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A restaurant POS is the heart of your restaurant operation, streamlining business processes
and enhancing customer service. Its core function is to shuttle orders seamlessly and
accurately from order taker to the kitchen. If you’ve ever watched doubtfully as your server
tries to memorize your order while you reel off a complicated list of substitutions (leaving
you to wonder if indeed the mayo will be left off your sandwich), you’ll understand this main
function of a restaurant POS.
And while tracking orders is important for customer satisfaction, it also ensures your
inventory is constantly updated—you’ll know exactly how many croissants were sold—and
can also help reduce employee waste or theft and even undercharging since the orders and
tickets are all accounted for.
While that seems impressive enough, these multitasking machines can also do much more
than track your orders and sales…they can act as critical tools to manage many facets of your
business.
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