Reading: Definitions/Key Terms: Examples/Key points: Significance of issues:
Media 1. Broadcasting: 1. Creation of the RCA 1. Special example: War Today, - Term referring to radio - Happened in 1919 when Congress decreed of the Worlds Chapter transmissions that can that broadcasting was to be a privately 11 be widely received; sponsored enterprise and available to any originally an citizen who would pay for a license. agricultural term - Radio Corporation of America created where meaning to scatter it had power to force anyone interested in seed over a broad area setting up a radio station to pay for a radio rather than in patent. particular places - RCA soon became the most powerful force 2. Radio network in developing the airwaves. US Courts soon - A group of broke up this radio monopoly, but it brought interconnected radio about (1) The development of advertising to stations support radio (2) The creation of networks 3. Network affiliates to spread advertiser-sponsored - Local radio stations programming around the country. that transmit network signals, but that are 2. Radio and advertising not owned by the - In the 1920s, suppliers, manufacturers, and network; in exchange selling of radio equipment wanted to for the transmission of encourage the growth of radio set up their signals, the stations with regularly scheduled programs network agrees to in the more specific hope that people would compensate the want to tune in and, thinking well of the affiliatewith a portion manufacturers’ activities, buy the radios of the revenues they produced. received from network - However, such promotional stations didn’t advisers make sense in the long run. The cost of 4. Radio act of 1912 running a serious station with popular - Radio Act of 1912 programming was climbing into the tens, or passed by Congress in even hundreds, of thousands of dollars. 1912, this act gave the Eventually, radio stations would turn to the Secretary of sale of advertising—a practice that started Commercethe right to in a strange way. issue licenses to - AT&T executives in New York became parties interested in convinced they could make money through radio broadcasting, radio by letting people pay to speak over and to decide which the radio—in much the same way as they radio frequencies paid to speak over the phone. When it should be used for didn’t look as if individuals were really which types of services prepared to ante up for a chance at the (that is, public microphone, the company agreed in 1922 broadcast, military to allow the Queensboro Realty Company to use, police use, etc.) pay $3,000 for five “talks” extolling properties it had for sale. The rest, as they 5. Federal Radio say, is history. Other stations picked up Commission: AT&T’s idea and rushed to sell time on their - Created by the Radio airwaves. To draw listeners, the advertisers Act of 1927, this often mixed entertainment with their commission’s purpose commercial pitches. was to issue radio licenses to those who 3. Government regulation of radio applied for them, and - Radio was becoming too popular in the to bring order to the 1920s, hence a large number of small nation’s radio broadcasters started to wreak havoc on the airwaves. airwaves and this interfered with the ability of commercial stations to get their signals 6. Federal Communications into homes reliably. Act of 1934 - In response to this problem, Congress - The Congressional act passed the Radio Act of 1912. It that turned the Federal empowered the Secretary of Commerce to Radio Commission into issue licenses to people who wanted to a larger Federal broadcast, and to decide what frequencies Communications should be used for what kinds of services Commission, with (for example, maritime use, military use, responsibilities for police use, and public broadcast). regulating the - HOWEVER, from the standpoint of telephone and broadcasters wanting to turn radio into a telegraph industry as big business, the result was chaos. In the well as the radio 1920s, a large number of stations came on broadcasting industry the air across the United States—many on 7. Federal Communications the same frequencies. Because they Commission (FCC) interfered with one another, it was difficult - A federal agency for audiences to hear any of them specifically mandated consistently. More and more radio by Congress to govern executives complained that the airwaves interstate and had to be put in order if advertisers were to international get their money’s worth and radio was to communication by grow as an industry. television, radio, wire, - Then, the Radio Act of 1927 created a satellite, and cable. Federal Radio Commission (FRC) to issue 8. Terrestrial radio: radio licenses and bring order to the - Traditional broadcast radio, airwaves. The FRC kicked some stations off which involves signals that the air and told the remaining ones the are broadcast from maximum power at which they could transmission towers on the broadcast. The stations that were the ground and picked up by most powerful and had the best radio sets technology got the best frequencies 9. Cable Radio with the maximum power allowances. - A service in which cable These stations were generally firms send music to commercial broadcasters, and often customers through their they were network affiliates. wires Educational and religious stations