HISTORY INFORMATION FOR THE FOLLOWING MANUAL:

SERVICE MANUAL (COMMON)

ITC3 CHASSIS
Segment: ME
Version Date Subject
1 01/2014
0 / 0 1st Issue.
ssue

LCD TV

9-888-148-01
For SM - Unique , please refer :
9-888-148-A1 ( America )
9-888-148-C1 ( China)
9-888-148-E1 ( Europe )
9-888-148-P1 ( Pan Asia )
SERVICE MANUAL (COMMON)

ITC3 CHASSIS
Segment: ME

LCD TV
MODEL LIST
THIS SERVICE MANUAL CONTAINS COMMON INFORMATION FOR BELOW REGIONS AND MODELS
MODELS:

REGION
ASIA CHINA AMERICA EUROPE

MODEL
KLV-28R412B KLV-32R412B KDL-32R430B KLV-40R472B KDL-40RM10B KLV-48R472B
KLV-32R422B KDL-32R433B KLV-40R482B KDL-48R470B
KLV-32R426B KDL-32R435B KDL-40R450B KDL-48R473B
KLV-32R482B
KLV 32R482B KDL-32RM5B
KDL 32RM5B KDL-40R453B
KDL 40R453B KDL-48R475B
KDL 48R475B
KDL-32R410B KDL-40R455B KDL-48R480B
KDL-32R413B KDL-40R470B KDL-48R485B
KDL-32R415B KDL-40R473B
KDL-32R420B KDL-40R475B
KDL-32R423B KDL-40R477B
KDL-32R424B KDL-40R478B
KDL-32R425B KDL-40R480B
KDL 32R42 B
KDL-32R427B KDL 40R483B
KDL-40R483B
KDL-32R428B KDL-40R485B
3
 TABLE OF CONTENTS

Section Title Page Section Title Page

1. SAFETY NOTES 4. SERVICE ADJUSTMENTS

1-1. Warnings and Caution………………………………………………………. 5 4-1. Accessing Service Mode ..................................................................... 55
1-2. Caution Handling of LCD Panel ......…………….................................... 5 4-2. Accessing Software Version....................……….……………………… 55
4-3. Accessing Self Diagnostic History………………………………..…….. 56
1-3. y
Caution About the Lithium Battery……………......................................... 6
44
4-4. A
Accessing
i Self
S lf Diagnostic
Di ti MMenu………………………………………... 56
1-4. Safety Check Out ........................……………......................................... 6
4-5. Accessing Serial Number Edit……………….………………………….. 57
1-5. Leakage Test .......................................................................................... 6 4-6. Accessing Model Name Edit................................................................ 58
1-6. How to Find a Good Earth Ground………………………………………… 6
1-7. Lead Free Information….…………………………………………………… 7 5. DIAGRAMS
1-8. Handling the Flexible Flat Cable (FFC)……………………………………. 7 5-1. Circuit Board Location ......................................................................... 60
52
5-2. Bl k Diagram......................................................................................
Block Di 62
2. SELF DIAGNOSTIC FUNCTION 5-3. Connector Diagram ………………………………………...................... 70
2-1. Overview of Control Buttons ................................................................... 8
2-2. LED Display Control ………..................................................................... 8
2-3. LED Pattern………………........................................................................ 8
24
2-4. Standby LED Error Display
Display…………………………………………………. 8
2-5. Triage Chart ............................................................................................ 9

3. TROUBLE SHOOTING
3-1. General..................................................................................................... 10
3-2. No Power…….……………………………………………………………….. 10
3-3. Standby LED Blinking....…………............................................................ 13
3-4. No Picture................................................................................................. 21
3-5. Audio.............................…………………………………………................. 23
3-6. Video Problem.......................................................................................... 31
3-7. HDMI……………..……...……………………………………………………. 38
3-8. MHL…………………………………………………………………………. 39
3-9. Tuner…………………………………..……………………………………… 42
3-10. Ethernet………………………………………………………………………. 59
Please refer Service Manual – Unique for below information :
3-11. IR………………………………………………………………………………. 50
3-12. Switch Unit Buttons…………….……………………………………………. 51 -Safety Warnings
3-13. Wifi…………………………………………………………………………….. 52 -Wire Dressing
-Circuit Board Location
-Disassembly and Exploded View.

4

SECTION 1
SAFETY NOTES
1-1. Warnings and Caution
1) These servicing instructions are for use by qualified service personnel only.
2) To reduce the risk of electric shock, do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do so.
3) An isolation transformer should be used during any service to avoid
Possible shock hazard, because of live chassis. The chassis of this receiver is
directly connected to the ac power line.
4) Be sure to follow these guidelines to protect your property and
avoid causing g serious injury
j y:
• Carry the TV with an adequate number of people; larger size TVs require
two or more people.
• Correct hand placement while carrying the TV is very important for
safety and to avoid damages.
5) Components identified by shading and ! mark on the exploded views, views
and in the parts list are critical for safe operation. Replace these
components with Sony parts whose part numbers appear as shown in this
manual or in supplements published by Sony. Circuit adjustments that are
critical for safe operation are identified in this manual. Follow these
procedures whenever critical components are replaced or improper
operation is suspected.
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B
1-2. Caution Handling of LCD Panel
When repairing the LCD Panel, make sure you are grounded with a wrist band.
When repairing the LCD Panel on the wall, the panel must be secured using the
4 mounting holes on the rear cover.
1) Do not press the panel or frame edge to avoid the risk of electric shock.
2) Do not scratch or press on the panel with any sharp objects.
3) Do not leave the module in high temperature or in areas of high humidity for
an extended period of time.
4) Do not expose the LCD panel to direct sunlight.
5) Avoid contact with water. It may cause short circuit within the module.
6) Disconnect the AC power when replacing the backlight (CCFL) or
inverter circuit. (High voltage occurs at the inverter circuit at 650Vrms)
7) Always clean the LCD panel with a soft cloth material.
8) Use care when handling the wires or connectors of the inverter circuit.
Damaging the wires may cause a short circuit.
9)) Protect the p
panel from ESD to avoid damaging
g g the electronic circuit ((C-MOS).
)
10) During the repair, DO NOT leave the Power On or Burn-in period for more
than 1 hour while the TV is face down on a cloth.
Figure 1. TV is faced down on a cloth during repair.
5
Safety Notes ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

