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Subtle Racist Imagery in Ads
Haseeb A. Shabbir
Senior Lecturer in Marketing
Hull University Business School
Hull, UK
e-mail: H.Shabbir@hull.ac.uk
Phone: +44 (0)1482 463197
Michael R. Hyman*
Distinguished Achievement Professor of Marketing
New Mexico State University
College of Business
Box 30001, Dept. 5280
Las Cruces, NM 88003-8001
e-mail: mhyman@nmsu.edu
Phone: 505-646-5238
Fax: 505-646-1498
Jon Reast
Professor of Marketing, Deputy Dean
Bradford University School of Management
Emm Lane, Bradford
West Yorkshire, BD9 4JL
e-mail: J.Reast@bradford.ac.uk
Phone: +44 (0)1274 234357
Dayananda Palihawadana
Senior Lecturer in Marketing, Director MSc International Marketing Management
Leeds University Business School
Maurice Keyworth Building, University of Leeds
Leeds, LS2 9JT, United Kingdom
e-mail: dp@lubs.leeds.ac.uk
Phone: +44 (0)1133 433804
0
Subtle Racist Imagery in Ads
1
Subtle Racist Imagery in Ads
exemplified by the evolutions of Aunt 2008) in televised ads from the U.K.
Jemima and Uncle Ben (Kern-Foxworth, The exposition proceeds as follows. After
1994; Merskin, 2001). a brief overview of predominantly U.S.-based
The extant ad literature provides no tested research on the racial mix of models/actors in
criteria for differentiating overt from subtle ads, a theoretical framework for unmasking
racial images. Several researchers (e.g., subtle racial bias is provided and DQR is
Barthel, 1988; Cowie, 1977; Pines 1977) introduced as a method for identifying ads
argued that ‘image structure’ can create subtle with negative stereotypes. Then, a DQR-
racial bias; hence, “a fuller understanding of based study of U.K. television ads with Black
racism requires a scrutiny of how these actors reveals both overt and subtle racial
images are constructed” (Bristor, Lee, and imagery. (Blacks constitute the largest ethnic
Hunt, 1995, p.49). Although general deter- minority in the U.K (Sudbury and Wilber-
minants of racially biased imagery are known force, 2006).) Finally, implications for society
—for example, objectification, trivialization, and advertisers are explored and areas for
tokenism, aggressiveness, cross-sex roles, and future research are discussed.
passivity (Bristor, Lee, and Hunt, 1995;
Coltrane and Messineo, 2000)—they do not RACIAL STEREOTYPES IN ADS:
differentiate between subtly and overtly A BRIEF LITERATURE REVIEW
biased images. Although imagery-based Table 1 summarizes the results of many
typologies grounded in cultural-text analysis U.S.-based empirical studies on the racial mix
provide a useful initial assessment, “the of models/actors in ads for adults. These
nature of ideology and the fact that much studies often considered several variables
advertising is culturally encoded in signs, from the set shown in the Figure.
symbols, and icons” (Bristor, Lee, and Hunt, -------------------------------------
1995, p.49) complicates the use of such Insert Figure and Table 1 here
typologies for deconstructing subtle racial -------------------------------------
imagery. Both cross-sectional (e.g., Cox, 1970;
The largely visual and multi-modal nature Kassarjian, 1969; Lee and Joo, 2005; Millard
of ads, as well as the mental associations they and Grant, 2006; Paek and Shah, 2003; Taylor
induce (Williamson, 1994), hinder direct and Lee, 1994) and longitudinal (Bowen and
assessment of cognitive internalizations and Schmid, 1997; Humphrey and Schuman,
stereotypical images (Cohen-Eliya and 1984; Plous and Neptune, 1997; Stevenson,
Hammer, 2004). This ‘regressive effect’ 1992a, 1992b, 2002, 2007) studies have been
(Cohen-Eliya and Hammer, 2004) precludes conducted. Typically, magazine or television
viewers from recognizing subtle stereotypical ads were evaluated, with the latter limited to
images in ads and monitoring the effects on cross-sectional analysis.
