Henrietta Tangonan Lasuden

INTERCONTINENTAL HOTELS GROUP BRANDS

HOTEL NAME BRAND BRAND BRAND TARGET HALLMARKS
CODE PROMISE SUMMARY MARKET
Luxury Regent Hotels RE Sublime Haven 1st Truly Asia – Established  Luxury essentials (effortless for the guest)
Lifestyle and Resorts based luxury elite  Regent Club (premium stay rooms)
*AB brand Dedicated lounge - exclusive
Luxury Intercontinenta IC 1) Making First and Affluent and  In the CONCEIERGE (conseeyerj) : not 24hrs
Lifestyle l Hotels and AR: Alliance International Largest Luxury Experienced A person who helps you out when you go in the city,
Resorts Resorts Travel more Hotel Brand in Travelers regarding: maps, flights, trains, etc.
alluring the world  Restaurant (not 24hrs)
Both located  Intercontinental Ambassador Program:
along the 2) The glamour of level up to the IHG rewards club;
LAS VEGAS Intercontinental paid status (200$, renewal 150$/ annually);
STRIP life recognition program available only specifically to
1)Venetian Intercontinental brands.
2)Pallazo  Around the Clock Service:
24hrs room service
24hrs fitness center (free)
24hrs business center (paid)
i.e.: photocopying machine / printing/ fax (paid per page)
 Club Intercontinental experience
Usually for 2 adults only
Upgraded room
Club floor (limited access, exclusive);
Club lounge (exclusive, paid)
Free breakfast
Free Canapés’ / HOR D’ OEUVRES (ordervs)
 Intercontinental offer the CLUB experience
Usual room type:
Standard  Deluxe  Premiere Suite  (Club)
Boutique Even Hotels VN Where Wellness is The First Wellness  Keep active: 3 zone gym (cardio/ weights/ floor
and NB: Even Hotel built in Midscale minded exercises)
Lifestyle Staffs are also Lifestyle brand traveler There is a track around the hotel (running);
*OB those who are “fit” created for the Elevators are hidden (located at the back of the hotel)
**MS “buff” wellness Exercises can be done inside the hotel room as well
minded  Eat well: Cork and Kale
traveler Their menu has a CALORIE COUNT (indicated)
Serves infused water
 Rest Easy: comfortable and natural spaces
 Linens are hypoallergenic
 Accomplish more: ergonomic (good for your posture)
work stations
Boutique Hotel Indigo IN Making Travel Upscale The upbeat  Every hotel is unique and has a different neighborhood
*OB Inspiring branded and the story to tell
** US boutique hotel curious Fresh and vibrant design/ bright and vibrant colors
which reflects Murals related to the theme
local culture Bathrooms are SPA inspired
and character  Pet friendly – only in the U.S (with additional FEE)
of the LIMITED ONLY TO CATS AND DOGS
neighborhood Reasons: quarantine
 Personalized and inspired serving
Boutique Kimpton Hotels KI Where inspired World’s largest Fun, loving  Kimpton Moments: things the hotel makes to make the
*AB and Restuarants travel begins boutique hotel guests seeking guests feel special / have a memorable stay
and a unique and NB: REQUESTS CANNOT BE GUARANTEED, ALWAYS
sophisticated stylish SUBJECT TO AVAILABILITY
food and experience  Hotels are designed to be discovered
beverage  Destination Restaurant
operator Some people come to the hotel to book the restaurant
Exhibition style cooking

NB: reservations does not include booking the

restaurant/ only the hotel room

 Wellness on the road:

Wine hour (wine is free during a particular hour)
Hotel also rents bikes which guests can use for free
In every room there is a yoga mat
Pilates at the hotel
 LIBERAL PET POLICY:
Any animal taken (no additional charge)
As long as the animal can fit thru the door
The hotel also provides treats for the pets
Name of pet is also included in the lists of the guests
Animal print bathrobes
 Kimpton UP-IN
KARMA members are linked already with IHG RClub
 Ridiculously personalized service/ experience

NB: each Kimpton has a unique name (MONACO / PALOMAR)

**UP Crowne Plaza CP Making Business Worlds Largest Modern  Hotel for modern business productivity:
 RT: Crowne Travel Work Full Service Business Always on connectivity;
Plaza upscale hotel Travelers Innovative rooms;
Resort brand Co-working spaces
 Sleep advantage program:
Aroma therapy;
Blinds; black out curtains;
Quiet zones (fully carpeted, back side of the hotel away
from the streets);
Housekeeping NOT allowed from 9am-9pm
NB: quiet zones AVAILABLE ONLY DURING SUNDAY
– THURSDAY
FRIDAY – SATURDAY (not)

 7 layers of Comfort:
Euro Sham (Throw Pillow)
Down pillow (goose feathers)
Bolsters: “hotdog pillow”
Automan: foot stool

 “One Step Ahead” : perceptive, anticipate guests needs

 Four Fixture Bath : shower, bath tub, sink, throne
 Guaranteed wake-up call: call 5minutes before, 5
minutes after
 Crown Plaza meetings: meetings director
**UP Hualaxe UL Capturing the First Upscale Chinese  Chinese Tradition:
Spirit of Chinese International Travelers 1) Hua Ping – because they believe in recognition,
Hospitality Hotel Brand which used to be only for the Emperor.
designed 2) Tea Greeting: “what they serve you, is what they
specifically for think of you.”
Chinese guests  Rejuvenation:
Spa Center;
traditional Chinese Massage;
Entire hotel is rooted on nature;
Feng Shui.
 Enabling Spaces:
Non intimidating;
Has a sort of functionality
 Traditional Chinese Cuisine
Tea Signature
1) Luxe Tea: Tea House by Tea Masters
(trademarked by IHG)
 2) Luxe gathering: meeting spaces
3) Customized tea set in every room
Voco VX
Holiday Inn
Holiday Inn
Express
Holiday Inn RS
Resorts
Holiday Inn CV
Club Vacations
Avid VA
Extended Staybridge SB
Stay
** US
Extended Candlewood CW
Stay
**MS

LEGENDS:
*OB: Original IHG Brand
*AB: Acquired IHG Brand
**US: Upscale
**MS: Midscale
OTHER NOTES:
1) Reservations are only for a ROOM, does not include FUNCTION HALLS, MEETING ROOMS, the like.
2) 9 ROOM RULE: allowed only to book a MAXIMUM of 9 rooms PER STAY, PER HOTEL
If 10 or above, transfer the call to the Meetings room.

If the reservations involves a combination of sleeping and meeting rooms/ function halls : still have to transfer the call

Booking more than 9 rooms  FRAUDULENT