13 C
1-3. Caution
ti AbAboutt th
the Lithi
Lithium B
Battery
tt
1) Danger of explosion if battery is incorrectly replaced. Replace only with 3) Measuring the voltage drop across a resistor by means of a VOM or battery
the same or equivalent type. operated AC voltmeter. The 'limit' indication is 0.75V so analog meters must
2) Outer case broken battery should not contact to water. have an accurate low voltage scale. The SIMPSON'S 250 and SANWA SH-
63TRD are examples of passive VOMs that are suitable. Nearly all battery
1-4. Safety Check-Out operated digital multimeter that have a 2 VAC range are suitable.
After correcting the original service problem, perform the following (see Figure 2.)
safety checks before releasing the set to the customer:-
1) Check the area of your repair for unsoldered or poorly soldered
connections. Check the entire board surface for solder splashes and bridges.
2)) Check the inter board wiring g to ensure that no wires are ppinched or
contact high-wattage resistors.
3)Check all control knobs, shields, covers, ground straps and mounting
hardware have been replaced. Be absolutely certain you have replaced all
the insulators.
4) Look for unauthorized replacement parts, particularly transistors that Figure 2. AC voltmeter to check AC leakage
were installed
i t ll d during
d i a previous
i repair.
i Point
P i t them
th outt to
t the
th customer
t and
d 1 6 How
1-6. H tto Fi
Find
d a Good
G d Earth
E th G
Ground
d
recommend their replacement. 1) A cold-water pipe is a guaranteed earth ground; the cover-plate retaining
5) Look for parts which, though functioning show obvious signs of screw on most AC outlet boxes is also at earth ground.
deterioration. Point them out to the customer and recommend their 2) If the retaining screw is to be used as your earth ground, verify that it is at
replacement. ground by measuring the resistance between it and a cold-water pipe with an
6)) Check the line cords for cracks and abrasion. Recommend the ohmmeter The reading should be zero ohms
ohmmeter. ohms.
replacement of any such line cord to the customer. 3) If a cold-water pipe is not accessible, connect a 60- to 100-watt trouble-
7) Check the antenna terminals, metal trim, metalized knobs, screws and all light (not a neon lamp) between the hot side of the receptacle and the
other exposed metal parts for AC leakage. Check leakage test as described retaining screw. Try both slots, if necessary, to locate the hot side on the line;
next. the lamp should light at normal brilliance if the screw is at ground potential
8. For safety reasons, repairing the Power board and/or Inverter board is (see Figure 3).
prohibited
prohibited.
1-5.Leakage Test
The AC leakage from any exposed metal part to earth ground and from all Figure 3. Checking for earth
ground.
exposed metal parts to any exposed metal part having a return to chassis must
not exceed 0.5mA (500 microamperes).
Leakage
g current can be measured by y anyy one of the three methods:-
1) A commercial leakage tester such as the SIMPSON 229 or RCA WT540A.
Follow the manufacturers instructions to use those instructions.
2) A battery-operated AC milliampmeter The DATA PRECISION 245 digital
multimeter is suitable for this job. 6
Safety Notes ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

1-7. Lead Free Information Please hold reinforcement board and Please pull out FFC while pushing the
The circuit boards used in these models have been processed using Lead plunge it to depths. button of both ends at the same time.
Free Solder. The boards are identified by the LF logo located close to the Main Board Main Board
board designation.

Figure 4: LF Logo Figure 5: LF logo on circuit board

The servicing of these boards requires special precautions. It is strongly

recommended to use Lead Free Solder material in order to guarantee optimal
< Insertion> <Pull out>
quality of new solder joints.

1-8. Handling the FLEXIBLE FLAT CABLE (FFC)

 When you insert / pull out FFC,
FFC please grasp a reinforcement board and main
body of FFC.

7
Self Diagnostic Function ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
SECTION 2 450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B
SELF DIAGNOSTIC FUNCTION

2-1. Overview of Control Buttons 2-3. LED Pattern

When safety shutdown occurs, Standby LED display reports the cause by using the lightning
patterns as indicated below.

0.5sec 3.0sec 3.0sec

0.5sec
Example: The figure above shows LED display when SHUTDOWN is caused by Audio
Error. It repeats flashing for a specified number of times in 0.5sec/cycle and has a 3 seconds interval of lighting
off. Please note that a 3 seconds interval of lighting off is fixed regardless of abnormal state types.
LED Indicator
• Lights up in green when you select “Picture Off”.
• Lights up in amber when you set the timer or
2-4. Standby LED Error Display
“Photo Frame Mode”.
• Lights up in green when the TV is turned on. The Number of Standby LED Detection Items Board Error Item
• Flashes while the remote is being operated. (RED blinking)

2 2 LED Display Control

2-2. A b =R
Amber Red
d+G
Green 2 Main Power Error AC adapter Error

Status LED Colour Remarks 3 Audio Error B* board Error

Power Off ( AC Off and *1) OFF *1 power switch off (by touch button) 4 Panel Power Error B* board Error

Power On Green 5 Panel I2C COMM Error B* or Source board Error

Standby( by remote control 6 Backlight Error B* board Error

B
OFF
off only )

Picture Off Green

Set "Sleep Timer" Amber

Set "On Timer” ( Power On ) Amber

Set "On Timer”( Standby ) Amber

Picture Frame Amber

The number of LED blinking indicates B*Board Type:

Failure Red Blinking
cause of failure. B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
Amber/Green 28” - BIL
Error of panel ID 6 Blinking:0.5sec Amber/ 0.5sec Green
Blinking 32” BIS BIL
40” BIS BIL
Amber
Software Updating Blinking: 1sec On / 1sec Off 48” BIS BIL
Blinking
8
 Self Diagnostic Function

ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B
2-5. Triage Chart

Blinking No Picture No Sound

UI OK
UI NG
2 3 4 5 6 Tuner USB Video Component HDMI MHL SCART Main Speaker HP Video Component Tuner HDMI SCART USB
B‐Board
HIL Board
Light Source Board
Open Cell
AC Adaptor
Speaker Unit
Speaker Unit
LS Harness
Main Harness
Speaker Harness
FFC Cable

Most likelyy defective part

p
Secondary possible defective part

B*Board Type:
B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL

9
 ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
SECTION 3 450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B
TROUBLESHOOTING
3 1 General
3-1. 3 2 No Power
3-2.

START No Power

No

Does the Power Led

Open Detail B-Board
stay on when the
- No Power Check DC voltage at Yes •See DDCON
TV is switched on ?
JL6001 Sheet

19V - 19.5V?

