MANAGING STRESS IN THE

WORKPLACE
 What is Stress?

• Stress is a reaction to a basic threat and the basic

threat is the perceived inability to cope.
• The reaction to stress is a unique personal
experience, triggered by our unique personal
perception of the world.
• The perception factor is that mysterious variable that
can often make “one man’s poison another man’s
pleasure”.
• How we perceive life is so often determined by the
way we perceive ourselves. Reality is not made for
us, but by us.
 Reaction to Stress

Men are disturbed not by the

things that happen, but by their
opinion of the things that
happen.
Greek Philosopher
– Epictetus

The
The manner
manner in in which
which you
you choose
choose to
to interpret,
interpret,
react
react to
to and
and handle
handle aa perceived
perceived stress
stress can
can
very
very often
often bebe far
far more
more damaging
damaging to to you
you
than
than the
the actual
actual stress
stress could
could ever
ever be
be onon its
its own.
own.
 TYPES OF STRESS

• Eustress – Positive
• Distress – Negative
– commonly known as
stress
 Causes of Harmful Work Stress

Source: Stress Busters– Stress Survival by Robert Holden

• No formal stress-care awareness policy
• Inconsistent, poorly trained management
• Inconsistent management communication
• Poor management/colleague relationships
• Unhelpful approaches/attitudes to stress
• Unwritten objectives and unclear goals
• Feeling undervalued and unappreciated
• Insufficient employee consultation
• Unrealistic workloads/time schedules
• Poor time management/organization skills
 MANAGING STRESS

Our goal is not to eliminate

stress but to learn how to
manage and use it
to help us.
 Seven-Step Anxiety Plan

Step 1 Identify the anxiety

Source: Stress Busters– Stress Survival by Robert Holden

Step 2 Why do I worry? - Find the real worry

Step 3 What are the benefits of worrying? - List all the

positives and negatives to this attitude

Step 4 The Universe only rewards action’ - List all the

possible actions. Appropriate actions abate worry.

Step 5 Which of my actions is the most appropriate? – Develop

a plan of priorities of tackling your problem.

Step 6 What action can I be achieving, now? - Fear of the

future can deny the power the present.

Step 7 Attending to your anxiety needs to begin NOW.

 Managing Stress

• Become aware of your stressors and your

emotional and physical reactions.
• Recognize what you can change.
• Reduce the intensity of your emotional reactions
to stress.
• Learn to moderate your physical reactions to
stress.
• Build your physical reserves.
• Maintain your emotional reserves.
• Learn to Respond, Not React
 Steps to Building a Positive Attitude

Step 1: Change Focus, Look for the Positive

Source: © 1998 Macmillan India Ltd., Author: Shiv Khera

Step 2: Make a Habit of Doing it Now

Step 3: Develop an attitude of gratitude

Step 4: Get into a continuous education program

Step 5: Build positive self-esteem

Step 6: Stay away from negative influences

Step 7: Learn to like the things that need to be done

Step 8: Start your day with a positive

 Stress-Helpful
Stress-Helpful Foods
Foods

Vitamin A Essential
Necessary
Used foroxygen,
as afor healthy
source
the proper
of B-
Transports
Helps
Ensures to prevent
that proteins
blood
skin,
complex immune
functioning
vitamins
ofsystem
theand
Brewers’ Yeast increases intellectual
responses,
are not bone
pressure.
converted growth,
Corn,to fat.
immunechromium.
system. These
Acts as
capacity. Foods rich in
and reproductive
Vitamin C anchicken,
potatoes,
vitamins liver,
assistantavocadoes,
help kidney,
in hormone
break
processes. As a lean
Iron are eggs, beta-
Iron down synthesis
carbohydrates,
and a
carotene,
oysters, vitamin
fish, natural
banana,yogurt,A is
rice,
fats meat,
supporter
and dried
proteins,
of fruits,
healthy
which
an antioxidant and a
Zinc beans,
chicken,
wholegrain pears,
and bananas
and soya
cereals, peas
provides
skin integrity
the body
and iron
free radical fighter. with
Potassium have
have
andZinc
it ininthem.
them.
potatoes.
absorption.
energy.
 Stress-Helpful
Stress-Helpful Foods
Foods

A
Helps
An Nature’s Calcium
If
As aantioxidant
These
takenin bone
have
in
stress gift,&with
organic
tooth
unrefined
been
treatment,used
development
Vitamin
molasses
form
by thetheyE,granules
it protects
Eastern and
boost Asiannerve
cell
positive
ginseng can be very Ginseng
transmission.
membrane
maintain trace
and Reduces
levels
internalof
energy
cultureslevels
for ages.
and thus,
good, something
heart palpitations,
structures.
nutrients andHelps like
contain
in
help
Ayurveda
to combat
in Indiastress.
has a Carbohydrates
muscle
curing
iron, manganese,
alcohol, anemia,
cramps, irregular
only without the
Some
holisticexamples
treatment are Selenium
saturated
heart
copper, beat.
potassium,
fat
whole
etc. Foods
grains,
and
side effects. All other
whole
approach
like
seafood,
calcium. grain
milk, which
They
eggs,bread,
cheese, treats
offer
meats,
green
a
things are mere Molasses
pasta,
the body
brown
sucrose brown
vegetables
riceeven
level rice,
have before
allroughly
contain
controversial
calcium.
selenium
10% below
vegetables
any illness claims.
. appears.
traditional
and fruits. Herbal Supplements
refined sugar.
Stress-Aggravating Foods
 Tips on Handling Stress

• Work smarter, not harder.

• Carry reading material with you.
• Don’t dwell upon things not done.
• Record daily activities to realize hidden opportunities.
• Always maintain a short-task list.
• Continually ask yourself, “What is the best use of my
time right now?”
• Be physically active to relieve tension.
• Make quick decisions.
• Carefully mix work & breaks.
• Have a positive attitude.
• Relax.
 Contact Information

MMM TRAINING SOLUTIONS

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Email: administration@mmmts.com
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Pramila Vikas
Vikas V.
V.
Pramila Mathew
Mathew
 CEO and Executive Coach Vice-President
Vice-President
 CEO and Executive Coach
Training
Training