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    iman danial
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    This article discusses lessons that can be learned from Total Quality Management (TQM) approaches and applied to leadership theory. TQM focuses on continuous improvement, empowering employees, and meeting customer needs. The article suggests leadership theory could benefit by also emphasizing these goals of continuous growth, empowerment, and customer satisfaction.

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    This article discusses lessons that can be learned from Total Quality Management (TQM) approaches and applied to leadership theory. TQM focuses on continuous improvement, empowering employees, and meeting customer needs. The article suggests leadership theory could benefit by also emphasizing these goals of continuous growth, empowerment, and customer satisfaction.

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    12 views1 page

    Citation 228751732

    Uploaded by

    iman danial
    This article discusses lessons that can be learned from Total Quality Management (TQM) approaches and applied to leadership theory. TQM focuses on continuous improvement, empowering employees, and meeting customer needs. The article suggests leadership theory could benefit by also emphasizing these goals of continuous growth, empowerment, and customer satisfaction.

    Copyright:

    © All Rights Reserved
    Download as TXT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    (2006).

    A theory of leadership for quality: Lessons from TQM for leadership theory
    1. Total Quality Management & Business Excellence. 17. 10.1080/14783360500249729.

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