Arshad Internship Report On Operations in Suupply Chain Management

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Arshad Internship Report on operations in suupply chain

management
Masters of Business Administration (Dr. A.P.J. Abdul Kalam Technical University)
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Internship Report
On
“A STUDY ON SUPPLY CHAIN IN OPERATION MANAGEMENT

AT
SHRI SAI TRADEWELL LLP”
BY
ARSHAD KALIM
2111340700011
Submitted to
DR. A.P.J. ABDUL KALAM TECHNICAL UNIVERSITY
In partial fulfillment of the requirements for the award of the degree of
MASTER OF BUSINESS ADMINISTRATION
Under the guidance of
INTERNAL GUIDE EXTERNAL GUIDE
Prof. Deepshikha Sharma Mr. NAHAL KHAN

Head of Department of Management Studies AREA SALES MANAGER
GNIT College of Management SHRI SAI TRADEWELL LLP
Department Of Management Studies
GNIT COLLEGE OF MANAGEMENT

Plot No, ADMIN BLOCK, GNIOT GROUP OF INSTITUTIONS, 6C,
Distt, Knowledge Park II, Greater Noida,
Uttar Pradesh 201310
2021-2023

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CERTIFICATE
This is to certify that the Int e r ns hip Re port on

“SUPPLY CHAIN IN OPERATION MANAGEMENT”
being submitted by:
ARSHAD KALIM 2111340700011
This is in partial fulfillment of the requirements for the of M.B.A from

GNIT College of Management, Greater Noida (Affiliated to A.K.T.U). The
work is done by these students under my supervision and guidance.
Prof. Deepshikha Sharma

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CANDIDATE’S DECLARATION
We hereby certify that the work which is being presented in the

Internship Report on Supply Chain In Operation Management in partial
fulfillment of the requirement for M.B.A from GNIT College of
Management, Greater Noida (Affiliated to A.K.T.U). under the
supervision of Prof. Deepshikha Sharma.
This is to certify that the above statement made by the candidate is correct
to the best of my knowledge.
Dated: …………………… (Supervisor)
The M.B.A Internship Report viva-voice examination has been held on
Internal Examiner External Examiner

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ACKNOWLEDGEMENT
We would like to express our sincere gratitude to our Summer

internship guide Prof. Deepshikha Sharma, H.O.D. of M.B.A, G.N.I.T for
giving us to opportunity to work on this. It would never be possible for us
to take this project to such a level without his innovative ideas and his
relentless support and encouragement.

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TABLE OF CONTENTS
SL.NO. Contents PAGE.NO

1 Introduction About Internship 1
1.1 Introduction Of Internship 1
1.2 Project Title 1
1.3 Problem Statement 1
1.4 Objectives Of The Study 1
1.5 Need For The Study 2
1.6 Scope Of The Study 2
1.7 Research Plan 2
1.8 Sampling Technique 3
1.9 Methods Of Data Collection 3
1.10 Tools Used 3
1.11 Limitations Of The Study 4
1.12 Review Of Literature 4
2 Industry And Company Profile 6
2.1 Industry Profile 6
2.2 Company Profile 7
2.3 Critical Thinking And Opportunity-Spotting 9
2.4 Mission 11
2.5 Products And Service Profile 11
2.6 Values 12
2.7 Competitors 14
2.8 Swot Analysis 15

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3 Theoretical Part Of The Study 16

3.1 Introduction To Supply Chain 16
3.2 Supply Chain Management 16
3.3 Distribution Management 17
3.4 Characteristics Of Supply Chain Management 17
3.5 Objectives Of Supply Chain Management 18
3.6 Supply Chain Principles 19
3.7 Activities And Functions Of Supply Chain Management 20
3.8 Benefits Of Supply Chain Management 21
3.9 Process And Procedures 21
3.10 Challenges In Supply Chain Management 22
4 Data Analysis And Interpretation 25
4.1 Analysis And Interpretation Of Balance Sheet 25-51
5 Findings, Suggestions And Conclusion 52
5.1 Findings 52
5.2 Suggestions 55
5.3 Conclusion 56
Bibliography
Annexure

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EXECUTIVE SUMMARY
This project was done on ―A STUDY ON SUPPLY CHAIN IN OPERATION

MANAGEMENT” at “SHRI SAI TRADEWELL LLP”, Delhi.
The study is conducted as a consequence of some concerns which affect the efficiency of the
company. The main aim of the study is to know the existing supply chain management in the
company, to examine the problems related to supply chain management. SCM will empower to
tackle complex business concerns.
Descriptive research design have been used in this research study with the sample size of 100,
primary and secondary data are used in this study. Some statistical tools are used to analyze the
data collected for this study i.e. tables, charts, percentage analysis and chi-square test are utilized
to study the supply chain management in SHRI SAI TRADEWELL LLP.
The study is divided into 5 chapters starting with introduction followed by industry profile, and
company profile, theoretical background, data analysis and interpretation. Ending with findings,
suggestion, and conclusion.
The data is collected with questioners and it is analyzed with help of statistical tools like tables,
graphs and SPSS software. Result obtained is shows with the help of graph like, pie chart; and
through tables, suggestion is given based on findings for further implementation and developments
of the company.
Finally it is concluded that the majority of the workforce are under the age group of 21-30. This
Shows that the work force in SHRI SAI TRADEWELL LLP. Ltd is young and the current working
strategies arevery good. This further adds to the fact that employees are satisfied with the supply
chain working of the organization. It is conclude that there are no factors that affect the operational
management in SCM. Moreover few are there like employee motivation, team work etc are very
minute in their nature and can easily be taken care of by the organization.

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CHAPTER-1
INTRODUCTION
1.1 INTRODUCTION
The internship was done in SHRI SAI TRADEWELL LLP. LTD in Delhi. S.S.T is a India’s
logistics administration supplier committed to your freight, your, people, you're gliding resources
and your data streams.
The internship was for 6 weeks from 1 SEP 2022 to 15 OCT 2022. The project report was done
on the ―supply chain in operation management‖, and its importance through a sample study
conducted with the help of questionnaire.
1.2 PROJECT TITLE

A study on supply chain in operation management at “Shri Sai Tradewell Llp.Ltd”.
1.3 PROBLEM STATEMENT
The study is often conducted as a consequence of some issues which represent an obstacle inside
working on the organization which effects the whole productivity associated with management as
well as harming the particular relation along with customer. The problems that are challenged from
the logistics corporation within offer string administration are usually poor/unsatisfactory
customer service, late release connected with filled merchandise, problem dilemma during shift
connected with merchandise. The other dilemma transpired even though functioning is actually
damage/wastage connected with supply.
1.4 OBJECTIVE OF STUDY
 To study the existing Supply Chain Management in Shri Sai Tradewell Llp. Ltd.
 To understand the role of Supply Chain Management in Shri Sai Tradewell Llp. Ltd.
 To study the differences and similarity between Supply chain and logistics.
 To identify major challenges and developments for SCM, logistics and their related issues
in Shri Sai Tradewell Llp. Ltd
 To analyse the communication needs of supply chain.
 To assess supplier performance in the company
 To know the effect of Supply Chain in increasing competitive advantage
 To suggest specific future supply chain designs for better improvement.

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1.5 NEED FOR STUDY
 Supply Chain Management manages comprehension and incorporating business forms

inside and between organizations.
 SCM will empower you to tackle complex business issues identified with the movement
of items and service from the producer or supplier to the end clients.
 Comprehension of procedures required for overseeing and enhancing the mix of
configuration, assets, procedures and client prerequisites.
1.6 SCOPE OF THE STUDY
Supply chain administration is anxious using establishing, aligning and controlling the inter-
organizational present string regarded as the aggressive enterprise, included central integration
within every single solitary organization that is certainly part of settled present string.
 The study is going to be devoted to the research on the procedure inside the availability
of things and distribution through SCM.
 Research study will be useful to researcher in the field of SCM.
 Research will help the company to understand the current problems in supply chain.
 To improve present supply chain scenario
 This research will help the company to understand about the customer expectation
towards the Shri Sai Tradewell Llp.
1.7 RESEARCH METHODOLOGY
Research methodology will be presented in the context of research design, sampling, and data
collection, sources of data and description of tools.
RESEARCH PLAN
It is the basic plan that guides the researcher in conducting the research project. This research topic
is classified as descriptive research that is design to describe that’s why the present situation or
the characteristics of a group, community or users of the product.

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Descriptive Research Design is considered to be apt for the study. The main aim of using this
method is that it provides description of the current state of affairs.
1.8 SAMPLING TECHNIQUE

Random sampling was utilized as a part of which test size of the study is 134.
SAMPLING
 Universe: Employees from SHRI SAI TRADEWELL LLP.ltd.

 Sample Size: 134 employees.
 Examining Design: Simple Random testing technique with no stratification to acquire a
uniform size of employees in each sex, age, salary and so forth classification will be chosen.
1.9 METHOD OF DATA COLLECTION

The accumulation of data is grouped into two:
PRIMARY DATA: The primary data refers to the process that is gathering the specific
requirement of the research.
The primary data is collected through the questionnaire from the managerial level and the
employees of SHRI SAI TRADEWELL LLP. LTD
SECONDARY DATA: The secondary information is the data gathered from the current source.
The secondary information has been collected from books, magazines, sites, and articles on the
theme. The optional information is utilized to supplement the essential information.
1.10 TOOLS USED

 SAP
 EXCEL
TOOLS OF ANALYSIS
Questionnaire was prepared with the consultation of internal guide and external guide. The
research instrument used in this study is structured questionnaire which consists of 20 questions.
The form of question is of both closed and open type.

