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TOPIC 8

Name : HEMACHANDRAN A/L ELANGOVAN

Student Id: 4173008291 Group : 2

PLEASE WRITE YOUR ANSWER IN THE BOX PROVIDED

1. 2. 3. 4. 5. 6. 7.
A A C B A B B

1. To be influential, leaders must ____________

a. exercise power.
b. engage in organizational politics.
c. accomplish results without using power.
d. occupy a position of power.

2. Three points on the influence continuum are ____________

a. commitment, compliance, and resistance.
b. power, skills, and outcomes.
c. manipulation, ingratiation, and submission.
d. empowerment, obedience, and concession.

3. According to the model of influence, the effectiveness of influence tactics is affected by

_________
a. strategies, rules, and procedures.
b. aspirations, motivations, and skills.
c. leader traits, leader behaviors, and the situation.
d. consideration and initiating structure.

4. A recommended technique for exchanging favors is to ____________-

a. give the other person a tight deadline for compliance.
b. give the other person as much time as is feasible to comply.
c. explain why you are worthy of receiving special treatment.
d. limit your request to one, clear-cut option.

5. An important part of making an inspirational appeal is to ___________

a. display emotion as needed.
b. do favors for other people without asking for reciprocity.
c. form coalitions.
d. consult regularly with group members.

6. The purpose of forming a coalition is to ____________

a. ingratiate yourself with other people.
b. combine your power with that of others.
c. impress others by the number of people in your network.
d. legitimize your requests.

7. An example of Machiavellianism would be for a manager to tell a group member that he or she
must _______
a. work every Saturday to be evaluated as a good team player.
b. accomplish goals that fit the company's strategic goals.
c. conform with company rules and regulations.
d. have lunch together to discuss a new software system.
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