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LOTUS INSTITUTE OF MANAGEMENT, BAREILLY

SESSIONAL EXAMINATION IMPORTANT QUESTIONS


1 Year- Masters in Business Administration (MBA)
SEMESTER -FIRST, SESSIONAL - FIRST
Subject Code:- KMBN 107 Subject Name – Business communication

Duration :- 90 Minutes Maximum Marks - 50


Student Name ________________________________ Enrol No __________________

1 Section - A- Short Answer Type Questions (10 Questions x 2 marks each) -


20 marks. Attempt all questions in brief.

S.No Questions Unit Year

a. Discuss elements of communication 1 2019

b. Discuss two sides of effective oral communication 1 2013

c. Define videoconferencing. 3 2014

d. Discuss important features of effective writing. 2 2012

e.  State the various essential qualities of a good 2 2011


business letter

f. What are the disadvantages of oral 1 2012


communication?

g. Importance of writing 2 2018

h.  What Is The Definition Of A Business Letter? 3 2013


The term
i. 1 2016

machine
learning
was coined
by
__________
.
 A. James
Gosling
 B.Arthur
Samuel
 C.Guido van
Rossum
D d d d d d 
riDdPPPPe DP
Meaning of crisis communication
j. Purpose of communication 1 2015

k. Difference between formal and informal 1 2017


communication

l. 1 2014
 Gesture communication?

m. Difference between the oral and written 2 2014


communication?

n. 3 2016
Write down the functions of business
letters?

o. Discuss Mass Communication and its importance 1 2019

p. What are the techniques used in conversation 1 2012


control?

q. Vertical communication? 1 2017

r. Write the need of business letter? 3 2014

s. Write the structure of business letter? 3 2016

t. Disadvantage of non verbal communication 2 2015

Section - B (1 Question x 10 marks) - 10 marks)

2 Attempt any 1 of the following

a. 2 2019
Explain Kinesics. Discuss its
significance in oral communication.

b. 2 2012
Discuss different principles of
successful oral communication
c. 2 2020
Discuss 7C’s of Business
Communication in detail

d. 2020
What do you mean by Seminar and
3
Conference? Discuss their importance
in the present age

Section - C

3 Attempt any 1 of the following (1 Question x 10 marks) - 10 marks)

a 1 2011
Define Communication. Discuss various
characteristics of successful
communication.

b 1 2012
Differentiate between oral and written
communication.

4 Attempt any 1 of the following (1 Question x 10 marks) - 10 marks)

a 1 2010
‘Communication means sharing of
understanding between people.’
Explain the statement. Discuss the
role of feedback in communication.

b 2 2013
 Point out the various barriers to
effective communication. Also
suggest the ways and means to
ensure the free flow of
communication from both the ways.

5 Attempt any 1 of the following (1 Question x 10 marks) - 10 marks)


a 1
. Define Noise. Discuss different 2017
Barriers to Communication. Suggest
how to overcome them.

b What is 3X3 writing process? Discuss in detail. 2 (2015)

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