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1.11 LIMITATIONS OF THE STUDY
All the research for being produced have their own parameter which is tough to make a analyse
about assumption irrespective of all possible efforts in order to can make this particular
examination comprehensive, medical as well as appropriate. Hence presently there is likely to
end up being several limits.
Some of the limitation of the study is:

 Due to time constraints and shortage of other resources such as money, only 134
respondents were selected.
 A few respondents may not have answered entire questionnaire with consistency and the
effect of this would have been greater.
 Some respondents should have given biased information the effect of this would have been
greater during the analysis part of questionnaire.
 The accuracy of the report depends upon how honestly or sincerely the respondents have
answered.
 Some information’s were not shared due to confidential issues.
1.12 REVIEW OF LITERATURE
DANGAYACH G. S, SOUMYA BANERJEE, JINESH JAIN, AGARWAL .G.,
Journal Of Studies On Manufacturing (Vol 01,2010) (P.P.11-25)

(Submitted: 10/12/2009 .Accepted: 31/01/2010 .Appeared: 16/01/2010)
'A review uncovers an extensive spurt in exploration principle & custom of Supply Chain
Management. These combine and educating on components of SCM & appropriation
administration. Combining of this have brought about the idea of expanded business & inventory
network is presently shown like the community production network corner to corner over
intercompany outskirts to boost the quality over the whole store network'.
ARNI HALLDORSON
(Larson and Haldorson have discussed about four unique perspective between logistics and
supply chain management.(2007) International journal of logestics (Page No. 17-31)
In 1996 Lamming introduces the theory of SCM as an expansion of logistics, through referring to
the extensive need of bonding issue to be considered in the theory of supply chain management.
Nevertheless, thoughts will stay on a more utilizes as compared to theory building level.)

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WEI WEI & CHARLES MØLLER
(20th International Conference On Production Research (Singhai ,China)

Published On 19th July 2009)
The importance of elasticity has longer recently been determined in businesses supervision in
fact this can be becoming a central difficulty in SCM. Nevertheless, conditions & strategies vary
among researchers, mostly to unsystematic theories. The paper studies the new high-quality
materials, synthesizes the facts regarding related procedures, their previous history and
consequences in to a description, which will certainly act because ordinary level for modelling and
trial and error study, and suggests approaching research suggestions. Risk, data, elasticity and
manage above demand or perhaps resource are recognized since main issues and the particular
interaction deserves additional search. (July 19, 2009)
MARTHA C. COOPER AND LISA M. ELLRAM
(The International Journal Of Logestics Management ,Vol.8 , Page No.01-14)
The literature allied with the supply chain management theory is examined. The literature is
viewed according to the way that Supply Chain Management has been conceptualized and applied.
A primary review of this literature suggests that there are numerous different streams of study
regarding the Supply Chain Management is perceived. The lack of cohesion has made supply chain
management a very broad area. However, many authors have noted that the extent of views on the
idea of supply chain management and the unpredictability in the way that SCMis viewed has also
probably troubled the development of SCM, intellectual work and specialist appliance, puzzling
the way that supply chain management is viewed in both study and exercise.

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CHAPTER-2
INDUSTRY & COMPANY PROFILE
2.1 INDUSTRY PROFILE
The word logistics is derived from the Greek word "LOGISTIKOS" and the Latin word
"LOGISTICUS", which implies the art of processing and ascertaining.
Logistics is an industry were the flow of the goods between the purpose of cause and the motivation
behind usage to meet the needs of the customer. The valuable belongings supervised in the logistic
may include the visible things like equipment’s, materials, tools etc. and the invisible things like
time and efficiency.
Logistics is all about switching substances, info in addition to funds collected from one of
organization to another organization and also with an organization with the shopper. Logistics can
be a significant system of the organization economic climate and it is an important worldwide
finance recreation. That entails pursuits like shipping moving, warehousing, materials controlling,
safety the labels, inventory control, order finalizing, in addition to marketing, predicting in
addition to customer.
Severe competitors in today's worldwide commercial centre, your presentation with products
along with shorter life process, your raise expectations with buyer and also the charge cutting
options need caused company to concentrate notice with logistics sector. Historically, your
logistics industry ended up being definitely split up and additionally restricted largely to be able
to vehicles and additionally warehousing. Your logistics direction in today’s society however, goes
over all the facts of Cost Company such as an efficient integration with vehicles, serviceand
warehousing, inverted logistics, cost additional services which include payment collection,
packaging, particulars, buyer brokerage house amenities, kitting, service direction, and
reconfiguration.
Different reviews had been made so that you can quote the logistics pursuits as a percentage
involving whole manufacturing value, and it is seen of which relating to 12 in addition to 20% of
the finalized full charge involving up-to-date shopper product is normally linked to logistics
charge. (The a few significant charge components of logistics treatments usually are stocktaking,
moving in addition to supervision.) Logistics sector offers a major the main financial

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system, as they definitely typically comprise relating to 10 in addition to 15% of the GDP of a
region.
The Indian logistics business have achieved a major growth in the past few years like using
advance technology, advance framework that helps for a effective administration. The thought of
3PL became the largest customs in the country.The country after that consistently progressed from
the stage where the Indian affiliations outsourced their work need remembering the finished
objective to avoid business related issues. For instance, transportation and warehousing were
outsourced to different organization suppliers known as the (Second-Party Logistics) 2PL
organization suppliers.
Outfitting consolidated organizations together with other value included organizations, while the
associations concentrate on the centre abilities and make their store network more efficient.
2.2 COMPANY PROFILE
Shri Sai Tradewell Llp is a Limited Liability Partnership firm incorporated on 15 October 2015. It is
registered at Registrar of Companies, Delhi. Its total obligation of contribution is Rs. 7,700,000.
Designated Partners of Shri Sai Tradewell Llp are Sachin Garg and Rishabh.
Shri Sai Tradewell Llp's last financial year end date for which Statement of Accounts and Solvency were
filed is N/A and as per records from Ministry of Corporate Affairs (MCA), date of last financial year end
date for which Annual Return were filed is N/A.
Shri Sai Tradewell Llp's LLP Identification Number is (LLPIN)AAE-9362. Its Email address is
sachingarg004864@gmail.com and its registered address is 55, 1ST FLOOR, PHASE-II BADLI
INDL.ESTATE NEW DELHI Delhi 110042
Specialties
India,s network in CIS, Project-, break bulk and container forwarding, Warehousing and
repackaging for chemicals and consumer goods, Shipping agents, Crew and ship managers,
Projects, Chartering,
 Business
Logistics and Supply Chain
 Category
Privately Held
 Command Centre
Alipur ,Delhi
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 Company Size
50-300 employees
 Founded
2015
S.S.T Logistics enhances your operations by seeing a stockroom for what it is a working as well as
a meeting purpose of different supply chains. Where these chains meet is the place your upper
hand is made. It's the place you beat the opposition. On the off chance that you collaborate with
the right accomplice, that is.
 Versatile logistic arrangements
 End-to-end answers for inventory network advancement
 From get to warehousing to circulation
 Qualified warehousing authorities on location
 home in corner markets and districts
 Concentrate on value governor, cost-productivity, wellbeing and surroundings



VISION
People and presentation beyond your expectation.
2.3 MISSION
 To appear as a universal logistics leader.
 To formulate our clients business more competitive.

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2.4 PRODUCT AND SERVICE PROFILE AREAS OF OPERATION:
S.S.T is one of the major service providing in the CSI for the DAIRY industry
Customs Approval and Forwarding
Our achievement in the tobacco business began through SHRI SAI TRADEWELL LLP
Advancing in the nineties. The most concentrated movement is advancing and custom freedom.
Later the tobacco business incorporates costly highly fluid (extract) products, no compelling
reason to clarify that the dangers are amazingly high. Each conveyance of cigarettes is
accomplished by equipped watchmen who should be changed at each fringe connected to nearby
permit enactment.
Storage and handling
Tobacco and its related items are reserved and taken care of by SHRI SAI TRADEWELL LLP
Logistics in numerous nations within the CIS. This incorporates a wide range of items: tobacco,
cigarettes, and elements for the generation additionally showcasing material.
Tracking and Tracing – KPI’s
As indicated by the enactment the exporter of extract payload ought to stick on each thing sent
extract stamps issued/enlisted by the nation of the merchant. For our situation extract stamps are
required on each bundle of cigarettes. Extract merchandise request an abnormal state of control;
thus following and following were introduced. The framework permits by means of web to
complete each stacking key focuses (take off, outskirt, transhipment, entry). The following and
following framework encouraged the portion of operational KPI's to quantify the volumes, the
quality and procedures. An imperative capacity is information basing where the foundation of each
shipment is put away.
SHRI SAI TRADEWELL LLP has built up a devoted global tobacco group, had some expertise
in the business particular necessities, taking after the most recent patterns. Today we propose
supply answers for the main 3 of the tobacco business.