their attitudes and behaviors. The studies summarized in Table 1 gener-
The prevalence and deconstruction of ally report three trends in U.S. magazine ads
subtle racial imagery are intertwined and form from the mid-1940s to the mid-1980s: (1) the
the dual objectives for the subsequently percentage of ads with Blacks increased
discussed empirical study. Specifically, rapidly from meaningfully less than the
dimensional qualitative research (DQR) incidence of Blacks in the general population
(Cohen, 1999; Shabbir, 2011) is used to to slightly more than the incidence of Blacks
assess (1) subtle racial imagery, and (2) in the general population (e.g., Stevenson,
sophisticated associative but neutral appeals 1992a, 1992b; Humphrey and Schuman,
that can mask negative stereotypes (Coates, 1984; Kassarjian, 1969), (2) Blacks were
Subtle Racist Imagery in Ads
settings, and (2) they offer little guidance to Foxworth, 1994), extant research methods are
ad designers or regulators because they ill suited for identifying ads with subtle racial
pertain to the corpus of ads. bias. For example, these methods are
The first limitation implies that if the insensitive to subtle racial imagery masked by
U.S.-based censuses that dominates academic the fusion of non-racial content with racial
journals contain idiosyncratic findings elements.
(Taylor, 1997), then generalizing from them Visual masking implies that neutral
would be unwise; hence, studies embedded in appeals can conceal the often-subliminal
alternative socio-cultural contexts are needed manner in which people perceive messages. It
to broaden our understanding of racial follows that if the masking appeal was
imagery in contemporary ads. Despite the removed, then increased conscious processing
socio-cultural similarities between the US and would reveal the problematic content (Smith
the UK, important differences exist; for and Rogers, 1994). One goal of the
instance, UK ads tend to be less informative, subsequently discussed study is to determine
rely on a soft- rather than a hard-sell the prevalence of this masking phenomenon.
approach, and focus more on entertaining the Ideomotor theory suggests that primed
viewer (Nevett, 1992). A study grounded stereotypes automatically can evoke stereo-
within the UK context would help to ascertain type-consistent behavior (Bargh, Chen, and
the prevalence of overt or subtle racial Burrows, 1996; Dijksterhuis et al., 1998). The
imagery in advertising worldwide. principle of ideomotor action is exemplified
The second limitation, which implies a as “every representation of a movement
single ad cannot perpetuate stereotypes awakens in some degree the actual movement
reinforceable only by the combined effect of which is its object” (James, 1890, p.526).
all ads, is both more important and less Although the term ‘priming’ was not coined
obvious. As the depiction and incidence of until Lashley (1951), James was referring to
ethnic models/actors in ads are logically the priming effects of imagining or thinking
independent, mere censuses—which charac- about behavior.
terizes many of the US based studies—cannot Ideomotor theory implies that subtle racial
fully gauge subtle racial imagery in ads. imagery may be primed, at a supraliminal
These studies offered no testable criterion for level, with neutral components in ads; thus,
differentiating overt from subtle racial exposure to relevant situational cues could
imagery and could suggest only a few vague activate these representational structures and
rules of thumb, such as do not depict ethnic influence behavior (Bargh, Chen, and Bur-
models/actors in stereotypical job or social rows, 1996). Supraliminal primes are present-
settings. Given the lack of a testable criterion ed so weakly that people may become aware
for evaluating subtle racial imagery in ads, the of them through cognitive inquiry but remain
current study serves as a preliminary investi- unaware of their influence. Primes like
gation of subtle racial imagery in ads. stereotypical imagery will be more accessible
to targeted groups than to non-stereotyped
THEORETICAL FRAMEWORK groups due to a lower activation threshold in
Although several researchers have con- the former groups (Levy, 1996; Shih et al.,
ducted imagery-sensitive text-analysis-based 2002). One explanation for this phenomenon
studies (Bristor, Lee, and Hunt 1995), and is the heuristic function of stereotypes: to
other researchers have argued that subtle guide decision making under cognitively
racism has superseded blatant racism taxing circumstances (Bodenhausen and
(Coltrane and Messineo, 2000; Kern- Hamilton, 1993; Bodenhausen and Lichten-
Subtle Racist Imagery in Ads
stein, 1987; Gilbert and Hixon, 1991). product category. Thus, the following three
Racial imagery operates along a continu- research questions guide the current study:
um of viewer awareness, with overt images at RQ#1: What is the incidence of racist
one endpoint and subliminal images at the imagery in television ads?
