Nowaday, such a large number of food delivery applications set up, the

procedure needs to get smoother yet at the same time there are various
individuals question on it. Indeed, this stage has actually changed the manner
in which a cafe works and only become one of the huge wagers for new
businesses in the coming time. In Malaysia food delivery application
development such as FOODPANDA is positively getting at its pinnacle and
why not, as it is helping individuals have their preferred mean right at their
doorstep. A foodpanda is Malaysia's most convenient online food ordering
site, connecting people with the best restaurants around them, in Kuala
Lumpur, Petaling Jaya, Melaka, Ipoh, and many more Malaysian cities. He
believe food is a pleasure and food ordering should be fast and definitely fun
experience. Ordering with foodpanda is as easy as a 4-step, Search, Choose,
Pay and enjoy. Foodpanda is currently one of the more popular food delivery
services in Malaysia, similar to GrabFood and the now-defunct HonestBee.
Although the company was established in Malaysia in 2012. But when it
comes to application development, every single service comes with its own
set of new challenges. As we are discussing here foodpanda services, it is
not that difficult to develop a food application. But the big challenge is
exclusively related to its maintenance. Let’s take this discussion ahead
right from the start. For Malaysians, the answer might no longer include
'Foodpanda.' The hashtags #boycottfoodpanda, #deletefoodpanda, and
#boikotfoodpanda are now trending on Twitter after the company's statements
have been taken out of context:

What's going on with Foodpanda and its riders:

Foodpanda recently made a nationwide policy change to their payment

scheme in September. The new payment scheme abolishes the system of
paying riders per hour, according to Free Malaysia Today. Instead, riders will
be paid for every order they deliver. In addition to that, their payment per
order will be increased from US$1.07 (RM4.50) to US$1.67 (RM7).

Previously, the old payment scheme paid riders US$0.95 (RM4) per hour with
additional payments per order, based on the riders' performance. There is
also a US$23.82 (RM100) incentive for riders if they complete 60 hours of
work per week.There are currently at least 13,000 Foodpanda riders in
nationwide. More than 30 percent of that number operate outside of
Malaysia's Klang Valley.

Foodpanda managing director Sayantan Das explained that the new payment
scheme would be beneficial and allow riders to earn up to 50 percent more
because they'll be rewarded by the number of deliveries per hour. But riders
are insisting otherwise. In order to make minimum wage in Malaysia, roughly
US$260 (RM1,100), riders would have to make at least 275 deliveries each
month. That's at least nine delivery trips a day.Many netizens took to Twitter
to voice their complaints.
"I rarely boycott a service or product. But it seems that the Foodpanda's
management has made me launch a boycott campaign," Twitter user
@XavierNaxa wrote. "Let's all boycott Foodpanda's application. I'm ready, are
you?" One of the voice complaint were stated.

Another Twitter user posted a screenshot that recommended Foodpanda

boycotters to not just uninstall the app, but to also give low ratings and low
reviews to the company.Despite several criticisms from its riders and online
netizens, Foodpanda will be testing its new payment scheme for riders
outside of Klang Valley for the month of October, according to The Star.
Riders within Kuala Lumpur will continue with the old payment scheme until
further notice. "We are confident that the changes made are for the better,
thus we will be sticking with the scheme for the moment," said during a press
conference.

Malaysian ministers voice their opinions.

Enter Malaysia Minister of Youth and Sports Syed Saddiq's show of solidarity.
"As a minister, I was chosen by the people and can be punished by the
people. As a corporate, they're supported by their workers and consumers,
and can be taken down by the workers and consumers," he wrote in his
Twitter post. "Arrogance is not the solution. Only support corporations that are
fair to their workers and consumers." Syed Saddiq held a meeting with
roughly 100 food delivery drivers on October 1 to discuss the problems that
local freelance workers face in the current economy. Many of the riders voiced
complaints regarding unfair treatment, lack of financial safety nets such as
Employees Provident Fund (EPF) or Social Security Organisation (Socso),
and even suspension or bans if riders cancel deliveries that are out of their
reach. However, Malaysian Prime Minister Mahathir Mohamad insists that
Syed Saddiq's opinions belong to him alone. Just a week shy from the
#BoycottMalaysia controversy on social media, Mahathir told reporters that
the Syed Saddiq's comments are not reflected within the government.

How the future for food delivery services in Malaysia looks.

For now, it seems that the battle between Foodpanda and its riders will
continue on without a clear conclusion. Riders who are planning to boycott the
company are encouraged to transfer their shifts to other food delivery options
to continue earning their livelihoods, Das said to reporters during a press
conference recently. Boycotts are technically legal in Malaysia, and
Foodpanda understands that.
In the bad situation a foodpanda have good vibes, according to ecInsider in
2019, foodpanda further proves its ex-panda-bility across six cities - Ipoh,
Malacca, Seremban, Kuching, Miri and Kota Kinabalu - over the span of just
six months. To-date, foodpanda has made its mark in over 80 cities in eight
countries across Asia Pacific. Part of Delivery Hero - the leading global
business in online food delivery based in Berlin and operating in over 30
countries globally - foodpanda holds up their mission of bringing good food to
Malaysians everyday with this expansion, which is the largest to date for the
food delivery brand.He added “Our restaurant partners play a significant role
in our success in Malaysia. In the past year, our key restaurant partners have
grown by more than 200% on our platform and our goal for the rest of the year
is to continue to help them grow and reach more Malaysians."

Additionally, Gong Cha lovers will be pleased to know that chocolate

flavoured bubbles will be added to the menu in July and will exclusively be
available on foodpanda before they hit the stores. foodpanda strives to look
for innovative ways to bring added convenience that is affordable to more
Malaysians and these achievements have come through in the year 2019.

In 2020, the Cornavirus attack in Malaysia. According to New Strait Time,

Foodpanda committed to health safety amidst Covid-19 crisis. Foodpanda
committed to health safety amidst Covid-19 crisis. Besides that, the food
delivery service company has equipped riders with masks, gloves and hand
sanitisers for free.

In a statement, Foodpanda said over 10,000 pieces of masks, 3,000 sets of

gloves and hand sanitisers have been handed out and more will be distributed
to them as the stocks are replenished. Head of logistics, Shubham Saran
said: “During this sensitive time period, providing our delivery partners with
the most up to date information, ensuring their safety and health during shifts
is one of our top priorities. “We are looking into providing more materials for
our delivery partners and also have contingencies in place, should they be
needed. We are committed to bringing the best to our customers, vendors and
delivery partners - and want to ensure a healthy and successful ride for all.”

In line with this, Foodpanda has a dedicated telegram chat to keep delivery
partners up to date in real time of any new developments, and to encourage
information sharing. Quality assurance and personal hygiene measures are
recommended and communicated regularly. Delivery operations are being
monitored and adjustments will be made in line with any recommendations
provided by the Health Ministry.