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Managing your goods
 Multi-modular transport administration to and from
 Capacity, request picking and esteem included administrations
 Completely possessed and leased warehousing
 Customer products, risky chemicals, industry and tobacco
 Full consistence with neighbourhood and universal tenets and regulations
 In-house security, lawful and traditions specialists
India's economy has been getting a charge out of solid and stable development in the previous ten
years. Considerable outside direct venture and expanded globalization have increased the nation's
assembling limit. Today, India is developing from an assembling powerhouse into one of the
significant obtainment focuses on the planet.
SHRI SAI TRADEWELL LLP has submitted itself to offer the quickly developing exchange with
one quit shopping and way to-entryway logistic administrations and has set up own workplaces in
the significant ports and urban areas of India. In India SHRI SAI TRADEWELL LLP is the client's
ensure the payload will achieve its destination on time.
2.5 VALUES
The core values of SHRI SAI TRADEWELL LLP. LTD which are termed as a saying as "makers
of chance" i.e., ―creators of opportunity, into a day by day business reality, with distinctive
advantages for SHRI SAI TRADEWELL LLP groups

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Entrepreneurship
 Taking each chance to get better and to innovate

 Reacting quickly and full of initiative
 Pro-actively build new solutions jointly with our clients
Cooperation
 make out more as a squad to give the best potential service together
 Forever performing with a positive attitude
Commitment
 state what we do and accomplish as we stated

 perform accountably, sense responsibility
 Running the additional mile from the concern of our customer
Integrity & Respect
 Value open message in a multicultural situation

 Respect the ability and the commitment of each partner
 Care about the partners in the group in which we work (Corporate Social Responsibility)

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2.6 COMPETITORS

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2.7 SWOT ANALYSIS

SWOT Increase in labour costs.  New entry barrier (China)  rising cost of raw materials.
1. The competitiveness of Logistics providers

2. extremely well recognized networks cover more than 100 urban
communities and 50 nations
STRENGTHS 3. Powerful experience of industry since 1905
4. Product Diversification
5. High Skilled Workforce.
6. Cost competitiveness
1. Limited brand presence & recall as compared to the leading players

in the world
2. solid rivalry from neighbourhood post as well as other company,
WEAKNESSES limited market share
3. High cost for obstacles removing (approx.50% of total transport cost)
4. Equipment obsolescence
1. Worldwide Market
2. Burly existence in all key markets allows to offer complete services
OPPORTUNITIES
3. Growth rates infrastructures
4. New Emerging markets ( Africa,  middle East, India)
1. Increase in labour costs.

2. New entry barrier (China)
THREATS 3. Rising cost of raw materials.
4. Increasing fuel rates therefore increasing transportation costs

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CHAPTER-3
THEORETICAL BACKGROUND
3.1 INTRODUCTION TO SUPPLY CHAIN
A supply chain is a inter linked system of the supplier, producers distributers and logistics facilities
which does the functions of the procurement of the raw materials, transportation ofthese
materials into intermediary and the final products and the distribution of this final goods to the
target audience. The supply chain may be created in the both production industry as well asin
the service sector industry.
According to Jones and Riley, “Supply chain management deals with the total flow of materials
from suppliers through end user”.
According to Cooper and Ellram, “Supply chain management is an integrative philosophy to
manage the total flow of distribution channel from the supplier to the ultimate user”.
According to Christoper, “SCM is the management of upstream and downstream relationships
with suppliers and customers to deliver superior customer value at less cost to the supply chain
as a whole”.
3.2 SUPPLY CHAIN MANAGEMENT (SCM)

Supply chain management is the combination of the various channel members to arrange, put
into practice and deal with picture perfect value that adds the process in meeting up the wants of
the target audience.
SCM has become an important issue for every organization during the last decade. Individual
business and organizations no longer compete as independent and autonomous entities, but are
obliged to form supply chains, and networks of multiple business and complex inter- relationships,
in order to assure their smooth operation and flow of inputs and outputs.
The administration of numerous connections over the inventory network is being referred to as
distribution network administration (SCM). SCM comes as a development of what businesses
called logistics, moreover capture both the functions of logistics as well as the interactions in place
with other functions of the firms as marketing , operations, finance, etc., and external businesses
of the firm.

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Tan et al, has said that "SCM incorporates materials and supply management. The supply is of
essential crude materials to certain items. Concentrates on how an organizations use their supplier's
procedures, innovation and ability to increase upper hand. It is an administration rationality that
overcomes customary intra-business exercises by uniting exchanging partners with regular point
of streamlining and proficiency".
3.3 DISTRIBUTION MANAGEMENT

A Distribution Management System (DMS) is a gathering of uses intended to screen and control
the whole dispersion organize proficiently and dependably. It goes about as a choice emotionally
supportive network to help the control room and field working faculty with the observing and
control of the electric dissemination framework.
Dispersion management is a general term that infers diverse exercises and methodology, for
occurrence, bundling, stock, warehousing, stock framework and logistics. Coordinate the progress
of product from supplier or creator to motivation behind offer.
Effectively managing the entire allotment system is essential to budgetary accomplishment and
corporate life range. The higher an organization or the more conspicuous the amount of supply
centres an association has, the more it ought to rely on upon robotization to feasibly manage the
dispersal process.
3.4 CHARACTERISTICS OF SCM
Integrated behaviour: SCM incorporates integration of, stakeholders from suppliers to

customers.
Mutually sharing information: For compelling SCM commonly sharing data among channel
individuals is required, particularly to plan and checking forms.
Mutually sharing channel risks and rewards: Effective SCM likewise requires commonly
sharing channel hazard and remunerates that yield an upper hand. Hazard and remunerate sharing
ought to happen over the long haul. Hazard and remunerate sharing is vital enemy long haul centre
and collaboration among the inventory network individuals.

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Co-operation: Co-operation among the channel individuals is required adversary powerfulSCM.

Co-operation implies to comparable or reciprocal facilitated activities performed by firms in a
company relationship to deliver predominant shared results that are regularly expected after some
time.
Focus on serving customers: Supply system succeeds if each individual from the production
group has the same intention and the same core of serving customers. Building up the similar
objective and the comparable core among supply or store network individuals is a kind of approach
reconciliation.
Integration of processes: The usage of Supply Chain Management needs the coordination of
procedures as of sourcing, to assembling as well as dissemination over the inventory network. The
reconciliation can be proficient through diverse groups, in plant supplier faculty and outsider
administration suppliers.
Partners to build and maintain long-term relationship: Fruitful relationship plan to coordinate
channel strategy to evade excess and envelop whereas looking for a level of cooperation that
permits members to be more viable at lower cost levels. Approach coordination is possible if there
are flawless social orders and organization frameworks among the chain people.
3.5 OBJECTIVES OF SCM
Service orientation: The very premise of inventory network has been to give predominant client
administration. Administration is about the worth that the client gets, which thusly relies on his
own discernment about what constitutes "esteem".
System orientation: Framework introduction is at the centre of the presence of any store network.
Collaboration because of participation and coordination is the fundamental increase ofa store
network. This involves while getting ideal results for store network all in all, outcome for the
accomplices on the chain may not as a matter of course be ideal; these could be not exactly ideal.
Be that as it may, there are generous additions for every one of the accomplices in cooperating.

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Improving value: The targets of each store network are to amplify the common value formed.
The evaluation of store network creates the difference between what preceding item is merit to the
client and the attempt the production network uses in filling the client's solicitation.
Improving quality: Proficient production network helps in enhancing the nature of operations of
the associations. Productive inventory network helps in extension of width and profundity of
conveyance.
Competitiveness and Efficiency: The inventory network is a business association. It gives quality
to the client while being focused. Intensity is fundamental for it to strongly manage itself so as to
have the capacity to give expanding quality to its client. Proficient is a vital component of
aggressiveness.
Other similar objectives:

 To minimize the total system cost
 To full fill customer requirements through efficient resource
 To face global competition
 To improve standardization
 To achieve world class performance
 To reduce transportation cost
 To maximize efficiency of distribution side
 To make better decision
3.6 SUPPLY CHAIN PRINCIPLES
 Segment customers built on service needs.

 Customise the Source Chain Management network.
 Pay attention to signals of market strategy and demand accordingly.
 Differentiate product nearer to the customer.
 Manage the resources of supply strategically.
 Create a supply-chain-wide technology strategy.
 Adopt channel-spanning performance methods.

