CAREER OBJECTIVE
Computer Engineering Graduate that is proficient in programming,
web development, database management, and system
administration. I aim to contribute my expertise in networking,
cybersecurity, Agile/Scrum methodologies to a dynamic team.
Eager to contribute analytical and problem-solving skills to software
development and IT problem resolution in a dynamic professional
environment.
PROFESSIONAL EXPERIENCE
Customer Service Representative: (January 2023 – March 2023)
Company: Sun Glow Windows
Deo Anthony Madrid Duties/Responsibilities:
Develop and maintain technical product or service
knowledge to explain features to clients and answer
Mobile: (647) 616-7258
questions
Home: (416) 900-9688 about goods or services over the phone or online.
Primary: madriddeo1@[Link] Troubleshoot technical problems related to equipment and
provide necessary assistance.
Secondary: madriddeo1@[Link]
Consult with clients after sale to resolve problems and
401-1 Hickory Tree Rd, York, ON, Canada provide ongoing support.
LinkedIn GitHub Indeed Enumerator: (May 2021 – July 2021)
Company: Statistics Canada
SKILLS Duties/Responsibilities:
Java, C, Python, Spring, DevOps, Testing Contact individuals by telephone or in person and explain
HTML, CSS, JavaScript, PHP, Apache the purpose of the survey interview.
Record responses on paper or enter responses directly into a
SQL, MySQL, Firebase DB, Microsoft computer database via digital-assisted interviewing systems.
Azure, VMware, FPGA, AWS, Cloud Check information gathered for completeness or accuracy
and follow-up if necessary.
TCP/IP, VPN, Cisco, Routers, Servers PROJECT EXPERIENCE
Linux/Unix, CentOS, Ubuntu, MacOS SmartPlant
Developed and deployed a cutting-edge app that retrieves
Cybersecurity, Firewalls, Kali, Hacking
real-time data from a Raspberry Pi 4 microcontroller.
Scripting, Bash, PowerShell, XML Utilized soil moisture, light level, temperature & humidity
Git, Maven, Gradle, IntelliJ, Android sensors to analyze plant information and monitor activity.
Implemented real time cloud-based database with working
ITIL, Helpdesk, Ticketing, Tech Support
web features such as login/register page, contact form, etc.
LANGUAGES Achieved 100% on-time delivery by effectively managing
deadlines using professional project management tools.
English
Filipino EDUCATIONAL QUALIFICATION
EXTRACURRICULAR ACTIVITIES SDET in Accelerated Java Developer
Institute : Cydeo
Olympic Weightlifting, Fitness & Health Time Period : July 2023 – March 2024
Music, Vocals, Piano, Flute, Dance
Advanced Diploma in Computer Engineering Technology
Cooking, Cleaning, Consulting, Coding Institute : Humber College
Volunteering, Planning, Fundraising Time Period : September 2019 – June 2023
