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477471139.

xlsx

Audit Contract VDA 6.3-2010

Client: (z.B. management,person responsible for the product, person responsible for the auditprogramme)

Audited Party: (z.B. internal department, supplier)

Reason for Audit:

Audit Objective:

Audit Variant:
Internal Audit Potential Analysis
External Audit Special Audit
Audit Location:
Internal Audit external

Audit Team:
Lead Auditor: Process Specialist(s):
Auditors:

Audit Extent:
Prosesses: Products:
Manufacturing
Locations: Interfaces:

Outside Processes:

Audit Date
Desired Date: Shifts:
Auditperiod:

Date of Contract

Essential Documents (test/inspections regulations, contracts, important agreements, cost stipulations, etc.)

History (complaints, rejects, delivery performance, project status)

Remarks (background information)

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VDA 6.3-2010 Audit Report: Assessment of Quality Cabability


Supplier: Client: Date:
Supplier No.: Reason for contract: Contract No.:
Location:

Assess-ment
Process/Product index Achieved Classified Findings / requirements
Overall Process P2 bis P7 EG 60% Highlights
befor SOP ED 60%
after SOP EP nb
Product Group*
Product group 1 EPN nb
Product group 2 EPN nb
Product group 3 EPN nb
Product group 4 EPN nb
Product group 5 EPN nb Areas of improvement
* Values automaticly taken from Assessment Matrix
Classification scale: A: 90-100% (Q-cabable); B: >= 80-90% (conditionally Q-cabable); C: <80% (not Q-capable)
Audit history / Certificates
Audit Basis Date Carried out Result

Participants: Distribution to:

Timing for improvement plan:


For actions see 'Improvement program' and/or 'Immediate actions'

Lead Auditor Co-Auditor signed for Organisation


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477471139.xlsx

Explanations
Supplier: Client: Date:

The improvement program was discussed in the final meeting on site and handed over as a draft.. The audited Organisaion is asked to define sustainable corrective actions for the identified weak points and to
implement them rapidly.
We point out that within the audit the processes only can be checked randomly. Other weak points and / or potentials for imprevement may be possible.
It is the responsibility of the audited parties to expand the investigation and necessary measures to similar areas / issues.

Participants: Auditor:

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477471139.xlsx

VDA 6.3-2010 Audit Report: Assessment of Quality Cabability


Supplier: Client: Date:
Assessment Elements / Process Stages Assessment after Process Analysis (mean value, process stage E 1 - n) and
generic baseline
Target Target
Minimum requirement 80 90 Minimum requirement 80 90
per assessment element per assessment element

60 70 80 90 100 60 70 80 90 100
Erfüllungsgrad Erfüllungsgrad
Assignment to
Assessment elements / pre-
Assessment elements / pre
Product group Process stages audit actual Process stages audit actual
Process input
Project Management
P2 60.0% EU 1 nb
Planning Product/Process Process sequence
P3 nb EU 2 nb
Carrying out Personnel support
Product/Process
P4 nb EU 3 nb
Supplier Management Material resources
Produktgruppe 1
Produktgruppe 2
Produktgruppe 3
Produktgruppe 4
Produktgruppe 5

P5 nb EU 4 nb
Prozess Analysis Proces effectiveness level
P6 nb EU 5 nb
Customer Satisfaction Process result
P7 nb EU 6 nb
Transport / parts handling
Process Name 1 E1 nb / storage EU 7 nb

Process Name 2 E2 nb Generic Baseline

Process Name 3 E3 nb Process responsiblity PR nb

Process Name 4 E4 nb Target orientation TO nb

Process Name 5 E5 nb Communication CO 60.0%

Process Name 6 E6 nb Risk orientation RI 60.0%

Process Name 7 E7 nb

Process Name 8 E8 nb Overall Compliance EG 60.0%

Process Name 9 E9 nb Befor SOP ED 60.0%

Process Name 10 E 10 nb After SOP EP nb

Comment: Please input values Pre-Audit yourself


Values of actual audit will be automaticly entered

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VDA 6.3-2010 Assessment Matrix including Product Groups Notes:

Supplier: Client: Date: Generic Baseline


A Development
P 2 Project Management Entry: only following values are allowed Achivement level % G1 G2 G3 G4
nb not assessed
2.1 2.2* 2.3 2.4 2.5* 2.6 2.7* 10 Requirements fully satisfied PR TO CO RI
8 Requirements mainly satisfied
nb 6 nb nb nb nb nb
6 Requirements partly satisfied
4 Requirements inadequately satisfied EPM 60% nb nb 6 6 Note: Entry "n.b." = Question not answered
0 Requirements not satisfied

P 3 Planning Product/Process Development Note: Entry "n.a." = Question not applicable


Product Process
3.1 3.2* 3.3 3.4 3.5 3.1 3.2* 3.3 3.4 3.5

nb nb nb nb nb EPdP nb nb nb nb nb nb EPzP nb E PP nb nb nb nb nb 3.1.

nb Green fields for entering


P 4 Carrying out Product/Process Development Blue writing -> example entry
Product Process
4.1 4.2 4.3 4.4 4.5* 4.6 4.7 4.8 4.9 4.1 4.2 4.3 4.4 4.5* 4.6 4.7 4.8 4.9

nb nb nb nb nb nb nb nb nb EPdR nb nb nb nb nb nb nb nb nb nb EPzR nb EPR nb nb nb nb nb nb nb nb nb

Automatic Calculation of the


B Full Production grey, blue, yellow and red fields
5.1* 5.2 5.3 5.4* 5.5* 5.6 5.7

P 5 Supplier Management nb nb nb nb nb nb nb ELM nb nb nb nb nb

P 6 Process Analysis Serial Production

1 Process Input 2 Work Content / Process Sequences 3 Personnel Support 4 Material Ressources 5 Process Effectiveness Level 6 Process Result / Output
7 Transport and Part Handling Generic Baseline

6.1.1* 6.1.2 6.1.3 6.1.4 6.1.5 6.2.1* 6.2.2 6.2.3* 6.2.4* 6.2.5 6.2.6 6.3.1 6.3.2* 6.3.3 6.4.1 6.4.2* 6.4.3 6.4.4 6.5.1 6.5.2 6.5.3* 6.5.4* 6.6.1* 6.6.2 6.6.3 6.6.4 6.1.2 6.1.3 6.1.4 6.2.5 6.2.6 6.4.4 6.6.2 6.6.3 G1 G2 G3 G4
Process step 1: Process Name 1 PR TO CO RI
nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb E1 nb nb nb nb nb nb nb nb nb nb nb nb nb
Process step 2: Process Name 2
nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb E2 nb nb nb nb nb nb nb nb nb nb nb nb nb
Process step 3: Process Name 3
nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb E3 nb nb nb nb nb nb nb nb nb nb nb nb nb
Process step 4: Process Name 4
nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb E4 nb nb nb nb nb nb nb nb nb nb nb nb nb Reasons for downgrading
Process step 5: Process Name 5
nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb E5 nb nb nb nb nb nb nb nb nb nb nb nb nb Down-grading from A to B despite an
Process step 6: Process Name 6 achievement level of EG>= 90%
nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb E6 nb nb nb nb nb nb nb nb nb nb nb nb nb > At least one process elements P2-P7 or
process stage E1-En assessed <80 %.
Process step 7: Process Name 7
nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb E7 nb nb nb nb nb nb nb nb nb nb nb nb nb
> Level of achievement of the sub-elements of
Process step 8: Process Name 8 P6 (EU1-EU7) assessed <80 %.
nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb E8 nb nb nb nb nb nb nb nb nb nb nb nb nb

