INSITE™ Fault Viewer Training

INSITE™ Fault Viewer Training

Agenda
 INSITE™ Fault Viewer Overview
 Using the Tool
 Features and Benefits
 Applications
 Specifications
 System Diagram
 Support
 Frequently Asked Questions
 Summary
 INSITE™ Fault Viewer Overview

 INSITE™ Fault Viewer is designed to

provide the ability to monitor public faults on
a J1939 or J1708 network
 INSITE™ Fault Viewer will help to isolate the
probable cause of a system failure or error
 This information can be used to troubleshoot
Cummins Inc. engine problems as well as
other devices on the network

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 Using the Tool
 To open INSITE™ Fault Viewer, go to Start
>All Programs >Cummins Inc >INSITE Fault
Viewer
 INSITE™ Fault Viewer will try to automatically
connect when it is started
– If the appropriate datalink adapter is not connected,
an error will display
 INSITE™ and INSITE™ Fault Viewer can
not be connected at the same time, since both
use the same datalink adapter connection

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Fault Viewer will
try to auto
connect when it
starts
Refresh fault Save fault Print fault
information information information Available Available
being being datalink datalink
displayed displayed adapter adapters for
vendors selected
vendor
 Available help
information

INSITE Fault
Viewer Training
Displays all fault Displays all fault Presentation
information information
from devices on from devices on
J1939 network J1708 network

INSITE Fault Datalink adapter

Viewer Status name, firmware
version
Click on J1939 or J1708
tab to look at the fault
codes for J1939 or
J1708 respectively
INSITE™ Fault Viewer
Indicators
 Reset all
inactive faults
on J1939 or
J1708 network

Reset Fault
Codes for
device
shown

Last successful
faults retrieval
time
 Displaying Four Devices on
J1939 Network with no Active
or Inactive Fault Codes
Device information is displayed in the
following format in INSITE™ Fault Viewer:
Source Address Serial
and device name Manufacturer Model number

0: Engine #1, CMMNS, 6M3u07D110000, 0000

18 Faults 18 Active

Fault Summary: Total

number of faults and
number of active faults
Fault information is displayed in the
following format on the J1939 or J1708
network:

Fault Source- Suspect Parameter Number

(SPN) for J1939 or Source-Parameter Fault Code (SPN)
Identifier (PID) or Subsystem Identifier (SID) Description

110: Engine Coolant Temperature

   1   31: Condition Exits
Fault Count:
Number of times
the fault FMI
occurred Description

Failure Mode
Identifier (FMI)
 Features and Benefits of INSITE™
Fault Viewer

Main Features include:

 Reading Fault Data from all the devices
connected to J1939 / J1708 network
 Resetting Inactive Faults
 Saving Fault Data
 Printing Fault Data

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 Features and Benefits of
INSITE™ Fault Viewer

Main Benefits are:

 Fast
 Simple to use
 Visible at a distance
 Saving and printing fault data
 Applications
 Quick view of all faults on the system
– Not limited to engine faults

 Quick view of all devices on the system

 Useful for Service Technicians, Service

Engineers, Distributor Field Service
Engineers, Performance Engineers,
Application Engineers and Control System
Developers
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 Specifications
 Requires All of the Following:
– Any active INSITE™ version except INSITE™
Basic
• INSITE™ used within the last 90 days
– Microsoft .Net 4.0, or higher, framework
– RP1210a compliant datalink adapter (DLA)

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System Diagram

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 Support
 Technical support provided using existing
INSITE™ Help Desk process
– For assistance call:
1-800-433-9341 or 1-812-377-8136 and select
option 2

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 Frequently Asked Questions
 Do I need to run INSITE™ to start and run
INSITE™ Fault Viewer?
No
– INSITE™ Fault Viewer is independent of INSITE™
– You can use INSITE™ Fault Viewer without using
INSITE™, but you must have a active registered version
of INSITE™ (except for INSITE™ Basic) installed on the
PC

 Who should I contact if I have any problem

installing or using INSITE™ Fault Viewer?
Support
 Summary
 INSITE™ Fault Viewer is an INSITE™ “Add-
on”
 It provides a list of devices attached to the
J1939 or J1708 network along with any
faults reported by each device

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