No
Is the Standby Led Open Detail
Adaptor
blink ? - Standby LED Blink
T k outt adaptor
Take d t
Yes
and check the output voltage. B-board
19V – 19.5V?
(Refer Figure 1)
Green & Amber - Panel ID Error
No
blink? - Panel Not Supported
Adaptor
Change adaptor
Yes
and recheck the output voltage. Adaptor
19V – 19.5V?
Is the Picture and Open Detail (Refer Figure 1)
Sound OK ? - Picture/Audio/Video
No
B*Board Type:
B* Board Type
AC source Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
END 32” BIS BIL
40” BIS BIL
48” BIS BIL

10
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-2.
3 2 No Po
Power
er
3-2-1. DD Con B*Board Type:
B* Board Type
Size
Start PAN ASIA, CHINA EUROPE, AMERICA
DDCON 28” - BIL
32” BIS BIL
40”
40 BIS BIL
OK 48” BIS BIL

B-Board B-Board
No No
Check voltage at JL6003 Check fuse. Fuse
3.3V? F6001 & F6002

Yes

B-Board
Check voltage at JL6000 No
Change B-board
1.2V? DDCON

Yes OK
B-Board
B-Board
Check voltage at : No B-Board
Check voltage at JL6002 No
Change B-board BIS  JL6012. Check Fuse.
1.5V?
BIL  JL6007. F6003
12V?
Yes No

B-Board
Fuse
Check voltage at JL6005 No
Change B-board
5V?

Yes After checking, take note of

NG condition & change B board

11
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

B*Board Type:
B* Board Type
BIL BOARD Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
JL
60
01
32” BIS BIL
40”
40 BIS BIL
48” BIS BIL

F6
00
1

JL
60
02 F6
JL 00
60 2
JL
03
60
06 F6
00
3

JL
60
JL
00
60
05

JL
60
07

BIS BOARD

F
60
02 F JL
60 60
JL 01 01
60
03

JL
60
02

JL600
0

F
60
03
JL
60
06

JL
60
05

JL
60
12

12
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-3.
3 3 Standb
Standby LED Blinking
3-3-1. 2 times blinking

2 times Blinking

-ve
B-Board
Yes
Check DC voltage at
Change B-board
JL6001
+ve
19V - 19.5V?

Ensure that
+ve probe is No
touching the
needle.
Adaptor
Take out adaptor Yes
and check the output voltage. Change B-board
19V – 19.5V?
(Refer Figure 2)

No
Figure 1: How to check adaptor’s output
voltage.

Change adaptor
B*Board Type:
B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL

13
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-3.
3 3 Standb
Standby LED Blinking
3-3-2. 3 times blinking
START

3x blinking
Speaker impedance
Remove N 3
No 3x bli
blinking
ki
≠ 6~8 Ω
Speaker Connector Check Speaker harness Change
at CN4500 & perform and Speaker impedance Speaker

AC OFF - ON No connectivity
3x blinking for speaker harness

Change
Speaker
Harness

Connect back
3x blinking
Speaker Connector to CN4500
No connectivity & perform AC OFF - ON
of F4000
Check connectivity No 3x blinking
F4500 broken
of F4500.

3x blinking
& F4000 OK

Audio IC problem,
IC4500 damage

Change B board B*Board Type:

B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
DONE 40” BIS BIL
48” BIS BIL

14
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

B*Board Type:
BIL_Board B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40”
40 BIS BIL
48” BIS BIL

IC4500

F4500

CN4500

BIS_Board

IC4500

F4500

CN4500

15
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

Board Name Board PWB (A side) Detail

BIL
CN4500
CN450
0

CN4500

BIS
CN4500

CN450
CN4500 0

BIS BIL BIL

F4500

F450
0

F4500

F450
0

16
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-3.
3 3 Standb
Standby LED Blinking
3-3-3. 4 times blinking

No 12V

No Check Fuse. No
AEP? Fuse
(F6003) ok?

Yes Yes

Check Fuse. No
Check JL6009. No
Fuse
(F6003) ok? B-board
3.3V?
Ok
Yes

Check JL6009. No
B-Board
3.3V? Check JL6007. No
DDCON
Yes 12V?

Yes
Check JL6022. No
B-board
3.3V?
LVDS
Yes

Check JL6007
JL6007. No DDCON
12V? (IC6010)

Yes
B*Board Type:
B* Board Type
Size
LVDS PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL

17
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

B*Board Type:
BIL B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL

F600
3

JL600
9

LVDS FFC
CONNECTOR

JL600
7

BIS

LVDS FFC
CONNECTO
R

F600
3
JL60
JL60 09
12

18
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-3.
3 3 Standb
Standby LED Blinking
3-3-4. 5 times blinking

START

TV Boots Up
TV Boots Up
Remove and reinsert LVDS Flat Normally
Normally Incorrect FFC Replace B-Board B-Board Issue
Flexible Cable (FFC) at B-Board and
Insertion
Panel Side

5x Blinking is Still
5x Blinking is Still Observed
Observed

TV Boots Up TV Boots Up
Replace LVDS Flat Flexible Normally Replace Normally
LVDS
O-Cell Issue
Cable (FFC) *O-Cell or *Panel Module
Cable Issue
* O-Cell or Panel
Module replacement
depends on service
p
capabilities

5x Blinking is Still
Observed
END
B*Board Type:
B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL

19
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-3.
3 3 Standb
Standby LED Blinking
3-3-5. 6 times blinking Location of CN9000
CN900
0
6x blinking

CN9000

Check if LED harness/FFC (CN9000) NG

Connect LED harness
is connected properly

Symptom gone
Change B Board B board

6x blinking

Able to repair No
Change Panel Module
Panel Module

BIL Board
Yes
Symptom gone
Change Harness Harness
CN9000
6x blinking
*To avoid changing all LS bar, please follow steps below
Replace LS Bar* (1) Turn off AC
(2) Unplug DC adaptor from DC jack
(3) Plug in DC adaptor to DC jack
(4) Turn on AC
(5) LS bar will turn on for ~4s before 6x blinking
B*Board Type:
(6) Observe which LS bar cannot turn on during power on
B* Board Type
Size (7) Replace LS bar that failed to turn on CN9000
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL BIS Board
40” BIS BIL
48” BIS BIL

20
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-4.
3 4 No Pict
Picture
re
3-4-1. General
No Picture

Input Still No Check +12V BL_ON

Check Input Source: Picture CHECK BL_ON on
OK PANEL_VCC_SW at OK OK
-Tuner Replace LVDS FFC B-Board at JL9012.
JL6007 on
- MHL/HDMI Harness HIGH ((+3.3V):
) OK
B-Board
-Video/Component LOW (0V): NG
(12V±0.8V)

Input NG Picture OK +12V NG BL_ON NG

LVDS FFC Adaptor

Replace Input Backlight or LED Driver
Source Harness or +12V DDCON Problem
Problem
Problem