Farbcode
Process step 9: Process Name 9 > At least one *-question awarded with 4
E9 points.
nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb
Process step 10: Process Name 10 > At least one question from process audit
E10 awarded with 0 points.
nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb
> Assessments from generic baseline assessed
Assessment of Subelements of the Process analysis (mean value step 1 - n)
<70 %.
1.1 1.2 1.3 1.4 1.5 2.1 2.2 2.3 2.4 2.5 2.6 3.1 3.2 3.3 4.1 4.2 4.3 4.4 5.1 5.2 5.3 5.4 6.1 6.2 6.3 6.4 6.1.2 6.1.3 6.1.4 6.2.5 6.2.6 6.4.4 6.6.2 6.6.3
nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb EPG nb nb nb nb nb nb nb nb nb

EU1 nb EU2 nb EU3 nb EU4 nb EU5 nb EU6 nb Transport, Part Handling EU7 nb for down-grading to C despite an achievement
G1 G2 G3 G4 level of ≥ 80 %
7.1* 7.2 7.3* 7.4 7.5 7.6 PR TO CO RI > At least one process elements P2-P7 or
P 7 Customer Support / Customer Satisfaction / Services nb nb nb nb nb nb EK nb nb nb nb nb
process stage E1-En assessed <70 %.

Farbcode
Achivement level [%] for PR TO Co RI > Level of achievement of the sub-elements of
P6 (EU1-EU7) assessed <70 %.
Achivement level EPG by Product Groups Element P6[%] (mean value Ex-En)
Overall Achivement Level EPN [%] by Generic Baseline nb nb 60% 60%
Product group 1 Product group 2 Product group 3 Product group 4 Product group 5 Product Groups > At least one *-question awarded with 0
Product Group points.
Process Steps Product EPN [%] Classification
Group
EPGN [%] Overall Achivement Level EG [%]:
nb
Classi- Achivement Description of
Classified fication Level EG[%] Classification
nb
Achivement Level Classification A EG > 90 Quality cabable
ED [%] 60% nb
60%
before SOP (Part A) 80 ≥ EG ≥ 90 Conditionally quality-
B
capable
nb
EG < 80 Not
C
quality-capable
after SOP (Part B) EP [%] nb nb Classification results (A, B, C) must be entered manually, by taking into
account the downgrading rule!

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477471139.xlsx

Questionaire VDA 6.3-2010 Date:


Supplier:
Client:

Question
Pos.

Quest
Nr. Points Comments / Assesment Remarks
A Development
P 2 Project Management
2.1 Is the project organisation (project management)
established and are tasks & authorities specified for the nb
team leader and team members?
###
2.2* Are the resources required for the project
development planned and available and are all changes 6
displayed?
2.3 Is there a project plan and has this been agreed with
the customer? nb
2.4 Is change management in the project ensured by the
project organisation? nb
2.5* Are the responsible personnel within the organisation
and in the customer's company involved in the change nb
control system?
2.6 Is there a QM plan for the project? Is this implemented
and monitored regularly for compliance? nb

2.7* Is there an established escalation process and is this


implemented effectively? nb

P 3 Planning Product/Process Development


Product
3.1 Are the product-specific requirements laid down?
nb
3.2* Has manufacturing feasibility been assessed in a cross-
functional manner, based on the requirements which
have been determined for product & process? nb

3.3 Are there plans for the product and process


development? nb
3.4 Have the necessary resources been taken into account
for the product and process development? nb

3.5 Is QM planning arranged for sourcing bought-in


products and services? nb
Process
3.1 Are the process-specific requirements laid down?
nb
3.2* Has manufacturing feasibility been assessed in a cross-
functional manner, based on the requirements which
have been determined for product & process? nb

3.3 Are there plans for the product and process


development? nb
3.4 Have the necessary resources been taken into account
for the product and process development? nb

3.5 Is QM planning arranged for sourcing bought-in


products and services? nb

P 4 Carrying out Product/Process Development


Product

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Questionaire VDA 6.3-2010 Date:


Supplier:
Client:

Question
Pos.

Quest
Nr. Points Comments / Assesment Remarks
4.1 Have the Product FMEA / Process FMEA been drawn
up? Are they up-dated as the project progresses and
are corrective actions laid down? nb

4.2 Are the stipulations arising from the plans for product
and process development put into effect? nb

4.3 Are the personnel resources in place and qualified?


nb
4.4 Is the infrastructure in place and appropriate? nb
4.5* Based on the requirements, are the necessary evidence
and releases available for the various phases? nb

4.8 Are the planning activities associated with sourcing


outside products and services implemented effectively? nb

4.9 Is the transfer of the project to production controlled in


order to secure the product launch? nb
Process
4.1 Have the Product FMEA / Process FMEA been drawn
up? Are they up-dated as the project progresses and
are corrective actions laid down? nb

4.2 Are the stipulations arising from the plans for product
and process development put into effect?
nb

4.3 Are the personnel resources in place and qualified?


nb
4.4 Is the infrastructure in place and appropriate? nb
4.5* Based on the requirements, are the necessary evidence
and releases available for the various phases? nb

4.6 Are the productions control plans used for the various
phases and are production, test and inspection nb
documents derived from them?
4.7 Has a pre-production run been carried out under serial
production conditions to obtain production approval / nb
release?
4.8 Are the planning activities associated with sourcing
outside products and services implemented effectively? nb

4.9 Is the transfer of the project to production controlled in


order to secure the product launch? nb

B Full Production
P 5 Supplier Management
5.1* Are only approved/released and quality-capable
suppliers selected? nb
5.2 Are the customer's requirements taken into account in
the supply chain? nb
5.3 Have target agreements for delivery performance been
agreed with suppliers and put into operation? nb

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Questionaire VDA 6.3-2010 Date:


Supplier:
Client:

Question
Pos.

