Techno drugs Ltd.

MGT351: Human Resource Management

Section: 19

Company Name

Submitted To:

Faseeha Zabir

Lecturer Department of Management

SBE-NSU

Submitted By

Name ID Email Phone

Kaniz Ismot Zahan 1510288030 kaniz.zahan@northsouth.edu 01738806685

Sohel Ahmed 1612437030 sohelahmed9933@gmail.com 01736523930

Sajedur Rahman 1612153030 sajedul.rahman@northsouth.edu 01715024138

Nusrat Rejwana - 1520067030 nusrat.rejwana109@gmail.com 01630846724

Date of Submission: 8.4.19

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 Techno drugs Ltd.

Acknowledgement

We would like to thanks almighty for his constant grace showered on us and his increasing gift
of knowledge and strength that has relentlessly prevailed our life through the entire report work.
We also would like to say some few words of appreciation for the people who have been a part
of this assignment right from its inception. The success of the project work is a result of the hard
work and dedication of our team. Our sincere gratitude goes to honorable faculty Faseeha Zabir
ma’am who helped and guided us in making this report. Without her effort, knowledge and
energy, we couldn’t complete this report. Then we are much obliged to Md. Yousuf Jamil the
senior executive (HR department) of Techno Drugs Ltd. We would have completed our report
without his immense help and co operation. Finally we are also thankful to our parents for their
encouragement and support.

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 Techno drugs Ltd.

Letter of Transmittal

April 8, 2019

To,

Faseeha Zabir

Lecturer, Department of Management

School of Business & Economics, North South University

Subject: Submission of the group report on HRM Planning and Strategies of Techno Drugs
Ltd.

Dear Sir, It is indeed a great pleasure for us to be able to hand over our project report on HRM
Planning and Strategies of Techno Drugs Ltd.

We tried our level best for preparing this report. The information of this report is mainly based
on the interview with Md. Yousuf Jamil the Senior Executive (HR & Admin Dept.) of, Techno
Drugs Ltd. Some other details and information were gathered from the interview, company
website knowledge which has been acquired from the respective course. All of us gave our
hundred-per cent efforts for making this report come together.

We, fervently hope that you will find this report worth reading, and appreciate our hard work and
excuse the minor errors, if any. Thank you for your cooperation.

Sincerely,

Kaniz Ismot Zahan

Sohel Ahmed

Sajedur Rahman

Nusrat Rejwana

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 Techno drugs Ltd.

TABLE OF CONTENTS

Titles Page #

1.0 Introduction………………………………………………………………………………...05

2.0 Methodology...........................................................................................................................05

3.0 Background Information about the company............................................................ (06-07)

4.0 Culture of Interpersonal relationship………………………………..................................07

5.0 Current HR System (Recruitment, Selection process Training &amp Development,

Benefit offered)……………………………………......................... …………………….. (07-10)
6.0 Strategic Human Resource Management (SHRM)………………………………... (11-12)

7.0 Recommendation....................................................................................................................12

8.0 Conclusion..............................................................................................................................12

9.0 Reference……………………………………………………………………………………13

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Introduction

Human Resource Management is significant source of competitive advantage and also plays key
role in organizational strategies. Moreover, it has impact on organization's workforce who
eventually impact organization's performance HRM processes mainly get directly affected by
some external forces such as economy, labor unions, legal environment etc. Firstly, in HRM.a
job and the behaviors necessary to perform are defined through job analysis. Secondly, there are
the types of orientation and training and development process thirdly, the strategies for retaining
competent, high-performing employees: there are different ways to do so such as written essays
critical incidents, graphic rating scales, BARS multi person comparisons, MBO and 360-degree
performance appraisals. Lastly, there are the contemporary issues in managing human resource;
managers may manage downsizing through compensations of providing benefits to the
employees.

Methodology

For our primary research, in order to find about the actual information related to Human
Resource Management Department's function of Techno Drugs Ltd. We conducted an interview
with Md. Yousuf Jamil the Senior Executive (HR & Admin Dept). we have visited the main
branch of the bank which is located in Segun Bagicha to observe how functions of the HR
Department of the organization are carried out.

For our secondary research, we visited websites authorized by Bangladesh government website
of techno drugs (https://technodrugsltd.com).
BACKGROUNDOF TECHNO DRUGS LTD.COMPANY

Techno Drugs Ltd., a WHO affiliated and ISO 9001:2008 certified company was established in
the year 1996 as a fast growing veterinary (Animal Health Division) pharmaceutical company in
Bangladesh. The company started manufacturing of some essential veterinary medicines on
experimental basis and getting a very encouraging response from the market, the products range
was increased gradually and that was up to 50 plus. The company earned well reputation in the
country and became the pioneer in veterinary medicines. The company was grown up globally
through realization of exporting veterinary pharmaceuticals around the world. So, the company
became a leading veterinary pharmaceutical product manufactures in Bangladesh and abroad to
satisfy national demand as well as to save foreign currency to make a healthy and prosperous
Bangladesh.