Still No
Picture
*Panel Module
Replace B-Board or *O-Cell END
Problem

Picture OK Picture OK B*Board Type:

B* Board Type
* O-Cell or Panel Size
PAN ASIA, CHINA EUROPE, AMERICA
Panell or O
P O-Cell
C ll Module replacement 28” - BIL
B-Board Issue Issue depends on service 32” BIS BIL
capabilities 40” BIS BIL
48” BIS BIL

21
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

“NO PICTURE” Probing Points

BL_ON PANEL_VCC

JL6007

JL9012

Note : Note :
BL_ON = +3.3V (OK) PANEL_VCC_SW = 12V±0.8V
BL_ON = 0V (NG)

BIL Board

BL_ON
_ PANEL_VCC
_

JL9012
JL6007

B*Board Type:
Note : Note : B* Board Type
BL_ON = +3.3V (OK) PANEL_VCC_SW = 12V±0.8V Size PAN ASIA, EUROPE,
CHINA AMERICA
BL_O
ON = 0V
0 (NG)
( G) 28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL
BIS Board
22
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-5.
3 5 AAudio
dio
3-5-1. General

Main Speaker No Sound Refer “Main Speaker No

Audio Problem
Sound”

HP Out No Sound Refer “HP Out

No Sound”

Video/Component or HDMI 2 Refer “Analog Audio Input

no sound? No Sound”

Analog RF no sound? Refer “Analog RF

No Sound”

Refer “HDMI Audio

HDMI Audio no sound?
No Sound”

Refer “USB Audio

USB Audio no sound?
No Sound”
Sound

23
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-5.
3 5 AAudio
dio
3-5-2. Main Speaker No Sound
START Main Speaker No Sound

Sound
Do a Factory Setting

No connectivity for speaker No Sound

Sound harness
Check Speaker Harness
Change Speaker Harness
connectivity
No Sound
No Sound
Speaker Impedance
Sound
≠ 6~8 Ω
Ch
Change Speaker
S k Ch k S
Check Speaker
k Impedance
I d

No Sound
No Sound

No connectivity
of F4000 Check fuse connectivity
F4500 broken
at F4000

F4000 OK No Sound

Audio IC problem
IC4000 damage

B*Board Type:
Change B-Board B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL
DONE
24
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

B*Board Type:
B* Board Type
Size
BIL_Board PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL

IC450
0

F4500

CN45
00
BIS_Board

IC4500

F4500

CN4500

25
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-5.
3 5 AAudio
dio
3-5-3. Headphone (HP) Out No Sound

START Headphone (HP) No Sound

Sound

Do a Factory Setting

No Sound

Sound
Headphone
Use another Headphone
problem

No Sound & Headphone OK

HP IC (IC4000) or Main IC (IC5000) problem

Change B-board

DONE
B*Board Type:
B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL

26
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

B*Board Type:
BIL_Board B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
IC400
0 40” BIS BIL
48”
48 BIS BIL

IC5000

BIS_Board

IC4000

IC5000

27
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-5.
3 5 AAudio
dio
3-5-4. HDMI Audio No Sound
START

Sound

Do a Factory Setting
Sound

NG

Change HDMI HDMI cable,

cable ok?

No Sound & HDMI cable OK

Sound NG
HDMI source,
Change HDMI source
ok?

No Sound & HDMI source OK

Sound
NG

Change to supported *HDMI

HDMI sound
format format ok?

No Sound & HDMI format OK

* Please refer to IM for supported HDMI
audio format.
Main IC (IC5000) or Audio IC (IC4500) problem

B*Board Type:
B* Board Type
Size
Change
g B-board PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL
DONE
28
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-5.
3 5 AAudio
dio
3-5-5. Analog RF No Sound

Analog RF input no
sound

NG
RF cable,
Change
g RF cable NG
ok? UI setting, ok?
Correct UI
(TV System, AFT, Audio Filter)
OK

NG
Change RF RF source,
source/channel ok? OK

OK

Refer “Speaker
Speaker No NG
R t sound,
Raster d
Sound”
ok?

Change B-board
OK

NG OK
Tuning,
Refer “Tuner
Problem” ok?
B*Board Type:
B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL

29
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-5.
3 5 AAudio
dio
3-5-6. USB No Sound

START

Sound

Do a Factory Setting

Sound
No Sound
NG

Change to supported *Confirm USB audio

format format

No Sound & USB format OK

Sound
NG
Change USB Check USB thumbdrive
thumbdrive Condition

No Sound & USB condition OK

*Confirm with OSD on bottom panel,

Main IC (IC5000) or Audio IC (IC4500) problem
if playback not support.
*Please refer to IM for detail supported
pp USB
audio format.
Change B-board
B*Board Type:
B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
DONE
28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL

30
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-6.
3 6 Video Problem
3-6-1. General
Picture On Screen
Distorted Or Missing
Yes
Check LED 6x Refer to Power Troubleshoot (STANDBY LED BLINK  6x
ti
times bli
blink?
k? times blinking

No
Backlight turns No
ON? Yes
Ch k E
Check Eco P
Power
Saving ON?
Yes Refer to IM Eco
No Power Saving
Refer “Tuner Setting
Tuner, OK?
Problem”
No
Yes
No
Refer “Video
Video , OK?
Problem”

Yes
No
Refer “Component
Component, OK?
Problem”
Yes
No
Refer “HDMI/MHL Change B- board
HDMI, OK?
Problem”
Problem
Yes
No
Refer “HDMI/MHL B*Board Type:
MHL, OK?
Problem” B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
Yes 28” - BIL
32” BIS BIL
Finish 40” BIS BIL
48” BIS BIL

31
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-6.
3 6 Video Problem
3-6-2. BIL Component, Video & HDMI Block

5V

Input detection

Share Video/ Component

75ohm

IC5000

HDMI1 HDMI2/MHL

32
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3 6 Video Problem
3-6.