other endpoint. Subtle racially biased images, RQ#2: What are the primary ad appeals that
identifiable through DQR-based ad decon- mask underlying racist imagery?
struction, lie between these two extremes in a RQ#3: What is the association between
preconscious awareness zone (Shabbir and product categories and overt or subtle
Thwaites, 2007). racial bias?
Ideomotor-behavioral priming activation
—which social psychologists generally accept RESEARCH APPROACH
—posits that a stereotype-activated attitude Content analysis is well suited for
(and associated behavior) often occurs assessing the prevalence of subtle imagery
unintentionally (Bargh, 1994). For instance, because “Meanings are transmitted covertly
students walked more slowly if primed with and indirectly, and accordingly, they are not
elderly stereotypes and acted more rudely if subjected to the audience’s scrutiny in the
primed for rudeness rather than politeness sense that they are not absorbed by the
(Bargh, Chen, and Burrows, 1996). Women audience in a cognitive and conscious
first exposed to gender-stereotypical ads manner” (Cohen-Eliya and Hammer, 2004,
scored lower on a math exam than women p.166). Hence, content analysis allows careful
first exposed to neutral ads (Davies et al., and holistic scrutiny of subtle ad images
2002). Positive stereotypes also have a (Bristor, Lee, and Hunt, 1995). Because
preconscious effect. Relative to unprimed contemporary ads often entail multiple and
students, students primed with the concept of simultaneously shifting layers of content, a
‘God’ gave more money to strangers (Shariff research tool is required that can deconstruct
and Norenzayan, 2007). In Europe, people each layer in a systematic and comprehensive
supraliminally primed for honesty were more manner.
likely to pay for public toilet usage (Schorn, DQR-based content analyses combine
2009). Thus, subtle racial images could teleological and deontological perspectives
activate—given the priming effect of subtle into a single mechanism for studying the
racial imagery—a passive perception- intrinsic and extrinsic psychological
behavior effect. dimensions of advertising (Shabbir and
Research Questions Thwaites, 2007). Indeed, such analyses can
The main focus of the current study is to identify traditionally determined manifest
determine the preponderance of ads with variables through constructed narratives or
subtle racial bias. Note that this bias may be profiles of ads that integrate assumptions
created by priming elements in ads, namely about latent phenomena. Because they are
appeals that mask underlying racial bias. “useful in adding objectivity to coder
Thus, racial imagery can be deconstructed by evaluation,” DQR-based content analyses are
analyzing the effect of removing masking ideal for identifying ad appeals that conceal
appeals. Concerns that ‘stereotypical negative imagery (Shabbir and Thwaites,
variables’ (Taylor and Stern, 1997) may 2007, p.81). For advertising scholars,
associate Black actors with low-involvement consumer groups, business ethicists, and
products (Bailey, 2006; Henderson and regulatory bodies, DQR-based content
Baldasty, 2003) suggest testing for analyses are ideal for studying subtle negative
differences in racially biased images by stereotypes in ads.