were 10. Satellite radio consigned to inferior positions on the dial, if - Radio broadcast by they stayed on the air at all. transmitting signals to - Another Government regulation: The satellites that retransmit Federal Communications Act of 1934 them to radio sets It was a message that would become 11. Internet radio the pillar of the government’s - A servicein which streaming approach to all broadcasting: the audio is distributed to digital ability of business interests to develop devices that access the Web the public airwaves for commercial location purposes would be protected, but only 12. Commercial station if their programming or other - A radio station that supports activities did not create public itself financially by selling controversies. time on its airwaves to advertisers 4. Radio in the 1920s, 30s, 40s 13. Non-Commercial station - Radio in the1930s and 40s was more like - A radio station that does not the television of today than the radio of receive financial support today. National networks also dominated from advertisers, but rather radio e.g. NBC Red and Blue, CBS. However, from donations from private the FCC became too concerned that NBC’s foundations and listeners,or ownership of two networks gave it from commercial firms in excessive power over radio and ordered return for mentioning the NBC to sell one of them which they did in firm or its products at the the end. start or end of programs - Radio listeners heard talk-and-variety airing on the station; most of programs (The Breakfast Club, Arthur these stations are located at Godfrey) in the morning, continuing dramas the very left of the FM band (The Romance of Helen Trent, One Man’s (88–92 Mhz) because these Family) in the late morning and early frequencies have been afternoon, children’s adventure programs reserved by the government (The Shadow, Dick Tracy) after school, and exclusively for sports broadcasts during weekends. In the noncommercial use. evening, in addition to musical variety programs, listeners could hear the same 14. Billboards genres of shows that TV viewers see today: - The mention of a sponsor’s situation comedies (The Charlie McCarthy name or products at the start Show, Burns and Allen, The Jack Benny or end of an aired program in Program, Allen’s Alley, Blondie), general return for money drama (The Lux Radio Theater, The Mercury Theater of the Air), quiz and game shows 15. Format consultant (Take It or Leave It, The $64,000 Question, - An individual hired by a Truth or Consequences), police shows (The radio station to analyze the FBI in Peace and War), detective pro- grams competition and select a (Philo Vance), doctor shows (Doctor format that will attract the Christian), mysteries (The Black Castle, The most lucrative audience Shadow), and more. niche possible 5. Radio and the Rise of Television 16. Narrowcasting - By 1960, more than 90% of homes had a - Going after specific slices of television. Instead of listening to network the radio audience that are radio, people tended to watch network especially attractive to television. With network audiences advertisers declining, nervous radio station owners began to drop their affiliations and look for other ways to make money. In total, 97 percent of all radio stations were affiliated 17. Call-outs: with a network in 1947, but only 50 percent - Periodic surveyof were network affiliates by 1955. Radio was representative listeners in undergoing a revolution. which a station - Drawing advertisers: representative plays a They decided to attract the audience; snippet of a song and asks a and advertisers through devoting listener to rate the song most of their time to broadcasting music so that specific local audience segments would tune in to hear. As a 18. Focus groups: result, stations around the country - An assemblage of eight to developed different music formats ten carefully chosen people based on the kind of music they who are asked to discuss played and the radio personalities their habits and opinions who were hired to introduce the about one or more topics recordings. - Ethics and Payola: 19. Fringe listeners DJs around the country had a lot of - Listeners who fall within the influence because whatever they target audience but rarely played grabbed listeners’ attention listen to a particular station and this turned into record sales. 20. Core audience Hence, recording firms pressured their pro- - Listeners who spend a lot of motion personnel to persuade DJs to give time listening to a radio “airplay” to the singers their company was station pushing. The pressure was so great, and the 21. Format clock/wheel influence of certain DJs on audiences was - A circular chart that divides apparently so strong, that many promotion one hour of a radio station’s people started paying DJs to highlight their format into different, timed company’s recordings—a process known as program elements. payola. The amounts of money delivered to one DJ could run into the tens of thousands of 22. Drive time dollars. - Early weekday mornings and The DJs who were caught accepting bribes late afternoons, when people could argue that they took money only for songs are driving to and from that they would have played anyway; the cash work; this is the time during was just a perk of their job. Song salespeople, in which radio stations expect turn, noted