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Identify the major strategic and ethical issues faced by Colgate in its partnership with
Hawley and Hazel.

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What do you think Colgate should have done to handle the situation 

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Is it possible for Colgate and Hawley and Hazel to change the toothpaste's advertising
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responding quickly to domestic complaints?


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In the end, was a ³no management rights´ clause good for Colgate? What could have
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What ethical issues faced by MNC's in their treatment of foreign workers could bring
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Would the use of third party independent contractors insulate MNC's from being
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do you think that statements by companies that describe good social and moral conduct in
the treatment of their workers are part of the image those companies create and therefore
are part of their advertising message? do consumers judge companies and base their
buying decision on their perceptions of corporate behavior and values? Is the historic
³made in´ question now being replaced by a ³made by´ inquiry?

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Given the principles noted in the case, how can companies comment on their positive
actions to promote human rights so that consumers will think well of them? Would you
propose that a company (a) do nothing (b) construct a corporate code of ethics,(c) align
itself with some of the universal covenants or compacts prepared by international agencies?

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do pharmaceuticals companies have a responsibility to distribute drugs for free or at low

costs in developing countries? What are the main arguments for and against such an
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What are the principal arguments of pharmaceutical companies that oppose making
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What impact would you expect South Africa's decision to levy duties on drugs imports
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In June 2002, the WTO extended the transition period during which least-developed
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negative ramifications of this resolution? What about the effects for other industries?
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Given the initiatives announced by global development and aid organizations among
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developing world?
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What role do MNCs have in providing funding or the assistance to international

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Identify & discuss Corning¶s strategic predisposition toward a joint venture with Vitro.
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Cultural clashes among partners in joint ventures are not a new issue. discuss why an
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potential partner before deciding on an alliance.

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discuss why both companies would continue to distribute each other¶s product after the
joint venture failed. What impact might the public statements about the failure have on
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What challenges do mergers create for managing national and organizational cultures?c

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What management skills are most important to making a cross-border merger successful?
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What specific steps were taken in the two mergers to try to align the interests of different
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How might diversity among employees of different cultural backgrounds and with varying
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Using Hofstede¶s four cultural dimensions as a point of reference, what are some of the
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In managing its Euro disneyland operations, what are the three mistakes that the company
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×ased on its experience, what are the three lessons the company should have learned about
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do you believe Wal-Mart can be successful by circumventing the current Japanese
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In formulating its strategy for the new decade, what are the first steps that KNP should
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other organizational changes would you recommend?

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In controlling operations, on what types of performance should KNP be focusing its

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this impact on the way it would need to control operations? Explain.

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What strategy have the Reliance owners used to gain favorable treatment from the Indian
government? do you think this is smart? What are the positive and the negatives?

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do you think Reliance can compete against outside MNCs who do business in India? do
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1. do you believe the new HP has communicated its combined offering effectively in its
international markets? What else needs to be done?

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What will be the impact of the EU¶s single monetary union on HP in Europe? What are the
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What has HP done to respond to soft consumer spending worldwide? do you believe the
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How much of an impact do you feel HP¶s i-communities will have on the company¶s future
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to the bottom line? Explain.

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In your opinion, what are the three best things Carly Fiorina has been able to accomplish
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What opportunities exist in the Asia-Pacific region for the entrance of new low-fare
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North America and Europe?

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do governments pose a significant obstacle to the expansion of low-fare airlines in Asia?

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Compare Air Asia¶s strategy with the strategies of Southwest and Ryanair. How is it
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did Tony Fernandez weigh the range of political economic and operational risks when he
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How should Air Asia respond to the challenges posed by (a) new low-fare carriers entering
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Part-4, Case-12, A Copy Shop Goes Global u,!#+F



What are some of the general challenges of starting new business in another country? What
specific challenges did Copy General face in Eastern and Central Europe?

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Compare the recollections of Ken Chaletsky, a U.S. manager with Copy General, and Erno
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differ, and how do they reflect the cultural values of their respective countries?

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What mistakes did John ×aker make? Why did he not realize this mistake when it
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Part-4, Case-14, Lord John ×rowne and ×P¶s Global Shift

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discuss John ×rowne¶s leadership style. How would you characterize his approach to
global management?

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challenges has ×P faced in its effort to became a major player in Russia.

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do you think ×rowne¶s initial plan to back the U.S government¶s proposal to open up the
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discuss the difficulties of simultaneously securing growth and prompting social
responsibility for oil and gas firms. What are the major challenges?

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Given ×P¶s huge commitment to rebranding itself as µ¶socially responsible¶¶ do you think
customers will believe this message from a company that, by nature contributes to
environmental pollution?what other relationship could ×P develop that would be more
credible?

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Part-4, Case-15, Chiquita¶s Global Turnaround

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describe Chiquita¶s approach to human resource management in its global supply chain.
What particular human resources does Chiquita face as the purchaser, producer, and
supplier of a commodity?

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does Chiquita¶s global corporate responsibility (CR) program create a conflict between
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States and around the world and how are they affected by Chiquita¶s CR program?


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How would you characterize Chiquita¶s past and present leadership? How does leadership
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do you believe Chiquita would have changed its policies without the presence of damaging
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What challenges does Chiquita¶s new CEO face in continuing to turn the company around
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