Quest
Nr. Points Comments / Assesment Remarks
5.4* Are the necessary approvals/releases available for the
out-sourced products and services? nb

5.5* Is the quality of the out-sourced products and services


ensured? nb
5.6 Are incoming goods stored appropriately? nb
5.7 Are personnel qualified for the various tasks and are
responsibilities defined? nb

P 6 Process Analysis Serial Production


Process step 1: Process Name 1
1 Process Input
6.1.1* Has the project been transferred from development to
serial production? nb
6.1.2 Are the necessary quantities / production batch sizes of
incoming materials available at the right time and at
the right place (stores; work-station)? nb

6.1.3 Are incoming materials stored appropriately and are


transport facilities / packing arrangements suitable for
the special characteristics of the incoming materials? nb

6.1.4 Are the necessary identifications / records / approvals


available and allocated appropriately to the incoming nb
materials?
6.1.5 Are changes to the product or process in the course of
serial production tracked and documented? nb

2 Work Content / Process Sequences


6.2.1* Are all the relevant details listed in the production and
test/inspection documents, based on the production nb
control plan?
6.2.2 Are production operations checked / approved and are
setting data logged? nb
6.2.3* Can the customer's specific product requirements be
satisfied with the production facilities used? nb
6.2.4* Are significant characteristics controlled in production?
nb
6.2.5 Are scrap, rework and setting parts kept separate and
identified? nb
6.2.6 Is the flow of materials and parts secured against
mixing / wrong items? nb
3 Personnel Support
6.3.1 Are operators given responsibility and authority to
monitor the quality of product and process? nb
6.3.2* Are the operators able to carry out their allotted tasks
and are their qualifications kept up-to-date? nb

6.3.3 Is there a personnel employment plan? nb


4 Material Ressources
6.4.1 How are the maintenance and overhaul of production
facilities / tools controlled? nb

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477471139.xlsx

Questionaire VDA 6.3-2010 Date:


Supplier:
Client:

Question
Pos.

Quest
Nr. Points Comments / Assesment Remarks
6.4.2* Can the quality requirements be monitored effectively
with the test, inspection and measurement facilities nb
employed?
6.4.3 Are the work-stations and test/inspection areas
suitable for requirements? nb
6.4.4 Are tools, equipment and test/inspection facilities
stored correctly? nb
5 Process Effectiveness Level
6.5.1 Are target requirements set for product and process?
nb
6.5.2 Are quality and process data logged in such a way that
they can be assessed? nb
6.5.3* In the case of deviations from product and process
requirements, are the causes analysed and the
corrective actions checked for effectiveness? nb

6.5.4* Are processes and products audited regularly? nb


6 Process Result / Output
6.6.1* Are the customer's requirements met in terms of
product and process? nb
6.6.2 Are quantities / production batch sizes aligned with
requirements and are they forwarded to the next nb
process stage in a targeted manner?
6.6.3 Are products / components stored in an appropriate
manner and are transport facilities / packing
arrangements suitable for the special characteristics of
the products / components? nb

6.6.4 Are the necessary records / releases carried out and


stored appropriately? nb

Process step 2:
Process Name 2
1 Process Input
6.1.1* Has the project been transferred from development to
serial production? nb
6.1.2 Are the necessary quantities / production batch sizes of
incoming materials available at the right time and at nb
the right place (stores; work-station)?
6.1.3 Are incoming materials stored appropriately and are
transport facilities / packing arrangements suitable for
the special characteristics of the incoming materials? nb

6.1.4 Are the necessary identifications / records / approvals


available and allocated appropriately to the incoming nb
materials?
6.1.5 Are changes to the product or process in the course of
serial production tracked and documented? nb

2 Work Content / Process Sequences


6.2.1* Are all the relevant details listed in the production and
test/inspection documents, based on the production nb
control plan?
6.2.2 Are production operations checked / approved and are
setting data logged? nb

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477471139.xlsx

Questionaire VDA 6.3-2010 Date:


Supplier:
Client:

Question
Pos.

Quest
Nr. Points Comments / Assesment Remarks
6.2.3* Can the customer's specific product requirements be
satisfied with the production facilities used? nb
6.2.4* Are significant characteristics controlled in production?
nb
6.2.5 Are scrap, rework and setting parts kept separate and
identified? nb
6.2.6 Is the flow of materials and parts secured against
mixing / wrong items? nb
3 Personnel Support
6.3.1 Are operators given responsibility and authority to
monitor the quality of product and process? nb
6.3.2* Are the operators able to carry out their allotted tasks
and are their qualifications kept up-to-date? nb

6.3.3 Is there a personnel employment plan? nb


4 Material Ressources
6.4.1 How are the maintenance and overhaul of production
facilities / tools controlled? nb
6.4.2* Can the quality requirements be monitored effectively
with the test, inspection and measurement facilities nb
employed?
6.4.3 Are the work-stations and test/inspection areas
suitable for requirements? nb
6.4.4 Are tools, equipment and test/inspection facilities
stored correctly? nb
5 Process Effectiveness Level
6.5.1 Are target requirements set for product and process?
nb
6.5.2 Are quality and process data logged in such a way that
they can be assessed? nb
6.5.3* In the case of deviations from product and process
requirements, are the causes analysed and the
corrective actions checked for effectiveness? nb

6.5.4* Are processes and products audited regularly? nb


6 Process Result / Output
6.6.1* Are the customer's requirements met in terms of
product and process? nb
6.6.2 Are quantities / production batch sizes aligned with
requirements and are they forwarded to the next nb
process stage in a targeted manner?
6.6.3 Are products / components stored in an appropriate
manner and are transport facilities / packing
arrangements suitable for the special characteristics of nb
the products / components?

6.6.4 Are the necessary records / releases carried out and


stored appropriately? nb

Process step 3:
Process Name 3
1 Process Input
6.1.1* Has the project been transferred from development to
serial production? nb

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477471139.xlsx

Questionaire VDA 6.3-2010 Date:


Supplier:
Client:

Question
Pos.

Quest
Nr. Points Comments / Assesment Remarks
6.1.2 Are the necessary quantities / production batch sizes of
incoming materials available at the right time and at nb
the right place (stores; work-station)?
6.1.3 Are incoming materials stored appropriately and are
transport facilities / packing arrangements suitable for
the special characteristics of the incoming materials? nb

6.1.4 Are the necessary identifications / records / approvals


available and allocated appropriately to the incoming nb
materials?
6.1.5 Are changes to the product or process in the course of
serial production tracked and documented? nb

2 Work Content / Process Sequences


6.2.1* Are all the relevant details listed in the production and
test/inspection documents, based on the production nb
control plan?
6.2.2 Are production operations checked / approved and are
setting data logged? nb
6.2.3* Can the customer's specific product requirements be
satisfied with the production facilities used? nb
6.2.4* Are significant characteristics controlled in production?
nb
6.2.5 Are scrap, rework and setting parts kept separate and
identified? nb
6.2.6 Is the flow of materials and parts secured against
mixing / wrong items? nb
3 Personnel Support
6.3.1 Are operators given responsibility and authority to
monitor the quality of product and process? nb
6.3.2* Are the operators able to carry out their allotted tasks
and are their qualifications kept up-to-date? nb

