any Federal health care waiver of copayment, coinsurance and or services is not tied to the provision
program, other payers, or individuals. deductible amounts (or any part thereof) of other items or services reimbursed in
Note to paragraph (bb): For purposes and transfers of items or services for free whole or in part by the program under
of this paragraph (bb), an ‘‘eligible or for other than fair market value. The Title XVIII or a State health care
entity’’ is any individual or entity, term ‘‘remuneration’’ does not include: program (as defined in section 1128(h)
except for individuals or entities (or * * * * * of the Act);
family members or others acting on their (3) Differentials in coinsurance and (iii) There is a reasonable connection
behalf) that primarily supply health care deductible amounts as part of a benefit between the items or services and the
items; ‘‘established patient’’ is a person plan design (as long as the differentials medical care of the individual; and
who has selected and initiated contact have been disclosed in writing to all
to schedule an appointment with a beneficiaries, third party payers and (iv) The person provides the items or
provider or supplier to schedule an providers), to whom claims are services after determining in good faith
appointment, or who previously has presented; that the individual is in financial need;
attended an appointment with the * * * * * (9) Waivers by a Part D Plan sponsor
provider or supplier; ‘‘shuttle service’’ is (5) A reduction in the copayment (as that term is defined in 42 CFR 423.4)
a vehicle that runs on a set route, on a amount for covered OPD services under of any copayment for the first fill of a
set schedule; ‘‘rural area’’ is an area that section 1833(t)(8)(B) of the Act; covered Part D drug (as defined in
is not an urban area, as defined in this (6) Items or services that improve a section 1860D–2(e)) that is a generic
rule;and ‘‘urban area’’ as: (a) A beneficiary’s ability to obtain items and drug (as defined in 42 CFR 423.4) or an
Metropolitan Statistical Area (MSA) or services payable by Medicare or authorized generic drug (as defined in
New England County Metropolitan Area Medicaid, and pose a low risk of harm 21 CFR 314.3) for individuals enrolled
(NECMA), as defined by the Executive to Medicare and Medicaid beneficiaries in the Part D plan (as that term is
Office of Management and Budget; or (b) and the Medicare and Medicaid defined in 42 CFR 423.4), as long as
the following New England counties, programs by— such waivers are included in the benefit
which are deemed to be parts of urban (i) Being unlikely to interfere with, or design package submitted to CMS. This
areas under section 601(g) of the Social skew, clinical decision making; exception is applicable to coverage
Security Amendments of 1983 (Pub. L. (ii) Being unlikely to increase costs to years beginning on or after January 1,
98–21, 42 U.S.C. 1395ww (note)): Federal health care programs or 2018.
Litchfield County, Connecticut; York beneficiaries through overutilization or * * * * *
County, Maine; Sagadahoc County, inappropriate utilization; and
Dated: August 3, 2016.
Maine; Merrimack County, New (iii) Not raising patient safety or
quality-of-care concerns; Daniel R. Levinson,
Hampshire; and Newport County,
Rhode Island. (7) The offer or transfer of items or Inspector General.
services for free or less than fair market Approved: August 4, 2016.
PART 1003—CIVIL MONEY value by a person if— Sylvia M. Burwell,
PENALTIES, ASSESSMENTS AND (i) The items or services consist of Secretary.
EXCLUSIONS coupons, rebates, or other rewards from
a retailer; Note: This document was received by the
■ 3. The authority citation for part 1003 (ii) The items or services are offered Office of the Federal Register on November
continues to read as follows: or transferred on equal terms available 18, 2016.
Authority: 42 U.S.C. 262a, 1302, 1320–7, to the general public, regardless of [FR Doc. 2016–28297 Filed 12–6–16; 8:45 am]
1320a–7a, 1320b–10, 1395u(j), 1395u(k), health insurance status; and BILLING CODE 4152–01–P
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