BIL Video/Component Schematic Diagram

PG3 PG6

33
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-6.
3 6 Video Problem
3-6-3. BIL Video (No Picture) No Picture

Video NG Component
No Picture No Picture

NG Video Signal NG Video Signal

Check signal source Check signal source
Source problem Source problem
or cable.
cable or cable.
cable
or cable problem or cable problem

OK OK

Make sure jack NG Make sure jack

Check Input jack NG Check Input jack
proper connection proper connection
‘J3000’ connection ‘J3000’ connection
to board to board

OK OK

Check input
NG signal 1.0Vp-p NG R3029, R3031,
Check input signal R3029
at R3029_Y0P line , R3032
1.0Vp-p at R3029 connection/defect R3031_PB0P line & connection/defect
R3032
303 _PR0P 0 line
e

OK OK
Confirm R3010, C3009,
Confirm waveform at
Confirm waveform at R3029, C3020 (Y0P line)
NG Confirm R3029 & C3020 (face to IC5000)
C3020 (face to IC5000) connection and value
same as Ref5
C3020 connection same as Ref6.
(CB input pattern) and value Confirm waveform at
NG
C3022 (face to IC5000) Confirm R3011, C3010,
Ref6 Ref7 same as Ref7. R3031, C3022 (PB0P line)
Confirm waveform at connection and value
OK C3023 (face to IC5000)
Ref5 same as Ref8. Confirm R3012, C3011,
Input CB pattern. R3032, C3023 (PR0P line)
OK connection and value
Ref8
IC5000 defect

IC5000 defect

34
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-6.
3 6 Video Problem
3-6-4. BIL Video (Scart) BIL Video

SCART CVBS SCART RGB

No Picture No Picture

NG NG
Check [HIGH] Check [HIGH]
RGB_SWITCH Check CN3000 RGB_SWITCH Check CN3000
IC5000 U12 Connection IC5000 U12 Connection
[SOY1] at R3015 [SOY1] at R3015

OK [LOW] OK [LOW]
Check input signal
NG 0.7Vp-p R3029, R3031,
Check input signal R3029 NG
1.0Vp-p at R3029 connection/defect at R3029_Y0P line , R3032
R3031 PB0P line &
R3031_PB0P connection/defect
R3032_PR0P line

OK
OK Confirm C3024 (Y1P line)
Confirm waveform
at C3028 (face IC5000) NG Detailed check Confirm waveform at connection . Detailed
same as Ref9 CN3000 Pin C3024 (face to IC5000) Check CN3000 Pin No.7
(SCART CVBS No.20 signal path same as Ref10. signal path.
input pattern) Ref10 Confirm waveform at
NG
C3026 (face to IC5000) Confirm R3025, C3026,
same as Ref11. R3021 (PB1P line)
Confirm waveform at connection and value.
OK C3027 (face to IC5000) Detailed Check CN3000
Ref9 same as Ref12. Pin No.11 signal path.
Ref11 Input CB pattern.
Confirm R3026, C3027,
R3022, C3016 (PR1P line)
IC5000 defect connection and value.
OK Detailed Check CN3000
Pin No.15 signal path.
Ref12

IC5000 defect

35
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3 6 Video Problem
3-6. B*Board Type:
BIL FOR VIDEO NG (NO PICTURE) Size
B* Board Type
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48”
48 BIS BIL

C302
0

R302
9

J3000 BIS FOR VIDEO NG (NO PICTURE)

C3
01
6

R3
02
9

J3000

36
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3 6 Video Problem
3-6. B*Board Type:
B* Board Type
Size
BIL FOR COMPONENT NG (NO PICTURE) PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48”
48 BIS BIL

C302 C302 C302

0 2 3

C301 C301 C300

1 0 9

R302 R303 R303

9 1 2

R301 R301 R301

2 1 0

BIS FOR COMPONENT NG (NO PICTURE)

J3000

C30 C30 C30

16 17 18

R30 R30 R30

29 31 32

R30 R30 R30

15 14 13

C30 C30 C30

11 12 10

37
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-7.
3 7 HDMI
3-7-1. General

HDMI Problem

NG
Check HDMI input source signal or HDMI Signal Source Problem or cable
cable. problem

OK

NG
Confirm HDMI input source format / Change HDMI input source to TV supported
resolution supported by TV? format

OK

NG
Change B-board
Check HDMI jack.

OK

Change board circuit

B*Board Type:
B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL

38
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-8.
3 8 MHL
3-8-1. No Picture
No picture

Phone or source supported MHL

Change phone or NO (phone spec and OS support etc)
source

YES

NO
Change MHL Use supported MHL cable
cable

YES

Ch
Change Bb d
B-board

39
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-8.
3 8 MHL
3-8-2. MHL No Charging

No charging
g g

Change MHL YES

Check VBUS voltage at IC3603 PIN
cable
6 = 5Vdc

NO

YES Check IC3603 pin3 voltage =

IC3603 NG 3.3Vdc

NO

Change B-board

B*Board Type:
B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL

40
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3 8 MHL
3-8. B*Board Type:
B* Board Type
BIL BOARD Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48”
48 BIS BIL

IC3603

CL3605 IC3603

BIS BOARD
Pin1

Pin6

IC360
3

IC360
CL360 3
5

P
in
1
Pin6

41
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-9.
3 9 TTuner
ner
3-9-1. General

RF input no picture / noisy picture

Check RF source cable and NG

Change RF cable and antenna
antenna, OK?

OK

NG
Ch k JL1001 = +3.3V?
Check 3 3V? Ch
Change BB
Board
d

OK

Digital
Tuning for Digital or
Analog?

Analog

Refer Analog Tuning

Refer Digital Tuning

B*Board Type:
B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL

42
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

BIL BOARD

JL1001

BIS BOARD

JL1001

43
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-9.
3 9 TTuner
ner
3-9-1. Analog Tuning Fig.1
FOR ANALOG TUNING: @ All destination. For LA-ISDB(BR/AR) and LA-T2(COL) only RF level RF level
Destination IFAGC1 (V)
Analog Tuning (dBm) (dBuV)

Confirm ANT or Cable connection BR/LA-T2 -35 80 0.514

For Other destination
B*Board Type:
B* Board Type
Size
NG PAN ASIA, CHINA EUROPE, AMERICA
Channel can be lock? 28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL
OK IFAGC1 (V) tolerance ±0.1V
Check below part mounting
NG condition, OK? NG
Picture quality become noisy FB1002, FB1003, C1002, C1003,
R1011, R1012, R1015, C1012,
R1001 R1003
R1001, R1003, C1016
C1016, R1013
OK

OK

Confirm RF level and IFAGC1 (V) NG

of Analog RF (Fig: 1)

OK

NG
Please re-upgrade Firmware (PKG),
Change B-board
Check again Picture quality?

OK

Done (End)

44
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

BIL BOARD

R1015

R1012

R1011

R1013 C1016

C1002

C1003

C1012

R1001

FB100 B*Board Type:

3
R1003
FB100 B* Board Type
Size
2 PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL

45
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

BIS BOARD

R1015

R1012

R1011

C1012 R1001

R1003

C1003
R1013 C1016
C1002

FB100
3
FB100 B*Board Type:
2
B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL

46
 Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-9.
3 9 TTuner
ner
3-9-2. Digital Tuning FOR DIGITAL TUNING: @ AEP-T2,AEP-T2S2,PAD2,CH,LA-ISDB(BR/AR) and LA-T2(COL).