6.3.3 Is there a personnel employment plan? nb


4 Material Ressources
6.4.1 How are the maintenance and overhaul of production
facilities / tools controlled? nb
6.4.2* Can the quality requirements be monitored effectively
with the test, inspection and measurement facilities nb
employed?
6.4.3 Are the work-stations and test/inspection areas
suitable for requirements? nb
6.4.4 Are tools, equipment and test/inspection facilities
stored correctly? nb
5 Process Effectiveness Level
6.5.1 Are target requirements set for product and process?
nb
6.5.2 Are quality and process data logged in such a way that
they can be assessed? nb
6.5.3* In the case of deviations from product and process
requirements, are the causes analysed and the
corrective actions checked for effectiveness? nb

6.5.4* Are processes and products audited regularly? nb


6 Process Result / Output

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477471139.xlsx

Questionaire VDA 6.3-2010 Date:


Supplier:
Client:

Question
Pos.

Quest
Nr. Points Comments / Assesment Remarks
6.6.1* Are the customer's requirements met in terms of
product and process? nb
6.6.2 Are quantities / production batch sizes aligned with
requirements and are they forwarded to the next nb
process stage in a targeted manner?
6.6.3 Are products / components stored in an appropriate
manner and are transport facilities / packing
arrangements suitable for the special characteristics of nb
the products / components?

6.6.4 Are the necessary records / releases carried out and


stored appropriately? nb

Process step 4:
Process Name 4
1 Process Input
6.1.1* Has the project been transferred from development to
serial production? nb
6.1.2 Are the necessary quantities / production batch sizes of
incoming materials available at the right time and at nb
the right place (stores; work-station)?
6.1.3 Are incoming materials stored appropriately and are
transport facilities / packing arrangements suitable for
the special characteristics of the incoming materials? nb

6.1.4 Are the necessary identifications / records / approvals


available and allocated appropriately to the incoming nb
materials?
6.1.5 Are changes to the product or process in the course of
serial production tracked and documented? nb

2 Work Content / Process Sequences


6.2.1* Are all the relevant details listed in the production and
test/inspection documents, based on the production nb
control plan?
6.2.2 Are production operations checked / approved and are
setting data logged? nb
6.2.3* Can the customer's specific product requirements be
satisfied with the production facilities used? nb
6.2.4* Are significant characteristics controlled in production?
nb
6.2.5 Are scrap, rework and setting parts kept separate and
identified? nb
6.2.6 Is the flow of materials and parts secured against
mixing / wrong items? nb
3 Personnel Support
6.3.1 Are operators given responsibility and authority to
monitor the quality of product and process? nb
6.3.2* Are the operators able to carry out their allotted tasks
and are their qualifications kept up-to-date? nb

6.3.3 Is there a personnel employment plan? nb


4 Material Ressources
6.4.1 How are the maintenance and overhaul of production
facilities / tools controlled? nb

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477471139.xlsx

Questionaire VDA 6.3-2010 Date:


Supplier:
Client:

Question
Pos.

Quest
Nr. Points Comments / Assesment Remarks
6.4.2* Can the quality requirements be monitored effectively
with the test, inspection and measurement facilities nb
employed?
6.4.3 Are the work-stations and test/inspection areas
suitable for requirements? nb
6.4.4 Are tools, equipment and test/inspection facilities
stored correctly? nb
5 Process Effectiveness Level
6.5.1 Are target requirements set for product and process?
nb
6.5.2 Are quality and process data logged in such a way that
they can be assessed? nb
6.5.3* In the case of deviations from product and process
requirements, are the causes analysed and the
corrective actions checked for effectiveness? nb

6.5.4* Are processes and products audited regularly? nb


6 Process Result / Output
6.6.1* Are the customer's requirements met in terms of
product and process? nb
6.6.2 Are quantities / production batch sizes aligned with
requirements and are they forwarded to the next nb
process stage in a targeted manner?
6.6.3 Are products / components stored in an appropriate
manner and are transport facilities / packing
arrangements suitable for the special characteristics of nb
the products / components?

6.6.4 Are the necessary records / releases carried out and


stored appropriately? nb

Process step 5:
Process Name 5
1 Process Input
6.1.1* Has the project been transferred from development to
serial production? nb
6.1.2 Are the necessary quantities / production batch sizes of
incoming materials available at the right time and at nb
the right place (stores; work-station)?
6.1.3 Are incoming materials stored appropriately and are
transport facilities / packing arrangements suitable for
the special characteristics of the incoming materials? nb

6.1.4 Are the necessary identifications / records / approvals


available and allocated appropriately to the incoming nb
materials?
6.1.5 Are changes to the product or process in the course of
serial production tracked and documented? nb

2 Work Content / Process Sequences


6.2.1* Are all the relevant details listed in the production and
test/inspection documents, based on the production nb
control plan?
6.2.2 Are production operations checked / approved and are
setting data logged? nb
6.2.3* Can the customer's specific product requirements be
satisfied with the production facilities used? nb

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477471139.xlsx

Questionaire VDA 6.3-2010 Date:


Supplier:
Client:

Question
Pos.

Quest
Nr. Points Comments / Assesment Remarks
6.2.4* Are significant characteristics controlled in production?
nb
6.2.5 Are scrap, rework and setting parts kept separate and
identified? nb
6.2.6 Is the flow of materials and parts secured against
mixing / wrong items? nb
3 Personnel Support
6.3.1 Are operators given responsibility and authority to
monitor the quality of product and process? nb
6.3.2* Are the operators able to carry out their allotted tasks
and are their qualifications kept up-to-date? nb

6.3.3 Is there a personnel employment plan? nb


4 Material Ressources
6.4.1 How are the maintenance and overhaul of production
facilities / tools controlled? nb
6.4.2* Can the quality requirements be monitored effectively
with the test, inspection and measurement facilities nb
employed?
6.4.3 Are the work-stations and test/inspection areas
suitable for requirements? nb
6.4.4 Are tools, equipment and test/inspection facilities
stored correctly? nb
5 Process Effectiveness Level
6.5.1 Are target requirements set for product and process?
nb
6.5.2 Are quality and process data logged in such a way that
they can be assessed? nb
6.5.3* In the case of deviations from product and process
requirements, are the causes analysed and the
corrective actions checked for effectiveness? nb

6.5.4* Are processes and products audited regularly? nb


6 Process Result / Output
6.6.1* Are the customer's requirements met in terms of
product and process? nb
6.6.2 Are quantities / production batch sizes aligned with
requirements and are they forwarded to the next nb
process stage in a targeted manner?
6.6.3 Are products / components stored in an appropriate
manner and are transport facilities / packing
arrangements suitable for the special characteristics of nb
the products / components?

