True or False:

1. The hardware needs maintenance services to repair normal wear and tear and emergency
services.
2. All data processing equipment will have some degree of failure.
3. Network infrastructures don’t need maintenance.
4. Software suffers “wear and tear.”
5. Repair calls tend to occur only most frequently when the equipment item is approaching the
end its useful life.
6. A person who has achieved Computer Hardware Servicing National Certificate Level II
Qualification is competent to be a computer service technician or a computer repairman.
7. Correcting defects or “bugs” is one of the major and most immediate reasons to provide for
hardware maintenance.
8. Upon the completion of this course (Grade 9), you are expected to: 1) install computer systems
and networks; and 2) diagnose and troubleshoot computer systems.
9. Software also needs maintenance.
10. Learners of hardware servicing are a crucial link in the emergency response process.