Digital Tuning
For LA-ISDB(BR/AR) and LA-T2(COL) only For AEP-T2S2 only

Confirm ANT or Cable connection Confirm ANT or Satellite connection

For Other destination

Notes: OK
- Voltage for DEMOD_VIN = 1.2V for CH, 1.1V for other destination. Sound is normal? Check IC5000 (MTK)
- Parts for AGC_S: C1094,R1160(for BIL).
- Parts for AGC2: R1016
R1016,C1022,R1003,R1001,C1012.
C1022 R1003 R1001 C1012
- Parts for DEM_RESET: C1034,C1038,R1049,R1036,C1030,R1057.
- Parts for TU_DATA_DEMOD: R1004,R1024. No sound
- Parts for OSC_ENBN-1: C1071,R1050 (for BIL). Error free
- Parts for IF2_P_DEMOD: 1070,FB1003,C1001,R1010,C1009,R1018. Check IC5000 (MTK) and
- Parts for IF2_N_DEMOD: 1069,FB1002,C1000,R1009,C1008,R1017.
Confirm BER of digital RF by Service mode
mount condition in TS line
- Parts for TU_CLK_DEMOD: R1005,R1025.
-Parts for TS line: R1028,R1030,R1032,R1038,C1072,RB1004 (for BIL) /
NG
R1028 R1030 R1032 R1038 C1071 (for
R1028,R1030,R1032,R1038,C1071 (f BIS)
BIS). NG
-Parts for Tuner Control: Confirm Power supply for Digital Demod Check Power supply
R1007,R1006,C1004,C1005,C1043,C1044,R5015,R5016, DEMOD_VIN and 3.3V Circuit for Digital Demod
RB5004(BIS)/RB5005(BIL).
OK

Confirm Tuner and Demod control line NG Check mount condition

M SCL / M_SDA
M_SCL M SDA / DEM
DEM_RESET
RESET / OSC_ENBN-1
OSC ENBN-1 / TU_DATA_DEMOD
TU DATA DEMOD
in Tuner and Demod control line
/ TU_CLK_DEMOD / AGC_S (Satellite only)

OK
RF level =
Check M’t condition RF level = Low
High Confirm RF Level and AGC
in AGC2/IF2_N_DEMOD/
of Digital RF by Service mode
IF2_P_DEMOD line
OK
Please re-upgrade Firmware
NG
(PKG), Change B-board
Check again Picture quality? B*Board Type:
OK B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
Done (End) 28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL

47
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

BIL BOARD
RB5004

RB10
04
R1015

R1012

R1011

C1043 RB5005

C1044
R1013
R1160 C1016

C1094 C1002

C1034
C1072 C1003
R1038
C1012
R1032
R1057 C1071
R1030
C1030 R1050 R1001 C1070
R1028
R1036 R1016 R5016 C1001
R1017 C1069
C1038 C1022
R1018 C1000
R1007 R5015
R1049 FB100
C1008
3
C1009 FB100
2

C1005
C1004
R1010 R1009 R1025 R1024 R1003 R1006

48
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-10.
3 10 Ethernet
3-10-1. General
Check if TV has good OK
cable connection
p  Network setup
Set-up p

Failed

Yes
OK Ch k if any abnormal
Check b l
Check if the Ethernet Connector NG
or broken point on
cable is good Change B Board
Ethernet Connector

NG
G No

Yes
Check if TV has MAC Address T7000 or Main IC NG
Change a good cable
Set-up  Network setup Change B Board

No

Invalid MAC Address

Change B Board

B*Board Type:
B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
40” BIS BIL
48” BIS BIL

49
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3 11 IR
3-11.

TV cannot be controlled
by remote commander

OK
Green LED blinks at Power indicator OK
Green LED light Mechanical
when using commander
at Power LED indicator (ex. Bezel, Guidelight)
near sensor’s
’ window
i d

NG
NG

OK
Confirm Harness connection
Harness loose connection
OK on B-Board and HIL Board

NG

OK
Change Harness Harness NG

NG

OK
Change HIL board HIL board NG
B*Board Type:
NG B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
28” - BIL
32” BIS BIL
Change B-board 40” BIS BIL
48” BIS BIL

50
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3 12 S
3-12. Switch
itch Unit Buttons
B ttons

Switch Unit NOT FUNCTIONING

*VOLTAGE
VOLTAGE LEVEL FOR EACH PRESSED BUTTON

KEY Voltage Voltage range

(average)

NG
Check Wire Harness - 0.000 0.00000 – 0.82353
Change
g Wire Harness
A d Connector
And C t
And connect properly + 1.114 0.83451 – 1.37255
Connectivity?
CH/Input 1.693 1.383529 – 2.03137
OK No Input 2.420 2.04235 – 2.80000

Check 3.3V
NG Check 3.3V in Pin 7,
in Pin2, CN1
CN9900 on
(Switch Unit)
B-board

OK OK

*Check
NG
Pin 1 Voltage
g Level Change Switch Unit

in CN1

OK B*Board Type:
B* Board Type
Size
PAN ASIA, CHINA EUROPE, AMERICA
NG 28” - BIL
Change B-board 32” BIS BIL
40” BIS BIL
48” BIS BIL

51
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-13.
3 13 Wifi 3-13.
3 13 Wifi
3-13-1. Wifi Module 3-13-2. Turn On Wifi

START Turn On WiFi

TV UI:
HOME -> SETTINGS -> OK
Does WiFi function Open Detail
SYSTEM SETTING -> WiFi Direct Setting
turned on at TV? - Turn On WiFi
SETUP -> Wi-Fi SETUP ->
Wi-Fi DIRECT

NG

Device Can Open Detail Open Detail

Be Connected? - Hardware Defect -Hardware Defect

END

52
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3-13.
3 13 Wifi
3-13-3-Hardware Defect

Hardware Defect

Check harness
OK
NG
connection insertion
is OK Connect properly Loose harness
between WiFi
and Bxx

OK

OK

Change harness
between B- board Main Harness
and WiFi NG

NO

Check Input Power, Change Bxx

is it 5V? board
NG
TP: VCC

YES

OK

Change
Wi-Fi module
Wi Fi mod
Wi-Fi module
le

53
Troubleshooting ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3 13 Wifi
3-13.

Input Power

TP: Vcc = 5V

54
 ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
SECTION 4 450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B
SERVICE ADJUSTMENTS
4-1. Accessing Service Mode
4-2. Accessing Software Version
1) Go to TV standby condition by remote commander.
1) Press (Enter) or button on Remote to enter status information.
2) Press “i+ (info)”, “5”, “Volume +” then “TV power” on remote.
3) You can see Service Mode on display.
4

Remote Commander

Remote Commander

Screen Sample

2) Press (Enter) button on Remote to back to Service Mode.

