SUVAM MOHAPATRA

IT Desk Engineer

 Srinivas PG, BTM Layout  01.05.1994  +91-9658877666

Bangalore, IN 560029
suvammohapatra8888@gmail.com

SOCIAL MEDIA

ϩ linkedin.com/in/suvam-mohapatra-086509141 ϭ http://fb.com/coral007

PROFILE
Detail-oriented individual with three years of IT development & Support experience looking to secure an better IT position
with increment in Career & wages.

EXPERIENCE
2020 - present Siemens Technology & Services Pvt. Ltd.
IT Desk Engineer
Responsibilities: Installing and configuring (windows/mac/linux) computer hardware,
software, systems, networks, printers and scanners.
Troubleshooting of all types of Hardware and software applications problems
User group policies creation & modification
Resolving tickets with in the SLA which is raised from End User side.
Maintaining Assets through Asset Management Tools

2019 - 2020 Wipro Ltd.- SEZ

Desktop Support Engineer L2
Responsibilities: Addressing user tickets regarding hardware, software and networking
Installing applications and computer peripherals as per need.
Guide users with simple, step-by-step instructions & conduct remote troubleshooting.
Customizing desktop applications to meet user needs
Recording technical issues and solutions in logs
Directing unresolved issues to the next level of support personnel

2017 - 2018 Spider Tech Solution

Web Devloper
Responsibilities: coding, design and layout of a website according to a company’s
specifications.
Working closely with web designers and programmers to produce the website
Implementing contingency plans in case the website goes down
Maintaining and expanding/enhancing the website once built
Integrate data from various back-end services and databases
Integrate payment gateway as per client needs.

EDUCATION
2012 - 2016 Biju Patnaik University of Technology
B.Tech

2010 - 2012 Dhenkanal Junior College

I.Sc
SKILLS SOFTWARE SKILLS
 Good communication - written and oral skills Programming Languages - C++,Core JAVA,Python
 Excellent conceptual and analytical skills Data Base - My SQL,SQL Server
 Problem-Solving & Critical Thinking Web Development - HTML 5,CSS3,JS,Angular
 Creative & responsible Tools - Wordpress, elementor
OS Environment - Windows,Mac,Linux

HOBBY LANGUAGES
English     

 Learning new techs Hindi

Odia
     
     


Gaming

 Designing websites

 Trading

 Doing Exercise


PERSONALITY
Discover Places

PERSONAL DETAILS
 Communicative  Punctuality Fathers Name : Paresh Kumar Mohapatra
 Creativity  Organized
Native Address : Banamali Prasad, Dhenkanal
 Technical Competency  Ability to Work in Odisha- 759001
Harmony with
Co-Workers Nationality : Indian

Gender : Male

Marital Status : Single

Alternate Contact No. : 7504433322

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