Subtle Racist Imagery in Ads
image from negative to positive or neutral. Humorous ads included any of three
This ad is subtly biased because subjectively humor forms: arousal-safety-based humor
removing the humor appeal would make the (i.e., amusing content that causes emotional
underlying racial imagery of the ‘foul- arousal), incongruity-based humor (i.e., any
smelling Black’ more apparent. The simple joke or pun requiring some viewer effort to
remedy: show both a Black and a White ‘solve’), or disparagement-based humor (i.e.,
golfer guilty of offensive body odor, thus ridicule, sarcasm, or fun directed at another
negating any stereotypical imagery. being) (Speck, 1991; Shabbir and Thwaites,
This example suggests how using the 2007). Ads contained a sexual appeal if they
BASIC IDS framework to isolate ad included “nudity, scantily dressed models of
components can help evaluators imagine the either gender, and any form of sexual
effect of removing one or more of those suggestiveness including the implicit or
components on perceptions of underlying explicit benefit of gaining attractiveness in
racial stereotypical images. Although this sexual or sensual ways through the use of the
approach precludes fixed criteria for racial item advertised” (Biswas, Olsen, Carlet, 1992,
stereotypes, the use of narratives permits a p.14). Ads contained a guilt-inducing appeal
more complete and integrated assessment of if they applied any of three guilt forms:
overall image. reactive guilt (i.e., response to overt act
violating one’s internalized standards for
RESEARCH DESIGN acceptable behavior), anticipatory guilt (i.e.,
First, the typologies for advertising consequences of violating one’s internalized
appeals, product types, and racially biased ads standards), or existential guilt (i.e., awareness
are discussed. Then, sampling, coder training, of one’s well-being relative to another’s well-
and reliability issues are addressed. A pre-test being) (Huhmann and Brotherton, 1997).
phase was conducted to (1) train coders in Threat-based appeals were assessed by
constructing narratives and to determine the isolating aversive stimuli (or threats), with
key appeal and product types, and (2) fear as a consequence. In contrast to fear, a
differentiate between ads containing (a) racial “threat is an appeal to fear, a communication
and non-racially biased imagery and (b) overt stimulus that attempts to evoke a fear
and subtle racial imagery. Consistent with response by showing some type of outcome
similar content analysis studies (e.g., Carlson that the audience (it is hoped) wants to avoid”
et al., 1993; Peterson, 2002; Shabbir et al., (LaTour and Herbert, 1996, p.45). Fear is
2007), the non-parametric χ2 test was used to more difficult to identify in a content analysis
assess statistical differences. because it is the idiosyncratic emotional
Coding Typologies response arising from a threat-based stimulus.
Ad Appeal Categories. The predominant Often, what people perceive in an ad as fear is
appeals found in the pre-test were humor, sex, actually the underlying threat stimulus.
guilt, threat, testimonial, and comparative. Testimonial ads contained at least one
Although other ad appeals exist, support for person—for example, a satisfied customer or
these six appeals includes seminal articles that well-known personality—who endorsed the
argue they are the most widely used (Biswas, advertised product. This endorsement can
Olsen, and Carlet, 1992; Huhmann and take numerous forms, ranging from personal
Brotherton, 1997; Pollay, 1985). In the main testimonials of product usage to voice-over
study, and consistent with Shabbir and narratives about the advertised product’s
Thwaites (2007), ads with multiple appeals utility. Comparative ads provided a “direct
were coded for their primary appeal. comparison between a promoted brand and
Subtle Racist Imagery in Ads
one or more of its dimensions/attributes” character that is not more easily identified by
(Goodwin and Etgar, 1980, p.187). Although removing a neutral appeal, and (3) subtle
advertisers use other appeals, only six of 74 racially biased ads, which contain an inferior
pre-test ads included none of these six image of a non-White character that is more
appeals. easily identified by removing a neutral appeal.
