Bageshwari Multiple Campus

Kohalpur, Banke
Mid-Term Exam 2075

Bachelor Level / I Semester / Management Time: 1 hour 30 min.

Business Communication (Mgmt. 312) Full Marks: 30

Candidates are required to give their answers in their own words as far as
practicable. The figures in the margin indicate full marks.
Group ‘A’ (very short-answer questions)
1. Answer very briefly: 5×1 = 5
a. List out any two objectives of business communication.
b. What are the four levels of business communication?
c. Write two optional components of business letter with examples.
d. Edit the given reference to be listed in APA style.
John Alison. English language skills. (2015). Oxford Publication :
London
e. Choose the correct form of the verb that agrees with the subject.
i. Either the supervisor or the technicians (has/ have) done this mistake.
ii.The quality of the books (depends/ depend) on its structure too.
Group ‘B’ (short-answer questions)
2. Answer any TWO of the following. 2×6 = 12
a. What are the 7Cs of communication? Explain any three of them
briefly. (1.5+ 4.5)
b. What are the types of proposal? Explain with examples. (2+4)
c. Define meeting minutes. Write about the key components of meeting
minutes briefly. (2+4)

Group ‘C’ (long-answer questions)

3. Answer any ONE of the following: 1×13 = 13
a. Prepare a sample of business letter format in full-block format. Using
the same full block format write a bad-news letter from the manager
of Lumbini Bank Ltd.to the Kohalpur Steel Industries Pvt. Ltd. For
including it in the blacklist for not paying loan in time. (5+8)
b. What are the major barriers to effective communication? Explain
each of them briefly.

Best of Luck!