Within a very short time the Animal Health Medicines got a remarkable appreciation in the
country. Sale of products increased speedily and captured the market with reputation. The quality
of products satisfied the customers demand and ultimately the livestock sector in the country.

Getting a remarkable success in veterinary products, the company decided to start manufacturing
of Human Medicines from the year 2004. Setting the required machineries, the company started
manufacturing human medicines and got a satisfactory result in producing a number of Health
Care Medicines like Antibiotics, NSAIDS, Anti-ulcerates, Gastro Intestinal Drugs, Ant diabetic
Drugs, Cardiovascular Drugs, Respiratory Drugs, etc. for which a very well response was
received from the doctors and markets. Ultimately the company went for manufacturing further
products for Health Care Division such as Contrast Media, Hormonal & Steroidal Products,
Anesthetics, CNS Drugs, Contraceptives and some other allied products.

So, it may be stated that Techno Drugs Ltd. has earned a very honorable position in producing
Human and Veterinary Products and serving the nation by supplying quality medicines locally
and also by exporting our medicines to abroad. It is to be mentioned that Techno Drugs Ltd is the
largest manufacturer of Contraceptive Injection in Bangladesh which is dedicatedly supplied to
HELM AG Germany. The company has taken up a master plan to establish few modern factories
with state of art technology to manufacture more sophisticated medicines and to acquire
international certification like FDA.

MISSION

To be the market leader in the Pharmaceutical formulation by developing and manufacturing

quality products and widening marketing as well as sales volume.

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VISSION

To increase new products and strengthening the marketing in the country and export to abroad
and earn world reputation.

Culture of Interpersonal relationship

In Techno Drugs Company have a strong, deep culture of interpersonal relationship and also
great interaction between their employees. The company helps to confirm and validate their ideas
and feelings as well as to value themselves. Employees get along well for a positive and healthy
work environment at the workplace in the company. They spend around eight hours at this
workplace. They are doing their work with satisfaction.

Current HR System
Recruitment and Selection Process of Techno Drugs Ltd.
Recruitment Process basically starts with the analysis of job description and job specification.
According to the interview of Md. Yousuf Jamil, The Senior Executive (HR & Admin Dept.) of,
Techno Drugs Ltd. basically follows a standard structure for every job position. They have junior
officer, officer, junior executive, senior executive, assistant manager, deputy Manager and
Manager.
Their HR department recruit employee through internally and externally.

Internal Sources:
If they promote assistant manager to manager position or if they think that they promote
executive to senior executive and they satisfied with his/her performance they promote him/her
direct to assistant manager or junior assistant manager. For filling that empty position they look
internally recruit among employees if their performance do not satisfied them then they look for
external recruitment. They also follow past activities. For example; if they need any employee

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For any department which have increased sale then they select internally employee for that
position.
External Sources
For external recruitment, they use job site. Firstly, they find employee among internal
employees. If they do not satisfy with their performance then they give the announcement in BD
job website or in newspaper like 'ProthomAlo' for their job hunting. They don't use any FB page
for head hunting.
Selection Process
According to the interview of Md. Yousuf Jamil, The Senior Executive (HR & Admin Dept.) of
Techno Drugs Ltd., They maintain a common standard strategy for selection process.

Interview
They call interview based on dropping candidate's C.V before calling for the interview they
check the candidate's information. For example: Someone have completed BBA, MBA and
dropped C.V at their BD job website but company ask for pharmacy then company do not
response to that person.
They look for good university student. They choose better option for their company as they think
"A good skilled employee is a wealth for a company". They do not focus on high GPA. If anyone
with poor GPA and he/she can please interviewee by him/her present intelligence they choose
that person. They Participate job fair every year. They collect head hunting from the job fair.

They also set stall in some university to select candidates from university fresh graduate students
who are interested.

Training and development process in Techno Drugs Limited

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According to the interview of Md. Yousuf Jamil, The Senior Executive (HR & Admin Dept.) of,
Techno Drugs Ltd., Techno Drugs provides both off the job and on the job training. But mostly
they provide on the job training. In Techno Drugs employees learn 80% of things from on the job
training. Techno Drugs has separate training and development team under each department. As
the company is sales oriented company, sales department is divided into four departments. They
are Health care, veterinary, cancer and oncology and anesthetic. Normally each department has
separate pharmacists and fixed trainers. They suggests the training and development session for
fresher as per what skills a fresher’s lacks and what kind of training he/she will need to improve
himself/herself. The period of this training and development session is different for different
departments. After finishing each day’s training, they need to seat for exam for daily evaluation.
Techno Drugs bears all the cost for training of its employees. Even if an employee gets
incentives for training and development from the company. Techno Drugs also provides many
off the job training for the development its employees. Employees learn 20% things from off the
job training. For off the job training, Techno Drugs provides class room training, courses and
LinkedIn learning.

