Credit Policy and Risk Management A Case Study On Bank Asia Limited

JOB ROTATION DURING INTERNSHIP IN BANK ASIA LTD.

A feeling of completeness runs through my veins when I identify myself working with
the brilliant professionals of the country’s leading financial institution.
To give an insight into the operational activities of the Bank, especially in the areas of
Accounts, General Banking, Advance and Foreign trade, the management decided to
continue a job rotation program.

Table 3.1: Job Rotation Period

Period Department
August 01 –2006 to August 15 – 2006 Customer Service
August 16 –2006 to August 22– 2006 Cash
August 23 –2006 to August 29 – 2006 Accounts & Clearing
August 30-2006 to September 30-2006 Credit
October 01-2006 to October 31– 2006 Foreign Trade

During the job rotation period level best efforts was given to be acquainted with the
operational activities of Bank.

Customer Service

August 01 –2006 to August 15 – 2006

Functions of the department:

 Account opening
 Giving information about different products
 Chequebook issue
 Demand draft / Pay order issue
 Fulfill customer queries on the desk and over phone
 Issuance of different documents for the customers
 Locker service

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Credit Policy and Risk Management A Case Study On Bank Asia Limited

 ATM service

Customer service is the department that firstly and directly contracts the customer. In

case of account opening the policy of “Know Your Customer (KYC)” must have to be

followed & required documents as per instructions must be obtained in due course.

Special concentration is required to deal with transaction profile. As per contract bank is

liable to protect every customer’s accounts information secret. So in case of information

transmittal bankers of this dept must have to be sure that this is the right person to know

the information.

Department: Cash

August 16 –2006 to August 22– 2006

Functions of the department:

 Cash Management
 Receive cash from the customers
 Receive Cheques / other instruments for clearing
 Receive Cheques / other instruments for transfer
 Receive different bills & fees for the clients
 Payments to the customers against instruments
 Cash transaction report / Susceptive transaction report.

The personnel in the cash department must have to be very careful and mindful in doing
their daily job, receiving and disbursing cash and other instruments. Management of cash
has to be done efficiently so that the best possible utilization of money is possible. They
also should have to be careful about unusual cash transaction, if so occurs then they
should have to report that to the concerned authority.

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Credit Policy and Risk Management A Case Study On Bank Asia Limited

Department: Accounts

August 23 –2006 to August 29 – 2006

Functions of the Departments:

 Consolidation of all daily transactions

 Month closing
 Works related to income, expenditure and establishment of the branch
 Clearing of cheque and other instruments
 Transfer of cheque and other instruments
 Stationary maintenance of the branch, Etc.

In absence of clearing department Accounts department is responsible for both clearing

and accounts departments works. As my observation this department is the heart of the

bank and the all other departments is moving around this department. It is also

responsible for all consolidation of all departments. Working related to branch income,

expenditure and establishment is maintained under this department.

Department: Credit

September 02-2006 to September 30-2006

Functions of the Department:

 Process the proposal for credit.

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Credit Policy and Risk Management A Case Study On Bank Asia Limited

 Proper analysis of the credit proposal.

 Measuring the risk.
 Loan disbursement.
 Credit documentation.
 Monitoring of credit.
 Follow up and recovery of credit.
 CIB report. Etc

AS credit department is concerned the main point is they in all respect the must be careful

about the safety of bank’s fund. The policy of KYC is also conducted duly. In measuring

the risk, along with Credit Risk Grading (CRG) individual judgment is necessary to be

applied. For doing so extensive visit to customer is a must.

Department: Foreign Trade

October01-2006 to October 31– 2006

Functions of the Departments:

Activities related to:
 Import:
 L / C opening
 Lodgment of L / C
 Retirement of L / C
 Export
 Remittance:
 Inward Remittance
 Outward Remittance
 Distributions of export incentives
 Submission of report to Bangladesh Bank, etc.

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Credit Policy and Risk Management A Case Study On Bank Asia Limited

Foreign exchange means any financial transaction made in foreign currency. In other
word foreign exchange means the exchange of foreign currency among countries. In
general we termed the financial transaction relating to export, import and foreign
remittances.

Dealing with international trade (Export & Import) as issuing or negotiating Letter of

Credit Foreign Trade department should have to be careful and quick in receiving and

disseminating information. As this department earns much for the bank so there is the

possibility of loosing much.

At the time of starting this Job Rotation period I was in doubt about the result, I want to
mean learning about the departments in such a shout period. But after completing this
now I am confident to comment on that may be other planning will be as effective as this
Job Rotation to give an insight into the operational activities of bank.

Finally it is extremely enjoyable and I think it is due to friendly and helpful people
working here. This has been a most incredible experience for me and whenever I work in
the future, I’ll never forget the joy I had being part of the Bank Asia family. Bank Asia
has provided me an ideal working environment and has created such an impression on my
mind that I would like to continue my involvement by working for this well-reputed
financial institution.

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