that paying to publicize songs was to capture their largest nothing new. audiences. What happened in the end: 23. Radio networks When newspaper articles exposed the payola to - A company that distributes the public, many DJs were red, Congress held programs simultaneously to radio stations that agree to hearings on the subject, and lawmakers carry a substantial amount of amended the Federal Communications Act to its material on an ongoing make the practice illegal. Many radio stations basis; typically, a network took song selection away from individual disc will provide a regular jockeys and centralized the activity in the hands schedule of programming of the station’s program director. material to its affiliate HOWEVER, Radio was so critical for the stations for broadcast promotion of records, however, that the practice continued in one way or another—often with 24. Syndicator: the program director as the focus of the activity. - A company that licenses Expensive gifts, including sex and drugs, often programming to radio took the place of money and payola remains an stations on a market-by- ethical issue even today. market basis 6. Radio after the 1970s 25. Format network - The introduction of FM stations caused - Programming firm that many AM stations to have a hard time provides a subscribing radio staying afloat. The ones that remained station with all the tended to focus on non-music programming (all talk, all programming it needs to fill news, all business/financial, all sports), religious, and its airwaves twenty-four ethnic (often Spanish-language) formats. hours a day, seven days a - However, in the 1990s, talk shows became week; often the stations very popular. needs only to insert local - Radio executives also redefined the idea of commercial spots into the a network. Traditionally, it was just a programming. distributor of all sorts of programming to 26. National spot advertising: affiliates that had faded with the rise of - Form of radio advertising in television. In its place emerged organizations that which airtime is purchased delivered material tailored to the new demands of from a local radio station by segmented, targeted radio. national advertisers or their - EXAMPLE: The ABC radio network set the pattern for representatives this approach in 1968, when it reorganized into four 27. Network advertising: services—contemporary, informational, entertainment, - Form of radio advertising in and FM. It offered hourly news reports styled to mirror which national advertisers or different formats. their representatives - As the delivery of programming by satellite became purchase airtime not from possible in the 1970s, more and more network-like local radio stations, but from services arose to provide stations with everything from the network that serves the around-the-clock music formats to special music radio station concerts that matched their formats. Cable television 28. Local advertising: firms even began to offer their customers audio - Advertising money that music services that could not be received over the comes from companies air. within listening range of the radio station 7. Fragmentation 29. Portable people meter - The fragmentation of terrestrial radio - Auditron’s electronic device sparked also the creation of large radio for tracking radio listening, conglomerate who can control large both at home and on the proportions of radio advertising in markets street across the country e.g. Clear Channel 30. Rating point - CRTICISM: The rise of the radio conglomerates has - One rating point equals 1 sparked the criticism that much of terrestrial radio is percent of the population in repetitive, not innovative, and clogged with a market commercials. - - Once again, radio executives stand between an old and new world. They have a lot invested in traditional broadcast radio, but their audiences are declining. So they are trying to understand how to adapt to, and compete with, the new technologies.
8. Where and when people listen to radio
- According to Arbitron, listening at home has been on a long-term decline. Whereas in 1986 53 percent of all radio listening (as measured in quarter hours) took place at home, by 2008 that percentage had dropped to 39 per- cent. Listening to terrestrial radio has become a predominantly “away-from-home” (in cars, at work, on the beach, in the park) activity. - The company acknowledges that the time spent listening (TSL) has gone down. The erosion is greatest overall with teens; in spring 2007, for example, teen boys and girls tuned in thirty and forty-five minutes fewer per week, respectively, compared with spring of 2006. For the entire population, TSL fell thirty minutes per week between spring 2006 and spring 2007.2 - This drop has occurred mostly due to other technologies that can now stream music, such as the iPod, the Internet and the mobile phone. This drop in audience = drop in revenue for radio stations.
9. Commercial VS Non-commercial Radio stations
- The vast majority of stations in the United States— about 11,000—are commercial stations (see definition). - In 2008, advertisers spent about $17.6 billion on terrestrial radio. - Non-commercial stations do not receive financial support from advertisers in the traditional sense of airing commercials. They do it through announcements known more as billboards.