Product Type Categories. The FCB This typology is consistent with the need to
(Foote, Cone, and Belding) matrix is an assess both cognitive and emotional meaning
established planning tool that advertisers use when studying stereotypes in ads (Cohen-
to classify consumer involvement with Eliya and Hammer, 2004).
products (Ratchford, 1987). Under this two- Sample
dimensional matrix, high/think products are The research entailed two phases: a pilot
functional, high-purchase-risk goods like cars, study designed to evaluate the viability the
appliances and insurance; high/feel products approach adopted and a main study designed
are luxurious, high-purchase-risk goods like to evaluate a larger sample of UK television
cosmetics, jewelry, and fashion clothing; ads. For the pilot study, ads run on the three
low/think products are consumable, function- main terrestrial commercial channels were
al, cheap, and low-purchase-risk goods like recorded during five consecutive days.
staple foods, household products, and motor (Results of content analyses based on
oil; and low/feel products are small-luxury, consecutive-day sampling are more general-
low-purchase-risk goods like alcoholic bever- izable than results from non-consecutive-day
ages, chocolate, and cigarettes (Weinberger sampling (Choi, Lee, and Kim, 2005; Riffe,
and Spotts, 1989). Although newer planning Lacy, and Fico, 1998).) To avoid observation
frameworks exist (Belch and Belch, 1993), inflation, duplicate ads were removed. In
the FCB grid remains a popular product addition, seven ads that did not use one of the
classification scheme (Choi, Lee, and Kim, six predominant appeal types were discarded.
2005); hence, it was used to classify products Ultimately, 127 ads with at least one Black
by type. character were selected from a pool of 545
Racially Biased Ad Categories. The unique ads.
extant literature provides no tested criteria for For the main study, ads also were
differentiating overt from subtle racially recorded from the same three channels during
biased ads. Although guidelines exist for 42 consecutive late-Autumn days. A total of
causes of racially biased imagery in general— 2646 ads were recorded, of which 834
for example, objectification, trivialization, contained at least one Black actor. The 212
tokenism, aggressiveness, cross-sex roles, and duplicate ads were removed, leaving a final
passivity (Bristor, Lee, and Hunt, 1995; sample of 622 ads.
Coltrane and Messineo, 2000)—they do not Coder Training and Reliability
differentiate overt from subtly biased Two research assistants naïve about the
imagery. research questions coded the ads. They were
Pretest results confirmed the three- trained during eight sessions and both worked
category racial imagery scheme for on a previous DQR-based content analysis.
classifying ads: (1) non-racially biased ads, Training included explanations about the
which portray non-White characters in different ad appeals, product categories, types
ethically neutral roles and thereby do not infer of racially biased ads, and modality-based
any inferiority on the part of non-White narratives. After training, the assistants
actors; (2) overt racially biased ads, which practiced coding 38 ads excluded from
contain an inferior image of a non-White subsequent analyses. For most coding
Subtle Racist Imagery in Ads
diversity in ads because it ignores the appeals, and concomitantly subtle racial
characterization of ethnic actors. The imagery ranged from 67.6% for fear-based
pervasiveness of negatively biased imagery appeals to 85.5% for comparative appeals
dictates that advertisers depict minorities (χ2=15.805, df=1, p<0.001). For product cate-
more carefully. gory, the prevalence of total racial imagery
Of 425 ads identified as racially biased, ranged from 64.5% for low/feel products to
25.2% were classified as containing overt rac- 72.1% for low/think products. Overt racial
ial bias (n=107, χ2=104.009, df=1, p<0.001). imagery ranged from 23.3% for high/think
Coder more readily perceived an inferior products to 28.7% for low/feel products.
image for Black actors in the remaining Concomitantly subtle racial imagery ranged
74.8% (318 of 425) of racially biased ads from 76.7% for high/think products to 71.3%
once associated appeals within the ads were for low/feel products. Statistically, the type of
removed. Clearly, a far greater percentage of racial bias was unrelated to product category.
