Process Walk Planning Checklist v3.

Process Walk Planning Checklist

Question Action Notes Who

What is the process Pick a cross-functional process

Pick a process to focus on
being walked? with cycle time issues or defects

What is the high-level Identify customers, stakeholders

Draft a SIPOC
process? and requirements

Pick a measure to improve (i.e.

How do we know there Collect VOC and/or cycle time, errors), create a graph,
is a problem? baseline data show current vs. target and share
the VOC feedback

List process roles based on the

Who will be involved in Select Process Walk SIPOC, select participants,
the Process Walk? participants determine # of interviews and
whether running 1 or 2 days

Who do we need to List the stakeholders and Enlist stakeholder to show support
inform? Do we need invite them to Process Walk during Orientation and/or Process
permission? Orientation Walk

Select a date and location Determine interview locations,

When and where will the
based on Process Walk reserve a room (1-2 days) for
Process Walk take
participants and their Process Walk participant debrief
place?
schedules between interviews

Ensure all participants are aware

Have participants been it's an all day event - send invite
Send out a meeting invite
informed? with explanation of purpose and
benefits

Reserve a room for 1.5 hour

When and where will the Determine the data and Orientation that includes a
orientation take place location of the Orientation projector and screen - invite all
participants and stakeholders

Draft the agenda and Include interview locations if

What is the agenda and
determine the interview moving around - ensure all are
order of interviews?
order aware of where to meet

What is the agenda for Project leads prepare to present

Create a slide deck to
the Process Walk Project Charter, SIPOC and
share at the Process Walk
Orientation? baseline slides

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 Process Walk Planning Checklist v3.1

ss Walk Planning Checklist

When

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