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3.7 ACTIVITIES AND FUNCTIONS OF SCM
Logistics activities concern both the supply and distribution channel and are interrelated with the
rest activities and functions comprised by the supply chain of each firm. The logistics activities
involved in SCM can be divided in key activities and support activities.
Key Activities are central to the operation of every firm, involve
 Transportation,
 Inventory management,
 Customer service,
 Information flows, and
 Order management.
Support Activities of the SCM include

 Warehousing,
 Material handling,
 Purchasing,
 Packaging,
 Cooperation with production operation management, and
 Maintenance of information systems is required for the smooth and peace operation of
the supply string of the firm.
Support activities are equally important and contribute to the goals and objectives set by the SCM
of a firm/organization, however they may differ across organizations depending on the industry
they operate, the special characteristics of the product/services and the needs of the customers.
The main functions of SCM includes
 Defining geographical boundaries business and relationships
 control demand and supply
 Logistics
 Procurement
 Import and export system interface
 Production and distribution system interface

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3.8 BENEFITS OF SCM
 Lower inventory cost,

 Managing transportation, warehousing & packaging cost.
 Provides better supply chain flexibility
 Enhanced customer service
 Provides High income
 Increased productivity and performance.
3.9 Process and Procedure

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3.10 CHALLENGES IN SCM
Globalization
One of the best inconveniences that affiliations are going up against the technique through the
lessen the cost of the stores framework. With the view to fulfil the wants of the targetedcustomers
and earn effectively.
Client’s preference
As communicated above, overall supply chains are psyche boggling. Add to that thing incorporates
that are constantly changing, and the test is impressively more paramount. A thing is released and
customers rapidly weight associations to think about the accompanying colossal thing.
Market Development
Another segment that shows a test is the trip for new clients. The expense of an adding to a thing,
from R&D to thing presentation, is central. In like manner, affiliations are trying to extend their
vehicle to making markets with a specific last target to make wages and improvement bit of the
general business. Affiliations all around the globe are relied on to extend in their home and outside
business sections. The prologue to new markets is troublesome as a consequence of exchanging
game-plans, expenses, and government procedures.
Customers' longings nowadays are more asking for than some other time in late memory. As
depicted here, associations have responded with overall frameworks, thing progression, and
business segment improvements. This infers associations now rely on upon stock system chiefs
to enhance their quality chains remembering the final objective to stay forceful. Accordingly, it's
nothing unforeseen that these specialists are prominent. So customers, rest ensured - masters in
stock system organization, including our own specific Grainger Centre graduates - are off camera
taking care of these complexities each and every day and are fiery to captivate the customer
experience.
Planning & risk management

Remembering the final objective to stay as beneficial and practical as could sensibly be normal,
infrequent assessments and overhauls are required. These adjustments are a direct result of changes
in the business division – changes, for instance, new thing dispatches, overall sourcing,

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credit availability and the need to guarantee secured advancement. These perils must be perceived
and measured with a particular deciding objective to control and direct.
Managing inventory
Directing stock goes past checking what amount of boxes of pencils is sitting in your dissemination
focus. It incorporates maintain enough stock near to so your association can be versatile while
meeting all customer and client wishes. Appropriately timing solicitations is furthermore
incorporated to ensure every things (or sections of a thing) land at the doled out time without your
association going up against significant deferrals. This also incorporates passing on sufficient stock
so your association doesn't run out—yet less stock that advantages are impacted.
Managing suppliers
Close by administering stock comes supervising suppliers. Stock system chiefs are responsible for
knowing when they want different suppliers for one thing, overseeing suppliers when there are
delays & ensuring all solicitations got meet quality controls. They're in like manner accountable
for finding suppliers with unsurprising and strong organization at a worth that doesn't hurt your
essential concern.
Maintaining Safety and Quality

The globalization of your store system can be consolidated by means of stresses over the way of
things that are made in various countries (or contain parts from various countries) that may not
meet authoritative rules. This puts associations at peril of audits. This suggests store system bosses
are responsible for ensuring suppliers and their things keep up safety and quality standards. Audits
or wellbeing issues can hurt an association's reputation and impact things like capital.
Risk Mitigation
Store system chairmen are accountable for ensuring their association isn't squashed by issues with
a supplier. Associations that too much reliant on a one supplier are vulnerable if supplier can't
meet demands. That suggests store system executives have to mitigate risks, so a tremor in Asia
doesn't end the era line in North America, for case. They include fortification courses of action to
ensure that if one supplier goes insolvent, their association's store system continueswith no
advantages being impacted.

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Store system executives have a baffling occupation. They consider each one of the threats along
their generation system; ensure the association has the supplies it needs when it needs them.
They're moreover persistently endeavouring to diminish any surveys or security issues. Stock
system organization is something that routinely goes undetected when it's going effortlessly the
people who are incredible at it makes it look straightforward, regardless of the way that it now and
again is.

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CHAPTER-4
ANALYSIS AND INTERPRETATION
TABLE 4.1: Table showing the age group of the respondents
Age No of Respondents Percentage

20-29 68 50.75%
30-39 32 23.88%
40-49 23 17.16%
50 & above 11 8.21%
Total 134 100%
ANALYSIS:
The above table shows it is observed that majority of the respondents i.e. 50.75% falls under the
age group of 20-29, 23.88% of respondents’ falls under the age group of 30-39, and 17.16% of
respondents are age group of 40-49 and only least number of respondents i.e.8.21% of respondents
are aged 50 & above.
GRAPH 4.1Graph showing the age group of the respondents
AGE GROUP OF EMPLOYEES
8%
20-29
17%
30-39
51% 40-49
24% 50 & above
INTERPRETATION:
From the above graph we can interpret that employees of the company are less experienced as
majority of the respondent’s age group is between 20&29. I .e 50.75%

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TABLE 4.2: Table showing gender of the respondents
Gender No of Respondents Percentage

Male 89 66.42%
Female 45 33.58%
Total 134 100%
ANALYSIS:
The above table shows that there are 66.42% male employees and 33.58% of female employees.
GRAPH 4.2: Graph showing gender of the respondents
GENDER OF THE EMPLOYEES
34%
Male
Female
66%
INTERPRETATION:
From the above graph we can interpret that the company hired majority of male employees more
than that of female employees’ i.e.66.42%. Since there are more number of male employees the
company may focus on to hire female employees too.

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TABLE 4.3: Table showing response of the employees towards how company deal with
supply chain
Deal with supply chain No of Respondents Percentage

Close partnership with suppliers 46 34.33%
Close partnership with customers 32 23.88%
JIT supply 17 12.69%
Outsourcing 0 0
Subcontracting 39 29.10
Total 134 100%
ANALYSIS: From the above table it is clear that company deals with supply chain through
34.33% of close partnership with suppliers, 23.88% of close partnership with customers, 12.69%
of JIT supply, and 29.10% of subcontracting.
GRAPH 4.3: Graph showing how company dealing with supply chain
HOW COMPANY IS DEALING WITH SUPPLY CHAIN
Close partnership with suppliers
29% Close partnership with

34% customers
JIT supply
0%
13% Outsourcing
24%
Subcontracting
INTERPRETATION:
From the above graph we can interpret that the company deal with supply chain through
maintaining close partnership with suppliers i.e. 34.33% of the respondents agree to this which
gives long term business growth as suppliers plays an important role in supply chain.

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TABLE 4.4: Table showing whether the company have partnership agreement with any of
their suppliers
Partnership Respondents Percentage
Yes 0 0%
No 134 100%
Total 134 100%
ANALYSIS:
The above table shows that there is no partnership agreement with supplier.
GRAPH 4.4: Graph showing the status company partnership agreement with their
suppliers
PARNERSHIP AGREEMENT WITH SUPPLIERS

0%
Yes
No
100%
INTERPRETATION:
The above graph shows the clear opinion of the employees towards partnership agreement with
their suppliers, where SHRI SAI TRADEWELL LLP do not maintain any contract agreement with
suppliers as they believe that in cordial relationship with their suppliers rather than the agreement.

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TABLE 4.5: Table showing how company value their client’s relationship
Value of client partnership Respondents Percentage

Very important 74 55.22%
Important 41 30.60%
Normal 19 14.18%
Less important 0 0
Unimportant 0 0
Total 134 100%
ANALYSIS:
From the above table it is clear that the company value the relationship of clients, 55.22% of
respondents says very important, 30.60% of respondents says important, 14.18% of respondents
says normal.
GRAPH 4.5: Graph showing how company value their client’s relationship
HOW COMPANY VALUE THEIR CLIENT’S RELATIONSHIP
0% 0%
14%
Very important
Important
Normal
31% 55% Less important
Unimportant
INTERPRETATION:
The above graph shows that clear opinion of the employees towards importance of client’s from
the company point of view, where 55.22% of respondents agree that client’s relationship is very
important for the business as they build a long term relationships with the company.

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TABLE 4.6: Table showing relationship between firm and their suppliers
Relationship between firm Respondents Percentage

and suppliers
Very strong 16 11.94%
Strong 83 61.95%
Normal 35 26.11%
Weak 0 0%
Very Weak 0 0%
Total 134 100%
ANALYSIS:
From the above table it is clear that 11.94% of respondents said there is very strong relationship
between firm and suppliers, 61.95% of respondents said there is strong relationship and 26.11%
of respondents said it is normal.
GRAPH 4.6: Graph showing relationship between firm and their suppliers
RELATIONSHIP BETWEEN FIRM AND THEIR SUPPLIERS

0% 0%
12%
Very strong
26%
Strong
Normal
Weak
62% Very Weak
INTERPRETATION:
The above graph shows the clear opinion of the employees that 61.95% of respondents agree that
there is strong relationship between firm and their suppliers, since it is strong the company has to
focus on this factor and try to make very strong relationship with the suppliers as they are the main
source of business.

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TABLE 4.7: Table sowing that Company have the policy to deal with suppliers who are not
willing to partner with your firm
Policy to deal with non- No of Respondents Percentage

partners
Yes 134 100%
No 0 0
Total 134 100%
ANALYSIS:
From the above table it is clear that the company have the policy to deal with suppliers who are
not willing to partner with the firm i.e. 100%.
GRAPH 4.7: Graph showing that company policy to deal with non-partner suppliers
COMPANY POLICY TO DEAL WITH NON PARTNER SUPLLIERS

0%
Yes
No
100%
INTERPRETATION:
The above graph shows the clear opinion of employees that company has the policy to deal with
suppliers who are not willing to partner with the firm and the organization also implement the
policy effectively to make the suppliers as a partner to build an long term relationship with them.