10. Radio Production: Radio formats
- In both commercial and noncommercial radio, profits come from breaking the audience into different groups (segments) and then attracting a lucrative segment. For commercial broadcasters, a lucrative segment is one that many advertisers want to reach. For noncommercial broadcasters, a lucrative segment is a population group that has the money to help support the station or that corporate donors want to impress - The fragmentation of the radio spurred the creation of many different radio formats, as radio executives struggled for ways to reduce their risk of failure amid enormous competition. They hoped that the formats they created would help them hone in on audiences that would be large and desirable enough for local and national advertisers (or donors) to support e.g. Country music stations garnering the highest share of audience listening per average quarter hour. - Because the format is the basis for attracting a target audience, radio station executives spend a lot of time developing it—often hiring format consultants to analyze the competition and choose a format that will attract the most lucrative audience niche possible. Most of the formats are based on music, but to format consultants the bottom-line issue is a station’s ability to gather a distinct audience for sponsors—not the aesthetics or diversity of its sound. - People in the industry often use the term narrowcasting to describe the activity of going after specific slices of the radio audience that are especially attractive to advertisers. One well-known radio consultant explained that a radio station’s need for distinct listeners was the reason behind narrowcasting. “As the [audience] pie gets thinner and thinner [because of the large number of competing stations], it’s not so much whether you have ten thousand listeners at any given time . . . [but] what’s the difference between [stations] A, B, C, and D.”4 - Also, Silence is a big taboo in radio, because the mandate is to keep the target audience interested. Figuring out how to fill time attractively is a big challenge for a DJ. After their shift in the on-air studio, many disc jockeys move to a production studio, where they create items like commercials or comedy bits for later airing. 11. Producing the playlist - Much research is needed to create the ultimate playlist. - Such research include surveying listeners – call-outs – where songs are played to them and they are asked to rate it only songs that test well with the audience will receive enough airplay. - Radio stations may also hire focus groups so that individuals will be asked on their thoughts on the various local radio stations and state what they like and dislike about a certain radio personality used to gauge how their target audience really thinks about their station. - To create a balance between fringe listeners and a station’s core audience, most radio stations create an hourly format clock to maintain stability while making sure that key service elements show up at specific times. For example, a radio station may schedule its news at the top of the hour, followed by a hit song. To help listeners remember which station they are hearing, the clock instructs DJs to broadcast the station’s call letters and frequency often. Stations may also use jingles to improve their listeners’ retention of the station’s identity. Perhaps most important from the station owner’s viewpoint, the clock also dictates when air personalities play those vital commercials.
12. Prime time for radios
- In radio, drive time—or the period when people are driving to and from work during early weekday mornings and late afternoons—is when radio stations expect to capture their largest audience. Given the large audience during drive time, advertising rates are also at their highest during these time slots. The morning shift is especially important for the station, and finding the right person or team to handle a station’s early morning shift is often a great challenge. Funny morning personalities can command large salaries. It is well known in the radio business that a good morning personality will keep listeners tuned in to the station for the rest of the day. - It is interesting to note that most air personalities have little input into what music they play. Program directors and their general managers believe that the stakes are too high and the risk too great to allow a single DJ to decide what music to play based on his or her mood. In contemporary radio, a carefully crafted format must be consistent throughout the broadcast day.
