Postal Manual Volume V: Important Questions

1. Name the office of exchange in which the work of assessment of

customs duty on foreign mails is also carried out?
(A) Outward Office of Exchange
(B) Customs Post Office
(C) Foreign Post office
(D) None of these

2. As per Postal Manual Vol V, a firm which is capable of posting of _

unregistered articles and _ registered articles at a time is identified a bulk
mailer.
(A) 1000 and 100 respectively
(B) 5000 and 500 respectively
(C) 5000 and 250 respectively
(D) 10000 and 250 respectively

3. Stationary office of the Railway Mail Service where the work-papers of

the sections attached to it are prepared, checked and placed on record are
called?
(A) Record Office
(B) Mail office
(C) Sorting Office
(D) Divisional Office

4. Every HRO/SRO in RMS is identified as a?

(A) Unit Bag Office (UBO)
(B) District Bag Office (DBO)
(C) Circle Bag Office (CBO)
(D) Central Bag Office

5. Which among the following office at Headquarters of Postal Circle is

identified as Circle Bag Office?
(A) Postal Stores Depot
(B) Circle office
(C) General Post Office
(D) Divisional Office at the HQ

6. Central Bag Office is?

(A) CR Section of Circle office
(B) Postal Stores Depot at Circle HQ
(C) ‘D’ Section of Postal Directorate
(D) RMS Office at Circle HQ
7.____ is a collection of faced unregistered articles of the letter mail
securely tied with a check-slip at the top?
(A) Labelled bundle
(B) Station Bundle
(C) Sorting Bundle
(D) None of these

8. Station bundles are prepared, ordinarily, when the number of articles –

either paid or unpaid – for any office exceeds?
(A) 5
(B) 10
(C) 14
(D) 21

9. A bag containing unregistered and registered articles of the letter mail,

viz., letters, postcards, and book and pattern packets: and also
unregistered parcels is called?
(A) Unregistered Bag
(B) Due Bag
(C) Registered Bag
(D) Mail bag

10. Mail bags are denoted in the due mail lists of the cash office, of the
sub-office and of the offices through which they transit by a distinguishing
symbol?
(A) “A”
(B) “M”
(C) “F”
(D) “R”

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11. What is the colour of dosuti bag which should ordinarily be used for
closing an airmail bag?
(A) Red
(B) Blue
(C) White
(D) Dark

12. If the number of articles to be dispatched is less than __ and no insured

article or air parcel for dispatch in an airmail bag, an airmail cover of
suitable size should be used instead of a bag?
(A) 20
(B) 50
(C) 10
(D) 100

13. Registered articles should not be enclosed in a bag unless their number
exceeds __ or they are bulky or there are insured articles for dispatch?
(A) 20
(B) 25
(C) 30
(D) 50

14. Cash Bag is placed in a

(A) Mail Bag
(B) Insured Bag
(C) Registered Bag
(D) Any of the above

15. Which among the following is not one among the three kinds of mail
bags prescribed?
(A) station mail bags
(B) sorting mail
(C) due mail bags
(D) combined mail bags

Answers

1. (C) Foreign Post office

2. (C) 5000 and 250 respectively

3. (A) Record Office

4. (B) District Bag Office (DBO)

5. (A) Postal Stores Depot

6. (C) ‘D’ Section of Postal Directorate

7. (A) Labelled bundle

8. (C) 14

9. (D) Mail bag

10. (C) “F”

11. (B) Blue

12. (B) 50

13. (B) 25

14. (C) Registered Bag

15. (C) due mail bags

SET 2

1. Railway Mail Service means the service responsible for the carriage of
mails by? (i) rail (ii) road (iii) river (iv) air All the above

2. What is the full form of RMS in Department of Posts? Railway Mail Service

3. First class Head Office situated at the Headquarters of the Head of a

Circle is called? General Post office

4. Any Post Office which is situated on a line of through mail

communication, and receives and sorts bags intended for offices in
advance, without opening them, is called? Transit office

5. The bags which are sorted at transit office and thus forwarded onwards
unopened are termed as? forward bags

6. A branch of RMS where closed bags are received and dispatched but
sorting of letters is not done is called? Transit Mail Office

