Professional Documents
Culture Documents
Chapter 1
INTRODUCTION
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a) Primary sources:
The primary source includes Observation and asked to the Manager of Marketing
of my organization “ADC”, an architectural & engineering consultants of Real State
Developers.
b) Secondary sources:
The secondary source for this report was various web pages available in Internet,
also used various books as a theoretical source of information.
1.5 Limitations
I have faced some usual constraints during the study. These are as follows:-
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This is the firm where I have been working since 2004 as a Project Manager.
My main responsibilities is to supervise all projects including selection of
contractor, issuing work order, maintaining program schedule & flow of materials,
quality control. Marketing is also a part of my duties.
When I am going to prepare the term paper, I asked the Marketing Manager how
he planning & implementing the marketing strategy. The Marketing Manager gave
me the all procedures which I analyzed & discussed in this term paper.
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Chapter 2
Marketing: A Key to Long Term Success
Many companies use the term marketing interchangeably with the term sales.
Their focus is totally different in many ways. Sales are concerned with the here
and now. Marketing is aimed at the long term. Marketing is aimed at building the
company image, building the basis for sustainable competitive advantage for the
long term. The concept of marketing is to help companies to build their
sustainable competitive advantages over time so the companies will survive and
prosper. Example: In 1837, there were 18 companies that made soap and
candles. One survived: Proctor and Gamble. Why? Because they followed a course
of action that differentiated themselves from the others. They gave the company
an image of quality and an image of innovation. They developed sustainable
competitive advantages which brought the public to buy P & G products, like Ivory
Soap. Ivory Soap was a good product, but a good product without the sustained
effort of building an effective image would not/will not sell as well as one that has
the image in the market place.
Image can be made up of small things, not just large, expensive ones. Example:
One paper boy noticed that a lot of people would cross the street to purchase a
paper from him, when there were other paper vendors more conveniently located.
One day he asked one woman why she bought from him instead of the others,
and she answered, " Because you always say 'Thank you.'"
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market places that they would behave according to a predetermined set of values.
They codified this in their Mission Statement. When they were subjected to the
brutal attacks on their credibility with people lacing their product Tylenol with
arsenic, they acted upon those stated values, pulled all of the product off the
shelves, instituted new safety procedures and, when they reintroduced the same
product in safe packaging, the public rewarded them with confidence in the
product and reliance on the integrity of the company. Because they had built up a
long term image for reliability and quality through effective long term marketing of
those qualities, and because they reacted exactly as the public expected, with
total honesty and integrity, they got through the crisis with no long term damage,
and, essentially, an enhanced image. Had they not built this image over time
through effective marketing of their image, it well could have ruined the company.
An extreme case, but well worth considering how effective this long term, long
view process was for them.
Marketing plan will contain certain objectives for a certain period of performance.
A usable strategy for identifying and learning more about target customers, this
constitutes marketing plan success. This endless cycle of continual improvement
means big growth for organization. Targeting the target customers solidifies
company’s niche while making the marketing plan easier to implement. This
entire strategy orients company towards those most likely to purchase. This will
fulfill the objectives of marketing plan and success will be onwards.
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There are three Big Reasons for market segmentation & Target markets:-
While this is a simplistic method for determining your best customers, it works
well for most companies to improve customer targeting. The method that will
work best for organization may be more complex.
To enhance marketing plan and fuel the targeting efforts, one should remember
the customers’ needs. To learn more about target customers use the three-step
extraction plan-
3. Test – putting what company has learned about its target customers into
action with marketing plan.
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For clarification purposes, price is defined as a customer pays and/or what the end
consumer pays for a product or service. In the case of products not sold directly
to the end user, pricing is often described as “wholesale” and “retail.” When the
distribution channel is long (such as when there is a manufacturer,
broker/distributor, retailer, and end consumer), multiple mark-ups can occur
between the wholesale and the retail price.
Cost plus mark-up: Selling price is simply the costs plus pre-determined
profit number. This approach helps keep profitability top-of-mind, but may
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also result in prices that are out-of-line with customer expectations and
worth of product or service.
Competitive pricing: When competitive pricing, company look at the
prices different competitors are charging and use those prices as a
benchmark when pricing for company’s own products.
Loss leader: Price one or more products below cost to attract customers.
This strategy is often implemented as part of a short-term promotion.
Close out: This is a tactical move to clear slow-moving or excess products
out of inventory. Company sells the inventory at a steep discount to avoid
storing or discarding the product. End-of season merchandise, perishables
that are about to expire, and prior software versions or book printings are
examples of eligible closeout items.
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Multiple unit pricing: Also called quantity discount. The customer gets a
lower price for purchasing multiple units or large quantities.
Membership or trade discounting: Some customers (those that
company know are heavy or frequent purchasers) are given an elite status,
which gives them the privilege of a price discount on their purchases. This
elite status can be based on occupation, membership in an organization,
subscription status, or some other criteria.