racially biased ads were subtly rather than -----------------
overtly bias (318 versus 107, χ2=104.755, Insert Table 3
df=1, p<0.001). -----------------
RQ#2 is ‘What are the primary ad appeals
that mask underlying racist imagery?’ The DISCUSSION
prevalence of appeal types across each Unbiasedness depends on similarity of
category of racial bias type reflects the portrayals across racial groups; hence, the
general prevalence of appeal types in the current DQR-based study reinforces that
sample. The most common appeal type in depiction frequency cannot reveal whether or
racially and non-racially biased ads are sexual not portrayals of minority groups in ads are
appeals, constituting 34.0% of non-racially unbiased. In fact, the results reported here
biased ads, 31.8% of all racially biased ads, echo previously reported findings, namely
32.7% of overtly biased ads, and 31.5% of that racial bias in ads has shifted from overt to
subtly biased ads. For subtly biased ads, subtle (Bristor, Lee, and Hunt, 1995; Entman
sexual appeals are significantly more pre- and Rojecki, 2000; Kern-Foxworth, 1994;
valent than humor appeals (χ2=10.864, df=1, Sweeney, 2005). However, the finding that
p<0.001). In contrast, guilt appeals appeared racially biased imagery is unrelated to product
least frequently, constituting 1.52% of non- category contradicts earlier studies. For
racially biased ads, 5.88% of all racially example, Asian-Americans appeared more
biased ads, 5.61% of overtly biased ads, and frequently in ads for products related to work
5.97% of subtly biased ads. For subtly biased and affluence, such as banks, retail outlets,
ads, the preponderance of guilt appeals and and telecommunications (Taylor and Stern,
comparative appeals (the second least 1997), and Blacks were (1) overrepresented in
prevalent appeal) did not differ significantly ads for fast food chains, music/films, and
(χ2=20.596, df=1, p<0.001). technological products, (2) equally represent-
RQ#3 is ‘What is the association between ed in ads for vacation destinations, leisure,
product categories and overt or subtle racial and groceries, and (3) underrepresented in ads
bias?’ Racial imagery as a percentage of total for the government and retail sectors
ads within each appeal type ranged from (Sudbury and Wilberforce, 2006). Indeed, the
62.3% for testimonials to 89.3% for guilt consistency observed across appeal and
appeals (χ2=17.695, df=1, p<0.001). Overt product types indicates the generic diffusion
racial imagery ranged from 32.4% for fear- of subtle racial imagery across all advertising
based appeals to 14.5% for comparative appeal and product categories, implying that
Subtle Racist Imagery in Ads
racially biased cues may be an unintended subtle racial bias in ads may have a
consequence of contemporary advertising preconscious effect, whereby society’s anti-
practice. discrimination agents are unable to monitor
Seemingly, DQR-based content analysis and evaluate it.
permits accurate assessment of racial imagery The high level of subtle and blatant racial
by allowing viewers to decode the subtle imagery in UK television ads has implications
nature of contemporary stereotypical images. for advertisers. First, it suggests that self-
In addition, the emergent finding of common regulation in general requires more robust
racially biased imagery in ads has important tools and techniques for ad clearance and that
teleological implications for society and the DQR-based content analysis provides one
advertisers. The lower incidences reported for such tool. The concomitant use of DQR-based
overt racial imagery, relative to subtle racial analysis and complementary techniques (e.g.
content, reinforces the need to avoid a focus semiotic analysis) by ad agencies can answer
on only the observable or manifest indications the call by Gowri (2004) for ethical
of racial content. Studies investigating only evaluations based on qualitative analysis.
overt types of racial imagery, or those Through more robust training and detection
inferring subtle racial content from incidence methods, self-regulation can once again
of overt imagery, tend to underestimate the resume its role as ‘soft law’ (Hondius, 1994)
subtle prevalence of racial imagery in and complement societal-control mechanisms
contemporary ads or human behavior in in a “user friendly and practitioner based
general (Coates, 2008). regulatory manner” (Boddewyn, 1989, p.24).
