Professional Documents
Culture Documents
Needfinding nədir?
Answer:
It is the process of observing people to discover their needs, goals, and values. The process of
need finding is relevant to developing new products or even new businesses.
- Ask concrete question. Like, how many times you did activity last week.
- Listen. Give some time to the participants to tell the real story.
Müsahibə tiplərindən olan ifrat (extreme) istifadəçi ilə olan müsahibəni izah edin
Answer:
Lead user interviews
When: You would like to see the future of usage, or understand an experience from the
perspective of its most critical subject.
How: Beyond traditional interview structure, you should • Look for the most extreme users (use
your network, look for blog owners, etc. to find people like the guy who is visiting every Starbucks
in the world)
• Make contact, and state your interest in them and their views
• Ask questions that are more open ended and blunt “Why do you think people pay more for
coffee now than they did in the past?” “What do you think we need to know?”
• Engage them in an ongoing way – lead users make great testers for your prototypes!