Bundling: Several items are sold together at a price less than if they were
purchased alone. By bundling a popular item with lesser-known products,
company can increase their sales. Additionally, in the case of inventoried
items, company may be able to avoid a closeout.
Obviously, if people don't know about the company and the company’s
product/service, it will be most difficult to sell them anything. So company does
need to get company’s name out there and keep it in front of public. Company
may advertise in local papers, local magazines, the regional trade press or even
national trade magazines. While the traditional press in some form is an
appropriate vehicle for advertising, companies can be advertising on the internet.
But there also are a large number of no or low cost things company can do which
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will keep its name out in front of the public. Volunteer for local charities and other
activities. Send birthday and anniversary greetings to company’s customers and
prospects. Send personal notes to people who get recognition in local papers and
trade journals. Be ingenious. Watch how other similar businesses advertise, and
learn what works and what does not.
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Chapter 3
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Each of these development steps is interrelated. While they are listed in a specific
order, these steps cannot always be treated in this exact order or in isolation. For
example, a real estate developer may already own the land, and then proceed to
determine its highest and best use.
The real estate developer must have an idea, usually based on experience in the
market place, or intuition, about a residential real estate development that he/she
believes the market demand for exceeds market supply. For example, if the
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population and number of households in a local market are growing, and the
developer believes that he has an idea for a residential subdivision with innovative
amenities and attractions, and if the developer has a strong desire for creating
that type of development, then the developer should pursue the creation of that
development. The two key factors about having an idea for a real estate
development are:
(1) Strong market demand for that type of development or a market niche, and
(2) A strong emotional and financial commitment by the developer to create that
type of residential development.
After the developer has a clear development idea in mind, he should review the
number of available appropriate sites in the market area. Hence, the first step in
selecting the vacant site is to define the market area. The market area could be a
city, county, or a specific neighborhood in a city or county. Obviously, the market
area should be located in a high demand area, typically indicated by a growing
population and number of households. The development example used in this
article will be a single-family residential subdivision; however, the real estate
development procedure would be similar for various types of real estate
developments.
Once the market area is clearly defined, with boundaries and limits, a simple way
to locate available potential sites is to tour the market area and review the listings
of local real estate firms. Once potential sites are located, the developer should
select the optimum site based on location, access, topography, zoning potential of
highest and best use, and available utilities. When the optimum site is selected,
the developer should purchase an option on the land, or negotiate a contract for
purchase subject to zoning, final market feasibility, and specific financing terms
and conditions. The key to negotiating an option agreement on the land is to
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minimize the cost of controlling the site during the period of preliminary market
feasibility and arranging financing and zoning.
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In addition to estimating the demand side, the market analyst must consider the
existing and planned competition for the proposed development in the market
area. The analyst must tour the market area to inspect the competing subdivisions
in the trade area. The local planning authorities should be contacted to discover
any proposed subdivisions that have been approved for development. Then the
analyst must compare the total existing competing developments plus the
proposed subdivision developments with the forecasted demand for single-family
lots and homes within the market area. If the forecasted quantity of demand
exceeds the projected quantity supplied, the preliminary market feasibility study
would indicate potential success for the proposed development. Of course, if the
existing competing developments that are available exceed the forecasted
demand, then the developer should not pursue the development of this new
single-family subdivision.
If the market feasibility study indicates sufficient demand, the developer must
contact an engineering and/or architectural firm to draw preliminary plans and
generate specifications for the subdivision development. In the case of a single-
family residential subdivision, the plans should include the road layout, the
preliminary lot designs (including the number of lots and typical size and
frontage), the layout of electric lines (either overhead or underground), the layout
of the water lines, and the layout of any sewer and drainage systems. Typically,
the preliminary plans and specifications are sketches with preliminary cost
estimates. As a general rule of thumb, the cost of the development should be
allocated 33% for the raw land or site cost, 33% for development costs, and 34%
for profit to the developer. Although many developers use these figures as a
general rule, a discounted cash flow analysis should be completed.
When the preliminary plans and specifications are completed, the developer
should coordinate his plans with the appropriate zoning and planning authority. If
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After the preliminary plans and specifications are completed, the developer may
apply for a development mortgage loan. Because of the riskiness of such loans,
the normal loan-to-value ratio may be in the range of 60-66% of the total retail
prices of the lots. The developer should shop for a development loan as he/she
would in shopping for a car or a home. He/she may contact many mortgage
lenders and actually present a loan submission to two or three lenders. The
information furnished in the loan submission should include the preliminary market
feasibility study, the preliminary plans and specifications, a description of the
proposed development, the proposed mortgage loan terms and conditions, a
financial statement, and a resume showing the developer’s experience.