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TABLE 4.8: Table showing transportation facility in SCM department

Transportation facility No.of.Respondents Percentage
Strongly agree 94 70.14%
Agree 40 29.86%
Neither agree nor disagree 0 0
Disagree 0 0
Strongly disagree 0 0
Total 134 100%
ANALYSIS:
The above table shows that 70.14% of respondents strongly agree that supply chain management
is having adequate transportation and 29.86% of respondents agree that SCM has adequate
transportation.
GRAPH 4.8: Graph showing transportation facility in SCM department
TRANSPORTATION FACILITY
0%
0% 0%
30% Strongly agree

Agree
Neither agree nor disagree
Disagree
70% Strongly disagree
INTERPRETATION:
The above graph shows the clear opinion of employees that 70.14% of respondents strongly agree
that there is adequate transportation facility in SCM where transportation is an important factor in
SCM. And the company have to take an effective action to improve the facility as is not 100%
effective.

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TABLE 4.9: Table showing respondent’s rating towards the working strategies of SCM
department on the basis of the current programmes
Strategies of SCM No of respondents Percentage

Outstanding 78 58.21%
Excellent 34 25.37%
Good 22 16.42%
Average 0 0
Poor 0 0
Total 134 100%
ANALYSIS:
From the above table it is clear that 58.21% of respondents says the working strategies of SCM
department on the basis of the current programmes are outstanding, 25.37% of respondents says
excellent working strategies and 16.42% of respondents says good working strategies.
GRAPH 4.9: Graph showing respondent’s rating towards the working strategies of SCM
department on the basis of the current programmes
RATING OF WORKING STRATEGIES OF SCM

0% 0%
17% Outstanding
Excellent
Good
25% 58% Average
Poor
INTERPRETATION:
The above chart shows the clear opinion of employees that 58.21% of respondents agree that there
is good working strategies on the basis of current programmes, the company can implement
effective strategies to the current programmes as it technology driven department

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TABLE 4.10: Table showing factors to be improved in the production
Factors to improve No.of.respondents Percentage

Operational activities 26 19.40%
Tactical activities 49 36.57%
Current programming strategies 59 44.03%
Total 134 100%
ANALYSIS:
From the above table it is clear that 19.40% of employees says operational activities should be
improved, 36.57% of employees says tactical activities should be improved and 44.03% of
employees says current programming strategies should be improved.
GRAPH 4.10: Graph showing factors needs to be improved

FACTORS NEEDS TO BE IMPROVED
19%
Operational activities
44%
Tactical activities
Current programming
strategies
37%
INTERPRETATION:
The above graph shows the clear opinion of respondents towards improvement in the company
production progress, majority of the respondents i.e. 44.03% says that the company need to pay
attention to improve the current programming strategies as the current working strategies are not
met with the expectation level of the company.

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TABLE 4.11: Table showing challenges faced in dealing with raw material
Problems in raw material No of Respondents Percentage

During storage 21 15.67%
Packaging 19 14.18%
Testing of packaging 74 55.22%
Evaluation of defective raw materials 20 14.93%
Total 134 100
ANALYSIS:
From the above table it is clear that the company facing problem in raw material dealing with
raw material that 15.67% of respondents says that problem occurs during storage, 14.18% of
respondents says that problems occur during package, 55.22% of respondents says problems occur
during testing of packaging, 14.93% of respondents says that problem occurs during evaluation of
defective raw materials.
GRAPH 4.11: Graph showing challenges faced in dealing with raw material
CHALLENGES IN DEALING WITH RAW MATERIALS
During storage
15% 16%
Packaging
14%
Testing of packaging
55% Evaluation of defective raw

materials
INTERPRETATION:
The above graph shows that 55.22% of respondents have said that testing of packaging is the major
problem faced by the company in dealing with raw material which they have to focus and try to
implement the effective strategies to reduce the challenges.

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Table 4.12: Table showing the respondent’s rating towards delivery activity of the
department
Delivery activity No of Respondents Percentage

Outstanding 32 23.88%
Excellent 84 62.69%
Good 18 13.43%
Average 0 0
Poor 0 0
Total 134 100%
ANALYSIS:
The above table shows that rating of delivery activity, 23.88% of respondents says outstanding,
62.69% of respondents says excellent, 13.43% of respondents says it is good.
GRAPH 4.12: Graph showing respondent’s rating towards delivery activity of the
department
RATING DELIVERY ACTIVITY OF SCM DEPARTMENT

0% 0%
13%
24%
Outstanding
Excellent
Good
Average
Poor
63%
INTERPRETATION:
The above graph shows the clear opinion of employees that 62.69% of respondents have agreed
that delivery activity of the company is excellent and company must focus and try to spend time
on this factor to become outstanding in their activity

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TABLE 4.13: Table showing challenges faced by the SHRI SAI TRADEWELL
LLP.LTD
Challenges faced by company No of Respondents Percentage

Timely delivery 14 10.45%
Package 73 54.48%
International customers 13 9.70%
Lack of infrastructure 11 8.21%
New technology 08 5.97%
Talent shortfalls 15 11.19%
Total 134 100%
ANALYSIS:
The above table shows that challenges faced by the company, 10.42% of respondents says that
timely delivery, 54.48% of respondents says package,9.70% of respondents says international
customers, 8.21% of respondents says lack of infrastructure, 5.97% of respondents says new
technology, 11.19% of respondents says talent shortfalls.
GRAPH 4.13: Graph showing challenges faced by the company
CHALLENGES FACED BY THE COMPANY
6% Timely delivery
11% 10%
Package
8% International customers
10% Lack of infrastructure

55% New technology
Talent shortfalls
INTERPRETATION:
From the above graph we can interpret that package is the major problem faced by the company
and majority respondents i.e. 54.48% agree with this. Hence the company need to corrective
measures to overcome the issues.

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TABLE 4.14.1: Table showing Rating of respondents towards challenges faced by SHRI
SAI TRADEWELL LLP.Ltd (Timely delivery)
Timely delivery No of Respondents Percentage

Excellent 51 38.06%
Very good 32 23.89%
Good 23 17.15%
Average 17 12.88%
Poor 11 8.02%
Total 134 100%
ANALYSIS:
The above table shows that rating of the challenge faced by the company in terms of timely
delivery, 38.06% of respondents says excellent, 23.89% of respondents says very good,17.15%
of respondents says good, 12.88% of respondents says average, 8.02% of respondents says poor.
GRAPH 4.14.1: Graph showing rating on timely delivery of the products

RATING ON TIMELY DELIVERY OF THE PRODUCTS
8%
13% Excellent
38%
Very good
Good
17% Average
Poor
24%
INTERPRETATION:
From the above graph we can interpret that 38.06% of respondents have rated excellent towards
timely delivery, since the percentage of respondents is low the company need to implement the
strategies to improve.

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TABLE 4.14.2: Table showing rating of respondent’s towards challenges faced by SHRI
SAI TRADEWELL LLP.Ltd (packaging)
Packaging No of Respondents Percentage

Excellent 0 0
Very good 0 0
Good 24 17.91%
Average 31 23.13%
Poor 79 58.96%
Total 134 100%
ANALYSIS:
The above table shows that rating of the challenge faced by the company in terms of packaging,
17.91% of respondents says good, 23.13% of respondents says average,58.96% of respondents
says poor.
GRAPH 4.14.2: Graph showing rating on packaging the products
RATING ON PACKAGING THE PRODUCTS

0% 0%
18%
Excellent
Very good
Good
59% 23% Average

Poor
INTERPRETATION:
From the above graph we can interpret that 58.96% of respondents have rated poor performance
towards packaging, since majority of the respondents says it is poor the company need to
implement the strategies to overcome this challenge.

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TABLE 4.14.3: Table showing Rating of respondent’s towards the challenges faced by
SHRI SAI TRADEWELL LLP.Ltd (International customs)
International customs No of Respondents Percentage

Excellent 78 58.21%
Very good 32 23.88%
Good 18 13.43%
Average 6 4.48%
Poor 0 0
Total 134 100%
ANALYSIS:
The above table shows that rating of the challenge faced by the company in terms of international
customs, 58.21% of respondents says excellent, 23.88% of respondents says very good,13.43% of
respondents says good, 14.48% of respondents says average.
GRAPH 4.14.3: Graph showing rating on international customs
RATING ON INTERNATIONAL CUSTOMS

0%
5%
13% Excellent
Very good
Good
24% 58% Average
Poor
INTERPRETATION:
From the above graph we can interpret that 58.21% of respondents have rated excellent towards
international customs, since majority of the respondents says it is excellent, hencee the company
need not spend much time towards this factor.

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TABLE 4.14.4: Table showing Rating of respondents towards the challenges faced by
SHRI SAI TRADEWELL LLP.Ltd (lack of infrastructure)
Lack of infrastructure No of Respondents Percentage

Excellent 86 64.18%
Very good 28 20.90%
Good 20 14.92%
Average 0 0
Poor 0 0
Total 134 100%
ANALYSIS:
The above table shows that rating of the challenge faced by the company in terms of lack of
infrastructure, 64.18% of respondents says excellent, 20.90% of respondents says very
good,14.92% of respondents says good.
GRAPH 4.14.4: Graph showing rating on lack of infrastructure facility
RATING ON LACK OF INFRASTRUCTURE FACILITY

0% 0%
15% Excellent
Very good
21% Good
64% Average
Poor
INTERPRETATION:
From the above graph we can interpret that company need not focus much time on this criteria as
majority of the respondents i.e. 64.18% agreed that infrastructure facility of the company is
excellence.

