Learning activity 3

Evidence: How can I help you?

Select an electronic device and explain the possible technical problems any
user can face, fill in the format. Then, make a three minutes video in which you
show the problem and explain its solution. There is an example in blue.

Technological device: Cell phone

Identify the Express the problem in a tag
Describe the solution
problem question
Problem 1
Delete information you do
Data storage can be a not use. For example audio
Data
nightmare, can’t it? notes or photos you are not
storage
going to use later.

Its RAM memory is with the

Problem 2 Clean your phone and
full
Slow close / delete applications
capacity, isn´t?
Phone and / or files and then clear
the data from the cache.

First, you should try to

reduce the brightness of the
The battery is short-lived,
Problem 3 screen and turn off GPS,
isn't it?
Short WiFi and Bluetooth if you are
battery life not using them. You can
also activate Battery Saving
Mode and see if your battery
lasts longer.
Before taking your phone to
Problem 4 service, try cleaning the
charging port with a new and
The phone
dry toothbrush. You can also
does not The charging port could be clean it using a dry swab to
charge damaged, couldn't it? remove dust and dirt that
does not allow your
charging port to function
properly

Problem 5 Remove the battery and

The phone can have a short place the cell phone in a
Wet Phone circuit, can't it? bowl full of rice. This will
help moisture to be
absorbed.
When you finish your work, send the files to your instructor through the
platform as follows:

1. Click the title of this evidence.

2. Click Examinar mi equipo and look for the files in your computer. Make
sure the files are attached.
3. Leave a comment for the instructor (optional).
4. Click Enviar.

Note: This evidence is an individual activity. Remember to check the learning

guide in order to know if you have done all the assigned activities, know how to
develop them and deliver them correctly.

Criterios de evaluación
Intercambia información formulando preguntas de confirmación para verificar
lo que se ha dicho, haciendo uso de la estructura gramatical requerida.