Typically, the development loan provides sufficient funds to pay for the site
acquisition and the development costs. The term of the loan would normally be a
short-term loan, one to three years, depending on the absorption forecast of lot
sales. Because of the short term of the development loan, the interest rate is
usually fixed. The loan is repaid as a percentage of each lot sale, for example 50%
to 75% of each lot sale would be deducted at each lot closing to repay the
development loan as the lots are sold. The mortgage lender will require that the
development loan be repaid faster or more proportionally than 100% of the lot
sales. For example, the lender may want 100% payback within 75% or 80% of
the lot sales. This would, of course, require that the developer receive most of
his/her profit during the later stages of lot sales.
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Once the developer receives a mortgage loan commitment, the developer should
have the final market feasibility study completed. This study should include a
detailed analysis of the population demographics including the number of
households, income per household, typical expenditures per household, and an
estimate of housing costs by income levels per household, or housing
expenditures by income levels per household. The final market feasibility study
should describe in detail all existing and proposed, competing residential
developments in the defined market area. It should also include an informed
estimate of lot absorption and prices, or how many lots are expected to be sold
each month and the suggested prices of those lots to fit with the supply and
demand analysis.
Concomitantly with the final market feasibility study, the developer should work
with the engineering firm to finish the final working drawings for the proposed
subdivision development. This would include final engineering drawings for the
roads, exact legal descriptions of each lot, the plating and staking of the lots, as
well as any engineering drawings regarding earth moving, and utility layouts.
These final plans and specifications should be coordinated with the construction
contractor and the appropriate utility companies. Once the final market study and
the final construction working plans and specifications are completed, the
developer can close the development loan, acquire the property, and begin
construction of the roads, utilities, and lots.
Cost estimates are categorized as direct and indirect costs. Direct costs are land
acquisition costs, engineering costs, construction costs, and marketing costs.
Indirect costs include professional fees for market feasibility analysis and
appraisal, legal and accounting fees, and financing costs. Based on the author’s
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3.3.11 Construction
All during the initial phases of the development, the developer should coordinate
with a construction contractor for the building of roads and installation of utilities.
For marketing purposes, the developer may want to build a single-family model
home and some amenities. Frequently subdivision construction is done in stages
so that finished lots may come on line for sale as quickly as possible. Also, during
construction the developer will initiate advertising and other promotion to
stimulate presale of some lots. The developer may even sell packages of lots with
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3.3.12 Marketing
The most critical stage of development is marketing and selling of the finished
lots. Marketing includes promotion, advertising, and sales. A marketing plan must
be planned and implemented that meets the sales goals based on the absorption
and prices forecasted in the final market feasibility study. Promotion activities may
include announcements in local newspapers, radio, and television, locating
directional signs to the new subdivision, holding open houses, and creating
brochures. Advertising can be classified according to the most effective medium. It
may be specific, name, or institutional advertising. The advertising media should
be selected based the results of the market feasibility study and it may include
billboards, newspaper, magazines, radio, television, home shows, or other
appropriate media. The developer should measure advertising results to insure the
cost effectiveness of advertising expenditures. An employee sales person or a local
real estate brokerage firm can conduct the sale of lots. In either case, the sales
commissions are a marginal expense and should be considered in the financial
forecasts.
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Marketing
The right pricing strategies are crucial for maximizing incremental profit and
absorption potential without requiring additional assets, lead times or overhead.
Instead of the overly simplistic pricing models typically used in the industry,
Taking a global view of the home purchase decision to:
Disregards cost basis and approaches from a value
proposition
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A strong and consistent marketing message that defines the real estate
brand,
A logo that generates recognition within marketplace.
Marketing materials that reinforce messages and brand.
A real estate marketing plan for working with smarter, not harder.
Real state brand focuses on the clients and highlights the competitive
advantages.
Brand Identity is a critical real estate marketing tool.
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Logos can be designed very simply, So, even if logo consists of words, make
sure
they are always shown in the same way. The use of Images can also be effective
Phase I
Collect data/assess current market conditions
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Phase II
Provide insight into projected markets/competitive environment
Phase III
Outlines your desired positioning
what doesn't, and what to maximize to bring the best results. A good marketing
plan and turn it into an effective strategy it must begin with an evaluation
process.
Step 1: A good marketing strategy to understand the business, where want to
go over the next 12-18 months in getting to goals of the plan. This creates a
coming up with how to position in the marketplace based from the target
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Social demographics
This is an important factor. Due to an increased population rate and an ageing
population, the number of single people wanting homes is rising quickly.
Converting a property
A relatively simple, conversion could be to take a house and turn it into flats,
however, this still involves complex budgeting and financing. A professional
developer would avoid using their own money to fund a major conversion.
This is worth remembering if it is considering investing all your own funds.
Quite often there is a large gap between the value of a house and what it
might fetch once converted to flats - but there are also a lot of costs involved,
and often a lot of pitfalls. Occasionally it may be more profitable to convert
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flats back into a single house. Planning consent will normally be required in
both scenarios.
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Chapter 4
CONCLUSION
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