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Even though the IA itself isn’t visible in the UI, it most definitely
impacts the User Experience (UX). As we know from the definition of
user experience, the total user experience is built up from everything
the user encounters. And while users don’t see the structure of the
website, they will hopefully get the feeling that content is divided up
and connected in ways that match their needs and expectations.
Sadly, of course, users leave many sites feeling that the
content/functionality was not what they wanted and they experience
friction because of poor organization, structure and/or nomenclature.
When designing a new site, can designers ignore the IA and focus
only on the navigation? The answer is no: it’s inefficient and even
dangerous to do so. Navigation that does not adequately
accommodate the full scope of content and functionality of a site can
be very costly. For example, let’s assume that a design team decides
to use a typical inverted-L style navigation (one top navigation bar
and a left rail) because they like the way it looks. An inverted-L can
accommodate sites that are no more than 4 tiers deep. Unfortunately,
later in the project they conduct a site inventory and discover that
many sections of the site will be more than 4 tiers deep. Now they
must either go back and design a new navigation structure or try to
cram all the content into 4 tiers.
https://medium.com/@amherd/the-difference-between-information-
architecture-ia-sitemap-and-navigation-64eba19296c