13. Distribution in the Radio industry
- In some cases, producing all of the station’s programming locally is not the most competitive tactic. In some cases, for example, it may be that broadcasting concerts by famous rock acts or programs with famous talk show hosts (depending on the format) is the best way to attract the right kind of listeners to the station. Yet paying for these programs is often far beyond the means of an individual radio station. As such, most stations depend on networks or syndicators to supplement their local programming. - Both networks and syndicates typically circulate their material to stations via satellites. Stations usually don’t pay to receive programming from a network. In fact, the network may pay the station for the privilege of using its airwaves; the amount is very negotiable. - What is POPULAR in network programming nowadays is format networks. These format networks provide a subscribing station with all the programming it needs, and the station can insert local commercials and break into the programming with local news and weather when needed. A station that is affiliated with one of these networks no longer needs to have a fully staffed programming department, which means a saving of perhaps hundreds of thousands of dollars annually. E.g. ABC Radio Networks (now a subsidiary of Citadel Broadcasting) provides nine round-the- clock formats,including “classic rock” (targetingthe “lucrative 25–49-year-old demo- graphic with the music they crave”)and “today’s best country” - Networks, syndicators, and format networks make most of their money by selling time on their programs to advertisers that want to reach the listeners of certain types of radio stations around the United States. They may also give the local station some of the advertising time that is available during the programming. - However, having only one main radio channel owning too many radio stations is also not good. For example, In 2002, a Canadian Pacific Railway train derailed just outside the town of Minot, North Dakota, spilling poisonous anhydrous ammonia. Clear Channel owned six of the town’s radio stations and was running them essentially on autopilot. Emergency workers were unable to contact personnel at the radio station to have them alert listeners to the disaster and the need for evacuation. because only one news broadcaster supported all six Clear Channel stations, there was no local voice to alert citizens to the present danger. Clear Channel argued that it was a technical glitch that prevented the information from reaching the public. This event sparked controversy over the lack of local coverage on Minot’s radio stations. If residents were not alerted about a toxic spill in their community, people argued that it was unlikely that they were receiving local everyday news coverage. Dixie Band radio ban for making one bad comment about then President Bush: In this case, the decision not to play the Dixie Chicks music was made centrally and forced on radio stations across the country, instead of having local radio stations decide what was in the best interests of their community.
14. Advertising’s role in radio exhibition
- Two main kinds of advertising: National spots and local advertising - Importance of ratings: Ratings are to station employees what report cards are to students: rows of raw numbers that summarize many months of effort. One rating point equals 1 percent of the population in a market. Because typically there are dozens of stations broadcasting in major markets, the ratings for individual stations are often quite small. Stations are considered successful if they manage to garner only four or five rating points. Yet the raw number is often not the only thing of interest to a radio advertiser. The extent to which the advertiser’s target audience—in demographic and lifestyle terms—is being reached with an efficient cost per thousand listeners is often more important. For example, a concert promoter may want to know which station in town attracts the greatest share of the young adult audience so that she can effectively buy advertising to attract a rock band’s core audience. A station whose ratings are up will often try to raise its advertising rates to reflect its increased popularity. Some station employees may directly benefit from the ratings report because their salaries are tied to ratings. But the celebration cannot last too long because a new ratings report card is always being prepared. Most large radio markets, such as Chicago, are surveyed year- round by Arbitron. - When poor ratings happen: When stations have fared poorly in the ratings, managers may institute immediate changes. Sometimes managers blame internal factors such as a poor choice of recorded music. They may also blame factors outside the station’s control. For example, many music-intensive stations have poorer ratings during severe winters because listeners flock to competing news/talk stations for updates on school closings and icy roadways. When stations have a history of poor ratings and revenue performance, station owners will frequently decide to try a new station format in an effort to grab a larger target audience and more advertisers. Overnight, a station that is known for playing classical music may start playing country tunes. HOWEVER, although management may consider it deadly to stick with an unprofitable format, instituting a new format on a radio station also has risks. Listeners to the old format are likely to feel abandoned and angry, and it may be tough to get the new target audience to find the station. Attempts to attract new listeners through publicity stunts and advertisements on billboards, on TV, and in newspapers can be quite expensive. And if the new format doesn’t work, management may be in a worse situation than it was in before the change. Nevertheless, the formats of certain stations do change fairly frequently; their managers believe that the benefits of responding to the shifting interests of audiences and advertisers outweigh the costs and risks of change.
15. Internet radio
- Internet radio could more appropriately be called audio streaming, as it involves the flow of music or other audio signals from their originator to a computer via the packet switching technologies that are at the core of the internet. Unlike downloading a song from the Web, streaming music from a website is not designed to be saved by the computer through which it is playing, unless a special recording device captures it and translates it into a saveable format (MP3, for example). Thousands of websites offer streaming music. Many earn fees when a listener clicks to buy a song from a digital music store linked to the site. Often the sites make money through the advertising placed on their sites; MySpace is an example. Sometimes the sites require subscription fees; think Rhapsody. Yahoo! Music is among the sites that shows you ads before streaming the song and has ads in the browser while playing it. But the ads are nothing like the commercial barrage on many commercial terrestrial radio stations. - Most music sites have forums that allow fans to talk to each other and suggest tracks or albums. AH.FM is a streaming music site and forum for techno and dance music. Napster is among sites that allow people to share music with others. Imeem, supported by advertising, highlights what others have played among a large number of different music categories. Rhapsody trumpets the ability of its subscribers to share the lists of streams they have created.
