GIS SME for NATO Core GIS

LOCATION: The Hague, Netherlands

CLIENT: NATO
DURATION: until December with possible extensions
SALARY: Negotiable daily rate
CLEARANCE: NATO Secret
STARTING DATE: June 2019

CONTEXT
This post is for one subject matter expert (SME) specialised on the installation, configuration,
administration, and troubleshooting of an enterprise scale Geographic Information System (GIS)
based on ESRI ArcGIS Technology and components. The GIS SME will install, configure, maintain, and
provide support to system instances of NATO Core GIS that are deployed on exercises and other
temporary NATO events, and instances on the static NATO networks.
NATO Core GIS is the main Geospatial Information System within NATO. It provides NATO with a
portfolio of services, geospatial data, and geospatial products. NATO Core GIS supports the complete
geospatial information lifecycle to ensure that all phases of military operations are conducted on the
same spatial reference. It addresses two main user communities: Specialised Geospatial Sections and
the broad community of Functional Service (FS) users. NATO Core GIS is fully COTS based using the
ArcGIS product suite from Esri in a NATO-configuration. The NATO Core GIS capability consists of :
 The Cartographic Workshop, which is a set of client-side components that allow Geo experts
from specialised Geospatial Sections to create and maintain the Digital Geographic
Information baselines, generate products and to publish and maintain geospatial services
 The Core GIS Server components which allow to store, process, and disseminate geospatial
data through web services interfaces such as Web Map Service (WMS), Web Feature Service
(WFS), Web Coverage Service (WCS), and Web Processing Services (WPS)
 Instances of NATO Core GIS are permanently deployed on various (static) NATO locations, as
well as temporarily deployed on NATO Deployable CIS equipment during exercises and other
temporary NATO events
 Besides, customised instances of Core GIS are deployed on platforms operated by NATO
member and partner countries

TASKS
 The Geospatial Services Branch requires support of a GIS SME to assist in the installation,
configuration, administration (IT), and troubleshooting of NATO Core GIS
 Set up and support NATO Core GIS instances deployed during exercises
 Install and configure NATO Core GIS on deployable infrastructure and platforms used for
exercises and other NATO events. The installation takes place on-site at the location of the
exercise/event
 Prepare geospatial data, load it on the system, and publish it in form of web services on NATO
Core GIS so that other NATO and National systems can consume it
 Provide Level-2 and Level-3 support for NATO Core GIS during exercise and NRF events at the
exercise location
 Provide on-call Level-3 support (duty location The Hague) outside working hours, on
weekends, and NATO holidays for exercises and NRF events
 Participate in exercise planning conferences and related preparation events representing NATO
Core GIS
 Provide Level-3 support for Core GIS instances on the static NATO network
 Troubleshoot and resolve incidents related to NATO Core GIS
 Investigate and resolve system-wide fault conditions using diagnostic tools and techniques.
Implement temporary workarounds
 Support problem management in order to identify and resolve the underlying root causes for
incidents related to NATO Core GIS
 Manage tickets and service requests related to Core GIS in the Incident Management System

GLOBAL Technologies
92-98, boulevard Victor Hugo – 92110 CLICHY- Tél : + 33 (0)1 41 45 87 07 – Fax : + 33 (0)1 41 45 87 21
S.A.S Capital de 300 000 Euros – R.C.S NANTERRE 479 203 671
 through their lifecycle
 Perform preventive maintenance on NATO Core GIS client and server equipment
 Operation and Maintenance of NATO Core GIS instances
 Perform routine maintenance tasks on NATO Core GIS
 Monitor (remotely) the system status of NATO Core GIS instances on various sites
 Support the rollout of new baselines of NATO Core GIS at various NATO sites via remote and
on-site installation
 Develop and improve the installation and deployment mechanisms of the various NATO Core
GIS system variants

REQUIREMENTS:
 University degree in Geoinformatics, Geographic Information Science, Information Technology,
Computer Science, or related technical fields
 Professional knowledge of Esri ArcGIS server and client components and technology. Minimum
3 years of professional experience with the installation and configuration of ArcGIS
components for enterprise-scale GIS systems
 Minimum 3 years of professional experience in the administration of ArcGIS Server 10.x/9.3,
including installation and configuration
 Minimum 3 years of professional experience in troubleshooting ESRI ArcGIS applications,
including ArcGIS Server, Desktop and extensions in the following areas:
o Problem analysis on ArcGIS Server, Desktop and Geospatial web services issues
o Design, documentation, and validation of solutions
o Systematic testing and validation of deployed solutions
o Providing technical assistance on the corrective action procedures to re-establish GIS
services, in an IT support / helpdesk environment
 Minimum 2 years of professional experience with Esri ArcGIS technology and components for
the preparation and management of geospatial data, loading it on GIS servers, and publishing
it as web services
 Minimum 2 years of practical experience in the area of computer networks, networking
architectures, and network related components of operating systems, as it is required to
identify and troubleshoot problems that are in the underlying infrastructure of a GIS system
 Ability to travel within NATO countries to support NATO Core GIS at various static and
deployed sites. The duties require frequent travel to NATO exercise locations within NATO
member countries

ESSENTIAL:
 Minimum 2 years of practical experience in using virtualisation platform software, and working
with GIS components implemented as virtual machines (VMs) in a virtualisation environment
 Minimum 1 year of professional experience with Arc SDE for Microsoft SQL Server in the
following areas:
o Multiuser geodatabase architecture, configuration options, and techniques to
efficiently load data, assign user permissions, and maintain database performance
over time
o Deploying and Maintaining a Multiuser Geodatabase
o Configuring and Managing the Multiuser Geodatabase
o Implementing Versioned Workflows in a Multiuser Geodatabase
o Versioned Editing Workflows for the Multiuser Geodatabase (optional)
 Professional knowledge in the area of geospatial information system, including geospatial data,
data formats, and map preparation. Solid background and understanding of coordinate
reference system, projections, datums, and related concepts
 Solid IT Background, proven through formal qualification

GLOBAL Technologies
92-98, boulevard Victor Hugo – 92110 CLICHY- Tél : + 33 (0)1 41 45 87 07 – Fax : + 33 (0)1 41 45 87 21
S.A.S Capital de 300 000 Euros – R.C.S NANTERRE 479 203 671