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TABLE 4.14.5: Table showing Rating of the respondents towards the challenges faced by
SHRI SAI TRADEWELL LLP.Ltd (new technology)
New technology No of Respondents Percentage

Excellent 63 47.02%
Very good 28 20.89%
Good 33 24.63%
Average 07 5.22%
Poor 03 2.24%
Total 134 100%
ANALYSIS:
The above table shows that rating of the challenge faced by the company in terms of new
technology, 47.02% of respondents says excellent, 20.89% of respondents says very good,24.63%
of respondents says good, 5.22% of respondents says average, 2.24% of respondents says poor.
GRAPH 4.14.5: Graph showing rating on new technology adopted by the company towards
SCM
RATING ON NEW TECHNNOLOGY ADOPTED BY THE COMPANY

TOWARDS SCM
5% 2%
Excellent
Very good
25% 47%
Good
Average
21% Poor
INTERPRETATION:
From the above graph we can interpret that the company need not focus much on this criteria as
majority of the respondents i.e. 47.02% agreed that company is adopting technology but need to
be effective in implementing the new technology and updating periodically as it is knowledge and
technology driven world, as of now technology plays an major role in any business.

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TABLE 4.14.6: Table showing rating of respondents towards the challenges faced by
SHRI SAI TRADEWELL LLP.Ltd (talent shortfalls)
Talent shortfalls No of Respondents Percentage

Excellent 81 60.45%
Very good 28 20.90%
Good 12 8.95%
Average 09 6.72%
Poor 04 2.98%
Total 134 100%
ANALYSIS:
The above table shows that rating of the challenge faced by the company in terms of talent
shortfalls, 60.45% of respondents says excellent, 20.90% of respondents says very good,8.95% of
respondents says good, 6.72% of respondents says average, 2.28% of respondents says poor.
GRAPH 4.14.6: Graph showing rating on talent shortfalls
RATING ON TALENT SHORTFALLS IN TERMS OF DEMEND AND

SUPPLY OF THE CUSTOMERS
3%
7%
9% Excellent
Very good
Good
21% Average
60%
Poor
INTERPRETATION:
From the above chart we can interpret that company must focus to improve the shortfalls as
majority of the respondents i.e. 60.45% which is not excellent as such because the goal of every
business is to meet the demand and expectations of the customers which should be focused to
100%

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TABLE 4.15: Table showing SHRI SAI TRADEWELL LLP concern about
supply chain risks
Supply chain risk No of Percentage

Respondents
Agree 18 13.43%
Neither agree nor disagree 10 7.46%
Disagree 10 7.46%
Strongly disagree 05 3.73%
Total 134 100%
ANALYSIS:
The above table shows that 68.66% of respondents strongly agree that company is concerned about
SCM risk and 13.43% of respondents agree, 7.46% of respondents neither agree nor disagree,
7.46% of respondents disagree, and 3.73% of respondents strongly disagree.
GRAPH 4.15: Graph showing company concern about risk management
COMPANY CONCERN ABOUT RISK MANAGEMENT

4%
7% Strongly agree
8%
Agree
13% Neither agree nor disagree
68% Disagree
Strongly disagree
INTERPRETATION:
The above chart shows the clear opinion of the respondents that 68.66% strongly agree that the
company is concerned about SCM risk which is benefit for any business to avoid future
uncertainties.

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TABLE 4.16: Table showing whether the Company is collecting risk information from
their critical suppliers periodically
Risk information No of Percentage

Respondents
Agree 31 23.13%
Neither agree nor disagree 14 10.45%
Disagree 07 5.22%
Strongly disagree 0 0
Total 134 100%
ANALYSIS:
The above table shows that 61.19% of respondents strongly agree that company is collecting risk
information from suppliers periodically, 23.13% of respondents agree, 10.45% of respondents
neither agree nor disagree, 5.422% of respondents disagree.
GRAPH 4.16: Graph showing company is collecting risk information periodically from
their suppliers
COMPANY IS COLLECTING RISK INFROMATION PERIODICALLY

FROM THEIR SUPPLIERS
0%
5%
11% Strongly agree
Agree
23% Neither agree nor disagree
61%
Disagree
Strongly disagree
INTERPRETATION:
The above chart shows the clear opinion of the respondents that 61.19% strongly agree that the
company is collecting risk information periodically from their critical suppliers as the company
must reduce the risk to attract more suppliers and customers because no customers or suppliers
will be loyal to the risky company as they expect risk free transactions.

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TABLE 4.17: Table showing which transportation and logistics challenges are most critical
to their customers
Transportation and logistics No of Respondents Percentage

challenges
Cost reduction 20 14.93%
Customer service 17 12.86%

Inventory management 10 7.46%
Risk management 30 22.39%

Security 57 42.54%
Total 134 100%
ANALYSIS:
The above table shows the clear picture of transportation and logistics that are most critical
challenges to the customers, 14.93% of respondents says cost reduction, 12.86% of respondents
says customer service, 7.46% of respondents says inventory management, 22.39% of respondents
says risk management, and 42.54% of respondents says security.
GRAPH 4.17: Graph showing which transportation and logistics challenges are most
critical to their customers
TRANSPORTATION AND LOGISTICS CHALLENGES
15%
Cost reduction
43% Customer service
13%
Inventory management
7%
Risk management
22% Security
INTERPRETATION:
The above chart shows the clear opinion of the respondents towards most critical challenge in
transportation and logistics is that security as 42.545 of respondents have agreed that there is a
challenge of security hence the company need to improve as every customer expects security and
they do not take risk.

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TABLE 4.18: Table showing how successful the company in managing its supply chain in
general
Successful supply chain No of Respondents Percentage
Very successful 89 66.42%
Successful 29 21.64%
Neither successful nor unsuccessful 08 5.97%
Not successful 06 4.48%
Not successful at all 02 1.49%
Total 134 100%
ANALYSIS:
From the above table it is clear that how successful the company is managing the SCM, 66.42%
of respondents says very successful, 21.64% of respondents says successful, 5.97% of respondents
says neither successful nor unsuccessful, 4.48% of respondents says not successful, 1.49%
respondents says not successful at all.
GRAPH 4.18: Graph showing successful of company in managing supply chain
SUCCESSFUL OF COMPANY IN MANAGING SUPPLY CHAIN

4% 2% Very successful
6%
Successful
22%
Neither successful nor
unsuccessful
66%
Not successful
Not successful at all
INTERPRETATION:
The above chart shows the clear opinion of respondents towards the company’s successful in SCM
as majority of respondents i.e. 66.42% agreed that it is very successful, the company must work
on it to get more positive response.

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TABLE 4.19: Table showing existing procedure of SCM need to be changed
SCM procedure No of Respondents Percentage
Yes 95 70.89%
No 39 29.11%
Total 134 100%
ANALYSIS:
From the above table it is clear that 70.89% of respondents says existing procedure in SCM needs
change and 29.11% of respondents says SCM do not require any change.
GRAPH 4.19: Graph showing existing procedure of SCM need to be changed
EXISTING SCM PROCEDURE NEED TO CHANGED
29%
Yes
No
71%
INTERPRETATION:
The above chart shows the clear opinion of the employees that 70..89% of respondents says the
existing procedure of SCM needs a change, since majority of respondents believe in changing the
strategies the company must look forward to satisfy the customers as well as suppliers.

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TABLE 4.20: Table showing factors that to be improved
Factor to be improved No of Respondents Percentage

Reliability 27 20.15%
Availability 29 21.64%
Transit 13 9.70%
On-time 11 8.21%
Customer service 19 14.18%
Supply chain visibility 35 26.12%
Total 134 100%
ANALYSIS:
From the above table it is clear that the company must improve the most important factor that
20.15% of respondents said reliability, 21.64% of respondents said availability, 9.70% of
respondents said transit, 8.21% of respondents said on-time, 14.18% of respondents said
customer service, 26.12% of respondents said supply chain visibility.
GRAPH 4.20: Graph showing factors that to be improved
FACTORS TO BE IMPROVED
20% Reliability
26%
Availability
Transit
14% 22% On-time

Customer service
8% 10%
Supply chain visibility
INTERPRETATION:
From the above chart it is clear that the company must focus on supply chain visibility to improve
further as majority of the respondents i.e. 26.12% has agreed that there is poor performance in
supply chain visibility hence it should be improved.