6.6.4 Are the necessary records / releases carried out and


stored appropriately? nb

Process step 6:
Process Name 6
1 Process Input
6.1.1* Has the project been transferred from development to
serial production? nb
6.1.2 Are the necessary quantities / production batch sizes of
incoming materials available at the right time and at nb
the right place (stores; work-station)?

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477471139.xlsx

Questionaire VDA 6.3-2010 Date:


Supplier:
Client:

Question
Pos.

Quest
Nr. Points Comments / Assesment Remarks
6.1.3 Are incoming materials stored appropriately and are
transport facilities / packing arrangements suitable for
the special characteristics of the incoming materials? nb

6.1.4 Are the necessary identifications / records / approvals


available and allocated appropriately to the incoming nb
materials?
6.1.5 Are changes to the product or process in the course of
serial production tracked and documented? nb

2 Work Content / Process Sequences


6.2.1* Are all the relevant details listed in the production and
test/inspection documents, based on the production nb
control plan?
6.2.2 Are production operations checked / approved and are
setting data logged? nb
6.2.3* Can the customer's specific product requirements be
satisfied with the production facilities used? nb
6.2.4* Are significant characteristics controlled in production?
nb
6.2.5 Are scrap, rework and setting parts kept separate and
identified? nb
6.2.6 Is the flow of materials and parts secured against
mixing / wrong items? nb
3 Personnel Support
6.3.1 Are operators given responsibility and authority to
monitor the quality of product and process? nb
6.3.2* Are the operators able to carry out their allotted tasks
and are their qualifications kept up-to-date? nb

6.3.3 Is there a personnel employment plan? nb


4 Material Ressources
6.4.1 How are the maintenance and overhaul of production
facilities / tools controlled? nb
6.4.2* Can the quality requirements be monitored effectively
with the test, inspection and measurement facilities nb
employed?
6.4.3 Are the work-stations and test/inspection areas
suitable for requirements? nb
6.4.4 Are tools, equipment and test/inspection facilities
stored correctly? nb
5 Process Effectiveness Level
6.5.1 Are target requirements set for product and process?
nb
6.5.2 Are quality and process data logged in such a way that
they can be assessed? nb
6.5.3* In the case of deviations from product and process
requirements, are the causes analysed and the
corrective actions checked for effectiveness? nb

6.5.4* Are processes and products audited regularly? nb


6 Process Result / Output
6.6.1* Are the customer's requirements met in terms of
product and process? nb

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477471139.xlsx

Questionaire VDA 6.3-2010 Date:


Supplier:
Client:

Question
Pos.

Quest
Nr. Points Comments / Assesment Remarks
6.6.2 Are quantities / production batch sizes aligned with
requirements and are they forwarded to the next nb
process stage in a targeted manner?
6.6.3 Are products / components stored in an appropriate
manner and are transport facilities / packing
arrangements suitable for the special characteristics of nb
the products / components?

6.6.4 Are the necessary records / releases carried out and


stored appropriately? nb

Process step 7:
Process Name 7
1 Process Input
6.1.1* Has the project been transferred from development to
serial production? nb
6.1.2 Are the necessary quantities / production batch sizes of
incoming materials available at the right time and at nb
the right place (stores; work-station)?
6.1.3 Are incoming materials stored appropriately and are
transport facilities / packing arrangements suitable for
the special characteristics of the incoming materials? nb

6.1.4 Are the necessary identifications / records / approvals


available and allocated appropriately to the incoming nb
materials?
6.1.5 Are changes to the product or process in the course of
serial production tracked and documented? nb

2 Work Content / Process Sequences


6.2.1* Are all the relevant details listed in the production and
test/inspection documents, based on the production nb
control plan?
6.2.2 Are production operations checked / approved and are
setting data logged? nb
6.2.3* Can the customer's specific product requirements be
satisfied with the production facilities used? nb
6.2.4* Are significant characteristics controlled in production?
nb
6.2.5 Are scrap, rework and setting parts kept separate and
identified? nb
6.2.6 Is the flow of materials and parts secured against
mixing / wrong items? nb
3 Personnel Support
6.3.1 Are operators given responsibility and authority to
monitor the quality of product and process? nb
6.3.2* Are the operators able to carry out their allotted tasks
and are their qualifications kept up-to-date? nb

6.3.3 Is there a personnel employment plan? nb


4 Material Ressources
6.4.1 How are the maintenance and overhaul of production
facilities / tools controlled? nb
6.4.2* Can the quality requirements be monitored effectively
with the test, inspection and measurement facilities nb
employed?

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477471139.xlsx

Questionaire VDA 6.3-2010 Date:


Supplier:
Client:

Question
Pos.

Quest
Nr. Points Comments / Assesment Remarks
6.4.3 Are the work-stations and test/inspection areas
suitable for requirements? nb
6.4.4 Are tools, equipment and test/inspection facilities
stored correctly? nb
5 Process Effectiveness Level
6.5.1 Are target requirements set for product and process?
nb
6.5.2 Are quality and process data logged in such a way that
they can be assessed? nb
6.5.3* In the case of deviations from product and process
requirements, are the causes analysed and the
corrective actions checked for effectiveness? nb

6.5.4* Are processes and products audited regularly? nb


6 Process Result / Output
6.6.1* Are the customer's requirements met in terms of
product and process? nb
6.6.2 Are quantities / production batch sizes aligned with
requirements and are they forwarded to the next nb
process stage in a targeted manner?
6.6.3 Are products / components stored in an appropriate
manner and are transport facilities / packing
arrangements suitable for the special characteristics of nb
the products / components?

6.6.4 Are the necessary records / releases carried out and


stored appropriately? nb

Process step 8:
Process Name 8
1 Process Input
6.1.1* Has the project been transferred from development to
serial production? nb
6.1.2 Are the necessary quantities / production batch sizes of
incoming materials available at the right time and at nb
the right place (stores; work-station)?
6.1.3 Are incoming materials stored appropriately and are
transport facilities / packing arrangements suitable for
the special characteristics of the incoming materials? nb

6.1.4 Are the necessary identifications / records / approvals


available and allocated appropriately to the incoming nb
materials?
6.1.5 Are changes to the product or process in the course of
serial production tracked and documented? nb

2 Work Content / Process Sequences


6.2.1* Are all the relevant details listed in the production and
test/inspection documents, based on the production nb
control plan?
6.2.2 Are production operations checked / approved and are
setting data logged? nb
6.2.3* Can the customer's specific product requirements be
satisfied with the production facilities used? nb
6.2.4* Are significant characteristics controlled in production?
nb

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477471139.xlsx

Questionaire VDA 6.3-2010 Date:


Supplier:
Client:

Question
Pos.