7. An office charged with the duty of opening the sorting mail bags received
by its and disposing of their contents is termed as? Sorting Office

8. Which among the following is the use of a Sorting Office?

to simplify the work of sorting in other offices
to reduce the number of bags exchanged between Post Offices
to reduce the weight of mails carried on mails lines.
9. Name the office established at the Headquarters of a Postal Circle and
deals with unclaimed and refused articles and articles without addresses or
with undecipherable or incomplete addresses? Returned Letter Office

10. A Post Office or Sorting Office or Section which exchanges mails with
offices in foreign countries is known as? Office of Exchange

SET 3

1. The weight of an air mail bag or air TB should not exceed?

(A) 30 kg.
(B) 10 kg.
(C) 25 kg.
(D) 20 kg.

2. Registered bundles are not due, but are made up, ordinary, when the
number of registered articles to be enclosed exceeds?
(A) 2
(B) 5
(C) 10
(D) 25

3. Which among the following is a due bag

(A) Insured bag
(B) Parcel bag
(C) Registered bag
(D) Registered packet bag

4. Which bag is used between a sub-office and its Head Office to enclose
cash bags and articles, documents, etc?
(A) Account bag
(B) Transit bag
(C) HO bag
(D) Cash Bag

5. Account bag when sent from Head Office to the sub-office contains?
(A) S.O. slip
(B) SO Daily account
(C) HO slip
(D) HO daily account
6. Account bag when sent from sub-office to the Head Office contains?
(A) S.O. slip
(B) SO Daily account
(C) HO slip
(D) HO daily account

7. Name the bag which is used to enclose correspondence of the high

officers of Government mentioned in the Post Office Guide, Part-I, as
entitled to the privilege?
(A) Special bag
(B) Extra ordinary bag
(C) Privilege bag
(D) Camp bag

8. Name the bag which is used to enclose the office files and other official
papers, and is closed by the Secretariat or Headquarters offices of the high
officers mentioned in Clause 198 of Post Office Guide, Part-I, for the High
Officer-in-Camp, and vice versa?
(A) Special bag
(B) Extra ordinary bag
(C) Privilege bag
(D) Camp bag

9. A orders prescribing changes in sorting lists are issued by?

(A) DG (Posts)
(B) Chief Postmaster General
(C) Regional PMG
(D) Superintendent, RMS

10. Name the orders issued by a Superintendent, RMS for the guidance of
the subordinates in the performance of their duties in Mail Offices on all
subjects except alternations in sorting lists?
(A) ‘A’ orders
(B) ‘B’ orders
(C) ‘C’ orders
(D) ‘D’ orders

11. A orders prescribing changes in sorting lists are issued by?

(A) Chief Postmaster General
(B) Director Postal Services (HQ)
(C) Regional PMG
(D) Superintendent, RMS
12. In the case of sub-office, the mail bags containing cash bags enclosed
in?
(A) registered bags
(B) account bags
(C) transit bags
(D) due bags

13. Parcel bags, packet bags, special bags, camp bags, telegraph bags
and any other bags not included in the term “due mail” are called?
(A) Special mails
(B) due mails
(C) unusual mails
(D) B mails

14. Which among the following is the face of an article?

(A) Side on which seals are affixed by the Post Office
(B) Back side of the article
(C) side on which the address is written
(D) None of these

15. Trial cards are service Post Cards which are employed for the purpose
of determining the relative advantage of alternative mail routes or the cause
of detention to articles. Trial cards are prepared in which form?
(A) ACG-61
(B) M 26 (a)
(C) F 21 (c)
(D) ACG – 67(b)

Answers

1. (A) 30 kg.