Focuses in Training:

The training depends on the department of the Techno drugs Ltd., the needs of the employees
and so on. Basically the training focuses on the following parts:

 Introduction of products
 Sales orientation
 Skills development
 Marketing speech
 Communication skill
 Motivation etc.

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Benefits

According to the interview of Md. Yousuf Jamil, The Senior Executive (HR & Admin Dept.) of,
Techno Drugs Ltd. The employees enjoy many benefits from the company. The common
benefits are given below:

 Festival Bonus:
Employees get two festival bonuses on each Eid festivals equal to their one month basic
salary.

 Incentives:
Permanent employees get two incentives from the company in each year. One is on July
and one is on January.

 Gratuity:
Employees who have worked for the company for a long time (at least 5 years) get
gratuity at the time of leaving the company. The percentage of the gratuity depends on
the position of the employee.

Beside all this benefits Techno Drugs Ltd. also arrange so many events to entertain and motivate
their employees. Like, they arrange: picnic in resort with family, cultural function etc.

Strategic Human Resource Management (SHRM)

Key Human Resource Management is a way to deal with oversee human asset which underpins
long term business objectives and results with a key system. It normally incorporates
fundamental human asset parts, for example, enlisting, preparing, finance, and furthermore
includes working with representatives in an agreeable way to quicken maintenance, improve the
nature of the abilities of the representatives and finally amplify the shared advantage of both the
representatives and the business. Techno Drugs LTD. built up a Strategic HR plan of HR
activities to accomplish and advance the practices, culture and skills expected to accomplish
hierarchical objectives.

The key arranging process starts with four basic inquiries:

•Where are we now?

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• Where do we want to be?

• How do we get there?

• How will we know if we are on track toward our intended destination?

At that point they adjust the HR capacity to the organization& business procedure. The HR
arrangement process is regularly determined by workforce piece issues. At the point when the
HR key arranging group has completely assessed the present circumstance, Techno Drugs LTD.
Organization thinks about what the perfect future would look like from an authoritative point of
view. The inquiry &quote; where would we like to be? Can be replied and unmistakably
verbalized by making explanations of vision, mission and qualities. A dream articulation gives a
portrayal of what an association needs to progress toward becoming or would like to achieve
later on.

Techno Drugs LTD. Organization uses 4 different perspectives:

i. Financial Perspective: Use of revenue, expense, net income & cash flow
measures.

ii. Client Perspective: They use client satisfaction, brand strength &customer
retention.

iii. Internal Process Perspective: In this term, they use resource allocation & cycle
time.

iv. Learning/Growth Perspective: For the learning perspective they use employee
satisfaction, employees kill, and employee turnover & employee education.

In order to achieve strategic goals of the organization and to satisfy the bank’s Mission, Vision
along with maximizing mutual benefit and develop human resource management, Techno Drugs
LTD. Organization’s HR Dept. has adapted the following policies.

• Ensure a fair and consistent wage policy.

• Manage talent effectively to maximize the employee’s potential.

• Staff training and development.

• Retain the organization’s position as ‘most preferred’ employer.

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Recommendations
1. Through findings. It has been seen that current HR system of techno farms PLC is doing
good but it can improve the HR Policies to get the best output from the employees.

2. The salary structure should be more competitive.

3. The retirement age in this hank is 57 years which is 59 years in the pharmacy industry.

4. Currently gratuity is I gross salary for eBay performing year which the company should
double Staff interest rate for home, car, and personal loans should be radical.

5. Car allowance should he Parted from instant manager instead of manager.

6. To evaluate employees they should start integrated quantitative measures.

7. Their minimum holiday number doesn't match with government's given rules; they
should maintain it more carefully.

Conclusions
Throughout the whole report functions of Human Resource Management Dept. of Techno Drugs
LTD. PLC have been discussed such Organizational Culture Recruitment Selection Process
Training & Development Performance evaluations and Baftas offered How the HR Dept Helps
the company to achieve its strategic goals has also been discussed In today's world, to achieve a
sustainable development, the company should come out of it traditional HR Practices and
undertake more flexible and beneficial steps to retain employees in the long run, and also use
SMART tools to define the standards, goals and positive growth of the whole organization and
its stakeholders.

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References

https://technodrugsltd.com

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