Kyle Stout

4144 Merriweather Rd.

Toledo, OH 43623
419-508-1417 | ks1297@outlook.com
EDUCATION
Siena Heights University, Adrian, MI
Master of Arts - Higher Education Leadership August 2020

Bachelor of Arts - Music May 2018

EXPERIENCE
Department of Music, Graduate Assistant - Siena Heights University July 2018- Present
 Supervise 4 work-study students
 Responsible for recruitment: set up visits, tour facilities, meet with parents and students
 Create various outreach communication campaigns in CRM recruitment software
 Represent and confirm department recruitment booth at various conferences and events
 Schedule departmental events and programs
 Assist and organize event and recruitment days
 Manage departmental social media accounts
 Connect with donors and alumni
 Maintain office organization and schedules
 Assist in student advising, course scheduling, and retention
 Collaborate to build department course schedules and strategic goals
 Multi-media: house management during performances both audio and visual technology,
record video and audio of all department performances, edit recordings for public use,
photograph events,
 Manage Department Library of music, and recordings

Substitute Teacher - EDUStaff, LLC April 2019-Present

 Completed training and Substitute Teaching Certification through EDUStaff
 Experience in an alternative education and traditional education setting
 Taught in a variety of levels elementary, middle school, and high schools

Secret Shopper – Service Smart Marketing Inc. January 2012- Present

 File reports on stores and employees
 Inspect stores for cleanliness, and proper advertising
 Purchase products to test employees responses and quality of service
 Ensure employees are following store policies in regards to validating identification
 Monthly travel by car

Market Research Surveyor - Market Pulse Solutions July 2015 - Present

 Collect data for market research through surveys
 Lead small teams to meet data quotas
 Participate in large scale events such as the parade of roses, national soccer games, and
holiday festivals
 Kyle Stout
4144 Merriweather Rd.
Toledo, OH 43623
419-508-1417 | ks1297@outlook.com
Help Desk Attendant/A.V. Assistant - Siena Heights University IT September 2013 – July
2018
 Train new hires on front desk duties and skills.
 Respond to and troubleshoot customer concerns by phone and email
 Follow proper protocol when inputting work tickets
 Install audio and visual equipment

Technology/Software Skills
 Proficient in Microsoft Office Products: Excel, Word, Powerpoint, Outlook
 Highly Proficient in Technology: ShoreTel Communicator (phone system), Spiceworks
(troubleshooting software), Zoom (video conferencing), Spectrum (Enrollment
Management Platform)

Academic Awards
 Sister Magdalena Ezoe, OP, Award for Musical Excellence
 SHU I.T. Student Worker of the month on three occasions in 2017
 Kyle Stout
4144 Merriweather Rd.
Toledo, OH 43623
419-508-1417 | ks1297@outlook.com
References
Tim Henkel, Manager of Instructional Technology
Siena Heights University
Adrian, MI 49221
timtoledo@sbcglobal.net
419-320-2712

Wes King, Director of Bands and Instructor of Music (2012-2018)

Siena Heights University
Adrian, MI 49221
Jwking55@gmail.com
901-485-0185

Dan Kesterke, Director of University Bands

Siena Heights University
Adrian, MI 49221
dkesterk@sienaheights.edu
517-264-7898

Dr. Kelly A. Ford, Chair, Department of Music- Director of University Choirs

Siena Heights University
Adrian, MI 49221
kford2@sienaheights.edu
517-264-7896

Kristen Havens, Project Coordinator for the DOJ Grant

Siena Heights University
Adrian, MI 49221
khavens@sienaheights.edu
517-264-7602

Letters of Reference available upon request.