ATLANTIC RESOLVE

UNIT MAIL CLERK

CERTIFICATION EXAM

NAME (LAST/FIRST/MI):______________________________ RANK:_______ DATE:________________

CO/TRP:______________ BN:______________ BDE:_______________

1. What form is used to maintain accountability of delivered items between a APO & UMR? (C3.2.8.2)

a. PS Form 3883 (Bulk Delivery Mail Receipt) b. PS Form 8139 (Mail Security Form)

c. PS Form 3849 (Delivery Notice/Receipt) d. No form is required

2. Which of the following is NOT an acceptable form of ID for a customer picking up mail? (C3.2.7.1.7)

a. Common Access Card (CAC) b. Passport

c. State-Issued Driver’s License d. No ID is necessary as long as the SM is in uniform

3. Which of the following is NOT an acceptable form of mail bag transportation? (C11.4.2.2)

a. Inside a locked HMMWV b. Inside a locked NTV/Government Rental Vehicle

c. In the cargo bed of an open-backed LMTV d. (C), but with a DD 285-card holder in the back

4. If there is a copy of the UMR key at Key Control, how must the key be stored? (C15.10.6.2)

a. The BN Commander, on his person b. A sealed PS Form 3977 envelope

c. There is no requirement d. The parent APO must have the extra key

5. Your Commander suspects a Soldier is using the mail system to receive drugs, and would like you to
report to him the number and frequency of packages for the SM. Select the correct choice. (C10.7.8.2)

a. The BN CDR has this authority; report it b. The CDR must submit a written request up for mail cover

c. This type of tracking cannot legally be done d. Only with written consent from the BN Postal Officer

6. Which of the following best describes when a Unit Mail Clerk should carry their DD 285? (C15.6)

a. On his/her person on and off duty b. Only when being inspected by the APO Postal Officer

c. Only when picking up mail at the APO d. Whenever handling/transporting mail in the UMR/APO
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7. Where would one find the Country Restrictions for Mailing? (AL1.1.60)

a. IMM (International Mail Manual) b. DOD 4525.6-M (DOD Postal Manual)

c. AR 600-8-3 (Postal Operations) d. CN-22 (Customs Declaration)

8. The Commander has asked you if he can send out Official and/or registered mail through the parent
APO. Where do you find out if this is authorized or not?

a. The Postal Officer can say yes or no b. IMM (International Mail Manual)

c. The biweekly Postal Bulletin d. DOD 4525.6-M (DOD Postal Manual)

9. How long is an article held for an individual due to arrive? (C3.4.6.5.1)

a. 7 days; then 15 more days if there is further indication that the person will arrive.

b. 15 days; then 15 more days if there is further indication that the person will arrive.

c. 30 days; then 30 more days if there is further indication that the person will arrive.

d. 60 days; then 30 more days if there is further indication that the person will arrive.

10. What do UMRs typically use in lieu of a delivery notice/receipt (PS Form 3849)?

a. No record is necessary b. A customer-signed log with the last 6 tracking #

c. A clerk-signed log with the last 6 tracking # d. Cross the package # off of the 3883 from the APO

11. What do UMRs/APOs typically use in lieu of a directory service/directory cards (Form 3955)? (C3.4)

a. The Unit’s PERSTAT b. No directory service is needed during deployment

c. The ‘Global’ Search on mail.mil d. USPS.com; keyword ‘customer search’

12. What form is used for someone to authorize someone else to pick up their mail? (C3.2.5.7)

a. PS Form 3883 (Bulk Delivery Mail Receipt) b. PS Form 3849 (Delivery Notice/Receipt)

c. Form CN-22 (Customs Form) d. PS Form 3801 (Standing Delivery Order)

 ATLANTIC RESOLVE – UMC EXAM

13. What form must be completed for retrograde mail containing merchandise? (C10.6.5.1.1)

a. PS Form 3883 (Bulk Delivery Mail Receipt) b. PS Form 3801 (Standing Delivery Order)

c. PS Form 2976 (Customs Senders Declaration) d. PS Form 2257 (Designation Form)

14. What are the two Service Types offered on Click-N-Ship?

a. Priority and Registered b. Priority and Official

c. Priority and Express d. Express and Registered

15. Customers must file an APO indemnity claim before ____ days have elapsed from the date of
mailing.

a. 45 b. 30

c. 180 d. 90

16. Which of the following is a Postal Offense?

a. A package had a gash in the box b. A package’s glass contents arrived shattered

c. A UMC lost their 285 Card d. A package was delivered open with contents missing

17. Priority Mail and Priority Mail Express come with $____ and $____ of insurance automatically.

a. $200/$50 b. $50/$100

c. $100/$100 d. $100/$500

18. UMCs are technically responsible for ANY/ALL packages listed on the 3883 once signed, even if the
packages aren’t in the mail bags.

a. True b. False

19. Postal employees who commit unauthorized or illegal acts are subject to…?

a. Bar to reenlist b. Imprisonment or Fine, or both

c. Negative Counseling d. Demotion

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20. What is needed by the customer to file a ‘Missing Mail Search’ on usps.com for a lost package?

a. The name of the sender b. The date of the sending

c. The tracking number d. The intended destination address

21. How long do you have to inform the Postal Officer/servicing APO of a Postal Offense?

a. 24 Hours b. 72 Hours

c. 48 Hours d. 96 Hours

22. Can I send IDS (Intra Theater Delivery Service) for free from an AE APO to an AP APO? (C3.2.11)

a. Yes b. No

23. What is an example of a non-flyable only material (NOT to be confused with non-mailable)?

a. A Loaded Handgun b. Explosives

c. Shaving Cream d. Dry Ice

24. Where would you find procedures for handling mail for AWOL/deserted/POW SMs?

a. DOD 4525.6-M (DOD Postal Manual) b. IMM (International Mail Manual)

c. AR 600-8-3 (Postal Operations) d. DMM (Domestic Mail Manual)

25. How long do records for ‘chain of receipt’ need to be kept on file with the unit? (C3.2.7.1.9)

a. 2 years b. 1 year

c. 6 months d. Forever