16. Traditional Radio responding to challenges:
- Commercial time: Some admit that commercial time; some 20 minutes an hour, is driving some listeners away. Hence, some stations have tried to soften the blow by bunching commercials together into long strings; listeners are guaranteed twenty minutes or more of music before they hear any ads, for example. Although this approach may assuage some in the audience, it may get advertisers upset if they are stuck in the middle of the commercial break, worried that many listeners have long since changed the station, if only temporarily. In late 2004, Clear Channel, the nation’s largest broadcast radio station owner, tried to set a new example with an approach it called “Less is More.” Clear Channel committed itself to reducing its available ad time to no more than fifteen minutes of ads per hour and no more than six ads in a row. The policy didn’t stop audience loss and it lowered revenue. Consequently, Clear Channel has embarked on another strategy. Instead of emphasizing traditional thirty-second commercials, the firm is intent on dropping some commercial time in favor of integrating promotions for products into the fabric of the station—through the DJ’s comments, contests, and other activities. 17. Internet participation Most radio stations have realized that it needs to have an internet site. For example, consider the website of Power99FM, one of five Clear Channel radio stations in Philadelphia. This station focuses on “Bangin hip hop and R&B,” to quote the site. It is filled with songs, music videos, and in-studio performances that reflect the radio station’s theme and website’s “music on demand” refrain. Surrounding all this music is a large promotional and advertising environment. Listeners can go to the site to find out about the station’s contests and promotions. It also conducts its own contests to involve visitors. You can sign up for a VIP club to “enter exclusive online contests for concert tickets, hot prizes, movie passes, sporting event tickets, cash, trips, cars, you name it.” All of this comes with advertising for local and national companies. In addition, the site connects to iheartradio.com, Clear Channel’s platform for websites for its “350+ stations.” The site also allows you to stream albums for free, create a personal playlist of music videos, and see various kinds of ads, some of which (for example movie trailers) are integrated into the site as if they are merely more Clear Channel content.
18. Controversy over the radio
- Radio consolidation Media watchdog groups such as the Media Access Project and consumer groups such as Consumers Union argue that the purchase of hundreds of stations by large companies is reducing the amount of diversity in American radio. Media critics say that such consolidation is narrowing the actual range of music broadcast. According to these critics, when the big radio firms buy up stations, they put in place cookie- cutter approaches to formats that have proved efficient in other markets. As a result, cities and towns around the country increasingly have the same line-up of formats with the same line-up of sounds—sometimes even played by twenty- four- hour format computers in places far away. As a result of consolidation, they argue, radio doesn’t reflect different regional or local tastes; nor does it encourage live performances by local artists. They add that the growth of round-the-clock format networks that has resulted from consolidation has further homogenized radio despite the large number of stations.
- The Radio industry’s influence over royalty fees
Individuals who want to see music flourish on the internet worry that the large radio firms and the major recording companies could make it difficult for small websites to compete online. For example, if these large firms set royalty fees for the copyright holders of the music at levels that the big firms with a lot of ad revenues could afford but that small firms could not, the traditional industries could block new players. Critics argued that Sound Exchange, the non- profit organization that collects and distributes digital royalties on behalf of artists and labels, had pushed the government’s Copyright Royalty Board toward a two-part fee that was unrealistic for small rms. One part was a high per-song charge, 17 cents. The other part was a $500 annual fee for each music channel run by a company. Independent sites such as Pandora argued that not only was the per-song charge tough to support without a lot of advertising, the annual fee would make it prohibitive for companies to stream a large variety of channels. But supporters of internet music resisted the Royalty Board and tried to convince Sound Exchange that the record labels would gain a lot from the many sites that lower fees would encourage because they would be a useful way for millions to discover music. Then, finally, in 2009, they came up with a compromise that allows small sites with less than $1.25 million in revenue to pay 12 percent of revenues, going up to 14 percent by 2015, with no per-song fee. That approach will encourage even the smallest firms to have a variety of channels, even personalized channels, streaming together.