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Table 4.21: Cross Tabulation Of Transportation Vs Delivery Activity
Delivery activity of the department Total

Outstanding Excellent Good
Strongly agree 19 63 12 94
Adequate
transport facility
provided by the Agree 13 21 6 40
company
Total 32 84 18 134
H0: Adequate transportation doesn’t have significant relation to delivery activity carried out in
the department.H1: Adequate transportation have significant relation to delivery activity carried
out in the department.
The above said hypothesis is tested with a 5% level of significance. Table 4.21 shows the cross
tabulation between transportation facility provided by the company and delivery activity carried
out by the department and table 4.1.2 shows the Chi-Square result.
Table 4.21.1Chi-square test
Value Df Asymp. Sig. (2-
sided)
Pearson Chi-Square 2.822a 2 .244

Likelihood Ratio 2.755 2 .252
Linear-by-Linear Association .777 1 .378
N of Valid Cases 134
a. 0 cells (.0%) have expected count less than 5. The minimum expected count is
5.37.
RESULTS:
The above said hypothesis is tested with a 5% level of significance.
In the above table Pearson Chi-Square statistic (2.822) and p value (0.244) of Chi-Square is
greater than 0.05, the null hypothesis is accepted. This leads to the conclusion that there is no
Significant relation between the transportation facility of the company and delivery activity of
the department.

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Table 4.22: Cross Tabulation Of challenges faced by the company vs factors to be

improved
Factors to be improved Total

Availabil Transit Customer Supply chain
ity service visibility
Challenge Package 1 24 22 22 69
s faced by
New technology 0 10 11 14 35
the
company Talent shortfalls 0 7 6 17 30
Total 1 41 39 53 134
H0: Challenges faced by the company doesn’t lead to factors to be improved in the company.
H1: Challenges faced by the company leads to factors to be improved in the company.
Table 4.21.1: Chi-square test

Value df Asymp. Sig. (2-
sided)
Pearson Chi-Square 6.253a 6 .395
Likelihood Ratio 6.577 6 .362
Linear-by-Linear Association 3.326 1 .068
N of Valid Cases 134
a. 3 cells (25.0%) have expected count less than 5. The minimum expected count is .22.
RESULTS:
The above said hypothesis is tested with a 5% level of significance. Table 4.1.5 shows the cross
tabulation between challenges faced by the company and factors to be improved in the company
and table 4.1.6 shows the Chi-Square result.
In the above table Pearson Chi-Square statistic (6.253) and p value (0.395) of Chi-Square is greater
than 0.05, the null hypothesis is accepted. This leads to the conclusion that Challenges faced by
the company doesn’t lead to factors to be improved in the company.

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CHAPTER-5
FINDINGS, SUGGESTIONS & CONCLUSION
5.1 FINDINGS
 From the analysis, it is clear that majority of the respondent’s age group is 20-29 i.e.50.75%
which shows that company is focusing on hiring young and fresh employees. (Table 4.1)
 It is understood that Majority of the respondents are male employees. (Table 4.2)
 It is found that the company deal with the supply chain through maintain close relationship
with suppliers i.e. 34.33% of respondents agree to this which provides long term
relationship which reduces the cost of switching to new suppliers often and reduces time
in dealing with new suppliers. (Table 4.3)
 It is clear that the company is not maintain partnership agreement with their suppliers as
the company says that they believe in maintaining long term relationship rather than being
in contract. (Graph 4.4)
 Majority of the respondents i.e. 55.22% agree that clients are very important for the
company as they are main source of the business. (Table 4.5)
 61.95% of respondents agreed that there is strong relationship between the company and
their suppliers which shows that the company is valuing its suppliers as an important part
of their business. (Table 4.6)
 As there are no partnership agreement between the company and their suppliers the
company has adopted the policy to make the suppliers to be part of the business though the
company do not believe in agreement they frame policy from the supplier’s point of view
as some of the suppliers believe in agreement. (Table 4.7)
 It is clear that majority of the respondents of the respondents i.e. 70.14% agreed that there
is an adequate transportation facility in the SCM department which is most important factor
in this kind of businesses. (Table 4.8)
 It is understood from the majority of respondents i.e. 58.21% that on the basis of current
programmes the company has to frame an effective policy to improve the existing working
strategies of SCM. (Table 4.9)

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 It is found that current programming strategies need to be improved as it is said by majority

of the respondent’s i.e. 44.03 as it is technology driven generation the company needs a
periodical improvements. (Table 4.10)
 From the study it is found that testing package is the major challenge that is faced by the
company while dealing with raw material which is an impact for the company where
55.22% agreed. (Table 4.11)
 It is understood that 62.69% of respondents accept that delivery activity of SCM
department is doing well, hence no much time to be spent on this factor but the company
need to maintain a track to improve further in future. (Table 4.12)
 From the analysis it is understood that package is the major issues that is faced by the
company and 54.48% of respondents says that the company need more attention to
implement strategies to overcome the challenges. (Table 4.13)
 Majority of the respondents i.e. 38.06% says that there is no issues in timely delivery of
the product. (Table 4.14.1)
 The major challenges that is faced by the company is packaging the product as 58.96% of
respondents said it is poor. (Table 4.14.2)
 It is found that there is no improvement required in international customs of the company
as majority of the respondents said it is excellent i.e.58.21% (Table 4.14.3)
 It is clear that there is excellent infrastructure facility and no improvements required as
such since majority of the respondents have said it is excellent. (Table 4.14.4)
 From the analysis 47.02% of respondents found that the company is adopting the
technologies and requires more focus towards adoption of new technology. (Table 4.14.5)
 It is clear that the company is meeting the requirements and expectations and balancing the
supply and demand of the customers as 60.45% of respondents says that the talent shortfalls
in the company is excellent. (Table 4.14.6)
 It is found that the company is focused on supply chain risk where majority of the
respondents agree the factor. I .e. 68.66%.(Table 4.15)
 From the analysis it is found that 61.19% the company collects the information about risk
involved in the business transaction from the suppliers and takes necessary actions to
reduce the risk and makes the business long term. (Table 4.16)

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 It is understood that 42.54% of challenges involved in the factor that is security part of the
business transaction in transportation which is most critical factor for the customers. (Table
4.17)
 It is clear that the company is very successful in managing its supply chain where 66.425
of respondents agree towards success. (Table 4.18)
 From the analysis it is found that the existing SCM procedures needs a change in which
70.89% of the respondents says to change and adopt the new procedure based on the
requirements of the customers. (Table 4.19)
 It is understood that the supply chain visibility should be improved as it is one of the fast
growing sector 26.12% of respondents says that it should be improved to attract more
number of suppliers as well as customers. (Table 4.20)

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5.2 SUGGESTIONS
 Since the company is facing a challenge in safety of the product while transporting, there
is a chance of losing customers in terms of safety and quality. Hence it is advisable to take
effective action to overcome the issues in order to attract more number of customers.
 The current programmes and the working strategies to be improved as most of the
employees are not satisfied with the existing SCM strategies, I recommend to find out the
reasons why they are not satisfied with the present strategies and change according to their
preferences.
 SHRI SAI TRADEWELL LLP is advanced with the technology to the expected level,
hence I recommend the company to adopt the new technologies to improve the company’s
standards and also to improve the performance of the company towards production,
package, transportation and delivery pf the products.
 Another major issue is that supply chain visibility, that the company must improve and
strengthen the supply chain by making readily available to all the stakeholders as well as
the customers. I recommend the company to promote quick reaction to change by allowing
privileged users to make a move and reshape request or divert supply.
 From the analysis it is found that other major issues is that risk management and the
company must take appropriate actions to reduce the risk in the business transaction which
is most critical issue for the customers. The strategy must include organisation’s
cooperation, in interlocking risk management relationships to create covering information
flows all along the supply chains. Such a methodology would permit organisations to
identify applicable sources of risk within their control or immediate supply chain network
region and enjoy the confidence that others were doing the same.

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5.3 CONCLUSION
As we know the supply chain is the combination of both science and art that tries to help the
company to find their appropriate segments to fulfil the needs of the customers, to deliver the best
service to the clients. It is the procedure that arranges, executes and controls the progress of the
supply chain that tries to satisfy the requirements of the customers.
The logistic and the supply chain process helps the organisation to reduce the cost and to serve the
high quality service to the targeted audience. It is very important in the growing business world,
the firms want to make the commitments to study how the practice of providing a solid service and
to earn the return on investment.
There are many suggestions that have to be considered to ensure that the firm generates the profits
from this process, helps in the development of the organisation in the competitive business
environment. The major components like the advancement of the technology, skill sets, and the
capital investment can play a major role in the success of the logistics and the supply chain process
in the market. Finally, this system concentrates on the future positions of the company and the
managers that accept the process in their operation and also how the logistics and the supply chain
management works with incredible level of the operation and the price effectiveness will support
for the sustaining in the competitive advantage

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LIST OF TABLES
4.1 TABLE SHOWING THE AGE GROUP OF THE 25

RESPONDENTS
4.2 TABLE SHOWING GENDER OF THE RESPONDENTS 26
4.3 TABLE SHOWING RESPONSE OF THE EMPLOYEES 27

TOWARDS HOW COMPANY DEAL WITH SUPPLY CHAIN
4.4 TABLE SHOWING WHETHER THE COMPANY HAVE 28

PARTNERSHIP AGREEMENT WITH ANY OF THEIR
SUPPLIERS
4.5 TABLE SHOWING HOW COMPANY VALUE THEIR 29

CLIENT’S RELATIONSHIP
4.6 TABLE SHOWING RELATIONSHIP BETWEEN FIRM AND 30

THEIR SUPPLIERS
4.7 TABLE SOWING THAT COMPANY HAVE THE POLICY TO 31

DEAL WITH SUPPLIERS WHO ARE NOT WILLING TO
PARTNER WITH YOUR FIRM
4.8 TABLE SHOWING TRANSPORTATION FACILITY IN SCM 32

DEPARTMENT
4.9 TABLE SHOWING RESPONDENT’S RATING TOWARDS 33

THE WORKING STRATEGIES OF SCM DEPARTMENT ON
THE BASIS OF THE CURRENT PROGRAMMES
4.10 TABLE SHOWING FACTORS TO BE IMPROVED IN THE 34