Quest
Nr. Points Comments / Assesment Remarks
6.2.5 Are scrap, rework and setting parts kept separate and
identified? nb
6.2.6 Is the flow of materials and parts secured against
mixing / wrong items? nb
3 Personnel Support
6.3.1 Are operators given responsibility and authority to
monitor the quality of product and process? nb
6.3.2* Are the operators able to carry out their allotted tasks
and are their qualifications kept up-to-date? nb

6.3.3 Is there a personnel employment plan? nb


4 Material Ressources
6.4.1 How are the maintenance and overhaul of production
facilities / tools controlled? nb
6.4.2* Can the quality requirements be monitored effectively
with the test, inspection and measurement facilities nb
employed?
6.4.3 Are the work-stations and test/inspection areas
suitable for requirements? nb
6.4.4 Are tools, equipment and test/inspection facilities
stored correctly? nb
5 Process Effectiveness Level
6.5.1 Are target requirements set for product and process?
nb
6.5.2 Are quality and process data logged in such a way that
they can be assessed? nb
6.5.3* In the case of deviations from product and process
requirements, are the causes analysed and the
corrective actions checked for effectiveness? nb

6.5.4* Are processes and products audited regularly? nb


6 Process Result / Output
6.6.1* Are the customer's requirements met in terms of
product and process? nb
6.6.2 Are quantities / production batch sizes aligned with
requirements and are they forwarded to the next nb
process stage in a targeted manner?
6.6.3 Are products / components stored in an appropriate
manner and are transport facilities / packing
arrangements suitable for the special characteristics of nb
the products / components?

6.6.4 Are the necessary records / releases carried out and


stored appropriately? nb

Process step 9:
Process Name 9
1 Process Input
6.1.1* Has the project been transferred from development to
serial production? nb
6.1.2 Are the necessary quantities / production batch sizes of
incoming materials available at the right time and at nb
the right place (stores; work-station)?

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477471139.xlsx

Questionaire VDA 6.3-2010 Date:


Supplier:
Client:

Question
Pos.

Quest
Nr. Points Comments / Assesment Remarks
6.1.3 Are incoming materials stored appropriately and are
transport facilities / packing arrangements suitable for
the special characteristics of the incoming materials? nb

6.1.4 Are the necessary identifications / records / approvals


available and allocated appropriately to the incoming nb
materials?
6.1.5 Are changes to the product or process in the course of
serial production tracked and documented? nb

2 Work Content / Process Sequences


6.2.1* Are all the relevant details listed in the production and
test/inspection documents, based on the production nb
control plan?
6.2.2 Are production operations checked / approved and are
setting data logged? nb
6.2.3* Can the customer's specific product requirements be
satisfied with the production facilities used? nb
6.2.4* Are significant characteristics controlled in production?
nb
6.2.5 Are scrap, rework and setting parts kept separate and
identified? nb
6.2.6 Is the flow of materials and parts secured against
mixing / wrong items? nb
3 Personnel Support
6.3.1 Are operators given responsibility and authority to
monitor the quality of product and process? nb
6.3.2* Are the operators able to carry out their allotted tasks
and are their qualifications kept up-to-date? nb

6.3.3 Is there a personnel employment plan? nb


4 Material Ressources
6.4.1 How are the maintenance and overhaul of production
facilities / tools controlled? nb
6.4.2* Can the quality requirements be monitored effectively
with the test, inspection and measurement facilities nb
employed?
6.4.3 Are the work-stations and test/inspection areas
suitable for requirements? nb
6.4.4 Are tools, equipment and test/inspection facilities
stored correctly? nb
5 Process Effectiveness Level
6.5.1 Are target requirements set for product and process?
nb
6.5.2 Are quality and process data logged in such a way that
they can be assessed? nb
6.5.3* In the case of deviations from product and process
requirements, are the causes analysed and the
corrective actions checked for effectiveness? nb

6.5.4* Are processes and products audited regularly? nb


6 Process Result / Output
6.6.1* Are the customer's requirements met in terms of
product and process? nb

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477471139.xlsx

Questionaire VDA 6.3-2010 Date:


Supplier:
Client:

Question
Pos.

Quest
Nr. Points Comments / Assesment Remarks
6.6.2 Are quantities / production batch sizes aligned with
requirements and are they forwarded to the next nb
process stage in a targeted manner?
6.6.3 Are products / components stored in an appropriate
manner and are transport facilities / packing
arrangements suitable for the special characteristics of nb
the products / components?

6.6.4 Are the necessary records / releases carried out and


stored appropriately? nb

Process step 10:


Process Name 10
1 Process Input
6.1.1* Has the project been transferred from development to
serial production? nb
6.1.2 Are the necessary quantities / production batch sizes of
incoming materials available at the right time and at nb
the right place (stores; work-station)?
6.1.3 Are incoming materials stored appropriately and are
transport facilities / packing arrangements suitable for
the special characteristics of the incoming materials? nb

6.1.4 Are the necessary identifications / records / approvals


available and allocated appropriately to the incoming nb
materials?
6.1.5 Are changes to the product or process in the course of
serial production tracked and documented? nb

2 Work Content / Process Sequences


6.2.1* Are all the relevant details listed in the production and
test/inspection documents, based on the production nb
control plan?
6.2.2 Are production operations checked / approved and are
setting data logged? nb
6.2.3* Can the customer's specific product requirements be
satisfied with the production facilities used? nb
6.2.4* Are significant characteristics controlled in production?
nb
6.2.5 Are scrap, rework and setting parts kept separate and
identified? nb
6.2.6 Is the flow of materials and parts secured against
mixing / wrong items? nb
3 Personnel Support
6.3.1 Are operators given responsibility and authority to
monitor the quality of product and process? nb
6.3.2* Are the operators able to carry out their allotted tasks
and are their qualifications kept up-to-date? nb

6.3.3 Is there a personnel employment plan? nb


4 Material Ressources
6.4.1 How are the maintenance and overhaul of production
facilities / tools controlled? nb
6.4.2* Can the quality requirements be monitored effectively
with the test, inspection and measurement facilities nb
employed?

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477471139.xlsx

Questionaire VDA 6.3-2010 Date:


Supplier:
Client:

Question
Pos.

Quest
Nr. Points Comments / Assesment Remarks
6.4.3 Are the work-stations and test/inspection areas
suitable for requirements? nb
6.4.4 Are tools, equipment and test/inspection facilities
stored correctly? nb
5 Process Effectiveness Level
6.5.1 Are target requirements set for product and process?
nb
6.5.2 Are quality and process data logged in such a way that
they can be assessed? nb
6.5.3* In the case of deviations from product and process
requirements, are the causes analysed and the
corrective actions checked for effectiveness? nb

6.5.4* Are processes and products audited regularly? nb


6 Process Result / Output
6.6.1* Are the customer's requirements met in terms of
product and process? nb
6.6.2 Are quantities / production batch sizes aligned with
requirements and are they forwarded to the next nb
process stage in a targeted manner?
6.6.3 Are products / components stored in an appropriate
manner and are transport facilities / packing
arrangements suitable for the special characteristics of nb
the products / components?