Remote Commander

Service Mode Screen Sample

Screen Sample
55
Service Adjustment
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

4-3. Accessing Self Diagnostic History 4-4. Accessing Self Diagnostic Menu
1) Press (Enter) button on Remote to enter Self Check Mode. 1) Go to TV standby condition by remote commander.
2) Press “i+ (info)”, “5”, “Volume -” then “TV power” on remote.
3) To Exit – Press Power Off & On.

Number of Standby
Error count
LED flashings Error name

Remote Commander

0- indicates no error
Screen Sample
was detected.

1- indicates an error
was detected.

Screen Sample

2) Press Enter button on Remote to back to Service Mode Total Operation Time [h] – Boot Count – Panel Operation Time [h]
(max 65535) (max 65535) (max 65535)

•Total Operation
p Time and Panel Operation
p Time and is recorded every
y 1 h.

Remote function:
Error history clear : <8> -> <0>
Panel operation time clear: <7> ->
> <0>

Screen Sample

56
Service Adjustment
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

4 5 Accessing Serial Number Edit

4-5.
1) Press button on Remote to edit Serial Number.

Screen Sample
Remote Commander
Note: * The font color of YES is change to black when it is selected.
4) If YES is selected, the input data is saved into EEPROM.
Screen Sample
SERIAL NUMBER EDIT is grayed out and the serial number that has
2) Press or button to select number
been input is displayed.
. * The font color of YES is change to black when it is selected. User will not able to edit anymore.

Remote Commander

3) Serial Number can be set ONLY ONCE. Screen Sample

After user input data , press <Enter>.
Pop dialog will appear to inform user to confirm data.
Press or button to select YES or NO.
Select YES if input data is correct. Screen Sample

Select NO if input data is incorrect. Note : * The font color of SERIAL NUMBER is change to orange
Press <Enter> to save answer. after YES is selected.
57
Service Adjustment
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

5) If NO is selected, the input data is not saved into EEPROM. 4-6. Accessing Model Name Edit
The serial number that has been input is displayed.
User can still edit the Serial Number. 1) Press button on Remote to edit Model Name.

Remote Commander

Screen Sample
Screen Sample
Note : * The font color of NO is change to black when it is
2) Press or button on Remote to select character.
selected.

Remote Commander

Screen Sample
Note : * The font color of SERIAL NUMBER is white after NO is selected.
Screen Sample

58
Service Adjustment
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

3) Model Name can be set ONLY ONCE.

After user input data , press <Enter>.
Pop dialog will appear to inform user to confirm data.
Press or button to select YES or NO.
Select YES if input
p data is correct.
Select NO if input data is incorrect.
Press <Enter> to save answer.

Screen Sample

Note : *The font color of MODEL NAME is change to orange

after YES is selected.

5) If NO is selected, the input data is not saved into EEPROM.

The model name that has been input is displayed.
Screen Sample User can still edit the Model Name.
Note :* The font color of YES is change to
black when it is selected.

4) If YES is selected, the input data is saved into EEPROM.

Model Name EDIT is grayed out and the model name that has been
input is displayed.
User will not able to edit anymore

Note: *The font color of NO is change to Note :* The font color of MODEL NAME
black when it is selected. is white after NO is selected.
59
Diagrams
ITC3 CHASSIS
D
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
SECTION 5 450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B
DIAGRAMS
5-1.CIRCUIT BOARD LOCATION
5-1-1. KDL-28”
BIS BOARD (PAN ASIA, CHINA)

SWITCH
UNIT
HIL BOARD

5-1-2. KDL-32”
BIL BOARD (EUROPE, AMERICA) BIS BOARD (PAN ASIA, CHINA)

HTL4
BOARD
(For Hotel
Model Only)

SWITCH SWITCH
CARD, CARD,
UNIT UNIT
WIRELESS LAN WIRELESS LAN
HIL BOARD HIL BOARD

60
Diagrams
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

5-1.CIRCUIT BOARD LOCATION

5-1-3. KDL-40”
BIL BOARD (EUROPE, AMERICA) BIS BOARD (PAN ASIA, CHINA)

HTL4
BOARD
(For Hotel
Model Only)

CARD, SWITCH CARD, SWITCH

WIRELESS LAN HIL BOARD UNIT WIRELESS LAN HIL BOARD UNIT

5-1-4. KDL-48”
BIL BOARD (EUROPE, AMERICA) BIS BOARD (PAN ASIA, CHINA)

SWITCH
CARD,
HIL BOARD SWITCH UNIT
WIRELESS LAN HIL BOARD
UNIT

61
Diagrams
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

5-2. Block Diagram

5-2-1. AR – BIL BOARD

USB2 0
USB2.0 Wi Fi Module
Wi-Fi M d l

USB2.0
Indicator LED/SIRCS
LED
60Hz backlight
HDMI2 (ARC)
Switch Unit
(4keys) LED Driver
BD9276EFV HDMI1 (MHL)
LVDS
Ether
MT5561GUHT

HP AMP HP/
Ether Embedded
TPA6138A2 A-OUT
PHY MHL2.0

Embedded
NAND Flash DDR3 2Gb
(8bit ECC required) 8bit
I2S
2Gb IF P TS
P-TS

CXD2838ER (DJIN6)
Demod
Audio AMP
YDA178 IF

19.5V from AC adapter

p
A3 Tuner
T Module
M d l
SUT-RB231(LA/COL/BR/AR)
DC-IN
Component/Composite

62
Diagrams
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

5-2. Block Diagram

5-2-2. BR – BIL BOARD

USB2.0 Wi-Fi Module

USB2.0
Indicator LED/SIRCS
LED
60Hz backlight
HDMI2 ((ARC))
Switch Unit
(4keys) LED Driver
BD9276EFV HDMI1 (MHL)
LVDS

MT5561GUHT

HP AMP HP/
Ether Embedded
TPA6138A2 A-OUT
PHY MHL2.0

Embedded
NAND Flash DDR3 2Gb
(8bit ECC
(8b CC required)
equ ed) 8bit
I2S
2Gb IF P-TS