2. (A) 2

3. (C) Registered bag

4. (A) Account bag

5. (A) S.O. slip

6. (B) SO Daily account

7. (A) Special bag

8. (D) Camp bag

9. (D) Superintendent, RMS

10. (B) ‘B’ orders

11. (D) Superintendent, RMS

12. (A) registered bags

13. (C) unusual mails

14. (C) side on which the address is written

15. (B) M 26 (a)

SET 4

1. Who among the following is/are authorized to issue a licence for posting
of registered newspapers at specified Post Offices under the conditions
prescribed in IPO Rules, 1933?
(A) Head of the Division
(B) Sr. Postmaster
(C) Both A and B
(D) Head of the Circle
Ans: (C) Both A and B

2. The amount of postage due on registered newspapers will be

adjusted __ times a month?
(A) Once
(B) Twice
(C) Thrice
(D) None of the above
Ans: Twice

3. The payment of the bill in respect of registered newspapers will have to

be effected by the Licensee, within _ days from the date of its presentation
at the Post Office indicated in the bill?
(A) 5 days
(B) 7 days
(C) 10 days
(D) 15 days
Ans: 7 days

4. Machine franked articles can be posted at not more than __ post offices

specified by the Head of the Division in the license?
(A) One
(B) Two
(C) Three
(D) Five
Ans: Two

5. How machine franked articles have to be posted?

(A) It should be posted in any letter boxes
(B) It should be posted in letter boxes situated along with the PO
(C) tendered at the counter bundled in separate bundles according to the
value of the franks
(D) None of the above
Ans: tendered at the counter bundled in separate bundles according to the
value of the franks

6. Machine-franked articles posted in letter-boxes should be treated as?

(A) fully prepaid
(B) unpaid
(C) insufficiently paid
(D) None of the above
Ans: unpaid

7. Which among the following is/are correct about machine franked

articles? 1. Machine-franked articles posted in letter-boxes should be
treated as unpaid articles. 2. Unregistered articles bearing impressions of
the previous date should not also be accepted.
(A) 1 only
(B) 2 only
(C) 1 and 2
(D) None of the above
Ans: 1 and 2

8. Which among the following is/are correct with regard to Machine franked
articles?
(A) The licensee can get approval from the Head of the Postal Division for
as many slogans and advertisements as he may desire
(B) Provided not more than one slogan or advertisement is used on the
article.
(C) Both (A) and (B)
(D) None of the above
Ans: Both (A) and (B)

9. Post Office seal for sealing franking machines must be kept in the
personal custody of?
(A) Postmaster
(B) Sub Divisional Head
(C) PRI(P)
(D) Divisional Head
Ans: (A) Postmaster

10. Letter-box of a Post Office or Mail Office should be opened and cleared
by who among the following at convenient intervals during the day, as per
Postal Manual Volume V?
(A) Postmaster
(B) MTS attached to the SO
(C) Postman of the beat
(D) Postal or Sorting Assistant
Ans: Postal or Sorting Assistant

11. Unpaid and insufficiently paid articles addressed to troops received

through letter boxes:
(A) should be detained and disposed of as undeliverable articles
(B) treated as unpaid article
(C) treated as fully prepaid article
(D) None of the above
Ans: (A) should be detained and disposed of as undeliverable articles

12. Any privately manufactured aerogramme with does not conform to the
specifications, should be treated as?
(A) unregistered letter
(B) air mail letter
(C) registered letter
(D) Any of the above
Ans: (B) air mail letter

13. Separate labeled bundles should be closed for Foreign Air Mail book
packets, sample packets, printed papers, newspapers, etc., whenever the
number of such articles is not less than?
(A) three
(B) five
(C) ten
(D) twenty
Ans: (B) five
14. Territorial Bundles should be prepared in the case of Foreign AirMail
articles when the number of articles for any country is not less than?
(A) 50
(B) 25
(C) 10
(D) 5
Ans: (D) 5

15. ‘Bulk bag’ is available for dispatch/receipt of special bags of printed

papers to/from addressee/senders in foreign countries except 1. Sri Lanka
2. Nepal 3. Bhutan 4. Pakistan
(A) 1 and 3 only
(B) 2 and 4 only
(C) 1, 2 and 3 only
(D) 1, 2, 3 and 4
Ans:(D) 1, 2, 3 and 4

SET 5

1. In the case of Acknowledgements for registered articles an abbreviation

“A.D.” should be written in bold letters in which ink on the face of the article
and on the number slip?
(A)Red
(B)Blue
(C)Black
(D)Green
Ans: (A)Red

