University Juarez Autonoma of Tabasco

Academic Division of Economic and Administrative

Sciences

Bachelor of Administration

Business Culture

TASKS 3 & 4
Body Language, gestures around the world & Cross
cultural

Professor:
Carmen Cristina Bustamante Ruíz

Student:
Martha Gabriela González De La Cruz
 TASK 3

Reviewed links:

1. Powerful Body Language Tips To Help You Climb The Success Ladder:
https://digital.com/blog/body-language/ (it includes interesting videos).

2. Business Etiquette and Body Language Blunders

https://balancedworklife.com/body-language-blunders/

(Check the information and the infographic).

3. Body Language etiquette https://dianegottsman.com/2013/05/30/body-

language-etiquette-non-verbal-messages-2/
 What do you think about the importance of body Language?
particularly in business (reflect on this question).

Non-verbal communication is any way to convey a message without words, which

is a great field of research. Our body is not the only transmitter of non-verbal
language, the environment is a fundamental part of this field, for example, if we
observe the environment, no matter what it is, a house, an office, a school or a
discotheque we will notice that everything is created in a certain way, with a
particular lighting, chairs, objects that decorate in a certain way; all this is part of
the environment and creates a message that generates interactions and gives a
sense to how we communicate, these are non-verbal communication signals.

The vast majority of people have heard colloquial phrases like "a picture says more
than a thousand words" or "the first impression is what counts", and yes many will
say that "you shouldn't judge a book by its cover", but from my point of view the
first impression does count and counts a lot, for example, in the work environment
our personal appearance provides signs of non-verbal communication, the clothes
we wear, how we comb our hair or if we wear glasses, this set of characteristics
sends messages says a lot about that individual.

Body language is a sub-field of non-verbal communication and is made up of the

dynamic actions and behaviors of the body that we all have when we are
interacting with someone, for example, hand movements or gestures.

Body language is important because it accounts for about 80% of the language we
transmit, it says more about a gesture or a movement than expressing something
through verbal communication.

TASK 4:
Reading articles and designing a concept map.

(The articles are short and interesting)

4. Now, read the following articles about how body Language affects negotiations:
https://www.pon.harvard.edu/daily/negotiation-skills-daily/how-body-language-affects-
negotiation/?utm_source=WhatCountsEmail&utm_medium=daily&utm_date=2019-09-02-13-30-
00&mqsc=E4082800

5. Body Language in the Negotiation Process: https://www.pon.harvard.edu/daily/leadership-

skills-daily/women-and-negotiation-permission-to-skip-the-chit-chat/

6. and these short articles about Cross Cultural Communication:

https://www.pon.harvard.edu/daily/international-negotiation-daily/cross-cultural-
communication-business-negotiations/?
utm_source=WhatCountsEmail&utm_medium=daily&utm_date=2019-07-30-13-30-
00&mqsc=E4074015

The interaction between two
How important is body
language in the negotiation
process?
how you behave at the
negotiation table, is a
negotiation skill and a critical
negotiation tactic for
effective negotiation
Body language
is
or more people, with the
purpose of sharing a
meaning
What can we learn?
Benefits as a negotiation
skill
liars sometimes have
trouble combining their
facial expressions with the
emotion they are
communicating
negotiators can not only
measure their counterpart's
emotional temperature, but
also work actively to curb
negative emotions or As an interviewer or in a meeting try to
anything that might hinder ask different versions of the same
the agreement question at various points in your
conversation and compare the
consistency of the responses.
 Intercultural communication in commercial
negotiations

It refers to

The effectiveness of your communications with a

negotiating counterpart can have a stronger
impact on your results in intercultural negotiations

Includes Is important
Benefits

cultural differences as they can be a Conduct background research on

positive factor in negotiations
our intercultural negotiation schemes
help us to avoid mistakes when
negotiating with a foreign counterpart
and also help us to understand
behaviour that might otherwise be
disconcerting
your counterpart's culture, but
spend even more time getting to
know them as individuals, including
their profession, work experience,
education, areas of expertise,
personality and negotiation
experience