6.6.4 Are the necessary records / releases carried out and


stored appropriately? nb

P 7 Customer Support / Customer Satisfaction / Services


7.1* Are the customer's requirements satisfied regarding
QM system, product (on delivery) and process? nb

7.2 Is customer support ensured? nb


7.3* Is the supply of parts ensured? nb
7.4 If there are deviations from quality requirements, are
failure analyses carried out and corrective actions
implemented effectively? nb

7.5 Is there a process which ensures that analysis of


defective parts is carried out? nb
7.6 Are personnel qualified for the various tasks and are
responsibilities defined? nb

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477471139.xlsx

Improvement Program VDA 6.3-2010 Date:


Supplier: Client:

To be filled by auditor to be filled by audited party


Quest Weaknesses, recommended actions, Actions and cause analysis by the Respon-
Pos.

Points Timing Effectiveness


No. findings organisation sibles
A Development
P 2 Project Management
6 nb
2.1
2.2* 6

2.3 nb

2.4 nb

2.5* nb

2.6 nb

2.7* nb

P 3 Planning Product/Process Development


Product
3.1 nb

3.2* nb

3.3 nb

3.4 nb

3.5 nb

Process
3.1 nb

3.2* nb

3.3 nb

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477471139.xlsx

To be filled by auditor to be filled by audited party


Quest Weaknesses, recommended actions, Actions and cause analysis by the Respon-
Pos.

Points Timing Effectiveness


No. findings organisation sibles
3.4 nb

3.5 nb

P 4 Carrying out Product/Process Development


Product
4.1 nb

4.2 nb

4.3 nb

4.4 nb

4.5* nb

4.8 nb

4.9 nb
Process
4.1 nb

4.2 nb

4.3 nb

4.4 nb

4.5* nb

4.6 nb

4.7 nb

4.8 nb

4.9 nb

B Full Production
P 5 Supplier Management

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477471139.xlsx

To be filled by auditor to be filled by audited party


Quest Weaknesses, recommended actions, Actions and cause analysis by the Respon-
Pos.

Points Timing Effectiveness


No. findings organisation sibles
5.1* nb

5.2 nb

5.3 nb

5.4* nb

5.5* nb

5.6 nb

5.7 nb

P 6 Process Analysis Serial Production


Process step 1: Process Name 1
1 Process Input
6.1.1* nb

6.1.2 nb

6.1.3 nb

6.1.4 nb

6.1.5 nb
2 Work Content / Process Sequences
6.2.1* nb

6.2.2 nb

6.2.3* nb

6.2.4* nb

6.2.5 nb

6.2.6 nb
3 Personnel Support
6.3.1 nb

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477471139.xlsx

To be filled by auditor to be filled by audited party


Quest Weaknesses, recommended actions, Actions and cause analysis by the Respon-
Pos.

Points Timing Effectiveness


No. findings organisation sibles
6.3.2* nb

6.3.3 nb
4 Material Ressources
6.4.1 nb

6.4.2* nb

6.4.3 nb

6.4.4 nb
5 Process Effectiveness Level
6.5.1 nb

6.5.2 nb

6.5.3* nb

6.5.4* nb
6 Process Result / Output
6.6.1* nb

6.6.2 nb

6.6.3 nb

6.6.4 nb

Process step 2: Process Name 2


1 Process Input
6.1.1* nb

6.1.2 nb

6.1.3 nb

6.1.4 nb

6.1.5 nb

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477471139.xlsx

To be filled by auditor to be filled by audited party


Quest Weaknesses, recommended actions, Actions and cause analysis by the Respon-
Pos.

Points Timing Effectiveness


No. findings organisation sibles
2 Work Content / Process Sequences
6.2.1* nb

6.2.2 nb

6.2.3* nb

6.2.4* nb

6.2.5 nb

6.2.6 nb
3 Personnel Support
6.3.1 nb

6.3.2* nb

6.3.3 nb
4 Material Ressources
6.4.1 nb

6.4.2* nb

6.4.3 nb

6.4.4 nb
5 Process Effectiveness Level
6.5.1 nb

6.5.2 nb

6.5.3* nb

6.5.4* nb
6 Process Result / Output
6.6.1* nb

6.6.2 nb

6.6.3 nb

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477471139.xlsx

To be filled by auditor to be filled by audited party


Quest Weaknesses, recommended actions, Actions and cause analysis by the Respon-
Pos.

Points Timing Effectiveness


No. findings organisation sibles
6.6.4 nb

Process step 3: Process Name 3


1 Process Input
6.1.1* nb

6.1.2 nb

6.1.3 nb

6.1.4 nb

6.1.5 nb
2 Work Content / Process Sequences
6.2.1* nb

6.2.2 nb

6.2.3* nb

6.2.4* nb

6.2.5 nb

6.2.6 nb
3 Personnel Support
6.3.1 nb

6.3.2* nb

6.3.3 nb
4 Material Ressources
6.4.1 nb

6.4.2* nb

6.4.3 nb

6.4.4 nb

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477471139.xlsx

To be filled by auditor to be filled by audited party


Quest Weaknesses, recommended actions, Actions and cause analysis by the Respon-
Pos.

Points Timing Effectiveness


No. findings organisation sibles
5 Process Effectiveness Level
6.5.1 nb

6.5.2 nb

6.5.3* nb

6.5.4* nb
6 Process Result / Output
6.6.1* nb

6.6.2 nb

6.6.3 nb

6.6.4 nb

Process step 4: Process Name 4


1 Process Input
6.1.1* nb

6.1.2 nb

6.1.3 nb

6.1.4 nb

6.1.5 nb
2 Work Content / Process Sequences
6.2.1* nb

6.2.2 nb

6.2.3* nb

6.2.4* nb

6.2.5 nb

6.2.6 nb

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477471139.xlsx

To be filled by auditor to be filled by audited party


Quest Weaknesses, recommended actions, Actions and cause analysis by the Respon-
Pos.

Points Timing Effectiveness


No. findings organisation sibles
3 Personnel Support
6.3.1 nb

6.3.2* nb

6.3.3 nb
4 Material Ressources
6.4.1 nb

6.4.2* nb

6.4.3 nb

6.4.4 nb
5 Process Effectiveness Level
6.5.1 nb

6.5.2 nb

6.5.3* nb

6.5.4* nb
6 Process Result / Output
6.6.1* nb

6.6.2 nb

6.6.3 nb

6.6.4 nb

Process step 5: Process Name 5


1 Process Input
6.1.1* nb

6.1.2 nb

6.1.3 nb

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477471139.xlsx

To be filled by auditor to be filled by audited party


Quest Weaknesses, recommended actions, Actions and cause analysis by the Respon-
Pos.

