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Activate volume editions of Microsoft Office

There are two types of activation methods for Microsoft Office 2010: Multiple Activation Key (MAK) and Key

Management Service (KMS). Your system administrator can tell you which type of activation you must do.

If you do not have a system administrator, most likely you must activate by using MAK.

If you must activate by using MAK, you must get a MAK key or your administrator must give you a MAK

key.

If you must activate by using KMS, your administrator must troubleshoot the KMS host and your computer.

For more information, contact your system administrator.

What do you want to do?

Activate by using Multiple Activation Key (MAK)

Activate by using Key Management Service (KMS)

How can I tell whether my software has been activated?

What is Multiple Activation Key (MAK)?

What is Key Management Service (KMS)?

Activate by using Multiple Activation Key (MAK)

1. Click Change Product Key, and then enter a MAK key.

 NOTE    The Change Product Key link can also be found by clicking the File tab, and then clicking

Help.

2. If you select the Attempt to automatically activate my product using the Internet check box,

complete the Product Key entry process.

3. Restart your Office program.

4. Click the File tab, and then click Help.

5. If you see Licensed Product, the product has been activated.

6. If you do not select the box to activate automatically, you are prompted to activate the next time

you open an Office program.

ACTIVATE OVER THE INTERNET OR BY PHONE

When you enter your valid Product Key, the Activation Wizard automatically runs and it gives you two

choices on how to continue:

Activate by using the Internet   The Activation Wizard automatically contacts the Microsoft

activation servers through your Internet connection. If you are using a valid Product Key that has not

already been used for the allowed number of installations, your product is activated immediately.

When you activate through the Internet, your product ID, derived from the installation Product Key,

and hardware information is sent to Microsoft, but this information is not used to identify or contact

you. For more information, see the Privacy Statement. A response, the confirmation ID, is sent back

to your computer to activate your product. If you choose to activate your product through the Internet

and you are not already connected, the wizard alerts you that there is no connection.

Activate by using the telephone   You can telephone an Activation Center and activate your

product with the help of a customer service representative.

IMPORTANT   Activation Center numbers are not listed in this article, because there are many

numbers, and the correct number for you is based on several factors. Microsoft software can be

obtained under various licenses, including individual retail licenses, original equipment manufacturer

(OEM) licenses, and volume licenses. Telephone numbers vary by product license and

country/region. In step 2 of the Activation Wizard, use the telephone number provided to call the

Microsoft Activation Center. Telephone activation might take longer than activation through the

Internet. You should be at your computer when you call, and you should have your software Product

Key available.

1. In the Activation Wizard, select the country/region where you reside and where you

plan to use the product. The wizard provides one or more telephone numbers.

2. Call the Activation Center. The customer service representative asks you for your

installation ID, displayed on your screen, and other relevant information. After your installation

ID is verified, you receive a confirmation ID.

3. In the Activation Wizard, type the confirmation ID in the spaces provided at the

bottom of the screen, and then press ENTER.

 NOTE    Microsoft Text Telephone (TT/TTY) services are available for individuals who are deaf or

hard of hearing. In the United States, using a TT/TTY modem, dial (800) 718-1599. From outside the

United States, using a TT/TTY modem, dial (716) 871-6859. TT/TTY service is only available in

English.
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Activate by using Key Management Service (KMS)

If you are using Key Management Service (KMS) activation, ask your system administrator for help. KMS

activation occurs in the background. You do not have to do anything to activate. The error code in the

dialog box might provide a reason for why Office is not activated.

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How can I tell whether my software has been activated?

1. Click the File tab.

2. Click Help.

3. If you see Licensed Product, your program has been activated.

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What is Multiple Activation Key (MAK)?

A unique Multiple Activation Key (MAK) key is given to each organization for each volume edition of

Microsoft Office 2010. Each computer must then activate once with the activation servers hosted by

Microsoft. Associated with each key is a count of the number of activations. For example, a MAK key for a

Microsoft Office 2010 product with 100 activations allows the organization to install the same key on

multiple computers and use up to 100 activations in total.

MAK is appropriate for organizations with computers that are not connected to the corporate network for

long periods of time, such as portable computers. For this to work, a MAK key must be installed instead of

the default KMS client key that is used in volume license editions of Microsoft Office 2010.

With MAK activation, there is no requirement to periodically renew activation. You must reactivate if

significant hardware changes are detected. In addition, you must request more activation allowances after

the number of activations passes the predetermined limit. You have to manage the installation of MAKs

and the potential need to manually activate systems by using a telephone when no Internet connection is

available.
No functionality is lost even if the licenses for MAK clients cannot be renewed. Upon successful activation,

users no longer receive notifications.

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What is Key Management Service (KMS)?

Key Management Service (KMS) allows product activations on the local network. This eliminates the need

for individual computers to connect to Microsoft for product activation. A computer is required to be

configured as a KMS host. The administrator has to enter a KMS host key for the KMS host. The KMS host

key has to be activated and connect once to Microsoft hosted servers for activation.

By default, the KMS client key has already been installed in volume editions of Microsoft Office 2010

programs. Computers running volume editions of Microsoft Office 2010 by using a KMS client key are

called KMS clients, and they connect to an organization's KMS host to request activation. No action is

required of the end user, and you do not have to enter a Product Key for KMS clients. The system

administrator must activate the KMS host with Microsoft and configure the KMS host. The KMS client can

also be configured for variable lengths of re-activation and renewal periods.

If a KMS client cannot activate, the end user sees a notification dialog box 25 days after installation of

Microsoft Office 2010. If a KMS client has been absent from the network for longer than 180 days after

successful activation, the user sees unlicensed notifications and a red title bar when you start Microsoft

Office 2010. However, there is no functionality loss even if the licenses for KMS clients cannot be renewed.

Upon successful activation, users no longer receive notifications.

The Microsoft Office 2010 KMS clients activate by connecting to a KMS host based on a client–server

topology. KMS clients can locate KMS hosts by using Domain Name System (DNS) or by setting the KMS

host name in the registry. KMS clients contact the host by using a remote procedure call (RPC). The

activation process is invisible to the end user and does not require any interaction.

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