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F&B Outlet Operating Hours SOP

This document outlines standard operating policies for food and beverage outlet hours. It recommends that coffee shops operate 7 days a week to serve all meals, while specialty restaurants should be open 6-7 days per week covering lunch and/or dinner. Room service and in-room dining are suggested to operate round the clock 7 days a week. Banquet halls should be open daily with breakaway periods scheduled between events based on factors like guest count and setup type.

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Husam Mohamed
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1K views2 pages

F&B Outlet Operating Hours SOP

This document outlines standard operating policies for food and beverage outlet hours. It recommends that coffee shops operate 7 days a week to serve all meals, while specialty restaurants should be open 6-7 days per week covering lunch and/or dinner. Room service and in-room dining are suggested to operate round the clock 7 days a week. Banquet halls should be open daily with breakaway periods scheduled between events based on factors like guest count and setup type.

Uploaded by

Husam Mohamed
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

SOP Food and Beverage Policy for Outlet

Operating Hours
SOP Number: F&B SOP - 57 - Outlet Operating Hours
Department: Food and Beverage Service – General Policy
Date Issued: 22-11-2019
Time to Train: 15 Min

Standard Policy For F&B Outlet Operating Hours:


Coffee Shop Timing:
 Operating 7 days/week to include any all-day dining venue where
breakfast, lunch and dinner are served.
 Covering all meal periods, round the clock.
 Unless required e.g. for a business hotel, airport hotel, specific location,
local patrons’ eating habits, etc., it is not recommended to operate a coffee
shop on a 24-hour basis.
Timing for any speciality restaurant:
 Preferably operating 6/7 days/week (if more, define the theme of one
speciality restaurant).
 Covering lunch and/or dinner.
 Any special weekly off day or timings needs to be displayed in front of the
restaurant.
Timing for Bar & lounge:
 Lobby lounge / bar : operating 7 days / week.
 As per the local government rules or directions the operational timings
should be changed accordingly.
 As per the local government rules or directions the sale of liquor needs to
be closed on a particular day/day's.
 The operating hours are subject to the servicing of Continental
Breakfast and to the operating hours of other lounges and/or entertainment
facilities in the hotel, i.e., 7 days.
 The pool bar operating hours are related to the swimming pool’s
opening/closing times i.e.9.00 am to 6.00 pm.
Room Service / IN-ROOM DINING Operational Timings:
 Operating 7 days/week round the clock.
 Remember that proper operating hours influence your outlet’s profitability.
 If 24/7 Room service is provided then a separate all-day menu or round the
clock menu needs to be made.
 The room service and kitchen staff need to be available as per the
operational timings.
Timings for Banquet Operations:
 Banquet Halls should be open 7 days a week and 365 days.
 Banquet operation timings depend upon each function.
 A Breakaway and setup period to be always blocked between each
banquet events.
 The Breakaway and setup period need to be defined based on banquet
hall booked, number of pax, event type, setup type etc.

Training Summary questions:


Q1. What is the purpose of this SOP?
Q2. What is the operating timing for the coffee shop?
Q3. What is the operational timing for IRD?
Q4. What should be the ideal setup and breakaway period?
Q5. Suggested operational times for BAR and Lounge?

SOP Food and Beverage Policy for Outlet Operating Hours SOP Number: F&B SOP - 57 - Outlet Operating Hours Department: Food a
 The pool bar operating hours are related to the swimming pool’s opening/closing times i.e.9.00 am to 6.00 pm. Roo

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