Although the DQR-based approach The results from our study complement
provides a useful diagnostic tool for isolating the recommendations of Bristor, Lee, and
negative ethnic imagery in ads, it alone Hunt (1995); because existing codes of
cannot ensure the elimination of subtle conduct are insufficient, advertisers should
racially biased ads. Instead, companies and adopt additional measures, such as hiring
public policy makers should view this tool more ‘minority creatives’ to design and
within the wider context of correction and develop ads. A report for the Institute of
prevention of racial imagery in ads. In Practitioners in Advertising (IPA) (2001)
essence, the DQR-based approach does not claimed “There is little data about ethnic
serve as a stand-alone measure against all minorities working in the marketing industry,
racial imagery; rather, it offers one workable perhaps this is a case for positive action…
method for clearing ads of unethical content. [and] an area for the IPC to investigate
Indeed, corrective measures at the creative further” (p.9). IPA president Stephen Wood-
design level of ad construction should be ford stated “There aren't enough people from
contextualized within the broader framework ethnic minorities in advertising…[so] we need
of regulation. to address this for both moral and pragmatic
Indeed, the perpetuation of stereotypical reasons” (Benady, 2003). Although some
imagery and public policy are linked directly. strides have been made, such as establishing
“When stereotypic words and images and an ethnic minority monitor, they are
culturally or racially biased standards appear, insufficient for industry-level cultural change.
they actually perpetuate ethnic and racial bias Codes of conduct alone cannot preclude
and inadvertently work against affirmative subtly biased ads. For example, the current
action and goals and policies forbidding codes for the Advertising Standard Authority
discrimination” (Pickens, Rao, and Roberts, (ASA) and the Institute of Public Relations
1977, p.6). As suggested by ideomotor theory, included specific references to racial offense,
Subtle Racist Imagery in Ads
but details about controlling subtle racial bias conventionally accepted 0.8 threshold. That
are minimal. Instead, the soft language said, future studies should consider appeal-
inherent to such codes tends to condone or specific deconstructions, which would allow
contextualize subtle racial bias in ads; for further deconstruction of testimonial appeals
example, the statement in the Committee of into sub-types identifiable by structure and
Advertising Practice’s code that “hairstyles or style.
hobbies lie at the ‘safer’ end of the spectrum” In addition, researchers could develop
(Committee of Advertising Practice, 2008, complementary methods for studying
p.26) almost invites advertisers to use subtle stereotypical imagery and providing an
stereotypes like dreadlocks for Blacks (Kern- integrated framework for exploring masking
Foxworth, 1994). Furthermore, codes can in ads. Semiotic analysis —facilitated by the
augment but not replace human judgments DQR approach—could delineate sub-
about ethical behavior (Hyman, Skipper, and components of racial imagery into the
Tansey, 1990). Thus, current codes of conduct ‘stereotypical or racial cues’ that consumers
do not, and no code of conduct ever could, use as heuristics for evaluating ads. They also
preclude subtly biased ads. could determine if subtle racial imagery in ads
The ASA often justifies ignoring follows the same structure among various
consumer complaints about problematic ads product categories, differs longitudinally or
that include humorous or other neutral seasonally, and differs by media (e.g.,
appeals, i.e., the advertiser intended no newspapers, Internet, billboards). A large-
offense and should not be blamed for scale study could determine which DQR
consumers’ misinterpretations. By identifying modalities contribute to particular forms of
the role of masking appeals in concealing subtle racial imagery.
racially biased imagery, the DQR-based Research on masking effects caused by
approach described here suggests that the the various ways Black images are organized
ASA should re-visit its position on this issue. and framed in ads may reveal the overall
effect of stereotypical imagery on consumer
LIMITATIONS AND FUTURE attitudes. DQR-based analyses preclude a
RESEARCH psychologically detailed explanation of the
The DQR-based study summarized here relationship between stereotypical imagery
only focused on television ads as a means for and masking because such analyses measure
perpetuating subtle racial bias. To reveal only manifest content and not underlying
caveats in the inadvertent use of soft language latent structures or relationships.
