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INSTITUTIONAL

1. Description of the Program / Principle

Institutional Pharmacy practice involves provision of a range of pharmaceutical services, with or

without consideration, to the employees and/or their qualified dependents. This may also pertain
to a pharmacy located within a corporate organization that caters to the pharmaceutical and
medicine needs of the employees and their dependents as part of the employees medical benefits.
Medicines may either be given for free or paid at the company’s acquisition cost from the
suppliers.

The areas of internship may include non-pharmaceutical, institutional or corporate companies that
provide pharmaceutical services, such as, PLDT, GSIS, PAL, Meralco, San Miguel, Supreme
Court, SSS, etc.

Students need to understand how they operate and what opportunity this area of pharmacy
practice offers to implement quality pharmacy services to the clients.

2. Learning Outcomes:

At the end of the institutional internship program, a pharmacy student must be able to:

a. Communicate and negotiate effectively

b. Understand how the formulary is developed and made functional
c. Demonstrate skills in profiling the company’s employees and clients as to the common
medicines category used and their ailments
d. Demonstrate skills in medication review and reconciliation
e. Understand the operations of an institutional pharmacy including the generation of savings
from the overall medical expenditures of the company.

3. Curricular Requirements:

Year level: 4th year

Prerequisite Courses : 4th year standing

Total number of hours required: 120 hours

4. Course Objectives:

a) Expose interns to current standards of healthcare and policy driven pharmacy practice unique
to institutional pharmacy and health systems.
 b) Provide the interns the opportunity to grow both professionally and personally through
interaction with patients and other staff in the institutional pharmacy/establishment.

c) Enhance the interns’ knowledge regarding the use of drug therapy and its applicability to
clinical practice.

d) Provide interns the opportunity to gain experience in various aspects of operating an

institutional pharmacy.

5. Content and Number of Hours:

1. Orientation - 8 hours

 Company Policies
 Scope of Internship program including the Intern’s responsibilities
 The Institutional Pharmacy Operations – discuss the different areas of concern
and the key responsibilities of the Pharmacist in the operation of an
Institutional Pharmacy
 The system used in the operation including profiling of patients/staff from the
company
 The Formulary

2. Procurement – 2 days x 8 hours/day = 16 hours (this maybe done by the Procurement and
Logistics department of the company )

 The Formulary – the process of addition and deletion of SKUs

 Supplier selection and accreditation
 Inventory – replenishment process and order preparation
 Releasing of Purchase Orders to Suppliers
 Returns Policy – pharmacy to supplier; clinic pharmacy to warehouse,
warehouse to supplier

3. Warehousing – 8 hours

 Receiving of deliveries
 Display and Storage – considers the different categories of medicines and storage
requirements
 Filling of orders, if warehouse is located away from the clinic or if the warehouse
serves multiples clinics
 Dispatch and Delivery of Clinic Orders
 Submission of Documents to Main Pharmacy and/or to Accounting and Finance
  Handling of Returns

4. Pharmacy Front-end Operation – 10 days x 8 hours/day = 88 hours

 Clinic process
 Housekeeping process – this is also to orient the intern on the arrangement of the
medicines
 Product familiarization – per product category
 Clinic ordering process
 Clinic receiving process
 IT System used
 Dispensing Process
 Expiry of Medicines monitoring
 Returns process
 Medication review and reconciliation
 Documentation process – Prescription recording, Reporting
Institutional Pharmacy Internship Assessment Tool :

Instruction to the Preceptor: Rate the performance of the intern based on the following scale:
Put a check on the appropriate box.
5 Excellent Always (10/10) performs within expectations
4 Very good Almost always (8-9/10) performs within expectations
3 Good Frequently performs (5-7/10) within expectations and requires minimum
guidance and supervision
2 Fair Sometimes performs (3-4/10) within expectations and requires minimum
guidance and supervision
1 Needs improvement Rarely performs (1-2) within expectations and requires constant guidance
and supervision

KNOWLEDGE AND SKILLS 5 4 3 2 1

1. Procurement
Apply the process of addition and deletion of SKUs in the formulary in
coordination with the Pharmacist
Demonstrates understanding of the process of supplier selection and
accreditation
Assists the Pharmacist in the process of replenishment and order
preparation of inventory
Assists the Pharmacist in Releasing of Purchase Orders to Suppliers

Demonstrates understanding of the Company’s Returns Policy

2. Warehousing

Receives deliveries in coordination with the Pharmacist

Displays and stores pharmaceuticals products taking into consideration

the different categories of medicines and storage requirements
Assists Pharmacist in filling of orders, especially if warehouse is located
away from the clinic or if the warehouse serves multiples clinics
Assists Pharmacist in the dispatching and delivery of clinic orders

Submits relevant documents to Main Pharmacy and/or to Accounting

and Finance in coordination with the Pharmacist
Demonstrates correct procedure in handling of returns in coordination
with the Pharmacist
3. Pharmacy Front-end Operation

Performs the different housekeeping processes:

for example: arrangement of medicines , etc
 Demonstrates familiarization of products carried by the institution such
as per product category, etc
Performs clinic ordering process

Performs clinic receiving process

Applies IT System to the different processes in coordination with the

Pharmacist
Assists the Pharmacist in the dispensing process

Monitors the expiry of medicines

Demonstrates knowledge in the Returns process

Performs Documentation process such as Prescription recording,

reporting, in coordination with the Pharmacist
Assists the Pharmacist in profiling the company’s employees and clients
as to the common medicines category used and their ailments
Demonstrate skills in medication review and reconciliation

BEHAVIOR AND ATTITUDE

1. Commits to and is actively engaged in learning

2. Listens and communicates effectively

3. Willing to assist others

4. Treats others ( patients, peers, preceptors, faculty ) with respect

5. Demonstrates high degree of integrity, truthfulness and fairness

Adopted with permission from the proposed Guidelines on the Affiliation of Higher Education
Institutions (HEIs) with Hospital, Community, Industrial, Institutional, Regulatory & Public Health
Pharmacies for the Training of Students in Pharmacy Education , CHED Technical Committee for Pharmacy
Education