WORK TEAMS AND GROUP 2.

Task Group- kind of group

consisting of persons working together
Learning Objectives: to complete a job task.
 Define groups
 Explain why people form groups
 Discuss the stages of group Types of Informal Groups
development
 Enumerate the advantages and
disadvantages of groups 1. Interest Group- is one that is formed
 Define Work teams because of some special topic interest.
 Explain the different types of
teams
 Discuss on how to turn 2. Friendship Group- is one where
individuals into team player members are brought together because
they share one or more common
characteristics such as age ethnic
background.
Group- may be defined as two or more
pesons, interacting and interdependent
who have come together to achieve Why People Form Groups
certain objective.
* need satisfaction
*proximity
1. Formal Group- defined by the
organization structure, with designated *attraction
work assignments and establish task.
*goals
*economics
2. Informal Group- group type in
neither formally structured not
organizationally determine
- formed by individuals and develop Stages of Groups Development
around common interest and friendship
rather than around a deliberate design.
1. Forming Stage
2. Storming Stage- when conflict
Types of Formal Groups
within the group happen.

1. Command Group- a group

3. Norming Stage- also known as the
composed of individuals who report
initial integartion stage, this is really
directly to a certain manager.
when the group begins to come together 5. Listener- someone to listen to
as a coordinated unit. whatever ideas or proposals presented
by any member of the group

4. Performing Stage- the group

emerges as a matured organized and a
well functioning group and it is ready to
focus on accomplishing its key tasks.
6. Mediator- uncommon for group
members to get involved in disputes
5. Adjourning Stage- involves between each other and to avoid this it is
termination of activities and is importnat to have someone assume the
applicable to temporary groups like role of mediator.
project groups and task forces.

Role within Groups

1. Knowledge contributor- largely
benefit form a member who plays this
role because he will be providing
usueful and valid information:
2. Process observer- the person
occupying this role forces members to
look at how the group functions and first
to acknowledge excellent group
performance.
3. People Supporter- provides
emotional support to teammate and
resolve conflicts.
4. Challenger- .someone who confronts
and challenges bad ideas and it
posseses effective interpersonal skills.
7. Gatekeeper- provide the opportunity
for every member to express his order
opinion and also to remind every
members about good ideas.
8. Take charge leader- an appointed
leader
Technique in Decision Making
1. Interacting Groups- typical groups
in which members interact with each
other face to face.
2. Brainstorming- group problem
solving technique which promotes
creactivity by encouraging members to
come up with any ideas without fear of
criticism
3. Nominal Group Technique- group
decision making in which individual
members meet face face to pool their
judgements in a systematic independent 3. Cross Funcional Team- across
fashion. functional team is one composed of
employees from about the same
4. Electronic Meeting- where in
hierarchical levels, but from fifferent
member interact through computers,
work areas, who came together to
allowing comments and aggregation of
accomplish a task.
votes.
4. Virtual Teams- Virtual teams those
that use computer technology to the
Work Teams- important elements of together physically dispersed members
organization. A work team is a formal in order to achieve a common goal.
group compressed of people interacting
very closely together with a shared
commitment to accomplish agreed- upon Turning Individuals into Teams
objectives.
1. Selection
2. Training
Work Group- interact primarily to
3. Rewards
share information and to make decision
to help each other member perform
within his/her area of responsibility
1. Selection- in searching for team
players, it must be remembered that not
all people are alike. Some were born
Teams- emphasized shared leadership,
natural team players, while others could
mutual acoountability and collective
become team players if they are proper
work products
trained. They should not be considered
for selection.
Types of Teams 2. Training - is a way of turning
individuals into team players. They
should be made to attend and training
1. Problem Solving Teams- groups of 5 courses in problem solving,
to 12 employees from the same communication and coaching.
department who meet few hours, each
3. Rewards- are powerful motivator.
week to discuss way of improving
This is also true if it is direct towards
quality, efficiency and work
effective teamworks.
environment.
2. Self- Managed Work Teams- one
that is empowered to make schedules
about work schedules, task allocation,
job skills training, performance
evaluation & etc.
POTENTIAL TEAM PROBLEMS

1. Changing Membership- newly

formed teams need time to turn into
mature groups. However, this could be
disrupted by frequent changes in its
composition. Members may drop out
temporarily or permanently for reasons.

2. Social Loafing - refers o the tendency

for individuals to expend less effort
when working collectively than working
individually.

Assessment:
1. Why must organizations be
concerned with groups?
2. What is group? How may they
be classified?
3. Why do people form groups?
4. What is work team?
5. What are the disadvantages of
working in a group?