Occupational Code: CTH HOP1

Self-Assessment Guide

Occupation Hotel Operation Level I

Units of Competence Covered All unit of competences are included
Instruction:-Read each of the questions in the left-hand column of the chart
-Place a tick in the appropriate box opposite each question to indicate your
answer.
Can I? Yes No
Project 1: -
CTH HOP1 03 0212 Serve Food and Beverage to
 
Customers
CTH HOP1 07 0212 Work with Colleagues and Customers  
CST HOP1 15 0912 Apply Point –of –Scale Handling Procedures  
Project 2:
CTH HOP1 11 0212 Provide Housekeeping Services to
 
Guests
CTH HOP1 08 0212 Follow Health, Safety and Security  
Procedures
CTH HOP1 09 0212 Follow Workplace Hygiene  
Procedures
CTH HOP1 12 0212 Clean Premises and Equipment  
Project 3:
CTH HOP1 01 0212 Clean and Tidy Bar Areas  
CTH HOP1 02 0212 Operate a Bar  
CTH HOP1 04 0212 Provide Table Service of Alcoholic  
Beverages
CTH HOP1 05 0212 Prepare and Serve Non-Alcoholic  
Procedures
Project 4:
CST HOP1 06 0912 Develop and Update Hospitality Industry Knowledge  
CST HOP1 10 0912Provide Porter Services  
CTH HOP1 14 0212 Provide Visitor Information  
Project 5:
CST HOP1 13 0912 Launder Linen and Guest Clothes  
Generic Competences
CTH HOP1 16 0212 Receive and Respond to Workplace Communication  
CTH HOP1 17 0212 Apply Quality Standards  
CST HOP1 18 0912 Demonstrate Work Values  
CTH HOP1 19 0212 Work With Others  
CTH HOP1 20 0212 Develop Understanding of Entrepreneurship  

Candidate’s Name:________________________
Candidate’s signature:-______________ Date:- ___________

Self Assessment Guide for hotel operation Level I (Nov, 2019)