2. Which among the following is/are the action to be caused when a bulk
bag is received from a foreign country to an addressee in India?
(A)Postmaster of the Post Office or Incharge of the Mail Office shall send
an intimation in the prescribed form
(B)The addressee or any other person authorized on his behalf shall
produce a receipt duly signed at the Post Office and accept the bulk bags
(C)The addressee shall undertake to return the empty postal bags used for
packing the bulk bags within three days from the date of their receipt
(D)All the above
Ans: (D)All the above

3. The application for the bulk bag facility should be made to the?
(A)Head of the Division
(B)Postmaster
(C)Head of the Region
(D)Head of the Circle
Ans: (D)Head of the Circle

4. What is the meaning of the words “RENVOI PAR AVION”?

(A)Recover from the addressee
(B)Blind Literature Packets
(C)Return by Air Mail
(D)Unpaid letter mail
Ans: (C)Return by Air Mail

5. When a cash bag enclosed in a registered bag is forwarded in a mailbag,

the symbol _____ should be conspicuously written in red ink on the label of
the mailbag?
(A)‘F’
(B)’L’
(C)’S’
(D)’M’
Ans: (A)‘F’

6. How the registered and insured article addressed to foreign countries

should be treated?
(A)As per the rules governing the concerned foreign country
(B)same way as inland articles of the same classes
(C)registered and insured article addressed to foreign countries should be
accepted only at Head Post offices
(D)None of the above
Ans: (B)same way as inland articles of the same classes

7. Words “NOTICE OF RECEIPT” is written on the face of the article in

which of the following circumstances?
(A)if the acknowledgements of receipts are required by the sender
(B)if the deficiency in postage is to be recovered from the addressee
(C)when notice for delivery is sent by the Postmaster
(D)when the article is kept in deposit
Ans: (A)if the acknowledgements of receipts are required by the sender

8. If the sender of an uninsured registered article desires to obtain an

acknowledgement of its delivery, he must pay the prescribed fee in the
form of?
(A)Cash
(B)Cheque
(C)postage stamps
(D)Court fee stamps
Ans: (C)postage stamps

9. If the sender of a foreign registered article complains of the nonreceipt of

an acknowledgement which has already been paid for, his complaint
should be forwarded to whom through the Divisional Superintendent?
(A)office of exchange
(B)To the concerned authority in foreign country
(C)office of booking
(D)All the above
Ans: (A)office of exchange

10. When the use of water-proof bags by a Post Office or for mails
conveyed by boat or runners, during the rainy season, is ordered by the
Superintendent, the _____ concerned will be responsible that such bags
are used only during the period fixed?
(A)Mail Assistant
(B)Head Sorting Assistant
(C)Sub Record Officer
(D)Head Record Officer
Ans: (A)Mail Assistant

11. What is the minimum and maximum weight of a bulk bag?

(A)10 Kg and 20 Kg
(B)5 Kg and 20 Kg
(C)5 kg and 30 Kg
(D)2 Kg and 10 Kg
Ans: (C)5 kg and 30 Kg

12. Which among the following is wrong about preparation of mail bags for
dispatch?
(A)When all the bags and articles to be enclosed in the mail bags have
been placed in them, they should be closed and sealed with the date seal
(B)If there are no articles to send in a mail bag, an empty mail bag duly
closed and sealed, and containing a registered bag must be dispatched
(C)In Post Offices where the same Assistant is not in charge of both the
sorting and mail departments, the Sorting Assistant should use the sorting-
seal in sealing bags closed by him.
(D)None of the above
Ans: (D)None of the above

13. Whenever, owing to the unusual bulk of the correspondence to be

dispatched to an office or section, extra mail bags are used, Extra bags
should contain only?
(A)Letters
(B)Parcels
(C)unregistered articles
(D)Registered articles
Ans: (C)unregistered articles

14. If, as an ordinary circumstance, the bulk of the correspondence for any
office is more than a single mail bag can contain, the use of two or more
mail bags will be ordered to be known as?
(A)Multiple Bags
(B)Plural mail bags
(C)Extra Bags
(D)Substitute bags
Ans: (B)Plural mail bags

15. A separate registered bag containing only uninsured articles may be

closed, when the weight of the registered bag to be included in the Air Mail
bag exceeds the prescribed weight of?
(A)10 Kg
(B)20 Kg
(C)30 Kg
(D)5 Kg
Ans: (C)30 Kg