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7 Habits of a Highly Effective

Maintenance Leader

1
Lead Effectively

Lead by example
Know yourself and seek self-
improvement
Keep your people informed
Know your people and look out
for their welfare

Begin the Day with the 2


End in Mind

Review the maintenance schedule


for the current day and week
Discuss any issues with Production
before morning meeting

3
Walk the Floor

Be seen on the plant floor


talking to operators,
supervisors, and storeroom
attendants
Be friendly to everyone. A smile
never hurts!

4
Keep a Positive Attitude

Identify two positive areas to inspect


and give praise to your team afterwards
Let your Maintenance Supervisors do
their jobs - just encourage them!
Never tell Maintenance how to solve a
problem - lead them to the answer

5
Solve Problems as a Team

Diagnose the situation. Focus on


the problem, not just the
symptoms
Develop a Maintenance Solution
Board for breakdowns so everyone
can learn from the problem

6
Measure What You Manage

Manage with a KPI dashboard


posted for all to see
Manage with leading and
lagging indicators for each
step in the maintenance
process

7
Define Roles and
Responsibilities 

Work with your team to define


roles and responsibilities using
the RACI Model
Define all functions in your
sphere of influence

Content excerpted from "7 Habits of a Highly Effective Maintenance Leader" webinar
sponsored by Life Cycle Engineering, featuring Efficient Plant and Ricky Smith, CMRP.
Click here to view the slides and webinar recording.

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