PRODUCTION
4.11 TABLE SHOWING CHALLENGES FACED IN DEALING 35

WITH RAW MATERIAL
4.12 TABLE SHOWING THE RESPONDENT’S RATING 36

TOWARDS DELIVERY ACTIVITY OF THE DEPARTMENT

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4.13 TABLE SHOWING CHALLENGES FACED BY THE SHRI SAI 37

TRADEWELL LLP.LTD
4.14.1 TABLE SHOWING RATING OF RESPONDENTS TOWARDS 38

CHALLENGES FACED BY SHRI SAI TRADEWELL
LLP.LTD (TIMELY DELIVERY)
4.14.2 TABLE SHOWING RATING OF RESPONDENT’S TOWARDS 39

LLP.LTD (PACKAGING)
4.14.3 TABLE SHOWING RATING OF RESPONDENT’S TOWARDS 40

THE CHALLENGES FACED BY SHRI SAI TRADEWELL
LLP.LTD (INTERNATIONAL CUSTOMS)

LLP.LTD (LACK OF INFRASTRUCTURE)
4.14.5 TABLE SHOWING RATING OF THE RESPONDENTS 42

TOWARDS THE CHALLENGES FACED BY SHRI SAI
TRADEWELL LLP.LTD (NEW TECHNOLOGY)

LLP.LTD (TALENT SHORTFALLS)
4.15 TABLE SHOWING SHRI SAI TRADEWELL LLP 44

CONCERN ABOUT SUPPLY CHAIN
RISKS
4.16 TABLE SHOWING WHETHER THE COMPANY IS 45

COLLECTING RISK INFORMATION FROM THEIR
CRITICAL SUPPLIERS PERIODICALLY
4.17 TABLE SHOWING WHICH TRANSPORTATION AND 46

LOGISTICS CHALLENGES ARE MOST CRITICAL TO THEIR
CUSTOMERS
4.18 TABLE SHOWING HOW SUCCESSFUL THE COMPANY IN 47

MANAGING ITS SUPPLY CHAIN IN GENERAL

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4.19 TABLE SHOWING EXISTING PROCEDURE OF SCM NEED 48

TO BE CHANGED
4.20 TABLE SHOWING FACTORS THAT TO BE IMPROVED 49
4.21 CROSS TABULATION OF TRANSPORTATION VS 50

DELIVERY ACTIVITY
4.22 CROSS TABULATION OF CHALLENGES FACED BY THE 51

COMPANY VS FACTORS TO BE IMPROVED

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LIST OF GRAPHS
4.1 GRAPH SHOWING THE AGE GROUP OF THE 25

RESPONDENTS
4.2 GRAPH SHOWING GENDER OF THE RESPONDENTS 26
4.3 GRAPH SHOWING RESPONSE OF THE EMPLOYEES 27

TOWARDS HOW COMPANY DEAL WITH SUPPLY CHAIN
4.4 GRAPH SHOWING WHETHER THE COMPANY HAVE 28

PARTNERSHIP AGREEMENT WITH ANY OF THEIR
SUPPLIERS
4.5 GRAPH SHOWING HOW COMPANY VALUE THEIR 29

CLIENT’S RELATIONSHIP
4.6 GRAPH SHOWING RELATIONSHIP BETWEEN FIRM AND 30

THEIR SUPPLIERS
4.7 GRAPH SOWING THAT COMPANY HAVE THE POLICY TO 31

DEAL WITH SUPPLIERS WHO ARE NOT WILLING TO
PARTNER WITH YOUR FIRM
4.8 GRAPH SHOWING TRANSPORTATION FACILITY IN SCM 32

DEPARTMENT
4.9 GRAPH SHOWING RESPONDENT’S RATING TOWARDS 33

THE WORKING STRATEGIES OF SCM DEPARTMENT ON
THE BASIS OF THE CURRENT PROGRAMMES
4.10 GRAPH SHOWING FACTORS TO BE IMPROVED IN THE 34

PRODUCTION
4.11 GRAPH SHOWING CHALLENGES FACED IN DEALING 35

WITH RAW MATERIAL
4.12 GRAPH SHOWING THE RESPONDENT’S RATING 36

TOWARDS DELIVERY ACTIVITY OF THE DEPARTMENT

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4.13 GRAPH SHOWING CHALLENGES FACED BY THE SHRI SAI 37

TRADEWELL LLP.LTD
4.14.1 GRAPH SHOWING RATING OF RESPONDENTS TOWARDS 38

LLP.LTD (TIMELY DELIVERY)
4.14.2 GRAPH SHOWING RATING OF RESPONDENT’S TOWARDS 39

CHALLENGES FACED BY SHRI SAI TRADEWELL LLP.LTD
(PACKAGING)
4.14.3 GRAPH SHOWING RATING OF RESPONDENT’S TOWARDS 40

LLP.LTD (INTERNATIONAL CUSTOMS)

LLP.LTD (LACK OF INFRASTRUCTURE)
4.14.5 GRAPH SHOWING RATING OF THE RESPONDENTS 42

TOWARDS THE CHALLENGES FACED BY SHRI SAI
TRADEWELL LLP.LTD (NEW TECHNOLOGY)

LLP.LTD (TALENT SHORTFALLS)
4.15 GRAPH SHOWING SHRI SAI TRADEWELL LLP CONCERN 44

ABOUT SUPPLYCHAIN RISKS
4.16 GRAPH SHOWING WHETHER THE COMPANY IS 45

COLLECTING RISK INFORMATION FROM THEIR
CRITICAL SUPPLIERS PERIODICALLY
4.17 GRAPH SHOWING WHICH TRANSPORTATION AND 46

LOGISTICS CHALLENGES ARE MOST CRITICAL TO THEIR
CUSTOMERS
4.18 GRAPH SHOWING HOW SUCCESSFUL THE COMPANY IN 47

MANAGING ITS SUPPLY CHAIN IN GENERAL

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4.19 GRAPH SHOWING EXISTING PROCEDURE OF SCM NEED 48

TO BE CHANGED
4.20 GRAPH SHOWING FACTORS THAT TO BE IMPROVED 49

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BIBLIOGRAPHY
1. Philip Kotler :- Principles of Marketing
2. Parashuraman :- Marketing research
3. Paul Samuel :- Consumer behavior
4. Suraj R Nair :- Consumer Behavior in Indian Perspective
 www.WIKEPEDIA.com
 www.managenent paradise.com
 www.google.com
 www.managementstudyguide.com

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Arshad Internship Report on operations in suupply chain

Studocu is not sponsored or endorsed by any college or university

“A STUDY ON SUPPLY CHAIN IN OPERATION MANAGEMENT

DR. A.P.J. ABDUL KALAM TECHNICAL UNIVERSITY

In partial fulfillment of the requirements for the award of the degree of

MASTER OF BUSINESS ADMINISTRATION

Under the guidance of

INTERNAL GUIDE EXTERNAL GUIDE

Prof. Deepshikha Sharma Mr. NAHAL KHAN

Department Of Management Studies

GNIT COLLEGE OF MANAGEMENT

Distt, Knowledge Park II, Greater Noida,

Uttar Pradesh 201310

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This is to certify that the Int e r ns hip Re port on

ARSHAD KALIM 2111340700011

This is in partial fulfillment of the requirements for the of M.B.A from

Prof. Deepshikha Sharma

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We hereby certify that the work which is being presented in the

ARSHAD KALIM 2111340700011

Dated: …………………… (Supervisor)

The M.B.A Internship Report viva-voice examination has been held on

Internal Examiner External Examiner

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We would like to express our sincere gratitude to our Summer

ARSHAD KALIM 2111340700011

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SL.NO. Contents PAGE.NO

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3 Theoretical Part Of The Study 16

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This project was done on ―A STUDY ON SUPPLY CHAIN IN OPERATION

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1.2 PROJECT TITLE

1.4 OBJECTIVE OF STUDY

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1.5 NEED FOR STUDY

 Supply Chain Management manages comprehension and incorporating business forms

1.6 SCOPE OF THE STUDY

1.7 RESEARCH METHODOLOGY

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1.8 SAMPLING TECHNIQUE

 Universe: Employees from SHRI SAI TRADEWELL LLP.ltd.

1.9 METHOD OF DATA COLLECTION

1.10 TOOLS USED

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1.11 LIMITATIONS OF THE STUDY

Some of the limitation of the study is:

1.12 REVIEW OF LITERATURE

DANGAYACH G. S, SOUMYA BANERJEE, JINESH JAIN, AGARWAL .G.,

Journal Of Studies On Manufacturing (Vol 01,2010) (P.P.11-25)

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WEI WEI & CHARLES MØLLER

(20th International Conference On Production Research (Singhai ,China)

MARTHA C. COOPER AND LISA M. ELLRAM

(The International Journal Of Logestics Management ,Vol.8 , Page No.01-14)

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INDUSTRY & COMPANY PROFILE

2.1 INDUSTRY PROFILE

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