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    Willis IT
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    The document contains two bank teller queueing models and a project management example: 1) The first model calculates an average waiting time of 3.86 minutes with 2 tellers, an arrival rate of 30 customers/hour, and a service rate of 20 customers/hour. 2) In the second model with a service rate of 17.14 customers/hour, the average waiting time is 5.88 hours. 3) For a three phase service with 6 arrivals/hour and a service time of 2 hours, the average waiting time is 2.45 minutes. 4) The critical path for a project with tasks A, C, E, and G is A C E G,

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    The document contains two bank teller queueing models and a project management example: 1) The first model calculates an average waiting time of 3.86 minutes with 2 tellers, an arrival rate of 30 customers/hour, and a service rate of 20 customers/hour. 2) In the second model with a service rate of 17.14 customers/hour, the average waiting time is 5.88 hours. 3) For a three phase service with 6 arrivals/hour and a service time of 2 hours, the average waiting time is 2.45 minutes. 4) The critical path for a project with tasks A, C, E, and G is A C E G,

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    © All Rights Reserved
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    7 views4 pages

    OR Assignment

    Uploaded by

    Willis IT
    The document contains two bank teller queueing models and a project management example: 1) The first model calculates an average waiting time of 3.86 minutes with 2 tellers, an arrival rate of 30 customers/hour, and a service rate of 20 customers/hour. 2) In the second model with a service rate of 17.14 customers/hour, the average waiting time is 5.88 hours. 3) For a three phase service with 6 arrivals/hour and a service time of 2 hours, the average waiting time is 2.45 minutes. 4) The critical path for a project with tasks A, C, E, and G is A C E G,

    Copyright:

    © All Rights Reserved
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    Flag for inappropriate content
    of 4

    • a.

    ) Using, average arrival rate, = 1 + 2


    Where, average arrival rate of depositors,1 = 16/1hr
    average arrival rate of withdrawers, 2 =14/1hr
    = + = 30/1hr
    .
    . . = 30/ 1hr

    average service rate, = 1/3mins


    = 20/1hr

    number of tellers, c = 2

    Wq = 2 . P0

    but P0 =

    where = =

    = 2 =

    P0 =

    = =
    = =
    Wq =2 .
    = hrs
    .
    . . Average waiting time = Wq = hrs
    = 3.86 mins

    b.) When service time = 3.5 mins


    Using, average arrival rate, = 1 + 2
    Where, average arrival rate of depositors,1 = 16/1hr
    average arrival rate of withdrawers, 2 =14/1hr
    = + = 30/1hr
    .
    . . = 30/ 1hr

    average service rate, 1/3.5mins


    = / 1hr = 17.14/1hr

    number of tellers, c = 2

    Wq = = 2 . P0

    but P0 =

    where = =

    = 2 = /1hr

    P0 =
    =
    =
    = =

    Wq = 2.
    = hrs
    ... Average waiting time = Wq = hrs
    =

    • a.) The number of phases k = 3,


    service time =
    average service rate, =
    =
    average arrival rate of customers, = 6 customers/1hr
    Wq = . .
    = . . = hrs
    ... the average waiting time = hrs = 2.45 mins

    b.) A average time of getting service =


    =
    = hrs
    = 4.5 mins
    •

    Critical path is A CEG


    Project duration = 3+2+7+6
    = 18 days

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