to condone or contextualize racial bias in ads,
a detailed analysis of ad industry codes of CONCLUSION
conduct may help (Wotruba, 1997). Such an Analogous to carbon dioxide—high
analysis could offer anecdotal evidence for an concentrations can be fatal yet its detection
industry-initiated effect on ad agencies and requires special instruments—the psychology,
may reveal limitations counterintuitive to self- sociology, and advertising literatures suggest
regulation. that subtle negative racial imagery in ads has
Another limitation was the a priori an insidious effect on consumers’ racially
selection of ad appeals. However, ads coded related attitudes. Mere censuses of minority
in the pre-test and pilot study confirmed the actors in ads cannot determine the represent-
viability of coding these appeals. Although ations of ethnic groups and the consequences
testimonial appeals are diverse, reliability of those representations. By uncovering layers
scores for each appeal examined exceeded the of meaning and deconstructing racial imagery
Subtle Racist Imagery in Ads
into its subcomponents, DQR-based content and Social Psychology 71(2), 230-244.
analysis can help advertisers, scholars, Barthel, D. (1988). Putting on appearances:
consumer groups, business ethicists, legal Gender and advertising. Temple University
experts, and regulators detect subtle racial Press, Philadelphia, PA.
bias. Because its proper application requires Belch, G. E. and Belch, M.A. (1993).
no special abilities, anyone can use DQR for Introduction to advertising and promotion:
this purpose. An integrated marketing communication
To counteract deceptive ads, corrective perspective. Richard D. Irwin, Inc.,
ads “can be a solution to some of the cases Homewood, IL.
identified by watchdog agencies such as the Benady, A. (2003). Minority retort in The
FTC, but the objective of these agencies Independent. Available at www.Independ-
should be toward prevention rather than cure” ent.co.uk/news/media/minority-retort-
(Aditya, 2001, p.749). Similarly, subtle 539533.html (accessed 5 July 2008).
negative stereotypes in ads are best addressed Berthon, P., Pitt, L. and DesAutels, P. (2011).
by eliminating them from ads rather than Unveiling videos: Consumer-generated ads
running problematic anti-stereotype ad as qualitative inquiry. Psychology &
campaigns (Murji, 2006). The DQR-based Marketing 28(10), 1044-1060.
study summarized here suggests the negative Biswas, A., Olsen, J. E. and Carlet, V. (1992).
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Subtle Racist Imagery in Ads
Table 1
U.S.-based Empirical Studies on the Racial Mix of Models/Actors in Ads for Adults
Table 2
Inter-coder Reliabilities
Table 3
Non-
Racially Signifi- Signifi-
Racially χ2 Overt Subtle χ2
Biased cance cance
Biased
Humor 86 34 22.6 <0.001 24 62 16.8 <0.001
Sexual 135 67 22.3 <0.001 35 100 30.6 <0.001
Guilt 25 3 17.3 <0.001 6 19 6.8 <0.050
Fear 34 11 11.8 <0.050 11 23 4.2 <0.050
Testimonial 76 46 7.4 <0.050 21 55 15.2 <0.001
Comparative 69 36 10.4 <0.010 10 59 34.8 <0.001
High/Think 103 53 16.0 <0.001 24 79 29.4 <0.001
High/Feel 106 42 27.7 <0.001 28 78 23.6 <0.001
Low/Think 101 39 27.5 <0.001 24 77 27.8 <0.050
Low/Feel 115 63 15.2 <0.001 33 82 22.0 <0.050
Total 425 197 107 318
26
Subtle Racist Imagery in Ads
Figure
manager/professional)
o to appear in ads with different settings (e.g., family, home, work, social)
27