Occupational Code: CTH HOP1

COMPETENCY ASSESSMENT RESULTS SUMMARY

Candidate’s Name

Assessor’s Name

Occupation Hotel Operation

Level I
Assessment Centre

Date of Assessment

Nature of Assessment Qualification-based

Performance of the candidate

(Pls. tick)
A. Observation with Oral Questioning
Compe Not Yet Not
tent Competent Applicable

Project 1: Serve food to customers

CTH HOP1 03 0212 Serve Food and Beverage to o o o

Customers
CTH HOP1 07 0212 Work with Colleagues and o o o
Customers

CST HOP1 15 0912 Apply Point –of –Scale Handling o o o

Unit of Competences

Procedures

Project 2: Provide housekeeping service

CTH HOP1 11 0212 Provide Housekeeping Services to o o o

Guests
CTH HOP1 08 0212 Follow Health, Safety and Security o o o

Procedures
CTH HOP1 09 0212 Follow Workplace Hygiene o o o

Procedures

CTH HOP1 12 0212 Clean Premises and Equipment o o o

Competency Assessment Results Summary for hotel operation Level I (Nov, 2019)
Occupational Code: CTH HOP1

Project 3: Operate Bar Service

CTH HOP1 01 0212 Clean and Tidy Bar Areas o o o

CTH HOP1 02 0212 Operate a Bar o o o

CTH HOP1 04 0212 Provide Table Service of Alcoholic o o o

Beverages

CTH HOP1 05 0212 Prepare and Serve Non-Alcoholic o o o

Procedures

Project 4: Provide porter service

CST HOP1 06 0912 Develop and Update Hospitality o o o

Industry Knowledge
CST HOP1 10 0912Provide Porter Services o o o

CTH HOP1 14 0212 Provide Visitor Information o o o

Project 5: Provide Laundry service

CST HOP1 13 0912 Launder Linen and Guest Clothes X

Knowledge Assessment

Oral Questioning o o o

General Comments [Strengths / Improvements needed]

Recommendation:
 For issuance of NQC (Satisfactory in all units of Competence and Knowledge test)
 For issuance of CC (Satisfactory in Some Core Competence)
 For re- assessment (All core competencies not satisfied)

Assessor’s signature: Date:

Competency Assessment Results Summary for hotel operation Level I (Nov, 2019)