CXD2838ER (DJIN6)
Demod
Audio AMP
YDA178 IF

19.5V from AC adapter

A3 Tuner Module
SUT-RB231(LA/COL/BR/AR)
DC-IN
Component/Composite

63
Diagrams
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

5-2. Block Diagram

5-2-3. CHD – BIS BOARD

USB2.0 Wi-Fi Module

USB2.0
Indicator LED/SIRCS LED
backlight
60Hz
HDMI2 (ARC)
Switch
S i h Unit
i
(4keys) LED Driver
BD9276EFV
HDMI1 (MHL)
LVDS
HDMI2 AUDIO IN
MT5561MAHT
( ) *SIRCS out (CBX)
*(DVI) ( ) A-IN

HP AMP HP/
Embedded
TPA6138A2 A-OUT
MHL2.0
HTL4
Embedded
NAND Flash DDR3 2Gb
(8bit ECC required) 8bit I2S
2Gb IF P-TS

Demod CXD2840ER (ZHUI2)

Audio AMP
YDA178 IF

19 5V from AC adapter
19.5V A3 Tuner Module
SUT-RC232(China)

DC-IN
Component/Composite

64
Diagrams
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

5-2. Block Diagram

5-2-4. COL- BIL BOARD

USB2.0 Wi-Fi Module

USB2.0
Indicator LED/SIRCS
LED
60Hz backlight
HDMI2 (ARC)
Switch Unit
(4keys) LED Driver
BD9276EFV HDMI1 (MHL)
LVDS

MT5561GUHT

S/FPDIF
Opt HP AMP HP/
Ether Embedded
TPA6138A2 A-OUT
PHY MHL2.0

Embedded
NAND Flash DDR3 2Gb
(8bit ECC required) 8bit
I2S
2Gb IF P-TS

CXD2837ER (GAIA3)
Demod
Audio AMP
YDA178 IF

19.5V
19 5V from
f AC adapter
d t A3 Tuner Module
SUT-RB231(LA/COL/BR/AR)
DC-IN
Component/Composite

65
Diagrams
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

5-2. Block Diagram

5-2-5 EU – BIL BOARD

USB2.0 Wi-Fi Module

USB2.0
Indicator LED/SIRCS
LED
60Hz backlight
PCMCIA HDMI2 (ARC)
Switch Unit
P-TS
(4keys) LED Driver
BD9276EFV P-TS
HDMI1 (MHL)
Ether
LVDS
*for UK only
MT5561TUHT

S/FPDIF
Opt HP AMP HP/
Ether Embedded
TPA6138A2 A-OUT
PHY MHL2.0
Embedded
Demod
DDR3 2Gb
NAND Flash DVB--T/C
DVB
(8bit ECC required) 8bit I2S
2Gb : Others IF P-TS

CXD2837ER (GAIA3)
Demod CXD2843ER (LEDA)
Audio AMP
*No Demod for DVB-T and DVB-C
YDA178 IF

I2C A3 Tuner Module

19.5V from AC adapter
SUT-RE231(EU-T, EU-T2) SCART
SUT-PE231(EU-S2)
DC-IN EEPROM
Component/Composite
128Kb

66
Diagrams
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

5-2. Block Diagram

5-2-6 PAA – BIS BOARD

USB2.0 Wi-Fi Module

*Not applicable in some PAA models

USB2.0
Indicator LED/SIRCS LED
backlight
60Hz
HDMI2 (ARC)
Switch Unit
(4keys) LED Driver
BD9276EFV
HDMI1 (MHL)
LVDS
HDMI2 AUDIO IN
MT5309SUHT
(DVI) SIRCS out (CBX) A-IN

HP AMP HP/
Embedded
S
MHL2.0 TPA6138A2 A-OUT

Embedded
NAND Flash DDR3 2Gb
(8bit ECC required) 8bit I2S
2Gb IF

Audio AMP
YDA178

19.5V from AC adapter / A3 Tuner Module

SUT-RE231
12V from Car Battery (for
some PAA) DC-IN
Component/Composite

67
Diagrams
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

5-2. Block Diagram

5-2-7. PAD – BIS BOARD

USB2.0 Wi-Fi
Wi Fi Module

USB2.0
Indicator LED/SIRCS LED
backlight
60Hz
HDMI2 (ARC)
Switch Unit
(4keys) LED Driver
BD9276EFV
HDMI1 (MHL)
LVDS

MT5561TUHT HDMI2 AUDIO IN

(DVI)SIRCS out (CBX) A-IN
S/FPDIF
Opt HP AMP HP/
Embedded
TPA6138A2 A-OUT
MHL2.0
HTL4
Embedded
DVB-T/C
NAND Flash DDR3 2Gb
(8bit ECC required) 8bit I2S
2Gb IF P-TS
P TS
CXD2837ER (GAIA3)
Demod
Audio AMP
YDA178 IF

I2C
19.5V from AC adapter / A3 Tuner Module
SUT-RE231(PAD)
12V from Car Battery (for
some PAD) DC-IN EEPROM
Component/Composite
128Kb
For PA-D

68
Diagrams
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

5-2. Block Diagram

5-2-8. UC – BIS BOARD

USB2.0
US .0 Wi-Fi
Wi Fi Module

USB2.0
Indicator LED/SIRCS LED
backlight
60Hz
HDMI2 (ARC)
Switch Unit
(4keys) LED Driver
BD9276EFV
HDMI1 (MHL)
LVDS

MT5560SUHT

S/FPDIF

Opt HP AMP HP/

Embedded
TPA6138A2 A-OUT
MHL2.0
Embedded
Demod
DDR3 2Gb
NAND Flash ATSC
(8bit ECC required) 8bit I2S
2Gb IF

Audio AMP
YDA178

19.5V from AC adapter

A3 Tuner Module
DC-IN SUT-PA231(ATSC) Component/Composite

69
Diagrams
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

5-3. Connector Diagram

5 3 1 28” (PA A
5-3-1. Analog
l O Only)
l )

70
Diagrams
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

5-3. Connector Diagram

5 3 2 32” (WXGA)
5-3-2.

71
Diagrams
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

5-3. Connector Diagram

5 3 3 32”(FHD)
5-3-3.

72
Diagrams
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

5-3. Connector Diagram

5 3 4 40”
5-3-4.

73
Diagrams
ITC3 CHASSIS
R410/412/413/420/422/423/424/425/426/427/428/430/433/435/
450/453/455/470/472/473/475/477/478/480/483/485/M5/M10B

5-3. Connector Diagram

5 3 5 48”
5-3-5.

74
 Sony Corporation
Sony EMCS (Malaysia) Sdn. Bhd.
9-888-148-01 English
HESRDM © 2014. 01
75