Points Timing Effectiveness


No. findings organisation sibles
6.1.4 nb

6.1.5 nb
2 Work Content / Process Sequences
6.2.1* nb

6.2.2 nb

6.2.3* nb

6.2.4* nb

6.2.5 nb

6.2.6 nb
3 Personnel Support
6.3.1 nb

6.3.2* nb

6.3.3 nb
4 Material Ressources
6.4.1 nb

6.4.2* nb

6.4.3 nb

6.4.4 nb
5 Process Effectiveness Level
6.5.1 nb

6.5.2 nb

6.5.3* nb

y 6.5.4* nb
6 Process Result / Output
6.6.1* nb

Erstellt: Rita Demmeler-Wirth Version/Stand: 2.6/07.08.2011 Seite 31 von 40


477471139.xlsx

To be filled by auditor to be filled by audited party


Quest Weaknesses, recommended actions, Actions and cause analysis by the Respon-
Pos.

Points Timing Effectiveness


No. findings organisation sibles
6.6.2 nb

6.6.3 nb

6.6.4 nb

Process step 6: Process Name 6


1 Process Input
6.1.1* nb

6.1.2 nb

6.1.3 nb

6.1.4 nb

6.1.5 nb
2 Work Content / Process Sequences
6.2.1* nb

6.2.2 nb

6.2.3* nb

6.2.4* nb

6.2.5 nb

6.2.6 nb
3 Personnel Support
6.3.1 nb

6.3.2* nb

6.3.3 nb
4 Material Ressources
6.4.1 nb

6.4.2* nb

Erstellt: Rita Demmeler-Wirth Version/Stand: 2.6/07.08.2011 Seite 32 von 40


477471139.xlsx

To be filled by auditor to be filled by audited party


Quest Weaknesses, recommended actions, Actions and cause analysis by the Respon-
Pos.

Points Timing Effectiveness


No. findings organisation sibles
6.4.3 nb

6.4.4 nb
5 Process Effectiveness Level
6.5.1 nb

6.5.2 nb

6.5.3* nb

6.5.4* nb
6 Process Result / Output
6.6.1* nb

6.6.2 nb

6.6.3 nb

6.6.4 nb

Process step 7: Process Name 7


1 Process Input
6.1.1* nb

6.1.2 nb

6.1.3 nb

6.1.4 nb

6.1.5 nb
2 Work Content / Process Sequences
6.2.1* nb

6.2.2 nb

6.2.3* nb

6.2.4* nb

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477471139.xlsx

To be filled by auditor to be filled by audited party


Quest Weaknesses, recommended actions, Actions and cause analysis by the Respon-
Pos.

Points Timing Effectiveness


No. findings organisation sibles
6.2.5 nb

6.2.6 nb
3 Personnel Support
6.3.1 nb

6.3.2* nb

6.3.3 nb
4 Material Ressources
6.4.1 nb

6.4.2* nb

6.4.3 nb

6.4.4 nb
5 Process Effectiveness Level
6.5.1 nb

6.5.2 nb

6.5.3* nb

6.5.4* nb
6 Process Result / Output
6.6.1* nb

6.6.2 nb

6.6.3 nb

6.6.4 nb

Process step 8: Process Name 8


1 Process Input
6.1.1* nb

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477471139.xlsx

To be filled by auditor to be filled by audited party


Quest Weaknesses, recommended actions, Actions and cause analysis by the Respon-
Pos.

Points Timing Effectiveness


No. findings organisation sibles
6.1.2 nb

6.1.3 nb

6.1.4 nb

6.1.5 nb
2 Work Content / Process Sequences
6.2.1* nb

6.2.2 nb

6.2.3* nb

6.2.4* nb

6.2.5 nb

6.2.6 nb
3 Personnel Support
6.3.1 nb

6.3.2* nb

6.3.3 nb
4 Material Ressources
6.4.1 nb

6.4.2* nb

6.4.3 nb

6.4.4 nb
5 Process Effectiveness Level
6.5.1 nb

6.5.2 nb

6.5.3* nb

6.5.4* nb

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477471139.xlsx

To be filled by auditor to be filled by audited party


Quest Weaknesses, recommended actions, Actions and cause analysis by the Respon-
Pos.

Points Timing Effectiveness


No. findings organisation sibles
6 Process Result / Output
6.6.1* nb

6.6.2 nb

6.6.3 nb

6.6.4 nb

Process step 9: Process Name 9


1 Process Input
6.1.1* nb

6.1.2 nb

6.1.3 nb

6.1.4 nb

6.1.5 nb
2 Work Content / Process Sequences
6.2.1* nb

6.2.2 nb

6.2.3* nb

6.2.4* nb

6.2.5 nb

6.2.6 nb
3 Personnel Support
6.3.1 nb

6.3.2* nb

6.3.3 nb
4 Material Ressources

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477471139.xlsx

To be filled by auditor to be filled by audited party


Quest Weaknesses, recommended actions, Actions and cause analysis by the Respon-
Pos.

Points Timing Effectiveness


No. findings organisation sibles
6.4.1 nb

6.4.2* nb

6.4.3 nb

6.4.4 nb
5 Process Effectiveness Level
6.5.1 nb

6.5.2 nb

6.5.3* nb

6.5.4* nb
6 Process Result / Output
6.6.1* nb

6.6.2 nb

6.6.3 nb

6.6.4 nb

Process step 10: Process Name 10


1 Process Input
6.1.1* nb

6.1.2 nb

6.1.3 nb

6.1.4 nb

6.1.5 nb
2 Work Content / Process Sequences
6.2.1* nb

6.2.2 nb

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477471139.xlsx

To be filled by auditor to be filled by audited party


Quest Weaknesses, recommended actions, Actions and cause analysis by the Respon-
Pos.

Points Timing Effectiveness


No. findings organisation sibles
6.2.3* nb

6.2.4* nb

6.2.5 nb

6.2.6 nb
3 Personnel Support
6.3.1 nb

6.3.2* nb

6.3.3 nb
4 Material Ressources
6.4.1 nb

6.4.2* nb

6.4.3 nb

6.4.4 nb
5 Process Effectiveness Level
6.5.1 nb

6.5.2 nb

6.5.3* nb

6.5.4* nb
6 Process Result / Output
6.6.1* nb

6.6.2 nb

6.6.3 nb

6.6.4 nb

P 7 Customer Support / Customer Satisfaction / Services

Erstellt: Rita Demmeler-Wirth Version/Stand: 2.6/07.08.2011 Seite 38 von 40


477471139.xlsx

To be filled by auditor to be filled by audited party


Quest Weaknesses, recommended actions, Actions and cause analysis by the Respon-
Pos.

Points Timing Effectiveness


No. findings organisation sibles
7.1* nb

7.2 nb

7.3* nb

7.4 nb

7.5 nb

7.6 nb

Erstellt: Rita Demmeler-Wirth Version/Stand: 2.6/07.08.2011 Seite 39 von 40


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