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Understanding the customer lifecycle can help your company maximize revenue
for each potential and existing customer. And this really starts by understanding
the five stages of the customer lifecycle.
Business to Business CRM
Stayin Front B2B is a business to business CRM that is designed to improve
business effectiveness and assist companies as they adjust their business process
around their customers and provide an integrated view of how their customers
interact.
Rich functionality, fast deployment and easy-to-use tools are key features of Stayin
Front B2B – all that is required to deploy a robust business CRM system into a
business to business environment, and give teams the right tools to sell more and
manage better.
Stayin Front has been delivering business CRM solutions for over 20 years to
industries as diverse as chemicals, insurance, manufacturing, media, packaging,
telecommunications, tourism and utilities. Companies have relied on StayinFront
B2B to help grow their businesses and prosper in the marketplace.
Community
Staff or sales team Online help center
involvement
As we've discussed, CRM covers the activities of the four functions normally
labeled Marketing, Sales, Product Support, and Customer Services. It also covers
any third-party organizations you have contracted to perform any of these activities
for you. Of course, we know that the customer's total experience is also governed
by product and other back office experiences. But we have to set boundaries on our
program scope somewhere.