A

Project Report On

“A Study of dealer’s satisfaction”

With special reference to
‘Phoenix Solar System Pvt Ltd’
Submitted to
Rajarambapu Institute of Technology, Rajaramnagar
(An Autonomous Institute)

In partial fulfillment of requirement for the award of

MASTER OF BUSINESS ADMINISTRATION

Submitted By
Mr. Ajinkya Vijay Dahivade
Roll No- 1840072 (MBA-II)

Under the Guidance of

Prof. Vidya S. Kadam

Through
Director
Rajarambapu Institute of Technology,
Rajaramnagar, (Sakharale), Dist. – Sangli
Academic Year

2019-2020

CERTIFICATE
 This is to certify that the project report entitled

“A Study of dealer’s satisfaction”

With special reference to
‘Phoenix Solar System Pvt Ltd’
Submitted By
Mr. Ajinkya Vijay Dahivade
Roll No- 1840072

In the partial fulfillment of Post-Graduation Degree of

MASTER OF BUSINESS ADMINISTRATION
Under Guidance of
Prof. Vidya S. Kadam

Submitted to
Rajarambapu Institute of Technology, Rajaramnagar

Through
Director
Rajarambapu Institute of Technology,
Rajaramnagar, (Sakharale), Dist. – Sangli
Date: - / /2020
Place: - Sakharale

H.O. D Director
Department of management Studies, Rajarambapu Institute of Technology,

Islampur

CERTIFICATE
This is to certify that the project report entitled
 “A Study of dealer’s satisfaction”
With special reference to
‘Phoenix Solar System Pvt Ltd’

Submitted By
Mr. Ajinkya Vijay Dahivade
Roll No- 1840072

In the partial fulfillment of Post-Graduation Degree of

MASTER OF BUSINESS ADMINISTRATION

Under my guidance and supervision. To the best of my knowledge and belief

the work presently was not been submitted earlier for degree of Master of Business
Administration.

Date: / /
Place: Rajaramnagar.
Signature
Project Guide
Prof. Vidya S. Kadam

DECLARATION
 I undersigned Mr. Ajinkya Vijay Dahivade (MBA- II) here by stated that
this Project report Entitled “A Study Of 360 Degree Performance Appraisal”

with special reference to “Phoenix Solar System Pvt Ltd” genuine and
benefited work prepared by me under the guidance Prof. Vidya S. Kadam. The
empirical findings in this report are based on data collected by myself. The
matter presented in this report is not copied from any source.
I understand that, any such copy is liable for punishment in any
way the institute authorities deem to be fit.

Date: / /
Place: Rajaramnagar.
Signature
Mr. Ajinkya Vijay Dahivade
(M.B.A. II)

ACKNOWLEDGEMENT

This research project bears the imprint of many persons cooperation &
it gives me great pleasure to egress my heartiest gratitude towards them.
 First of all I would like to own my sincere gratitude to the honorable
Dr. S. S. Kulkarni (Director, RIT) and Prof.. Dr. Mrs. Hemlata Gaikwad
(HOD) for giving me an opportunity to undergo this summer training and
project work.
I am deeply thankful to Prof. Vidya S. Kadam (Project Guide) for
constant encouragement, unending support and valuable guidance.
I sincerely thanks to Management of "Phoenix Solar System Pvt Ltd”.
Giving me an opportunity to work on this project & providing with all the
necessary information.
I am sincerely thankful to Mr. Vinod Chavan & Staff Members of
"Phoenix Solar System Pvt Ltd” for their wholehearted support &help during
my training period.
Lastly I would like to convey my reverential salutations to my parents
and friends for their unending support.

Date:

Place: Rajaramnagar.

Mr. Ajinkya Vijay Dahivade

(M.B.A. II)

INDEX
CHAPTER CONTENT PAGE. NO

1 Introduction 1-8
 1.1 Introduction 1

1.2 Company Prof.ile 2-5

1.3 Problem Statement 6

1.4 Objective of Study 6

1.5 Scope of Study 6

1.6 Significance of study 6

1.7 Conceptual Framework 6-8

2. Literature review 9-11

3. Research Framework 12-13

3.1 Research Design 12

3.2 Research methodology 12

3.3 Data collection method 12

3.4 Research Type 13

3.5 Sampling 13

4. Finding and Suggestions 14-28

4.1 Data presentation and analysis 14-28

4.2 Data Interpretation 14-28

4.3 Findings 29

4.4 Conclusion 30

4.5 Recommendations 30

4.6 Limitations & Scope for Further Studies 31

Bibliography and Questionnaire 32-34

 CHAPTER NO -1

INTRODUCTION TO THE STUDY

 CHAPTER NO – 2

LITERATURE REVIEW
 CHAPTER NO – 3

RESEARCH FRAMEWORK
 CHAPTER NO – 4

DATA ANALYSIS, INTERPRETATION,

FINDINGS, SUGGESTIONS & CONCLUSION

BIBLIOGRAPHY AND QUESTIONNAIRE